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"Nothing really special about this hotel, my room was alright, the bathroom is weird, the sink and mirror and table were all outside of the bathroom so
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Your stay at this Downtown Charleston hotel places you within 2 miles (3 km) of College of Charleston and Charleston City Market. Medical University of South Carolina and The Citadel are also within 2 miles (3 km).
Business services
This hotel features an outdoor pool, a 24-hour fitness center, and a restaurant. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the spa tub and conveniences like a 24-hour front desk and laundry facilities.
Free WiFi, refrigerators
Featuring conveniences like refrigerators and microwaves, the 179 guestrooms also offer free WiFi and flat-screen TVs with satellite channels. Other amenities include premium bedding, coffee/tea makers, and free bottled water.
Courtyard Charleston Waterfront by Marriott ratings based on 26 Verified Reviews
Review Summary
3.8
out of 5
4.0 out of 5.0
Room cleanliness4.0 out of 5.0
Service & staff4.0 out of 5.0
Room comfort4.0 out of 5.0
Hotel condition3.5 out of 5.0
Guest reviews for Courtyard Charleston Waterfront by Marriott
Everyone (10)Couples (1)Family (1)
3 out of 5
Nothing really special about this hotel, my room was alright, the bathroom is weird, the sink and mirror and table were all outside of the bathroom so it was just blank and empty besides the toilet and shower, there was mold all over the bathroom ceiling as well, which didn't really look great to me, our view was okay, we got to watch people swim in the pool and sit in the sitting area outside, I don't personally like to be so close to people that I can't look out my window without being watched but I'm sure the rooms with balconies had better views. I think the price was fair, this was honestly the first hotel I've been to where I didn't get some kind of information book or paper or anything when I checked in so I didn't know anything about wifi or I think there was a restaurant inside the hotel or if there were hours for the swimming pool.
Posted by a verified traveler on Aug 17, 2020
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Comment from Hotel Management
Aug 18, 2020
by General Manager
Dear Guest, thank you for taking the time to comment on your stay. It is nice to know you were pleased with the majority of your visit and found our hotel at a fair price. However, we are sorry for the disappointment with the condition of your bathroom. We have listened to our guests’ valuable feedback regarding this concern, and we are pleased to say we will be updating our bathrooms in the near future to better serve you. We also appreciate your comments regarding your check-in experience, and we assure you we will improve moving forward. Thank you once more, and we hope you will return soon to experience these improvements.
Robert Heilman,
General Manager
5 out of 5
Everyone was so nice so helped with everything we needed
Posted by a verified traveler on Jan 6, 2020
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Comment from Hotel Management
Jan 7, 2020
by General Manager
Dear Guest, thank you for your comments. We are pleased that you enjoyed your stay at Courtyard Charleston Waterfront. Our team works hard to provide extraordinary service and will appreciate your review. Thank you for giving us the opportunity to serve you, and we look forward to welcoming you back soon.
Mark Thomas,
General Manager
5 out of 5
We absolutely loved the Courtyard Marriott. The pool and outdoor deck was beautiful and spacious. We would do it all over again!
Posted by a verified traveler on Jun 5, 2018
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Comment from Hotel Management
Jun 6, 2018
by General Manager
Dear Guest, thank you for your fantastic feedback about the Courtyard Charleston Waterfront. We are delighted to know you had a wonderful time at our pool area and enjoyed your stay with us. We look forward to seeing you on your next trip to Charleston.
Mark Thomas,
General Manager
5 out of 5
Nice Hotel Close to downtown
Great hotel except the cleaning staff would yell back-and-forth down the hallway every time they went bye. Not just one day but every day of our stay. I just thought it was unprofessional
Posted by D on Jul 28, 2017
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Comment from Hotel Management
Jul 30, 2017
by General Manager
Dear Guest, thank you for taking the time to share your review of Courtyard Charleston Waterfront. It’s nice to know you enjoyed your overall time with us and that our location was convenient for your needs. We have also followed up with our housekeeping team to make sure we don't disappoint you in the future. We regret the inconvenience this caused and hope the positive aspects of your visit will bring you back to our hotel in the future.
Mark Thomas,
General Manager
2 out of 5
Disappointed
I thought this was going to be a beautiful hotel over looking the harbor .... well to start we got the wrong room which overlooked the highway..... second they were doing construction so there were obstacles around the hotel.... than there was no continental breakfast or even coffee... the maid forgot us two days leaving us without towels or toilet paper.... one good thing is the staff were amazing ....
