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Howard Johnson by Wyndham Newburgh/West Point

2-star property
95 Route 17K, Newburgh, NY 1-855-201-7819
2.6 out of 5
See all 24 travelocity Reviews

"People were outside in their cars for long periods of time. Sketchy. Staff was friendly, Rooms were fine. " More

By a verified traveler on Fri 04 Nov 2022

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Hotel Description

Enjoy the free WiFi at this Newburgh hotel

In Newburgh

Within a 15-minute walk of the hotel, you'll find Orange County Choppers and Hamilton Fish Bridge. Resorts World Hudson Valley and Algonquin Park are also within 3 miles (5 km).

Free perks

A restaurant and a bar/lounge are featured at this hotel. Business travelers can take advantage of the free WiFi in public areas. Guests will appreciate freebies like on-the-go breakfast and free self parking.

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max
$74* Per night/room Apr 13 - Apr 14

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Deluxe Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Deluxe Room, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Double Beds, Accessible, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Howard Johnson by Wyndham Newburgh/West Point ratings based on 24 Verified Reviews

Review Summary
2.6 out of 5 2.5 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Howard Johnson by Wyndham Newburgh/West Point

Everyone (12) Couples (3) Family (6)
3 out of 5
People were outside in their cars for long periods of time. Sketchy. Staff was friendly, Rooms were fine.

Posted by on Nov 4, 2022

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Comment from Hotel Management

Feb 23, 2023 by Management

Dear Richard,Thank you for your wonderful review. We appreciate our guests taking the time to let us know how we are doing, and use their feedback to improve our guest experience when they are at our hotel. We look forward to welcoming you back when you are in the area again.

1 out of 5
Nothing worked in the first room. They moved me to another room, where the plumbing was backed up in the sinks. The place stunk and was dingy. The two people behind the desk were very nice. We left and didn’t even spend the night

Posted by on Oct 16, 2022

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Comment from Hotel Management

Oct 17, 2022 by Management

Dear David, Thank you for your feedback, we understand that our facility did not meet your expectations and we deeply apologize for any inconveniences you experienced. Your kind remarks are being shared with our staff. Your concerns has been noted, we are working to resolve these issues!

4 out of 5
It’s summer time but seems like the pool is closed. Could definitely use a new carpet in the hallway. Staff was great except for was in the area a little early but couldn’t check in till three oclock

Posted by on Aug 7, 2022

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2 out of 5
I travel a lot for business but not one to review or complain but have to add a review for this Howard Johnson hotel. I understand the hotel cost was much less than others close by so the cost is great but the hotel is way outdated. The lobby and halls were definitely not appealing but the room and bathroom were pretty clean so that is definitely worth it. The bed was comfy but pillows were awful. Overall, the hotel is fine, you get what you pay for but the biggest issue was the check-in process and woman at the front desk. Or should I say not at the front desk. It was Thanksgiving night and maybe she was expecting a quiet evening but she was away from the front desk for 45 minutes. Despite nthe sign she left to call or text if waiting, she did not answer or return to check me in for 45 minutes. And when she returned to the front desk, she was totally nasty. I assume I interrupted her dinner. Aside from her being nasty, the hotel was ok but for the price, not sure you can do much better.

Posted by on Nov 28, 2021

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Comment from Hotel Management

Nov 28, 2021 by Howard Johnson Hotel

Thank you for your feedback, we are very sorry to hear you did not enjoy your experience at our facility. We deeply apologize for the inconvenience and unpleasant encounter you had with one of our front desk staff. Your concerns have been noted and we are working to resolve them!

4 out of 5

Posted by on Oct 4, 2021

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Comment from Hotel Management

May 1, 2022 by ANDRE.B

Dear Terry, Thank you for your feedback, we appreciate you taking the time to let us know about your experience with us ! We are so happy you enjoyed your stay with us !

1 out of 5
The bed linen was dirty felt itching and biting from bed . I asked for clean linen they offered no assistance.

Posted by on Oct 4, 2021

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Comment from Hotel Management

Oct 19, 2021 by Howard Johnson Hotel

Thank you for your feedback, we are very sorry our facility did not meet your expectations. We have noted your comments and are working to resolve them.

1 out of 5

Posted by on Aug 2, 2021

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Comment from Hotel Management

Oct 17, 2022 by Management

Dear Jesse,Thank you for the taking the time to let us know about your experience, we deeply regret that you had such a negative experience with us and we are currently working to improve our standards ! Your concerns have been noted and will be addressed ! We will work hard to improve every guest's experience with us.

1 out of 5
I liked that the location was right for me. There was no fitness room no view the tv kept getting knocked out due to a rain storm. The sink was cracked. The tissue holder was falling out of the wall. The mini frig had no freezer section.there was no thermostat. The noise level was loud most of the ice machines were broken. The facility was generally run down. I will not pick a Howard Johnson’s again. There was no luggage rack.I am sure I am missing a few criticisms.

Posted by on Jul 18, 2021

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Comment from Hotel Management

Jul 21, 2021 by Howard Johnson Hotel

Dear guest, thank you for your time to write this review, I apologize for this bad experience. We are very disappointed to hear that our rooms and service did not meet your expectations. Your remarks are well noted, we will make every effort to remove all shortcomings as soon as possible.

4 out of 5
Rooms and staff were pleasant

Posted by on Jun 27, 2021

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Comment from Hotel Management

Jul 14, 2021 by Howard Johnson Hotel

Thank you for sharing your feedback regarding your stay, we appreciate it! We are very happy to hear you enjoyed your stay, we hope to have you stay with us again soon !

1 out of 5
Room was dirty. No remote for TV. No elevator. Very old and run down. Door to exterior balcony not fully secured. Fridge running noisy all night. Would not stay again. HoJo brand is usually better than this. Anything at $120/night should be.

Posted by on May 29, 2021

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Comment from Hotel Management

Jun 7, 2021 by Howard Johnson Hotel

Thank you for your feedback! We are very sorry that we did not meet your expectations, we are working hard to fix the issues you experienced.

About the Howard Johnson by Wyndham Newburgh/West Point

Location 95 Route 17K, Newburgh, NY 12550-5009

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces. The business-friendly Howard Johnson by Wyndham Newburgh/West Point also features tour/ticket assistance, complimentary newspapers in the lobby, and laundry facilities. Free self parking is available. This Newburgh hotel is smoke free.

  • 1 building
  • 74 guestrooms or units
  • 2 levels
  • To-go breakfast (free)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , High-speed internet access

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Howard Johnson by Wyndham Newburgh/West Point offers 74 air-conditioned accommodations with safes and complimentary newspapers. Cable television is provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • Television
  • Cable channels
  • Coffee maker
  • Shower and tub combination
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free on-the-go breakfast daily.

Howard Johnson by Wyndham Newburgh/West Point has a restaurant on site.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 5:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.00 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas for unvaccinated guests. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Masks are compulsory at the property for guests without full COVID-19 vaccination
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 30.00 (subject to availability)
  • Rollaway bed fee: USD 15.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Howard Johnson Wyndham Newburgh Hotel
  • Howard Johnson Newburgh
  • Howard Johnson Wyndham Newburgh
  • Howard Johnson Hotel Newburgh
  • Howard Johnson Inn - Newburgh Hotel Newburgh
  • Newburgh Howard Johnson
  • Howard Johnson by Wyndham Newburgh
  • Howard Johnson by Wyndham Newburgh/West Point Hotel
  • Howard Johnson by Wyndham Newburgh/West Point Newburgh
  • Howard Johnson by Wyndham Newburgh/West Point Hotel Newburgh

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.