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Howard Johnson by Wyndham Newburgh/West Point

2-star property
95 Route 17K, Newburgh, NY 1-855-201-7819
2.6 out of 5
See all 25 travelocity Reviews

"The outside looks old and not kept up. The inside is a bit musky and needs a deep cleaning. Yet, the rooms are starting to get remodeled so they are t ... " More

By a verified traveler on Mon 15 May 2023

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Hotel Description

Enjoy the free WiFi at this Newburgh hotel

In Newburgh

Within a 15-minute walk of the hotel, you'll find Orange County Choppers and Hamilton Fish Bridge. Resorts World Hudson Valley and Algonquin Park are also within 3 miles (5 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free on-the-go breakfast, free WiFi, and free self parking. Business travelers can take advantage of the laundry service. The front desk is staffed around-the-clock and laundry facilities are on offer.

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max
$81* Per night/room Apr 25 - Apr 26

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Deluxe Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Deluxe Room, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Double Beds, Accessible, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Howard Johnson by Wyndham Newburgh/West Point ratings based on 25 Verified Reviews

Review Summary
2.6 out of 5 2.5 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Howard Johnson by Wyndham Newburgh/West Point

Everyone (11) Couples (3) Family (8)
2 out of 5
The facility was very run-down and outdated. There was no elevator. We are elderly disabled persons and were given a room on the second floor so no elevator was a definite problem . We had rented two rooms. In one room the door to the bathroom could not be closed. In the other room the toilet seat had fallen off. There were no cups or gasses in the room which is usually standard. We had to go to the desk to get some. There was no ice bucket. Again we had to go to the desk to get one. There were large visible patches on all the hallway walls. Very shabby. On a positive note - the desk manager who checked us in was very friendly and helpful.

Posted by on Oct 8, 2023

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Comment from Hotel Management

Oct 11, 2023 by Howard Johnson

Dear Allan,Thank you for the taking the time to let us know about your experience, we deeply regret that you had such a negative experience with us and we are currently working to improve our standards ! Your concerns have been noted and will be addressed ! We will work hard to improve every guest's experience with us.

5 out of 5

Posted by on Oct 7, 2023

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Comment from Hotel Management

Nov 4, 2023 by Hojo team

Dear John,Thank you for your feedback regarding your recent experience. We appreciate you taking the time to share your comments with us. Your kind remarks are being shared with our staff. We are very pleased that you had a pleasant experience and would like to take this opportunity to thank you for your patronage. We sincerely appreciate your feedback and choice Hojo of your lodging needs, and we hope to welcome you again in the future. Sincerely

4 out of 5
The outside looks old and not kept up. The inside is a bit musky and needs a deep cleaning. Yet, the rooms are starting to get remodeled so they are trying to get the place more inviting to stay and better. For the price, and the accomodations I received. It's worth coming back.

Posted by on May 15, 2023

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Comment from Hotel Management

May 31, 2023 by Howard Johnson

Dear Marianne, Thank you for taking the time to complete a survey and highlight the areas that we can approve upon. I will take this and share it with those necessary to improve all guest's stays with us. Though it does seem we fell short for your stay, we would love to have you back. We pride ourselves here on creating a memorable and positive experience for each and every one of our guests. Should your travels ever bring you back to the Newburgh, give us a call so that we may better assist you.

3 out of 5
People were outside in their cars for long periods of time. Sketchy. Staff was friendly, Rooms were fine.

Posted by on Nov 4, 2022

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Comment from Hotel Management

Feb 23, 2023 by Management

Dear Richard,Thank you for your wonderful review. We appreciate our guests taking the time to let us know how we are doing, and use their feedback to improve our guest experience when they are at our hotel. We look forward to welcoming you back when you are in the area again.

1 out of 5
Nothing worked in the first room. They moved me to another room, where the plumbing was backed up in the sinks. The place stunk and was dingy. The two people behind the desk were very nice. We left and didn’t even spend the night

Posted by on Oct 16, 2022

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Comment from Hotel Management

Oct 17, 2022 by Management

Dear David, Thank you for your feedback, we understand that our facility did not meet your expectations and we deeply apologize for any inconveniences you experienced. Your kind remarks are being shared with our staff. Your concerns has been noted, we are working to resolve these issues!

