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 Charleston •1 Room
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Holiday Inn Express Charleston Dwtn - Medical Area, an IHG Hotel

2.5-star property
250 Spring Street, Charleston, SC 1-855-201-7819

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3.5 out of 5
See all 32 Travelocity Reviews

"I thought the hotel looked much nicer online. The room was not very clean. The room: you could tell the shower needed to be washed out, there was hair ... " More

By a verified traveler on Thu 02 Jul 2020

Points Of Interest

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Hotel Description

Hotel near College of Charleston in Charleston

Oceanside stay

Your stay at this Downtown Charleston hotel places you within 2 miles (3 km) of College of Charleston and Medical University of South Carolina. The Citadel and Charleston Music Hall are also within 2 miles (3 km).

Free breakfast

This hotel features an outdoor pool and a fitness center. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the free buffet breakfast each morning.

Free WiFi, balconies

Featuring conveniences like refrigerators and microwaves, the 153 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Other amenities include balconies, premium bedding, and coffee/tea makers. Housekeeping is available on request.

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$117* Per night/room May 24 - May 25

Room, 2 Queen Beds, Non Smoking (Pet Friendly)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Double Beds, Accessible, Non Smoking (HEARING)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 2 Double Beds, Accessible, Non Smoking (Mobility, Roll-In Shower)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Non Smoking (HEARING)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Double Beds, Accessible, Non Smoking (Mobility)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Holiday Inn Express Charleston Dwtn - Medical Area, an IHG Hotel ratings based on 32 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Holiday Inn Express Charleston Dwtn - Medical Area, an IHG Hotel

Everyone (16) Couples (7) Family (11)
1 out of 5

Posted by on Mar 19, 2021

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Comment from Hotel Management

Apr 4, 2021 by Guest Services

Thank you for your review. We hope to host you again soon; we apologize your stay wasn't an exceptional one!

4 out of 5

Posted by on Jan 13, 2021

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Comment from Hotel Management

Jan 26, 2021 by Guest Services -Emily Lewis

Thank you so much for your review! We are so happy to hear that you enjoyed your stay with us! Our team will be so happy to hear your feedback! We hope to host you again soon!

3 out of 5
I thought the hotel looked much nicer online. The room was not very clean. The room: you could tell the shower needed to be washed out, there was hair on the wall in the bathroom, the toilet seat needed to be cleaned, the carpet in the room didn’t look like it was vacuumed very well. I’m not picky but I feel like especially during COVID it should have been cleaned better than that. The lobby was dirty; every table by the breakfast area was dirty (& they aren’t serving breakfast during this time so I’m not sure why the tables were so gross). Overall, I had higher expectations for this hotel & was let down.

Posted by on Jul 2, 2020

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1 out of 5
The hotel was outdated and not to clean.I asked for pool towels And I was told they had none. I asked for extra towels and wash rags, As there were four people in my party and we had three towels and one wash rag. That they will not give us extra towels or wash rags that we had to exchange the ones we had I end up going to the store and buying wash rags. Because I could not get any from the hotel Because I could not get any from the hotel. I then want down to my vehicle on Monday morning and found that my vehicle had been booted! I was not told at check in That the parking spots behind the hotel was not there parking. I had to pay $50.00 to get the boot removed. I am a holiday inn priority member and I WOULD NOT recommend that hotel to anyone. The service and rooms would be better at a $34.00 a night motel not the &150.00 a night I paid plus the cost to remove the boot.

Posted by , from Morris IL on Jul 1, 2020

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5 out of 5
Publix within walking distance! Staff was very accommodating!

Posted by on Mar 3, 2020

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Comment from Hotel Management

Mar 12, 2020 by Shelly Brown, Guest Relations

Thanks for your great rating! We are delighted to hear that you enjoyed your stay and that our staff made such a positive impact on your stay. We look forward to your next visit!

3 out of 5

Posted by on Feb 17, 2020

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Comment from Hotel Management

Feb 21, 2020 by Shelly Brown, Guest Relations

Thank you for taking the time to rate your stay. We truly appreciate your patronage and look forward to hosting you again!

5 out of 5
The staff was great. There were loud people right on top of our room but we manage to get some rest.

