Hilton Richmond Downtown

4.0 star property
4-star hotel near Greater Richmond Convention Center

Choose dates to view prices

Photo gallery for Hilton Richmond Downtown

Serves lunch, dinner, and happy hour
Courtyard
Indoor pool, open 10:00 AM to 10 PM, sun loungers
Meeting facility
3 restaurants; breakfast, lunch, and dinner served

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
501 E Broad St, Richmond, VA, 23219
  • Place, Broad Street
    ‪1 min walk‬
  • Place, The National
    ‪2 min walk‬
  • Place, Greater Richmond Convention Center
    ‪5 min walk‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪18 min drive‬

Room options

2 QUEEN BEDS OVERSIZED

  • Sleeps 4
  • Free WiFi

2 QUEEN BEDS OVERSIZED EXECUTIVE FLOOR

  • Sleeps 1
  • Free WiFi

1 King Bed 1 Bedroom Suite

  • Sleeps 4
  • Free WiFi

Standard Room, 1 King Bed

8.2 out of 10
Very good
(33 reviews)
  • 250 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Deluxe Room, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(2 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

Deluxe Room, 1 King Bed with Sofa bed, Accessible (w/ Bathtub)

  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

Deluxe Room, 1 King Bed with Sofa bed, Accessible (Roll-in shower)

  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

Suite, 1 Bedroom, Accessible, Bathtub

8.0 out of 10
Very good
(1 review)
  • 750 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

Suite, 1 Bedroom, Accessible (Roll-in shower)

  • 750 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

Suite, 1 Bedroom

8.0 out of 10
Very good
(1 review)
  • 750 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

Standard Room, 1 King Bed, Accessible (Hearing Accessible)

8.6 out of 10
Excellent
(4 reviews)
  • 250 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Suite, 1 Bedroom, Accessible (Hearing Accessible)

  • 750 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(24 reviews)
  • 250 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Deluxe Room, 2 Queen Beds

9.2 out of 10
Wonderful
(9 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Deluxe Room, 2 Queen Beds, Accessible, Bathtub (w/ Bathtub)

  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Deluxe Room, 2 Queen Beds, Accessible (Hearing Accessible)

  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Standard Room, 2 Queen Beds, Accessible (Roll-in Shower)

8.0 out of 10
Very good
(1 review)
  • 250 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

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About the neighborhood

Richmond

City center retreat .Within a 15-minute walk of this Downtown Richmond hotel, you'll find Greater Richmond Convention Center and Allianz Amphitheater at Riverfront. Black History Museum and Altria Theater are also within 2 miles (3 km).

What's nearby

  • Broad Street - 1 min walk - 0.0 miles
  • The National - 2 min walk - 0.1 miles
  • Greater Richmond Convention Center - 5 min walk - 0.3 miles
  • Virginia Commonwealth University - 10 min walk - 0.5 miles
  • Allianz Amphitheater at Riverfront - 14 min walk - 0.8 miles

Getting around

  • Richmond Main Street Station - 16 min walk
  • Richmond Intl. Airport (RIC) - 16 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Richmond Marriott Hotel Concierge Lounge - ‬2 min walk
  • ‪Ay Caramba - ‬4 min walk
  • ‪Urban Hang Suite - ‬3 min walk
  • ‪Pop's Market on Grace - ‬1 min walk

About this property

Hilton Richmond Downtown

4-star hotel near Greater Richmond Convention Center
Hilton Richmond Downtown offers its guests an indoor pool and a 24-hour fitness center. There are 3 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A 24-hour business center and 9 meeting rooms are available. Event space at this hotel measures 15000 square feet (1394 square meters) and includes conference space. A vending machine, tour/ticket assistance, and a garden are also featured at the business-friendly Hilton Richmond Downtown. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Richmond hotel.

  • 1 building
  • 250 guestrooms or units
  • 7 levels
  • 3 dining venues
  • 15000 sq ft of conference space
  • 1394 sq m of conference space
  • Built in 2009
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Garden
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Coffee shop
Hilton Richmond Downtown offers 250 accommodations with safes and coffee/tea makers. Pillowtop beds feature down comforters and premium bedding. 47-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include designer toiletries and hair dryers.

