Hilton Richmond Downtown

4.0 star property
4-star hotel near Greater Richmond Convention Center

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Photo gallery for Hilton Richmond Downtown

Courtyard
3 restaurants, breakfast, lunch, dinner served; Italian cuisine
Meeting facility
Lobby
3 restaurants, breakfast, lunch, dinner served; Italian cuisine

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Laundry

Explore the area

Map
501 E Broad St, Richmond, VA, 23219
  • Greater Richmond Convention Center
    ‪3 min walk‬
  • Virginia Commonwealth University
    ‪10 min walk‬
  • Altria Theater
    ‪16 min walk‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪13 min drive‬

Room options

Standard Room, 2 Queen Beds, Executive Level

10.0 out of 10
Exceptional
(1 review)
  • 250 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds, Accessible, Executive Level (Hearing Accessible)

  • 300 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds, Executive Level

9.4 out of 10
Exceptional
(3 reviews)
  • 300 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible (Roll-in Shower)

8.0 out of 10
Very good
(1 review)
  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed

7.8 out of 10
Good
(27 reviews)
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(2 reviews)
  • 300 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 1 King Bed with Sofa bed, Accessible (w/ Bathtub)

  • 300 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 1 King Bed with Sofa bed, Accessible (Roll-in shower)

  • 300 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed, Accessible, Executive Level (Bathtub)

8.0 out of 10
Very good
(3 reviews)
  • 250 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Executive Level

10.0 out of 10
Exceptional
(1 review)
  • 250 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed with Sofa bed, Executive Level

  • 300 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Executive Level

  • 750 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Accessible, Bathtub

8.0 out of 10
Very good
(1 review)
  • 750 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Accessible (Roll-in shower)

  • 750 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom

8.0 out of 10
Very good
(1 review)
  • 750 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed, Accessible (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Accessible (Hearing Accessible)

  • 750 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(19 reviews)
  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds

9.8 out of 10
Exceptional
(6 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds, Accessible, Bathtub (w/ Bathtub)

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds, Accessible (Hearing Accessible)

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Richmond

City center retreat .At this Downtown Richmond hotel, you'll be steps from Greater Richmond Convention Center and within a 15-minute walk of Black History Museum. Allianz Amphitheater at Riverfront and Altria Theater are also within 2 miles (3 km).

What's nearby

  • The National - 2 min walk - 0.1 miles
  • Greater Richmond Convention Center - 3 min walk - 0.2 miles
  • Virginia Commonwealth University - 10 min walk - 0.5 miles
  • Allianz Amphitheater at Riverfront - 12 min walk - 0.7 miles
  • Altria Theater - 16 min walk - 0.9 miles

Getting around

  • Richmond Main Street Station - 17 min walk
  • Richmond Intl. Airport (RIC) - 13 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Penny Lane Pub - ‬3 min walk
  • ‪ML Steak Modern Chophouse - ‬2 min walk
  • ‪Secret Sandwich Society - ‬2 min walk
  • ‪Fall Line Kitchen and Bar - ‬1 min walk

About this property

Hilton Richmond Downtown

4-star hotel near Greater Richmond Convention Center
Hilton Richmond Downtown offers its guests an indoor pool and a 24-hour fitness center. There are 3 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A 24-hour business center and 9 meeting rooms are available. Event space at this hotel measures 15000 square feet (1394 square meters) and includes conference space. A vending machine, tour/ticket assistance, and a garden are also featured at the business-friendly Hilton Richmond Downtown. Parking is available for a fee. A complete renovation of Hilton Richmond Downtown was completed in June 2021.

Smoking is allowed in designated areas at this 4-star Richmond hotel.

  • 1 building
  • 250 guestrooms or units
  • 7 levels
  • 3 dining venues
  • 15000 sq ft of conference space
  • 1394 sq m of conference space
  • Built in 2009
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Garden
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Coffee shop
Hilton Richmond Downtown offers 250 accommodations with MP3 docking stations and safes. Pillowtop beds feature down comforters and premium bedding. 47-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include designer toiletries and hair dryers.

This Richmond hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Languages

English, Spanish

Similar properties

Property amenities

Family friendly

  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Travel crib

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Valet parking on site (USD 41 per night; includes in/out privileges)

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: USD 19 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • 24-hour gym
  • Bicycle storage
  • Bicycle tours
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Hardwood flooring in public areas
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 47-inch LCD TV with premium cable channels
  • MP3 dock
  • Pay movies
  • Streaming services

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Composting
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.00 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 19 per person
  • Valet parking fee: USD 41 per night (in/out privileges)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 50 (subject to availability)
  • In-room safe fee: USD 0 per day
  • Rollaway bed fee: USD 10.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash.
    For guests' safety, the property includes a smoke detector, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Pool access available from 10:00 AM to 10 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Hotel Richmond Downtown
Hilton Garden Inn Richmond Downtown
Hilton Garden Inn Richmond Hotel Richmond
Hilton Richmond Downtown Hotel
Hilton Richmond Downtown
Hilton Richmond Downtown Hotel
Hilton Richmond Downtown Richmond
Hilton Richmond Downtown Hotel Richmond

Frequently asked questions

How close is Hilton Richmond Downtown to the airport?