Posted by lisa, from ny on Jul 15, 2017
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Comment from Hotel Management
Jul 18, 2017
by General Manager
Lisa,
Thank you for taking the time to evaluate our hotel. We apologize for the frustrations you experienced with the view and added construction from the highway as I'm sure this was not what you expected with waterfront property. We will also share the feedback of no breakfast and coffee. Though we are pleased with the feedback about our amazing staff, we want to make sure we are thorough with our bathroom preparation and necessities with our housekeeping department. You are a valued customer, and everything we do is aimed at providing you with an excellent experience. Thank you again for being our guest, and we hope you'll choose us on your next visit to the area.
Mark Thomas
General Manager
3 out of 5
Beautiful location, but...
Room was not very clean - towel had blood stain on it. Hair in the floor of the bathroom.
Everything was expensive - $2 for a small bag of chips, no free breakfast and room rate was quite expensive.
Tons of places to stay in Charleston at that rate.
Posted by a verified traveler on Jun 2, 2017
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Comment from Hotel Management
Jun 4, 2017
by GM
Dear Valued Guest,
Thank you for taking the time to share a review of your stay with us. Please accept our apologies for the housekeeping issues you experienced. This is not a normal occurrence for us, so please do know we are taking the appropriate steps to ensure this does not happen again. We want to thank you for the rest of your feedback, as it gives us insight into guest satisfaction. We hope you will visit with us again so we can provide you with an excellent stay.
Mark Thomas
General Manager
3 out of 5
Nice hotel but there were issues
This is a work in progress hotel. There is construction going on so there is confusion as to where to go to check in. Speaking of checking in, we were delayed by almost an hour because of "cleaning issues". However we were able to sit out on the veranda and enjoy the 76 degree temperatures. The room was clean and updated. Overall a nice property to stay on. Hopefully they will get through the construction quickly and straighten out their cleaning issues.
Posted by Tennille, from north carolina on Mar 12, 2017
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Comment from Hotel Management
Mar 14, 2017
by General Manager
Dear Tennille,
Thank you for taking the time to share a review of your stay with us. We were pleased to hear you enjoyed your overall stay but apologize for any inconveniences that you experienced. We truly appreciate your feedback and will share it with our team to make any necessary adjustments. We hope to have another opportunity to welcome you back soon.
Mark Thomas
General Manager
3 out of 5
Small room
Overall very good but balcony is very cramped. That is all.
Posted by rick on Nov 30, 2016
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Comment from Hotel Management
Dec 2, 2016
by General Manager
Dear Rick, thank you for being our guest and for taking the time to share your feedback. I was pleased to hear you enjoyed your overall stay but apologize for any inconveniences that our small balcony caused. I truly appreciate your comments and hope our friendly staff and wonderful amenities made up for this one flaw. We hope to have another opportunity to welcome you back soon.
Mark Thomas
General Manager
5 out of 5
A true southern welcome
Pros:Layout; large patio and lounge areas for relaxing; comfortable rooms.
Location:Easy to get downtown by car, or via the hotel shuttle. The airport is about 20 min north-there are express buses and fixed-price taxis to downtown.
This hotel has a very peaceful feel as it overlooks a marina and the Ashley River. The staff are all very friendly and attentive. Though it is located away from the main downtown area they provide regular shuttle service.
Posted by Charles, from Maryland on Jan 18, 2016
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Comment from Hotel Management
Jan 21, 2016
by General Manager
Thank you for choosing the Courtyard Charleston Waterfront for your accommodation needs. We are delighted that you loved our convenient location and that our shuttle service proved to be useful to you. We are also glad to read that you liked our property along with the view it provides and that you were impressed with our friendly staff. It was our pleasure hosting you, and we hope to welcome you back soon.
Mark Thomas
General Manager
5 out of 5
Location
Pros:The hotel was recently updated and in nice condition. I am a picky person and it met all expectations.
Cons:It was wonderful. No complaints.
Location:Location stated was misleading. But once you get to historic Charleston there are museums, carriage rides, galleries, shopping, LOTS of great food.
While the hotel says that it is in "Historic Charleston" it is not. It is however vary close and the fact that the hotel has a shuttle makes up for the misleading location description. They do charge $6 per day for the shuttle but it is well worth it. I think it should be free as the location is not right on but for the price I do not think you could do better.
Posted by a verified traveler on Jan 2, 2016
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Comment from Hotel Management
Jan 5, 2016
by General Manager
We appreciate you choosing the Courtyard Charleston Waterfront for your stay and for rating us so high. We are so happy you liked our property and that our location just minutes away from downtown Charleston matched your needs perfectly. We are also glad you liked our shuttle service which was well worth for the price. However, we are sorry for any inconvenience caused. We hope to welcome you back soon.