Posted by on Feb 13, 2020

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Comment from Hotel Management

Feb 21, 2020 by Shelly Brown, Guest Relations

Thank you so much for your perfect rating! We are so pleased that you found the staff helpful, however we would like to apologize for the noise inconvenience. We look forward to hosting you again!

3 out of 5

Posted by on Feb 6, 2020

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Comment from Hotel Management

Feb 7, 2020 by Shelly Brown, Guest Relations

Thank you for taking the time to rate your visit. We look forward to welcoming you back soon!

2 out of 5

Posted by on Jan 28, 2020

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Comment from Hotel Management

Jan 31, 2020 by Shelly Brown, Guest Relations

Thanks for taking the time to rate your stay. We'd like to know how to improve our rating on your next stay. Please message to provide more details on your stay. We look forward to hearing from you!

5 out of 5
We have never had staff that went over and beyond like the staff here. Friendly, kind, and alert to possible needs. It was like we were the only guests they ever had!! Our thanks go to Ebony, Jazzy, Alicia and Mr Donald!! We didn’t want to leave...excellent, excellent staff.

Posted by on Jan 27, 2020

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Comment from Hotel Management

Jan 31, 2020 by Shelly Brown, Guest Relations

Thank you so much for taking the time to comment on your stay- it was our pleasure hosting you! Our team will be so delighted to learn that they had such a positive impact on your stay and that you took the time to mention them by name. We look forward to your next visit!

About the Holiday Inn Express Charleston Dwtn - Medical Area, an IHG Hotel

Location 250 Spring Street, Charleston, SC 29403-5123

Property Features

Holiday Inn Express Charleston Dwtn - Medical Area, an IHG Hotel offers its guests an outdoor pool and a fitness center. Public spaces have free WiFi. Business amenities include a business center and a meeting room. Free breakfast is served daily. Multilingual staff, gift shops/newsstands, and concierge services are also featured at the business-friendly Holiday Inn Express Charleston Dwtn - Medical Area, an IHG Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis. This Charleston hotel is smoke free.

  • 1 building
  • 153 guestrooms or units
  • 8 levels
  • 680 sq ft of conference space
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • 1 conference room
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Limited onsite parking

Transport

  • Airport: Charleston Intl. Airport (CHS) (20 km / 12.5 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Holiday Inn Express Charleston Dwtn - Medical Area, an IHG Hotel offers 153 accommodations with safes and complimentary newspapers. Rooms open to balconies. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Private balcony
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

Guests are served free buffet breakfast daily.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golf lessons available nearby
  • Kayaking nearby
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 3 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 50.00 per pet, per day
  • Only dogs and cats are allowed
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Parking height restrictions apply

Fees

Guests will be asked to pay the following charges at the property:

  • Tourism fee: USD 2.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: USD 10.00 per day (in/out privileges)
  • Nearby parking fee: USD 10.00 per day (200 ft away)
  • Pet fee: USD 50.00 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Charleston Holiday Inn Express Ashley River
  • Holiday Inn Express Charleston Ashley River
  • Holiday Inn Express Charleston Dwtn Medical Area Hotel
  • Holiday Inn Express Dwtn Ashley River
  • Holiday Inn Express Dwtn Ashley River Hotel
  • Holiday Inn Express Dwtn Ashley River Hotel Charleston
  • Holiday Inn Express Charleston Dwtn Ashley River Hotel
  • Holiday Inn Express Dwtn Medical Area Hotel
  • Holiday Inn Express Dwtn Medical Area
  • Holiday Inn Express Charleston Dwtn Medical Area Hotel
  • Holiday Inn Express Dwtn Medical Area Hotel
  • Holiday Inn Express Charleston Dwtn Medical Area
  • Holiday Inn Express Dwtn Medical Area
  • Hotel Holiday Inn Express Charleston Dwtn - Medical Area
  • Holiday Inn Express Charleston Dwtn - Medical Area Charleston
  • Holiday Inn Express Charleston Dwtn Ashley River
  • Express Dwtn Medical Area
  • Holiday Inn Express Charleston Dwtn Medical Area

You should know

  • Pool access available from 9:00 AM to 10:00 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.