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The Capitol Hotel Downtown, an Ascend Collection Hotel

3.0 star property
Hotel near Tennessee State Capitol in Nashville

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Photo gallery for The Capitol Hotel Downtown, an Ascend Collection Hotel

Exterior
Lobby
Interior
Property amenity
Standard Room, 1 Queen Bed, Non Smoking | Premium bedding, pillowtop beds, in-room safe, desk

Reviews

7.4 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Bar
  • Parking available
  • Laundry

Explore the area

View in a map
711 Union Street, Nashville, TN, 37219
  • Place, Tennessee State Capitol
    ‪3 min walk‬
  • Place, Ryman Auditorium
    ‪8 min walk‬
  • Place, Bridgestone Arena
    ‪8 min walk‬
  • Airport, Nashville, TN (BNA-Nashville Intl.)
    ‪10 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking

7.8 out of 10
Good
(96 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking

7.6 out of 10
Good
(88 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 Queen Bed, Non Smoking

8.8 out of 10
Excellent
(17 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 Queen Bed, Accessible, Non Smoking

9.4 out of 10
Exceptional
(9 reviews)
  • 310 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Non Smoking (Upgrade)

Room, 1 King Bed, Non Smoking (Upgrade) | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Non Smoking (Upgrade)

8.4 out of 10
Very good
(11 reviews)
  • Sleeps 2
  • 1 King Bed

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Exterior

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4.0 out of 5, Very Good, 3,313 reviews
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Total with taxes and fees
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About the neighborhood

Nashville

Heart of Nashville.Within a 10-minute walk of this Downtown Nashville hotel, you'll find Tennessee State Capitol and Ryman Auditorium. Also, Bridgestone Arena is within half a mile (1 km) and Country Music Hall of Fame and Museum is within 2 miles (3 km).

What's nearby

  • Tennessee State Capitol - 3 min walk - 0.2 miles
  • Broadway - 6 min walk - 0.4 miles
  • Ryman Auditorium - 8 min walk - 0.5 miles
  • Bridgestone Arena - 8 min walk - 0.5 miles
  • Country Music Hall of Fame and Museum - 13 min walk - 0.7 miles

Getting around

  • Nashville Riverfront Station - 14 min walk
  • Nashville International Airport (BNA) - 18 min drive

Restaurants

  • ‪Puckett's Restaurant - ‬5 min walk
  • ‪D’Andrews Bakery & Cafe - ‬4 min walk
  • ‪Speakers' Bistro - ‬1 min walk
  • ‪Skye Lounge - ‬1 min walk
  • ‪Frothy Monkey - ‬4 min walk

About this property

The Capitol Hotel Downtown, an Ascend Collection Hotel

Hotel near Tennessee State Capitol in Nashville
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and limo/town car service. A fitness center, a vending machine, and gift shops/newsstands are also featured at the business-friendly The Capitol Hotel Downtown, an Ascend Collection Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this Nashville hotel.

  • 128 guestrooms or units
  • 5 levels
  • 2 buildings
  • Breakfast available (free)
  • Karaoke
  • Deli
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Convenience store
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas
  • Microwave in a common area
  • Bar or lounge
  • Dining venue
The Capitol Hotel Downtown, an Ascend Collection Hotel offers 128 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Nashville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Similar properties

Exterior
Holiday Inn Express Nashville Downtown - Broadway by IHG
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  • Breakfast included
  • Free WiFi
  • Air conditioning
4.3 out of 5, Excellent, 2,084 reviews
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The price is $108
Dec 25 - Dec 26
Total with taxes and fees
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Property amenities

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Secured, covered valet parking on site (USD 30.93 per day)
  • Limited onsite parking
  • Wheelchair-accessible van parking available

Food and drink

  • Free self-serve breakfast available daily 6:00 AM to 11:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Evening entertainment
  • Games
  • Gym
  • Karaoke
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Tile flooring in public areas
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium cable/satellite channels

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 75.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered valet parking fee: USD 30.93 per day
  • Late check-out fee: USD 75.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Convention Center Hotel Downtown
Best Western Downtown Convention Center
Best Western Downtown Hotel Nashville
Capitol Hotel Nashville
Capitol Nashville
The Capitol Hotel an Ascend Hotel Collection Member
The Capitol Hotel Downtown, Ascend Hotel Collection Hotel
The Capitol Hotel Downtown, Ascend Hotel Collection Nashville

Frequently asked questions

How close is The Capitol Hotel Downtown, an Ascend Collection Hotel to the airport?

