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The Capitol Hotel Downtown, Ascend Hotel Collection

3.0 star property
Hotel near Tennessee State Capitol in Nashville

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Photo gallery for The Capitol Hotel Downtown, Ascend Hotel Collection

Lobby
Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, pillowtop beds, in-room safe, desk
Exterior
Interior
Fitness facility

Popular amenities

  • Housekeeping
  • Bar
  • 24/7 front desk
  • Parking available
  • Laundry

Explore the area

Map
711 Union Street, Nashville, TN, 37219
  • Ryman Auditorium
    ‪8 min walk‬
  • Bridgestone Arena
    ‪8 min walk‬
  • Nissan Stadium
    ‪17 min walk‬
  • Nashville, TN (BNA-Nashville Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking

7.6 out of 10
Good
(82 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking

7.8 out of 10
Good
(89 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 Queen Bed, Non Smoking

8.8 out of 10
Excellent
(16 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 Queen Bed, Accessible, Non Smoking

9.2 out of 10
Wonderful
(7 reviews)
  • 310 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Non Smoking (Upgrade)

Room, 1 King Bed, Non Smoking (Upgrade) | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Non Smoking (Upgrade)

8.4 out of 10
Very good
(11 reviews)
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Nashville

Heart of Nashville.Within a 10-minute walk of this Downtown Nashville hotel, you'll find Tennessee State Capitol and Ryman Auditorium. Also, Bridgestone Arena is within half a mile (1 km) and Country Music Hall of Fame and Museum is within 2 miles (3 km).

What's nearby

  • Ryman Auditorium - 8 min walk - 0.5 miles
  • Bridgestone Arena - 8 min walk - 0.5 miles
  • Country Music Hall of Fame and Museum - 13 min walk - 0.7 miles
  • Nissan Stadium - 17 min walk - 0.9 miles
  • Vanderbilt University - 2 min drive - 1.5 miles

Getting around

  • Nashville Riverfront Station - 14 min walk
  • Nashville International Airport (BNA) - 15 min drive

Restaurants

  • ‪Puckett's Restaurant - ‬5 min walk
  • ‪Corner Pub Downtown - ‬6 min walk
  • ‪D’Andrews Bakery & Cafe - ‬4 min walk
  • ‪Red Phone Booth - Nashville - ‬5 min walk
  • ‪Speaker's Bistro at the Sheraton Downtown - ‬1 min walk

About this property

The Capitol Hotel Downtown, Ascend Hotel Collection

Hotel near Tennessee State Capitol in Nashville
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and limo/town car service. A fitness center, a vending machine, and gift shops/newsstands are also featured at the business-friendly The Capitol Hotel Downtown, Ascend Hotel Collection. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this Nashville hotel.

  • 128 guestrooms or units
  • 5 levels
  • 2 buildings
  • Breakfast available (free)
  • Karaoke
  • Deli
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Convenience store
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas
  • Microwave in a common area
  • Bar or lounge
  • Dining venue
The Capitol Hotel Downtown, Ascend Hotel Collection offers 128 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Nashville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English, Russian, Spanish

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Property amenities

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Secured, covered valet parking on site (USD 30.93 per day)
  • Limited onsite parking
  • Wheelchair-accessible van parking available

Food and drink

  • Free self-serve breakfast available daily 6:00 AM to 11:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Evening entertainment
  • Games
  • Gym
  • Karaoke
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Tile flooring in public areas
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium cable/satellite channels

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 75.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered valet parking fee: USD 30.93 per day
  • Late check-out fee: USD 75.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Convention Center Hotel Downtown
Best Western Downtown Convention Center
Best Western Downtown Hotel Nashville
Capitol Hotel Nashville
Capitol Nashville
The Capitol Hotel an Ascend Hotel Collection Member
The Capitol Hotel Downtown, Ascend Hotel Collection Hotel
The Capitol Hotel Downtown, Ascend Hotel Collection Nashville

Frequently asked questions

How close is The Capitol Hotel Downtown, Ascend Hotel Collection to the airport?

The Capitol Hotel Downtown, Ascend Hotel Collection is 8.4 mi (15-min drive) away from the Nashville International Airport (BNA) airport, the closest popular airport to the property.

How much does it cost to stay at The Capitol Hotel Downtown, Ascend Hotel Collection?

As of Jul 24, 2025, prices found for a 1-night stay for 2 adults at The Capitol Hotel Downtown, Ascend Hotel Collection on Jul 28, 2025 start from $130.5, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Capitol Hotel Downtown, Ascend Hotel Collection have an airport shuttle?

Airport shuttle services are not available at The Capitol Hotel Downtown, Ascend Hotel Collection.

Does The Capitol Hotel Downtown, Ascend Hotel Collection offer free breakfast?

The Capitol Hotel Downtown, Ascend Hotel Collection offers free self-serve breakfast every day from 6:00 AM to 11:00 AM.

Is there a casino at The Capitol Hotel Downtown, Ascend Hotel Collection?

No, there is no casino at this hotel.

What time is check-in at The Capitol Hotel Downtown, Ascend Hotel Collection?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at The Capitol Hotel Downtown, Ascend Hotel Collection?

Free parking is not available at this hotel. Valet parking is available for USD 30.93 per day.

Does The Capitol Hotel Downtown, Ascend Hotel Collection have a pool?

The Capitol Hotel Downtown, Ascend Hotel Collection does not have a pool.

Does The Capitol Hotel Downtown, Ascend Hotel Collection have a restaurant?

The Capitol Hotel Downtown, Ascend Hotel Collection is home to Craft Bar and Bistro, which features light fare.

