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4.3 out of 5

"Very slow time of year Great deal on hotel, great deals at surrounding restaurants This is if you like it nice and quiet and nobody else there " More

By a verified traveler on Fri 12 Jan 2018

Hotel Description

4-star beachfront resort with 3 outdoor pools

On the beach

You'll be within 6 miles (10 km) of Coastal Discovery Museum and 9 miles (15 km) of Harbour Town Golf Links. Also within 9 miles (15 km) are The Sandbox and Sea Pines Forest Preserve.

36-hole golf course

This smoke-free resort features a golf course, a full-service spa, and 4 restaurants. Families will appreciate the children's club, kid-friendly dining, and supervised childcare. Enjoy the 3 outdoor pools and perks like free self parking and a free area shuttle.

Free Internet, comfy beds

Featuring conveniences like refrigerators and coffee/tea makers, the 416 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs with satellite channels. Furnished balconies, pillowtop beds, and 24-hour room service are also available.

Island, Traditional Room, 1 King Bed, Partial View

Bed Count 1 King Bed Maximum Occupancy 4 Max
$124* Per night/room Nov 17 - Nov 18

Deluxe Room, 1 King Bed, Resort View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room, 2 Queen Beds, Resort View (SW-M)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed, Oceanfront (SW-M)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room, 2 Queen Beds, Oceanfront (SW-M)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 Bedroom, Ocean View

Bed Count 1 King Bed Maximum Occupancy 4 Max

The Westin Hilton Head Island Resort & Spa ratings based on 10 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Westin Hilton Head Island Resort & Spa

Everyone (7) Couples (1) Family (2)
4 out of 5
The pool was lovely but the pool chairs were very uncomfortable! They should have a cushion.

Posted by on Sep 30, 2019

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Comment from Hotel Management

Oct 1, 2019 by VC

Good morning. Thank you for staying with us and thank you for the feedback regarding the pool chairs. We will certainly pass it on to the right people. We do appreciate you choosing our resort. We hope you had a pleasant stay and look forward to your next visit with us!

5 out of 5

Posted by on Sep 24, 2019

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Comment from Hotel Management

Sep 24, 2019 by VC

Thank you for staying with us and we hope you had a pleasant stay. We look forward to welcoming you back to our beautiful island and resort.

3 out of 5
An African American lady, Pam, that works in housekeeping was just fabulous! Thank you for all you do Pam.

Posted by on Jul 12, 2019

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5 out of 5
Beautiful property. We will definitely stay here again.

Posted by on Jun 24, 2019

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Comment from Hotel Management

Jul 5, 2019 by VC

Thank you for staying with us. We hope you had a fantastic stay. Please visit us and our beautiful island again soon.

4 out of 5
Hotel was beautiful & location on the beach was excellent. The restaurants are overpriced and average. I recommend going to the grocery store to get provisions like water. The country club down the road has better food & prices and its open to the public.

Posted by , from Ohio on Apr 23, 2019

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5 out of 5
Wonderful, relaxing long weekend. Great location and beautiful grounds!

Posted by , from New Orleans on Oct 2, 2018

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5 out of 5

Great time of year

Very slow time of year Great deal on hotel, great deals at surrounding restaurants This is if you like it nice and quiet and nobody else there

Posted by , from savannah on Jan 12, 2018

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3 out of 5

Ok for the location

The hotel was fine for the most part. The resort looked dated and in need of outside repairs. The room was pretty nice except the patio furniture was very uncomfortable. We booked through Travelocity and wanted to extend our stay by one day but the attendant said we had to go back online or pay double the price. I found that to be inconvenient. The breakfast buffet was $24 a person and was mediocre at best.

Posted by on Jun 29, 2017

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4 out of 5

We had a great time.

Pros: The staff was friendly and courteous. The valet-men were excellent. The food was good although the ocean front restaurant was closed.
Cons: Improve the basic cable TV service. Very disappointing.
The hotel and facilities were beautiful and well maintained. Our only major complaint was the cable TV service. For a 4 diamond resort, one would expect there to be a better selection of basic cable channels. While we did not watch much TV, it is something we typically do before bed. We were forced one evening to rent a movie for $18.99 which is outrageous! I am not sure we would return for this reason.