4 out of 5
It’s summer time but seems like the pool is closed. Could definitely use a new carpet in the hallway. Staff was great except for was in the area a little early but couldn’t check in till three oclock

Posted by on Aug 7, 2022

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Comment from Hotel Management

Jun 30, 2023 by Guest Service

Dear Marcello,Thank you for your feedback, we understand that our facility did not meet your expectations and we deeply apologize for any inconveniences you experienced. Your concerns has been noted, we are working to resolve these issues!

2 out of 5
I travel a lot for business but not one to review or complain but have to add a review for this Howard Johnson hotel. I understand the hotel cost was much less than others close by so the cost is great but the hotel is way outdated. The lobby and halls were definitely not appealing but the room and bathroom were pretty clean so that is definitely worth it. The bed was comfy but pillows were awful. Overall, the hotel is fine, you get what you pay for but the biggest issue was the check-in process and woman at the front desk. Or should I say not at the front desk. It was Thanksgiving night and maybe she was expecting a quiet evening but she was away from the front desk for 45 minutes. Despite nthe sign she left to call or text if waiting, she did not answer or return to check me in for 45 minutes. And when she returned to the front desk, she was totally nasty. I assume I interrupted her dinner. Aside from her being nasty, the hotel was ok but for the price, not sure you can do much better.

Posted by on Nov 28, 2021

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Comment from Hotel Management

Nov 28, 2021 by Howard Johnson Hotel

Thank you for your feedback, we are very sorry to hear you did not enjoy your experience at our facility. We deeply apologize for the inconvenience and unpleasant encounter you had with one of our front desk staff. Your concerns have been noted and we are working to resolve them!

4 out of 5

Posted by on Oct 4, 2021

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Comment from Hotel Management

May 1, 2022 by ANDRE.B

Dear Terry, Thank you for your feedback, we appreciate you taking the time to let us know about your experience with us ! We are so happy you enjoyed your stay with us !

1 out of 5
The bed linen was dirty felt itching and biting from bed . I asked for clean linen they offered no assistance.

Posted by on Oct 4, 2021

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Comment from Hotel Management

Oct 19, 2021 by Howard Johnson Hotel

Thank you for your feedback, we are very sorry our facility did not meet your expectations. We have noted your comments and are working to resolve them.

1 out of 5

Posted by on Aug 2, 2021

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Comment from Hotel Management

Oct 17, 2022 by Management

Dear Jesse,Thank you for the taking the time to let us know about your experience, we deeply regret that you had such a negative experience with us and we are currently working to improve our standards ! Your concerns have been noted and will be addressed ! We will work hard to improve every guest's experience with us.

About the Howard Johnson by Wyndham Newburgh/West Point

Location 95 Route 17K, Newburgh, NY 12550-5009

Property Features

Free breakfast is served daily. Public spaces have free WiFi. Tour/ticket assistance, a vending machine, and laundry facilities are also featured at the business-friendly Howard Johnson by Wyndham Newburgh/West Point. Free self parking is available. This Newburgh hotel is smoke free.

  • 1 building
  • 74 guestrooms or units
  • 2 levels
  • To-go breakfast (free)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Tour and ticket information
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , High-speed internet access

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Howard Johnson by Wyndham Newburgh/West Point offers 74 air-conditioned accommodations with coffee/tea makers and hair dryers. Cable television is provided. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

  • Television
  • Cable channels
  • Coffee maker
  • Shower and tub combination
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free on-the-go breakfast daily from 6:00 AM to 9:00 AM.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 5:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 12:30 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 12:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.00 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)

Masks are required at the property for guests without COVID-19 vaccination

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and cash. Masks are required in public areas for unvaccinated guests. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Masks are compulsory at the property for guests without full COVID-19 vaccination
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Howard Johnson Wyndham Newburgh Hotel
  • Howard Johnson Newburgh
  • Howard Johnson Wyndham Newburgh
  • Howard Johnson Hotel Newburgh
  • Howard Johnson Inn - Newburgh Hotel Newburgh
  • Newburgh Howard Johnson
  • Howard Johnson by Wyndham Newburgh
  • Howard Johnson by Wyndham Newburgh/West Point Hotel
  • Howard Johnson by Wyndham Newburgh/West Point Newburgh
  • Howard Johnson by Wyndham Newburgh/West Point Hotel Newburgh

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.