The Capitol Hotel Downtown, an Ascend Collection Hotel is 8.4 mi (18-min drive) away from the Nashville International Airport (BNA) airport, the closest popular airport to the property.

How much does it cost to stay at The Capitol Hotel Downtown, an Ascend Collection Hotel?

As of Dec 18, 2025, prices found for a 1-night stay for 2 adults at The Capitol Hotel Downtown, an Ascend Collection Hotel on Dec 25, 2025 start from $109.08, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Capitol Hotel Downtown, an Ascend Collection Hotel have an airport shuttle?

Airport shuttle services are not available at The Capitol Hotel Downtown, an Ascend Collection Hotel.

Does The Capitol Hotel Downtown, an Ascend Collection Hotel offer free breakfast?

The Capitol Hotel Downtown, an Ascend Collection Hotel offers free self-serve breakfast every day from 6:00 AM to 11:00 AM.

Is there a casino at The Capitol Hotel Downtown, an Ascend Collection Hotel?

No, there is no casino at this hotel.

What time is check-in at The Capitol Hotel Downtown, an Ascend Collection Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at The Capitol Hotel Downtown, an Ascend Collection Hotel?

Free parking is not available at this hotel. Valet parking is available for USD 30.93 per day.

Does The Capitol Hotel Downtown, an Ascend Collection Hotel have a pool?

The Capitol Hotel Downtown, an Ascend Collection Hotel does not have a pool.

Does The Capitol Hotel Downtown, an Ascend Collection Hotel have a restaurant?

The Capitol Hotel Downtown, an Ascend Collection Hotel is home to Craft Bar and Bistro, which features light fare.

Does The Capitol Hotel Downtown, an Ascend Collection Hotel have a spa?

There are no spa services available at this hotel.

How close is The Capitol Hotel Downtown, an Ascend Collection Hotel to downtown Nashville?

The Capitol Hotel Downtown, an Ascend Collection Hotel is 0.1 mi away from Nashville.

The Capitol Hotel Downtown, an Ascend Collection Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 383 out of 1174 reviews
Rating 8 - Good. 347 out of 1174 reviews
Rating 6 - Okay. 243 out of 1174 reviews
Rating 4 - Poor. 107 out of 1174 reviews
Rating 2 - Terrible. 94 out of 1174 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Keela

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, nice room & great location
Stayed 1 night in Sep 2025

4/10 Poor

Mickey

Liked: Staff & service
Disliked: Property conditions & facilities
1st and formost, we get there and are informed that it is Valet Parking ONLY & a RIDICULOUS FEE OF $30 Per night!!! Secondly, The Bed was HORRIBLE!!!! I have slept on softer concrete!!! Lastly, It looks NOTHING like any of the pictures to represent it. It was a Motel (Room entrances was on the exterior) and NOT a Hotel The only good thing about it was the staff. They were super nice and treated us with the utmost respect.
Stayed 2 nights in Sep 2025

8/10 Good

Roger

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
It feels like an upscale red roof inn.
Stayed 2 nights in Sep 2025

10/10 Excellent

Loretta

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in and out was easy. Staff was friendly.
Stayed 1 night in Sep 2025

6/10 Okay

Patricia

Liked: Staff & service
Stayed 2 nights in Sep 2025

6/10 Okay

melissa

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
I was really surprised at this property. It’s listed as a hotel but really it’s a motel that’s been renovated. You enter the rooms from outside the building, which wasn’t what we were expecting since that featured photos don’t clearly make that known. Also, the customer service was motel-level as well. Not that the people were rude per se, but our first couple of experiences were off-putting, unprofessional, and even, a little abrasive. Yes, you save some money comparatively to the surrounding hotels, and it is in a very walkable location, but I wouldn’t stay there again. I’d pay the extra $100 to stay somewhere else. Although the room was seemingly clean, when they came to freshen up the room the second night, no one made the beds, nor did they provide enough washcloths, and towels in the restocking. It may not seem like a big deal but when you were paying $270 a night, things like that matter.
Stayed 2 nights in Sep 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Angela

Traveled with family
Disliked: Amenities
Their location is pretty decent to Broadway. If you are looking to save money on sleeping arrangements, this is it! We felt safe there and the valet staff was great. The bathroom door was a bit inconvenient and out of the ordinary. That was the biggest drawback for me. It was like a barn style door that slid closed, however it never was sealed off so anyone in the room could hear you using the bathroom. So if you plan on sharing a room keep that in mind.
Stayed 4 nights in Aug 2025

