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4.6 out of 5

"Everything was excellent from the moment I walked into the hotel. Excellent service! Wonderful room - quiet, comfortable, clean, great shampoo, etc. I ... " More

By a verified traveler on Tue 06 Aug 2019

Hotel Description

Family-friendly 5-star hotel near Central Park Zoo

Heart of New York

At this Upper East Side hotel, you'll be well placed to visit Central Park and 5th Avenue, both within a 5-minute walk. Central Park Zoo and Madison Avenue are also within half a mile (1 km).

Luxury amenities

A full-service spa, 2 restaurants, and a fitness center are all featured at this luxury hotel. Families will appreciate the onsite laundry facilities and supervised childcare. Relax with a drink at one of the 2 bars/lounges and get perks like free WiFi.

Free Internet, comfy beds

Boasting comforts like pillowtop beds and Frette Italian sheets, the 379 guestrooms offer free WiFi and free wired Internet, as well as iPod docks. 24-hour room service, TVs, and minibars are also available.

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$399* Per night/room May 1 - May 2

Luxury Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 2 Double Beds (Avenue)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Grand Studio, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 Bedroom (Manhattan Suite)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, Terrace (Terrace Suite North)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Loews Regency New York Hotel ratings based on 8 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Loews Regency New York Hotel

Everyone (6) Couples (1) Family (1)
2 out of 5
Overall the property was nice and the rooms were sufficient. However, I had NO hot water and was not able to shower properly while there. I was in town for a 70th birthday party and felt gross attending. Nicoe

Posted by on Oct 7, 2019

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Comment from Hotel Management

Oct 14, 2019 by The Loews Regency New York team

Thank you for leaving feedback about your experience. Please accept my sincere apologies for any challenges you experienced during your stay. This is not typical of the service and experience at Loews Regency, and we hope you give us another opportunity in the future to exceed your expectations.

5 out of 5
Everything was excellent from the moment I walked into the hotel. Excellent service! Wonderful room - quiet, comfortable, clean, great shampoo, etc. It was a delight staying here!

Posted by on Aug 6, 2019

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Comment from Hotel Management

Aug 12, 2019 by Loews Regency New York team

It's so rewarding to read how much you enjoyed your stay! We hope to have the pleasure of welcoming you back soon.

5 out of 5
Loved the area and the staff are very friendly. Our room was kept clean.

Posted by on Jan 6, 2019

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Comment from Hotel Management

Jan 7, 2019 by Loews Regency Hotel

Thanks for staying with us . We appreciate your feedback!

5 out of 5

Great weekend getaway

Great hotel in iconic New York City. Wait, cleaning and bell hop service excellent. Front desk a bit regretful, however overall did not hamper our adventures in the city. The temperature could not be set in the room below 65° and it was very warm to sleep, felt like 70° and made my last night listless.

Posted by , from Pittsburgh PA on Nov 23, 2016

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Comment from Hotel Management

Jan 28, 2017 by Loews Regency

Thank you for your feedback. We will address your concerns with our Management Team.

5 out of 5

50th birthday celebration

Location: central park nearby, restaurants awesome loved Tommy at Tony's di Napoli staff at le Cirq were sublime and nearby. Shops museums all close.
Found a great deal on Travelocity, booked it with ease, no glitches in reservation or planning. The hotel is 5 star in location amenities and staff. Look forward to next stay.

Posted by , from Kansas City on Jan 22, 2016

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Comment from Hotel Management

Jan 28, 2017 by Loews Regency

Thank you for feedback. We're delighted you enjoyed your stay with us.

5 out of 5

awesome stay in NYC

Pros: hotel room was spacious, hotel was quite and relaxing, gym and internet (free of charge) was a huge bonus.
Cons: nothing, perfect stay
Location: 5th Avenue (15 minute walk) Whole Foods (20 minute walk) LaGuardia Airport (25 minutes by cab and about $40 USD) Central Park (10 minute walk)
my husband and i checked into the Loews Regency on Park Avenue for our 25th anniversary and was instantly welcomed and upgraded to a room overlooking Park Avenue. The Hotel itself is beyond amazing from the marble bathroom to the awesome hotel staff (cleaners, bell hops, conceriege etc), the Internet and the gym is open 24 hours (both with no additional costs) I would definately recommend anyone who is looking to get away from the craziness of Times Square to book a room here. Short 10 minute walk to subway and Central Park, Whole Foods is about 20 minute walk and restaurants are awesome on Lexington and 3rd Avenue. 5th Avenue is only 15 minute walk away and the shopping is beyond words.

Posted by , from Toronto, Ontario on Sep 8, 2015

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Comment from Hotel Management

Jan 28, 2017 by Loews Regency

Thank you for feedback. We're delighted you enjoyed your stay with us.