Mark Thomas
General Manager
About the Courtyard Charleston Waterfront by Marriott
Courtyard Charleston Waterfront by Marriott offers its guests an outdoor pool, a spa tub, and a 24-hour fitness center. Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. There's an onsite business center. WiFi is free in public spaces. A terrace, tour/ticket assistance, and gift shops/newsstands are also featured at the business-friendly Courtyard Charleston Waterfront by Marriott. Parking is available for a fee. This 3-star Charleston hotel is smoke free.
179 guestrooms or units
4 levels
Dining venue
Coffee shop
Deli
Business facilities
Breakfast available (surcharge)
Dry cleaning
Self-service laundry
Front desk (24 hours)
Storage area for luggage
Front-desk safe
Tour and ticket information
Concierge
Terrace
Gift shop
Newspapers in lobby (free)
ATM
Elevator
No smoking on site
Family Friendly Amenities
Outdoor pool
Free WiFi
Snack bar/deli
Laundry facilities
Refrigerator
Microwave
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Parking
Self parking (surcharge)
Transport
Airport: Charleston Intl. Airport (CHS) (18.8 km / 11.7 mi)
Property shuttles: Area shuttle
Parking: Self parking available for a surcharge
Room Amenities
Courtyard Charleston Waterfront by Marriott offers 179 accommodations with safes and complimentary bottled water. Beds feature premium bedding. Flat-screen televisions come with satellite channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.
Flat-screen television
Satellite channels
Movies for purchase
Refrigerator
Microwave
Coffee maker
Luxury bedding
Rollaway beds (free)
Housekeeping (daily)
Hair dryer
Safe
Toiletries (free)
Telephone
Iron and ironing board
Desk
Climate control (air conditioning)
Connecting rooms available
Food & Drink
Guests can enjoy buffet breakfast for a fee.
Courtyard Charleston Waterfront by Marriott has a restaurant serving breakfast only.
Nearby Activities
An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.
Accessibility
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Wheelchair-accessible on-site restaurant
Visual alarms in hallways
Wheelchair accessible path of travel
Accessible bathroom
Roll-in shower
Wheelchair accessible parking
In-room accessibility
Assistive listening devices available
Wheelchair-accessible van parking
Braille or raised signage
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible meeting spaces/business center
Hotel Policies
Check-in
Check-in time starts at 4 PM
Check-in time ends at midnight
Minimum check-in age is: 21
Special check-in instructions:
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
Check-out
Check-out by 11 AM
Payment types
Children and extra beds
Children are welcome.
Free rollaway/extra beds!
Pet Policy
No pets allowed, but service animals are welcome
Policies
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Guests are provided with hand sanitizer and masks are required in public areas.The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines.
Property is cleaned with disinfectant
Service animals are allowed
Service animals are exempt from fees/restrictions
Guests are provided with free hand sanitizer
UnionPay
Staffed front desk
Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
Masks are compulsory at the property
Property confirms they are implementing enhanced cleaning measures
Debit cards
Property confirms they are implementing guest safety measures
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Breakfast fee: between USD 8.95 and USD 15.95 per person (approximately)
Self parking fee: USD 8.00 per day (in/out privileges)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Charleston Waterfront Courtyard
Charleston Waterfront Marriott
Courtyard Charleston Marriott
Courtyard Charleston Waterfront
Courtyard Charleston Waterfront Marriott
Courtyard Waterfront
Courtyard Waterfront Charleston
Courtyard Waterfront Marriott
Courtyard Waterfront Marriott Hotel
Courtyard Waterfront Marriott Hotel Charleston
Courtyard By Marriott Charleston Waterfront Hotel Charleston
Courtyard Charleston Waterfront Marriott Hotel
Charleston Courtyard
Courtyard Charleston Waterfront by Marriott Hotel
Courtyard Charleston Waterfront by Marriott Charleston
Courtyard Charleston Waterfront by Marriott Hotel Charleston
You should know
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions
Yes, there is a restaurant on site.
Free parking is not available at this hotel. Self parking is available for USD 8.00 per day.
Courtyard Charleston Waterfront by Marriott is 11.7 mi (17-min drive) away from the Charleston, SC (CHS-Charleston Intl.) airport, the closest popular airport to the property.
Courtyard Charleston Waterfront by Marriott features an outdoor pool.
This hotel is 6.8 mi (12-min drive) from Sunrise Park Beach and 11.8 mi (19-min drive) from Folly Beach County Park. Don't forget your sunscreen!
There are no spa services available at this hotel.
Free breakfast isn't provided at Courtyard Charleston Waterfront by Marriott, but buffet breakfast is offered for a fee of between USD 8.95 and USD 15.95 per person.
Check-in is from 4 PM - midnight.
Airport shuttle services are not available at Courtyard Charleston Waterfront by Marriott.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
