4/10 Poor
Kelly Eileen
Traveled with partner
Sep 21, 2025
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The bedroom was dark. The tile was broken, the refrigerator was rusted, the balcony door did not open easily just enough we had to wiggle through sideways as it would close on you.The room did not match the photos. We got there early and were told they would call when our room was ready no call happened. No biggie but when I went to the front desk 4 hours later I was treated rudely and given a horrible room. In fact I was dismissed, maybe she was having a bad day, fair No big deal. If resort is in your name do better! There was a murphy bed in the living area that was neat but the smell was so bad We had to keep it closed and air the room out due to the smell. There is nothing close so definitely rent a car or drive! If you are at the pool or beach you need to walk up to the second floor just to use the bathroom. Which is both inconvenient and ridiculous. The elevators were constantly broken making getting anywhere time consuming. When i checked out they never asked how my stay was! Maybe they just know their facility is a disappointment. I maybe get to go on vacation every 6 years so this was not worth the price even though it seemed like a good deal!
Kelly Eileen
Stayed 7 nights in Sep 2025