Hilton Richmond Downtown is 8.6 mi (13-min drive) away from the Richmond Intl. Airport (RIC) airport, the closest popular airport to the property.

Does Hilton Richmond Downtown have an airport shuttle?

Airport shuttle services are not available at Hilton Richmond Downtown.

Does Hilton Richmond Downtown offer free breakfast?

Free breakfast isn’t provided at Hilton Richmond Downtown, but full breakfast is offered for a fee of USD 19 per person. It's available every day from 6:30 AM to 10:30 AM.

Is there a casino at Hilton Richmond Downtown?

No, there is no casino at this hotel.

What time is check-in at Hilton Richmond Downtown?

Check-in start time: 4 PM; Check-in end time: midnight.

Is there free parking at Hilton Richmond Downtown?

Free parking is not available at this hotel. Valet parking is available for USD 41 per night.

Does Hilton Richmond Downtown have a pool?

Hilton Richmond Downtown features an indoor pool. Guests can enjoy pool access from 10:00 AM to 10 PM.

Does Hilton Richmond Downtown have a restaurant?

There are 3 onsite restaurants, offering options like Italian cuisine, happy hour, and light fare.

Does Hilton Richmond Downtown have a spa?

There are no spa services available at this hotel.

How close is Hilton Richmond Downtown to downtown Richmond?

Hilton Richmond Downtown is 0.2 mi away from Richmond.

Hilton Richmond Downtown Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 582 out of 1008 reviews
Rating 8 - Good. 213 out of 1008 reviews
Rating 6 - Okay. 92 out of 1008 reviews
Rating 4 - Poor. 63 out of 1008 reviews
Rating 2 - Terrible. 58 out of 1008 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Betty

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Balsam

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good.
Stayed 1 night in Mar 2025

8/10 Good

Eran

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Gregory

Traveled with family
Liked: Staff & service, property conditions & facilities
My room had a very heavy smoke smell. A previous guest had done a lot of smoking there. The hotel should have done something about it.
Stayed 1 night in Mar 2025

8/10 Good

Mellissa

Stayed 2 nights in Mar 2025

10/10 Excellent

MARY

Stayed 1 night in Mar 2025

10/10 Excellent

songtao

Stayed 3 nights in Feb 2025

10/10 Excellent

Laura, Roanoke

Stayed 2 nights in Mar 2025

2/10 Terrible

Marlon, Alexandria

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When I walked into the lobby the receptionist was more preoccupied about the conversation with her coworker instead of checking me in, I had to tell her, excuse me I am in a rush can you please check me in.
Stayed 1 night in Mar 2025

10/10 Excellent

Dustin

Stayed 1 night in Mar 2025

10/10 Excellent

Melinda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for a night away and to see a concert at the national. The hotel was very nice upon walking in- there was convenient parking right across the street if you don’t want to pay for valet (~$20/day). The staff were great as well as the bar on site. Our room was very quiet. Almost too quiet, so if you sleep with noise in the background, bring your own sound machine. Overall our stay was fantastic and I would definitely stay here again!
Stayed 1 night in Feb 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Kelli

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Dustin

Stayed 2 nights in Feb 2025

6/10 Okay

Janice

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Location has no free parking and very limited valet parking. We had to park outside the premises. At a minimum, they should have enough space for their own customers to pay for valet parking.
Stayed 2 nights in Jan 2025

4/10 Poor

leonard

Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The property is getting dated. The staff is excellent. Rooms are tired.
Stayed 3 nights in Feb 2025

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No cups. TV didn’t work. No do not disturb sign. Toilet broken
Stayed 3 nights in Feb 2025

10/10 Excellent

Robert Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Had an amazing stay, and the hotel was clean.

10/10 Excellent

Alisdair

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

cranston

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

DeShonda

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2025

10/10 Excellent

Rick

Stayed 1 night in Feb 2025

2/10 Terrible

Esmeralda

Stayed 1 night in Feb 2025

4/10 Poor

Chris

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
I feel like your designer read a book on good user experience and did the opposite of everything listed. One of the things I enjoy doing when I get a hotel is watching cartoon network as I go to bed. But the remote didn't work. This should be a big deal because good UX would just dictate that there should be a reasonable backup if something goes wrong. But is literally only a power button on the TV. So you crappy broken remote is the only way to interact with it. As for the shower, the knob in the shower is literally listed in one of the foundational UX books to be a prime example of bad user experience. I spent a couple minutes trying to figure it out, gave up. Turning on Cartoon Network and taking a temperate shower shouldn't be too much to ask for from a hotel. No amount of cleanliness makes up for that.
Stayed 1 night in Feb 2025