Posted by on May 22, 2017

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5 out of 5

Beautiful Hotel on the beach

Pros: The location and that it was right on the beach.
Cons: Nothing, it was very nice.
Location: Hilton Head is a beautiful area. For dinner I highly suggest The Lucky Rooster!!! One of the best places I have ever eaten!!
Beautiful hotel even though they are under construction at this time. Staff was very friendly and accommodating the rooms were very clean, and the beds were super comfy. I had a wonderful stay...Will stay here again.

Posted by , from Roseburg, Oregon on Apr 12, 2017

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About the The Westin Hilton Head Island Resort & Spa

Location 2 Grasslawn Ave, Hilton Head Island, SC 29928-5583

Property Features

As a guest of The Westin Hilton Head Island Resort & Spa, you'll find a full-service spa, a golf course, and 3 outdoor swimming pools. There are 4 restaurants on site, along with a coffee shop/café. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 3 bars/lounges. Public spaces have free WiFi and wired Internet. There's an onsite 24-hour business center. Event space at this resort measures 30,500 square feet (3 square meters) and includes conference space. A spa tub, a 24-hour fitness center, and a sauna are also featured at the family-friendly The Westin Hilton Head Island Resort & Spa. Free self parking is available. This 4-star Hilton Head Island resort is smoke free.

  • 416 guestrooms or units
  • 5 levels
  • 4 dining venues
  • 2 bars by the pool
  • 3 bars or lounges
  • 30,500 sq ft of conference space
  • 3 sq m of conference space
  • Coffee shop
  • Kid's club (surcharge)
  • Supervised kid's activities (surcharge)
  • Childcare (surcharge)
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 3
  • Free WiFi
  • Outdoor tennis courts - 8
  • Free area shuttle
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , Valet parking (surcharge)

Transport

  • Airport: Hilton Head Island, SC (HHH) (4.7 km / 2.9 mi)
  • Property shuttles: Free area shuttle
  • Parking: Free self parking; valet parking available for a surcharge

Room Amenities

The Westin Hilton Head Island Resort & Spa offers 416 air-conditioned accommodations with video-game consoles and safes. Rooms open to furnished balconies. Pillowtop beds feature premium bedding. LCD televisions come with premium satellite channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers. This Hilton Head Island resort provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and in-room massages can be requested.

  • Private balcony (furnished)
  • Pillowtop beds
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Gaming console
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

The Carolina Room - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Carolina Room - Overlooking the ocean, this restaurant specializes in local cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

View 32 - Overlooking the ocean, this restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Splash - This poolside theme restaurant serves lunch only. Guests can enjoy drinks at the bar. Open daily.

Ingredients - This coffee shop serves breakfast, lunch, dinner, and light fare. Open daily.

24-hour room service is available.

Nearby Activities

Guests can play rounds at the 36-hole golf course and enjoy other recreation facilities including outdoor tennis courts. 3 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golf driving range on site
  • Golfing nearby
  • Bicycle rentals on site
  • Volleyball on site
  • Beach volleyball on site

Spa Services

Heavenly Spa by Westin has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily.

  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Sports massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 19

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • Pets: USD 150 per pet, per stay
  • Only dogs are allowed
  • Weight limit: 40 lbs

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards not accepted
  • UnionPay
  • No rollaway/extra beds available

Fees

Guests will be asked to pay the following charges at the property:

  • Tourism fee: USD 3 per accommodation, per night
  • Resort fee: USD 28.00 per accommodation, per night

The resort fee includes:

  • Pool access
  • Spa access
  • Beach access
  • Beach towels
  • Health club access
  • Fitness center access
  • Shuttle service
  • Business center/computer access
  • Internet access
  • Phone calls
  • In-room safe
  • In-room coffee
  • Self parking
  • Parking

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 17 per night
  • Pet fee: USD 150 per pet, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Head Island Westin
  • Hilton Head Island Westin Resort
  • Westin Hilton Head Island
  • Westin Hilton Head Island Resort
  • Westin Resort Hilton Head Island
  • The Westin Hilton Head Island Hotel Hilton Head
  • The Westin Hilton Head Island Resort And Spa
  • The Westin Hilton Head Island Resort Spa
  • The Westin Hilton Head Spa
  • The Westin Hilton Head Island Resort And Spa
  • The Westin Hilton Head Island Hotel Hilton Head
  • The Westin Hilton Head Island Resort & Spa Resort
  • The Westin Hilton Head Island Resort & Spa Hilton Head Island

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.