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citizenM New York Times Square

4.0 star property
4-star boutique hotel near Broadway

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Photo gallery for citizenM New York Times Square

Bar (on property)
Bar (on property)
Lobby sitting area
Bar (on property)
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
  • Air conditioning
  • 24/7 front desk

Explore the area

View in a map
218 West 50th Street, New York, NY, 10019
  • Place, Broadway
    ‪1 min walk‬
  • Place, Times Square
    ‪2 min walk‬
  • Place, Rockefeller Center
    ‪8 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪25 min drive‬

Room options

View all photos for King Room

King Room | View from room

King Room

9.0 out of 10
Wonderful
(358 reviews)
  • 151 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for King Room - City View

King Room - City View | Premium bedding, pillowtop beds, in-room safe, desk

King Room - City View

9.0 out of 10
Wonderful
(64 reviews)
  • 151 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

New York

City center stay.At this Manhattan hotel, you'll be well placed to visit Broadway and Times Square, both within a 5-minute walk. Radio City Music Hall and Rockefeller Center are also within half a mile (1 km).

What's nearby

  • Broadway - 1 min walk - 0.0 miles
  • Times Square - 2 min walk - 0.1 miles
  • Rockefeller Center - 8 min walk - 0.5 miles
  • Grand Central Terminal - 16 min walk - 0.9 miles
  • Manhattan Cruise Terminal - 17 min walk - 1.0 mile

Getting around

  • 50 St. Station (Broadway) - 1 min walk
  • Grand Central - 42 St. Station - 17 min walk
  • John F. Kennedy Intl. Airport (JFK) - 56 min drive

Restaurants

  • ‪Din Tai Fung - ‬2 min walk
  • ‪Junior's Restaurant - ‬2 min walk
  • ‪Applebee's Grill + Bar - ‬1 min walk
  • ‪Famous Amadeus Pizza - ‬2 min walk
  • ‪Carnegie Diner & Cafe - ‬2 min walk

About this property

citizenM New York Times Square

4-star boutique hotel near Broadway
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A business center and coworking spaces are available.

WiFi is free in public spaces. A 24-hour fitness center, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly citizenM New York Times Square.

Smoking is allowed in designated areas at this 4-star New York hotel (fines may apply for smoking in non-smoking areas).

  • 1 building
  • 230 guestrooms or units
  • 17 levels
  • Built in 2014
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Television in lobby
  • Elevator
  • Water dispenser
  • Bar or lounge
  • Dining venue
CitizenM New York Times Square offers 230 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. 43-inch Smart televisions come with digital channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

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Property amenities

Family friendly

  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 22 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator (38 inch wide door)
  • Grab bar in shower (34 inches high)
  • Grab bar near toilet (34 inches high)
  • Hand-held showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Raised toilet seat (18 inches high)
  • Roll-in shower (36 inches wide)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (34 inches high)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 43-inch smart TV with digital channels
  • iPad
  • iPod dock

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 69
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 22 per person
  • Late check-out fee: USD 69 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Tax ID - MRMDUS33
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). The tax ID number is MRMDUS33. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. Onsite parties or group events are strictly prohibited. This property uses wind and solar energy, plus eco-friendly cleaning products. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • One child 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

citizenM Hotel New York Times Square
citizenM New York Times Square
citizenM New York Times Square Hotel
citizenM Times Square Hotel
citizenM Times Square
citizenM New York Times Square Hotel
citizenM New York Times Square New York
citizenM New York Times Square Hotel New York

Frequently asked questions

How close is citizenM New York Times Square to the airport?

CitizenM New York Times Square is 9.7 mi (40-min drive) away from the LaGuardia Airport (LGA) airport, the closest popular airport to the property.

How much does it cost to stay at citizenM New York Times Square?

As of Sep 29, 2025, prices found for a 1-night stay for 2 adults at citizenM New York Times Square on Oct 26, 2025 start from $259.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does citizenM New York Times Square have an airport shuttle?

Airport shuttle services are not available at citizenM New York Times Square.

Does citizenM New York Times Square offer free breakfast?

Free breakfast isn’t provided at citizenM New York Times Square, but buffet breakfast is offered for a fee of USD 22 per person. It's available every day from 6 AM to 11 AM.

Is there a casino at citizenM New York Times Square?

No, there is no casino at this hotel, but Resorts World Casino (22-min drive) is nearby.

What time is check-in at citizenM New York Times Square?

Check-in start time: 2:00 PM; Check-in end time: midnight.

Is there free parking at citizenM New York Times Square?

Free parking is not available at this hotel.