10/10 Excellent

Judi

Liked: Room comfort

Good location

This property is a bit tired. Good location for hitting the honkytonks on Broadway and near the Ryman. Be aware that its a bit of an uphill slog to walk back to the hotel from Broadway
Stayed 4 nights in Sep 2025

10/10 Excellent

Moneil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful Hotel

I thought I had booked this room and didn't. So I booked while on the property and it was truly a great stay and I will plan on staying here everytime I visit Nashville.
Stayed 4 nights in Aug 2025

8/10 Good

Claudia V

Stayed 3 nights in Aug 2025

10/10 Excellent

Debra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location. The staff was very friendly and helpful. Loved that the parking was on site and reasonable.
Stayed 2 nights in Aug 2025

8/10 Good

Noah

Liked: Cleanliness
The air conditioning was really good. Breakfast was okay could have been a lot better or at least more options.
Stayed 2 nights in Aug 2025

6/10 Okay

Angela

Traveled with family
Disliked: Property conditions & facilities
I read reviews before booking.. but thought people were exaggerating.. THEY WERE NOT. We will not stay here again. Pay the extra for a better hotel if your staying more than two nights.. we learned our lesson. Side note: Location is good, breakfast is good.
Stayed 3 nights in Aug 2025

4/10 Poor

Gabriela

Traveled with group, Traveled with partner
Liked: Amenities
Disliked: Cleanliness
Does not look as advertised in photos. It’s basically a motel with roaches all over the outdoor hallways. I wouldn’t stay here again. Close walk to Broadway tho so that was convenient
Stayed 3 nights in Aug 2025

8/10 Good

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
Property was close to my daughter on Church St
Stayed 3 nights in Aug 2025

4/10 Poor

Scotty

Stayed 2 nights in Aug 2025

8/10 Good

Lorraine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean!! Walking distance to Broadway and many, many dining choices! Breakfast was great!
Stayed 2 nights in Aug 2025

8/10 Good

Tracy

Traveled with family
Liked: Cleanliness, staff & service, amenities
Need a non pork meat for breakfast and white pepper gravy.
Stayed 2 nights in Aug 2025

6/10 Okay

Kayla

Traveled with family
Liked: Cleanliness, staff & service
The staff was very friendly. It was clean however didnt like the fact that you had to pay for valet parking and the elevators were outside.
Stayed 1 night in Aug 2025

10/10 Excellent

Kandice

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very courteous. Emma in the bar was great! She help us with directions and advised to places to eat.
Stayed 2 nights in Aug 2025

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

A gamble -great staff but bad experiences too

Mixed reviews.The staff is great & made up for bad experiences. The hotel is more of a motel, with guests taking an elevator in the garage to their rooms though there is one in the lobby, -maintenance only. Upstairs all doors open to an OUTDOOR hallway. If your room is above the garage, expect noise! Rooms are nice at 1st glance but shabby upon inspection, see photos. My room got humid & I think often -see the rust on the lamp. They did something when asked & that fixed the problem. The floors were dirty. Noticed my feet in the shower, so wore socks, you can see how dirty they got. Breakfast is excellent. The employees were the best of the experience. The PM woman tending bar & front desk was great, so was the woman at the front desk in the day, they made me feel very welcome. Leaving it got bad. The young woman was great, offered to stow my bag since my plane was later. I came back for it & asked if could change into jeans ready in my backpack for my flight & she said the restroom. I locked the door & as I was changing, a man diid not knock & used a key to get in, knocking over my suitcase & blocked his way. He yelled and told me to get out it was a public restroom. I explained. He yelled more. I asked who he was. The owner. I said I had a good experience until then & would give a review. He said he would respond back I was acting like a 6 yr old. He yelled at the clerk as I left not to not let guests change there for my show. May be the owner, but I was a paying guest.
Room gets humid. Everything felt damp and probably happens often since the lamp was rusted.
Looks nice at first glance but up close, shabby. This is the quality that went into it, not great. Lights and outlets didn’t work. Banged up here and there.
Floors were filthy. I noticed my feet in the shower and wore socks in the room all the time after. This how dirty they got. Large bug under the fridge but looked like a grasshopper or cricket. At night Outdoor halls had cockroaches though.
Stayed 3 nights in Aug 2025

8/10 Good

Rebecca

Stayed 1 night in Aug 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Aug 2025

6/10 Okay

Pam

Disliked: Staff & service
We didn’t realize that your room is more of a motel than hotel. It has an entrance from directly outside rather than inside the ‘hotel’. It was clean and offered a great breakfast.
Stayed 1 night in Aug 2025