5 out of 5

Fresh. Friendly. Welcoming.

Pros: There's nothing not to like.
We stayed 3 nights over 4th of July, 2015. Have never stayed East side before, and it was easy to get to and from and the neighborhood was more residential and quieter than other areas we've stayed (i.e:midtown, theatre district). The bellmen and front desk and housekeeping staff were all super friendly, helpful, positive-minded; just wonderful. (Whoever is recruiting and training and managing this team gets an A+ from us!) Our room looked over Park, a wide Avenue, so views were quite nice and open. Our room was very spacious, and beautifully decorated. We would highly recommend this hotel to anyone willing to pay a premium for a premium experience. We will be back!!

Posted by , from Mpls, MN on Jul 6, 2015

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Comment from Hotel Management

Jan 28, 2017 by Loews Regency

Thank you for feedback. We're delighted you enjoyed your stay with us.

5 out of 5

Thanksgiving in New York City

Pros: It was in a good location for us and was clean and quiet.
Cons: Nothing
Location: Shopping, walking to Central Park.
We stayed at the Loews Regency during Thanksgiving. The staff was friendly, professional, and helpful. The room was very comfortable and clean. I would highly recommend the Regency.

Posted by , from Huntsville, AL on Mar 24, 2015

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Comment from Hotel Management

Mar 25, 2015 by Dolores

Thank you Mary for your review. We look forward to welcoming you back next Thanksgiving!

About the Loews Regency New York Hotel

Location 540 Park Avenue, New York, NY 10065

Renovations + Closures

This property is closed from 22 March 2020 to 30 April 2020 (dates subject to change).

Property Features

Loews Regency New York Hotel offers its guests a full-service spa and a fitness center. There are 2 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business center and limo/town car service are available. Event space at this hotel measures 1900 square feet (177 square meters). Spa services, tour/ticket assistance, and multilingual staff are also featured at the luxury Loews Regency New York Hotel. For a fee, parking is available. This 5-star New York hotel is smoke free.

  • 1 building
  • 379 guestrooms or units
  • 21 levels
  • 2 dining venues
  • 2 bars or lounges
  • 1900 sq ft of conference space
  • 177 sq m of conference space
  • Built in 1963
  • Coffee shop
  • Childcare (surcharge)
  • Charging station for electric cars
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Long-term parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: New York, NY (LGA-LaGuardia) (10.6 km / 6.6 mi)
  • Train station: New York Grand Central Terminal Station (2 km / 1.2 mi)
  • Metro station: Lexington Av.-59 St. Station (0.3 km / 0.2 mi)
  • Parking: Valet parking and extended parking available for a surcharge

Room Amenities

Loews Regency New York Hotel offers 379 accommodations with iPod docking stations and minibars. Pillowtop beds feature Frette Italian sheets and premium bedding. Televisions come with pay movies. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • Pillowtop beds
  • Minibar
  • IPod dock
  • In-room dining (24 hours)
  • Television
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Frette Italian linens
  • Hypo-allergenic bedding
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7 AM to 11 AM.

Sant Ambroeus - This café specializes in American cuisine and serves light fare only.

The Regency Bar and Grill - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Lobby Lounge - This lobby lounge specializes in American cuisine and serves light fare only.

Late night fare is available from 24-hour room service.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Boat tours nearby
  • Fitness classes on site
  • Yoga classes/instruction on site

Spa Services

Julien Farel Salon Spa has 8 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a steam room.

  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Steam room in spa
  • Number of treatment rooms 8
  • Sports massage
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 11:30 PM
  • Minimum check-in age is: 21

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 50.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 50 per accommodation, per stay
  • Maximum 2 per room
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Noise-free guestrooms cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Noise-free guestrooms cannot be guaranteed.

  • Only service animals are allowed
  • Noise-free rooms not guaranteed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 22 and USD 34 per person (approximately)
  • Valet parking fee: USD 82 per night
  • Extended parking fee: USD 82 per night
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 50.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Regency
  • Loews Hotel Regency
  • Loews Regency
  • Loews Regency Hotel
  • Loews Regency Hotel New York
  • Loews Regency New York
  • Regency Hotel
  • Regency Loews
  • Loews New York City
  • New York City Loews
  • New York City Regency
  • Regency Hotel New York
  • Regency Hotel Nyc
  • Regency New York City
  • Loews Regency New York Hotel
  • Loews Regency York Hotel York
  • Loews Regency New York Hotel Hotel
  • Loews Regency New York Hotel New York
  • Loews Regency New York Hotel Hotel New York

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
url importing https://www.travelocity.com/New-York-Hotels-Loews-Regency-New-York-Hotel.h25559-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.