Does citizenM New York Times Square have a pool?

CitizenM New York Times Square does not have a pool.

Does citizenM New York Times Square have a restaurant?

CitizenM New York Times Square is home to CanteenM - open 24/7, which features vegetarian cuisine.

Does citizenM New York Times Square have a spa?

There are no spa services available at this hotel.

How close is citizenM New York Times Square to downtown New York?

CitizenM New York Times Square is 3.6 mi away from New York.

citizenM New York Times Square Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1326 out of 1771 reviews
Rating 8 - Good. 308 out of 1771 reviews
Rating 6 - Okay. 75 out of 1771 reviews
Rating 4 - Poor. 37 out of 1771 reviews
Rating 2 - Terrible. 25 out of 1771 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Polly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the room but TV was glitchy and water never got hot just warm
Stayed 1 night in Jul 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly Recommended

We are fans of CitizenM having stayed at several of their properties. They are all exceptionally well-run with excellent staffs. If you want something different from the tired chain hotels, give them a try. The NYC Times Square Hotel is a well-located quiet oasis in a busy area.
Stayed 2 nights in Jun 2025

2/10 Terrible

Lilian

No hot water to take a shower this morning! Only ONE elevator worked yesterday. Horrible stay!
Stayed 3 nights in Jun 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Vaishali

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location of the property. So easy to access various subway lines. The lobby was eclectic and we really enjoyed the vibe. The staff were super helpful. Also enjoyed the rooftop bar. Appreciated that the staff did not push for a purchase, but allowed us to relax and then order a drink at our leisure. Given that it is in NYC, a small space is to be expected. Our room was very very tight but done in a thoughtful way. There was a drawer under the bed to store my bag and clothes. The shower was walled with frosted glass...that would be my only recommendation to them...offer some degree of privacy. I was staying with my daughter and we made an arrangement amongst ourselves to ensure that both people had privacy when using the bathroom. For the price, I would expect a little better. Otherwise, I loved everything about this place.
Stayed 4 nights in Jun 2025

10/10 Excellent

Ergun

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing else
Stayed 5 nights in Jun 2025

10/10 Excellent

Brodrick

Liked: Cleanliness, amenities, property conditions & facilities
It was awesome in every way! Clean, very nice staff, will 100% come back and stay
Stayed 1 night in Jun 2025

10/10 Excellent

ramses

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Un buen lugar en el centro de Time Square. Cerca d estaciones del metro q van directo a JFk, up and down manhattan
Stayed 1 night in Jun 2025

10/10 Excellent

Leonard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
AMAZING!! Great location. Comfy bed and pillows. Staff, super amazing!!!
Stayed 2 nights in Jun 2025

10/10 Excellent

Heather

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

gina

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is amazing we were here last year same time and staff remembered us. Love this hotel!! Clean and so efficient on service!
Stayed 4 nights in Jun 2025

10/10 Excellent

Farah

Stayed 3 nights in Jun 2025

10/10 Excellent

Jeanne

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff at Citizen M Times Square were so friendly and helpful with recommendations. I highly recommend!
View from Rooftop Bar
Stayed 3 nights in Jun 2025

10/10 Excellent

Darin

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Staff was friendly. Hotels and rooms clean. Great location and awesome vibe!
Stayed 3 nights in Jun 2025

10/10 Excellent

craig

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent for the money.
Stayed 3 nights in Jun 2025

8/10 Good

Mark

Liked: Cleanliness, amenities, property conditions & facilities
It s a nice hotel with great service. I gave 4 vs 5 stars for two things. I was in room 501. One, about every ten seconds the TV in the room would pixilate and the sounds also impacted. Two, i could hear the elevators going up and down enough where it took extra time to fall asleep (not super loud but annoying enough all the same).
Stayed 1 night in Jun 2025

10/10 Excellent

Watesha

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Nicola

Liked: Cleanliness, amenities, property conditions & facilities
Great location if you have plans to see some plays. The hotel is clean and the staff is very friendly.
Stayed 4 nights in Jun 2025

10/10 Excellent

Ghazal

Stayed 3 nights in Jun 2025

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Staff is amazing!

Every staff member was pleasant and helpful.
Stayed 1 night in Jun 2025

10/10 Excellent

Tim

Stayed 3 nights in Jun 2025

8/10 Good

Tina, George Town

Stayed 3 nights in Jun 2025

10/10 Excellent

Eugenio

Liked: Cleanliness, staff & service, property conditions & facilities
Everything it’s good…. Location, service, and room conditions .. definitely I’ll be back
Stayed 2 nights in Jun 2025