Does The Capitol Hotel Downtown, Ascend Hotel Collection have a spa?

There are no spa services available at this hotel.

How close is The Capitol Hotel Downtown, Ascend Hotel Collection to downtown Nashville?

The Capitol Hotel Downtown, Ascend Hotel Collection is 0.1 mi away from Nashville.

The Capitol Hotel Downtown, Ascend Hotel Collection Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 357 out of 1097 reviews
Rating 8 - Good. 325 out of 1097 reviews
Rating 6 - Okay. 228 out of 1097 reviews
Rating 4 - Poor. 103 out of 1097 reviews
Rating 2 - Terrible. 84 out of 1097 reviews

7.8/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Amy

Stayed 1 night in May 2025

10/10 Excellent

SHELLY

Stayed 1 night in May 2025

10/10 Excellent

Tina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to walk from hotel into downtown
Stayed 2 nights in Apr 2025

10/10 Excellent

Brianna

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Gary

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was smaller than we expected from the photos, we were in the new building, small but well appointed. The bed was very comfortable. The curtains didn’t come down to the will by about 8 inches, Odd choice.I would say, so I had sunshine in the day, and street lights in the night. No safe in room. The people and the location were very good.
Stayed 2 nights in Apr 2025

10/10 Excellent

Melanee

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

4/10 Poor

Patricia

Traveled with family
Liked: Staff & service
The bathrooms and linens were clean but the floor in the main area was dirty. Overall, the room was not as nice as it looks on the website. It was a little shabby.
Stayed 2 nights in Apr 2025

10/10 Excellent

Leah

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and people were fantastic. The hotel rooms were clean. Alittle smaller then we expected but we were only there to sleep. Our only complaint would be the doors to the bathrooms slide and have too big of a gap. No fans as well.
Stayed 4 nights in Apr 2025

10/10 Excellent

Brian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought little spendy for such a small room. But it was clean. Employees were very nice
Stayed 4 nights in Apr 2025

10/10 Excellent

Stephanie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very welcoming!
Stayed 4 nights in Mar 2025

8/10 Good

Bruce

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a couple things didn’t like,small rooms and wasn’t crazy about the outside access to the rooms but overall not a bad hotel/motel
Stayed 3 nights in Apr 2025

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

Do not recommend

Pros: Ample storage for clothes for a long weekend.The bed was squeaky but comfortable. The size of the bathroom vanity was sufficient for two people to put their things down. Conned: Feeling deceived from the photos. Not a four star hotel by any means. The lobby is detached from the main area so you have to walk outside to get back inside and around the building to access an elevator to take you to your room. The fitness area is also another building separate from the main building not attached to the hotel. Some parts of the hotel were new but cheaply renovated. For example our bathroom door didn’t close. What was once a standard door with a hinge door was replaced with a sliding door that had about a 1 1/2 inch gap that you can see, here and smell everything from. What good is a bathroom door if it doesn’t close? Zero privacy. The toilet paper holder broke within the first 24 hours of being there. Hot water in the sink took about 15 minutes of running water to obtain. It was a frat party on both sides of our room and I don’t think there was insulation. The floor outside of our room was made of concrete making it sound like a parade every time someone walked down the hallway.The breakfast was anything you can get out of a can… No fresh food whatsoever except apples daily. No fresh hot coffee in the lobby. Internet was terrible and spotty is an understatement. When we asked about it, they said they were gonna wait for maintenance to reset the router but he said he forgot.
What we thought we were getting
What we got
Hair on the pillow when we got there… not mine
This was as far as the door could shut. Sad that this is acceptable.
Stayed 3 nights in Apr 2025

8/10 Good

Dale

Liked: Cleanliness, staff & service, property conditions & facilities
We love staying here. BUT We were in a room close to the road. Heard EVERYTHING outside.
Stayed 4 nights in Apr 2025

8/10 Good

Betty

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was located near the Bengals stadium so thatbwas great for us. The parking was limited. It was valet or in the garage. Both you had to pay extra for.
Stayed 3 nights in Mar 2025

8/10 Good

Don, MEMPHIS

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

Sandra

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 3 nights in Apr 2025

10/10 Excellent

Karen

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff was amazing
Stayed 2 nights in Apr 2025

8/10 Good

Alice

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

Morel

Traveled with group
Liked: Staff & service
If you’re looking for a place to stay for short term to enjoy your Nashville experience. This will get the job done, staff very friendly and free breakfast included. Very convenient area as it’s close by to many businesses and short walk to Broadway.
Stayed 3 nights in Mar 2025

4/10 Poor

Ashley

Liked: Staff & service
Disliked: Property conditions & facilities
Difficult parking and getting to rooms is a pain. Feels a bit like
Stayed 4 nights in Dec 2024

10/10 Excellent

Rabecka

Stayed 1 night in Apr 2025

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff were extremely nice (desk personnel, valet staff, cleaning). Didn’t go to the bar but I’m sure it was the same great hospitality.
Stayed 1 night in Apr 2025

8/10 Good

PETER

Liked: Cleanliness, staff & service
Property met my needs fully for a short stay.
Stayed 1 night in Mar 2025

6/10 Okay

Wayne

Stayed 1 night in Mar 2025

6/10 Okay

Bryce, Madison

Traveled with family
Liked: Cleanliness, amenities
Our room was recently updated but it was TINY. Literally two people couldn’t walk between foot of the bed and the desk. Very cheap towels, facial tissue, toilet paper. Staff was very nice. Great location.
Stayed 4 nights in Mar 2025