This Richmond hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Similar properties

Property amenities

Family friendly

  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Travel crib

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Valet parking on site (USD 51 per night; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 24 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • 24-hour gym
  • Bicycle storage
  • Bicycle tours
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Hardwood flooring in public areas
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 47-inch LCD TV with premium cable channels
  • MP3 dock
  • Pay movies
  • Streaming services

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Composting
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.00 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 24 per person
  • Valet parking fee: USD 51 per night (in/out privileges)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 50 (subject to availability)
  • An in-room safe is available for an additional fee
  • Rollaway bed fee: USD 10.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Pool access available from 10:00 AM to 10 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Hotel Richmond Downtown
Hilton Garden Inn Richmond Downtown
Hilton Garden Inn Richmond Hotel Richmond
Hilton Richmond Downtown Hotel
Hilton Richmond Downtown
Hilton Richmond Downtown Hotel
Hilton Richmond Downtown Richmond
Hilton Richmond Downtown Hotel Richmond

Frequently asked questions

How close is Hilton Richmond Downtown to the airport?

Hilton Richmond Downtown is 9.8 mi (16-min drive) away from the Richmond Intl. Airport (RIC) airport, the closest popular airport to the property.

How much does it cost to stay at Hilton Richmond Downtown?

As of Jun 2, 2026, prices found for a 1-night stay for 2 adults at Hilton Richmond Downtown on Jun 8, 2026 start from $180, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hilton Richmond Downtown have an airport shuttle?

Airport shuttle services are not available at Hilton Richmond Downtown.

Does Hilton Richmond Downtown offer free breakfast?

Free breakfast isn’t provided at Hilton Richmond Downtown, but buffet breakfast is offered for a fee of USD 24 per person. It's available every day from 6:30 AM to 10:30 AM.

Is there a casino at Hilton Richmond Downtown?

No, there is no casino at this hotel.

What time is check-in at Hilton Richmond Downtown?

Check-in start time: 4 PM; Check-in end time: midnight.

Is there free parking at Hilton Richmond Downtown?

Free parking is not available at this hotel. Valet parking is available for USD 51 per night.

Does Hilton Richmond Downtown have a pool?

Hilton Richmond Downtown features an indoor pool. Guests can enjoy pool access from 10:00 AM to 10 PM.

Does Hilton Richmond Downtown have a restaurant?

There are 3 onsite restaurants, offering options like Italian cuisine, happy hour, and light fare.

Does Hilton Richmond Downtown have a spa?

There are no spa services available at this hotel.

How close is Hilton Richmond Downtown to downtown Richmond?

Hilton Richmond Downtown is 0.1 mi away from Richmond.

Hilton Richmond Downtown Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 549 out of 1006 reviews
Rating 8 - Good. 206 out of 1006 reviews
Rating 6 - Okay. 103 out of 1006 reviews
Rating 4 - Poor. 76 out of 1006 reviews
Rating 2 - Terrible. 72 out of 1006 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

DeeDee

Stayed 2 nights in Apr 2026

8/10 Good

DeeDee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2026

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very clean. Staff took fantastic care of us, aloud us to check in early. You could tell it has been around a while. Tile cracked, handles falling off in the bathroom. I would stay there again.
Stayed 1 night in Mar 2026

10/10 Excellent

Nancy

Stayed 1 night in Feb 2026

2/10 Terrible

Justin

Disliked: Cleanliness, staff & service, amenities
Arrived and the type of room we booked was unavailable. No attempt to remedy the situation just a shoulder shrug and sorry. Front desk staff extremely unhelpful and indifferent. Asked for a late checkout to accommodate the errors upon arrival. Was told I’d need to book the room for a full extra day if I wanted to check out 2 hours later than standard time. When asked why the rate the front desk was offering was $60/night more than what was shown online met with another shoulder shrug. Air conditioning brutally loud all night long. Poor reflection on the Hilton brand stay elsewhere.
Stayed 1 night in Feb 2026

10/10 Excellent

RYAN, WINDER

Stayed 1 night in Feb 2026

2/10 Terrible

DONALD

Stayed 1 night in Feb 2026

6/10 Okay

Joshua

Traveled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The room was great the staff was very welcoming.
Stayed 2 nights in Feb 2026

6/10 Okay

Crystal

Liked: Staff & service
The water in sink never got warm and there was food left in the fridge from the previous occupant.
Stayed 1 night in Feb 2026

