"While this property was great, i found one particular female person to constantly say what she was going to do and for it to or happen. Whether it be ... " More
Downtown Norfolk stay
Within a 10-minute walk of this Downtown Norfolk hotel, you'll find USS Wisconsin BB-64 and Town Point Park. Waterside Festival Marketplace and Norfolk Scope are also within half a mile (1 km).
Renovated in 2019
This hotel features a restaurant, a gym, and a bar/lounge. Traveling on business? Take advantage of the 4 conference rooms, as well as the 24-hour business center and free WiFi in public areas. Self parking, dry cleaning, and luggage storage are also offered.
Aug 29, 2021 by Nicholas Wiggins- Front Desk Ambassador
Thank you for choosing the Glass Light Hotel & Gallery, Autograph Collection, for your recent travels to Norfolk. Commitment to service and guest satisfaction is the main focus, and we are delighted to hear you enjoyed your stay. The pride and dedication our hotel team takes in providing exceptional customer service, as well as a memorable experience to our guests, speak strongly to our desire to offer a brilliant, enchanting journey while here at the Glass Light Hotel & Gallery. I see there are areas of opportunity for our team to improve. I would love the opportunity to hear more about your recent stay in an effort to grow and teach to ensure all of our guests have an exceptional stay with us in the future. Please contact us to share details of where we fell short of your expectations as well as our expectations.I look forward to hearing from you and thank you again for being our guest here at the Glass Light Hotel & Gallery.
Jul 19, 2021 by ShaTavia S- Front Desk Supervisor
Hello, Thank you so much for taking the time to write a review about your time at The Glass Light Hotel! Being in the heart of Downtown Norfolk provides a great advantage for all of our guest to experience the artistic and food sides of Norfolk! We look forward to having you return again as our gallery will be opening very soon!
Jul 21, 2021 by Rob - GM
Thank-you for staying with us! You will have to come back when our art gallery is open which will be very soon.
Apr 7, 2021 by Rob Murphy - GM
Thank-you so much! We look forward to seeing you again!
There's a restaurant on site. You can enjoy a drink at the bar/lounge. There's an onsite 24-hour business center. Public spaces have free WiFi. Event space at this hotel measures 1625 square feet (151 square meters) and includes conference space. A fitness center, tour/ticket assistance, and coffee/tea in a common area are also featured at the business-friendly Glass Light Hotel & Gallery, Autograph Collection. Parking is available for a fee. A complete renovation of Glass Light Hotel & Gallery, Autograph Collection was completed in December 2019. This 3.5-star Norfolk hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge)
Glass Light Hotel & Gallery, Autograph Collection offers 113 accommodations with espresso makers and safes. Beds feature premium bedding. Televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided weekly.
For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Glass Light - This restaurant serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar.
Recreational amenities at the hotel include a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions. Contactless check-in is available. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.