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citizenM New York Times Square

Property class: 4
4-star boutique hotel near Broadway

Choose dates to view prices

Photo gallery for citizenM New York Times Square

A modern bar area with multiple seating options, a well-stocked bar, and large windows offering city views.
A rooftop terrace with seating areas, a glass railing, and a cityscape view.
A buffet with various food items, including pastries, fruits, and condiments.
A modern hotel entrance with a glass facade, red accents, and a prominent 'Citizen Hotel Times Square' sign.
A modern lounge with red and green chairs, a fireplace, and city views.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Air conditioning
  • Business services

Explore the area

View in a map
218 West 50th Street, New York, NY, 10019
  • Place, Broadway
    ‪1 min walk‬
  • Place, Times Square
    ‪2 min walk‬
  • Place, Rockefeller Center
    ‪3 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪47 min drive‬

Room options

View all photos for Room, 1 King Bed

A modern hotel room with a large bed, a desk, a chair, and a TV.

Room, 1 King Bed

8.4 out of 10
Very good
(10 reviews)
  • 151 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (High Floor)

A hotel room with a large window, a bed with white linens, a bedside table with a lamp, and a red sculpture on a shelf.

Room, 1 King Bed (High Floor)

9.2 out of 10
Wonderful
(42 reviews)
  • City view
  • 151 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

A hotel room with a large bed, a small table with a lamp, a red chair, and a door leading to a bathroom.

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 151 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (View)

A modern hotel room with a large window, a bed, two bedside tables with lamps, a TV on the wall, and a telephone on the side table.

Premium Room, 1 King Bed (View)

9.0 out of 10
Wonderful
(7 reviews)
  • 151 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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  • Free WiFi
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About the neighborhood

New York

City center stay.At this Manhattan hotel, you'll be well placed to visit Broadway and Times Square, both within a 5-minute walk. Rockefeller Center and Radio City Music Hall are also within half a mile (1 km).

What's nearby

  • Broadway - 1 min walk - 0.1 miles
  • Times Square - 2 min walk - 0.1 miles
  • Rockefeller Center - 3 min walk - 0.2 miles
  • Broadway Theatre - 3 min walk - 0.2 miles
  • Radio City Music Hall - 5 min walk - 0.3 miles

Getting around

  • 50 St. Station (Broadway) - 1 min walk
  • Penn Station - 16 min walk
  • John F. Kennedy Intl. Airport (JFK) - 61 min drive

Restaurants

  • ‪Din Tai Fung - ‬3 min walk
  • ‪Junior's Restaurant - ‬2 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Ellen's Stardust Diner - ‬2 min walk
  • ‪Carnegie Diner & Cafe - ‬1 min walk

About this property

citizenM New York Times Square

4-star boutique hotel near Broadway
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A business center and coworking spaces are available.

WiFi is free in public spaces. A 24-hour fitness center, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly citizenM New York Times Square.

Smoking is allowed in designated areas at this 4-star New York hotel (fines may apply for smoking in non-smoking areas).

  • 1 building
  • 230 guestrooms or units
  • 17 levels
  • Built in 2014
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Television in lobby
  • Elevator
  • Water dispenser
  • Bar or lounge
  • Dining venue
CitizenM New York Times Square offers 230 accommodations with iPads and laptop-compatible safes. Pillowtop beds feature premium bedding. 43-inch Smart televisions come with digital channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

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  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
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Property amenities

Family friendly

  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 23.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (38 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 43-inch smart TV with digital channels
  • iPad
  • iPod dock

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 79
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's Marriott Bonvoy mobile app before check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 23.50 per person
  • Late check-out fee: USD 79 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Tax ID - MRMDUS33
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). The tax ID number is MRMDUS33. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. Onsite parties or group events are strictly prohibited. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

citizenM Hotel New York Times Square
citizenM New York Times Square
citizenM New York Times Square Hotel
citizenM Times Square Hotel
citizenM Times Square
citizenM New York Times Square Hotel
citizenM New York Times Square New York
citizenM New York Times Square Hotel New York

Frequently asked questions

How close is citizenM New York Times Square to the airport?

CitizenM New York Times Square is 10.6 mi (35-min drive) away from the LaGuardia Airport (LGA) airport, the closest popular airport to the property.

How much does it cost to stay at citizenM New York Times Square?

As of Oct 5, 2026, prices found for a 1-night stay for 2 adults at citizenM New York Times Square on Oct 12, 2026 start from $302, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does citizenM New York Times Square have an airport shuttle?

Airport shuttle services are not available at citizenM New York Times Square.

Does citizenM New York Times Square offer free breakfast?

Free breakfast isn’t provided at citizenM New York Times Square, but buffet breakfast is offered for a fee of USD 23.50 per person. It's available every day from 6 AM to 11 AM.

Is there a casino at citizenM New York Times Square?

No, there is no casino at this hotel, but Resorts World Casino (22-min drive) is nearby.

What time is check-in at citizenM New York Times Square?

Check-in start time: 2:00 PM; Check-in end time: midnight.

Is there free parking at citizenM New York Times Square?

Free parking is not available at this hotel.

Does citizenM New York Times Square have a pool?

CitizenM New York Times Square does not have a pool.

Does citizenM New York Times Square have a restaurant?

CitizenM New York Times Square is home to CanteenM - open 24/7, which features vegetarian cuisine.

Does citizenM New York Times Square have a spa?

There are no spa services available at this hotel.

How close is citizenM New York Times Square to downtown New York?

CitizenM New York Times Square is 3.5 mi away from New York.

citizenM New York Times Square Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1777 out of 2282 reviews
Rating 8 - Good. 343 out of 2282 reviews
Rating 6 - Okay. 94 out of 2282 reviews
Rating 4 - Poor. 42 out of 2282 reviews
Rating 2 - Terrible. 26 out of 2282 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and great location
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is in a great location. Easy access to Times Square, Central Park, subways, restaurants, Broadway…overall great place to stay.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this place. Super comfortable bed and pillows, extremely clean, beautiful rooftop bar, and convenient location.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, helpful staff, have a bar an a restaurant was very convenient and the location perfect.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel . Many things close to the hotel . Good location
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly and service was great. We will definitely book our stay here again.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location nice staff very easy check in and out process
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was really nice! The room was clean and the staff was really nice.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel for a short stay for either business or pleasure. Compact rooms and friendly staff.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
CitizenM is our favorite place to stay. A rare hotel with a lobby feeling like a large living space. Staff are very friendly and helpful.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was so nice, unbelievable location, trendy lobby, bar and rooftop bar were so nice.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great modern hotel
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very friendly staff. Incredibly quiet (at least on 8th floor up!!). Rooms are NYC tiny but bed comfy.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location off Times Square. Convenient to Broadway theaters. Trendy boutique style hotel with friendly staff.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Hotel, very thought out design.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness
Great hotel in a perfect location.
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a great place to stay. We had a brilliant room on the 15th floor that had a really special view.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was stellar!!
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

It is in a great location. The staff is friendly & rooms very clean.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel! Beautiful decor! Perfect location!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything about this property. The room reminded me of my cruise ship Room. Nice,Clean,and Compact.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great overall experience. Staff was very helpful, rooms very clean and the hotel‘s location is perfect. Would definitely recommend booking.
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, shower was good, close to parking.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed here 20+ times over nearly a decade. Love the location near Times Square but slightly away from the chaos. Perfect room and hotel for a solo traveler in New York for work. Comfy bed, pillows and duvet. Love that they brought back giving guests a water bottle in the room upon checkin!
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Staff very friendly, clean room great location.
Stayed 4 nights in Mar 2026