8/10 Good

Victor

Liked: Cleanliness, staff & service, amenities
The staff was nice and the room was clean.
Stayed 5 nights in Feb 2026

6/10 Okay

Jessica

Traveled with family
Liked: Cleanliness
Disliked: Amenities
The noise from the heating/ cooling unit was horrendous. The pool was under repair and nothing was even mentioned about that. Not the best stay.
Stayed 1 night in Feb 2026

2/10 Terrible

Nancy

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I am currently waiting compensation after calling Hilton guest assistance/customer service. I had two Expedia reservations. One on a Wednesday, followed by a Thursday and Friday. Arriving late Wednesday the front desk said we could stay in the same room without having to move. I noticed right away mold on the bottom shower, yellow on the pillows, pillows were flat, while the toiletries (shampoo, conditioner, bath wash) hung in the shower, on the counter only had a cheap bar of soap and shower cap. The website said premium toiletries. The next day (Thursday), at 5 p.m., after working a conference nearby I returned to my room to find it unmade. I did not understand why. I called the front desk for clean towels so I could shower since mine were on the floor, still wet. The towels finally arrived 7:40 at night. Friday afternoon (still working at a conference nearby) I stopped into the hotel room at 3:30 p.m. The room was STILL unmade. I went to the front desk to complain. The front desk (John B.) said the maids were already gone for the day and they are unstaffed of maids. The hotel was also currently only making guest rooms every three days (the other front receptionist said five days). My room remained unmade the rest of the time. As a hotel guest I pay not just for a place to stay, but for a comfy and enjoyable clean place. This was a violation of OSHA and CDC best practices. I complained at the front desk. They gave me a Trip Adv. card to complain instead of resolving.
Unmade bed for three day stay
Unmade bathroom, three day stay
Mold in bathroom
On counter is only bar of soap and shower cap
Stayed 1 night in Feb 2026

8/10 Good

Gisela

Traveled with partner, Traveled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel. Accommodating and professional Big room. Pet friendly but no grass or pet area available.
Stayed 1 night in Feb 2026

10/10 Excellent

Rita

Stayed 1 night in Feb 2026

2/10 Terrible

Ivette

Business traveler
Disliked: Cleanliness, staff & service, amenities
The bathroom in my room was dirty upon arrival, with visible footprints all over the shower. I immediately reported this to the front desk and showed them a photo as proof. Despite bringing this to their attention, no one was sent to clean the bathroom. I also experienced inappropriate and unprofessional behavior from the bartender, who was rude, refused to assist or serve me, and made an offensive comment asking why we don’t “drink rubbing alcohol.” At checkout, I reported all of these issues and was told someone would contact me. It has now been a week, and I have not received any follow-up or communication. I am very disappointed with this experience and how these concerns were handled. I would appreciate a response as soon as possible to address this matter.
Stayed 1 night in Jan 2026

10/10 Excellent

ASHLEE

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and stocked with supplies. The breakfast was delicious and reasonably priced for their buffet. We enjoyed the indoor pool! Thank you for a great stay.
Stayed 1 night in Feb 2026

4/10 Poor

Jessica

Liked: Cleanliness, staff & service
Disliked: Amenities
Hot water did not work
Stayed 1 night in Feb 2026

4/10 Poor

Beverly

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Tv had no service, fridge was room temperature, pillow smelled like cat urine, mold on carpet next to AC, no parking validation.
Stayed 1 night in Feb 2026

10/10 Excellent

Heather

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location, restaurant and bar, wonderful staff, and comfortable room. Would stay here again.
Stayed 2 nights in Nov 2025

8/10 Good

Kelly

Liked: Cleanliness, property conditions & facilities
Great staff only not 5 stars because I heard loud traffic all night long. Comfortable beds!!
Stayed 1 night in Jan 2026

8/10 Good

Joe

Traveled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The staff was very courteous and nice. I was not impressed considering it was a Hilton. The sidewalks outside were not shoveled and were covered in ICE. No parking on location so I had to pay for public parking.
Stayed 1 night in Jan 2026

10/10 Excellent

Ken

Stayed 2 nights in Jan 2026

10/10 Excellent

Gyasi

Stayed 2 nights in Jan 2026

6/10 Okay

Melanie

Stayed 2 nights in Jan 2026

10/10 Excellent

David

Stayed 1 night in Jan 2026