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4.3 out of 5

"Do not ring the doorbell at 8 am to remind the PAYING customer that it is check out day. I can assure you we know. I am sure you want people out as ... " More

By a verified traveler on Wed 28 Jul 2021

Hotel Description

3-star hotel near Medical University of South Carolina

City center stay

Your stay at this West Ashley hotel places you within 6 miles (10 km) of Medical University of South Carolina and College of Charleston. Charleston City Market and South Carolina Aquarium are also within 6 miles (10 km).

Marina, dining

A marina and an outdoor pool are featured at this smoke-free hotel. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the fitness center and free perks like full breakfast and free self parking.

Free Internet, kitchens

The 119 guestrooms feature well-equipped kitchens with refrigerators, stovetops, microwaves, and dishwashers. LCD TVs come with cable channels, and other amenities include free WiFi and sofa beds.

Studio, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max
$156* Per night/room Aug 8 - Aug 9

Suite, 1 Bedroom, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Suite, 2 Bedrooms, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Studio, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Residence Inn by Marriott Charleston Downtown/Riverview ratings based on 18 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Residence Inn by Marriott Charleston Downtown/Riverview

Everyone (3) Couples (1) Family (1)
3 out of 5
Do not ring the doorbell at 8 am to remind the PAYING customer that it is check out day. I can assure you we know. I am sure you want people out as soon as possible, but you have a posted check out time. Also, you need communication with Travelocity if you are adding a per person fee on top of what has been charged.

Posted by on Jul 28, 2021

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Comment from Hotel Management

Jul 29, 2021 by General Manager

Dear Guest, thank you for taking the time to post a review. Our highest priority is outstanding service for everyone, and we are sorry to disturb your peace. Your feedback will be shared with our team to better serve guests in the future, and we hope this will include you. We would be honored to have you visit with us again. Darryl Kosiorek, General Manager

4 out of 5

Posted by on Oct 25, 2020

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Comment from Hotel Management

Oct 26, 2020 by General Manager

Dear Guest, we are pleased your stay was enjoyable, and we want to thank you for your nice rating. All of us at Residence Inn Charleston Downtown-Riverview look forward to your next visit. Darryl Kosiorek, General Manager

4 out of 5
odd lobby emtrance.not visibly central like ither hotels.

Posted by , from hartsville,sc on Oct 15, 2020

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Comment from Hotel Management

Oct 16, 2020 by General Manager

Dear Cindy, we are glad you had a pleasant time at Residence Inn Charleston Downtown/Riverview, and we thank you for your nice rating. However, we regret not meeting your expectations with the lobby entrance. We are grateful for your feedback, as we appreciate knowing what our guests enjoy and the things they would change. We hope to see you again in the future. Darryl Kosiorek, General Manager

2 out of 5
Sink drain was stopped up. Called and asked for fox, but never was fixed. Rooms need safes.

Posted by on Oct 20, 2019

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Comment from Hotel Management

Oct 21, 2019 by Assistant General Manager

Dear Guest, thank you for taking the time to post a review. We are sorry for the difficulty you had due to the sink not draining properly and that we were not prompt to your requests. Your comments will be shared with our team to prevent such mistakes in the future. We appreciate your valuable feedback and hope you will give us an opportunity to better serve you in the future. Sid Stewart, Assistant General Manager

5 out of 5

Family trip to Charleston

The absolute friendliest staff I have ever encountered at a hotel. Everyone was so nice and spoke when passing, helpful with questions, and overall seemed to be really happy to be working there. The room was great and had everything we needed. We couldn’t believe the extras they offered. They brought popsicles to the kids at the pool, had a complimentary dinner with burgers and sides, complimentary beer and wine during dinner hour, quality complimentary breakfast. Saved a ton of money on dining!! Location was so convenient to Folly beach (10 min), Isle of Palms (25 min), old downtown (6 min) and city market area (10 min). Would stay again in a heartbeat

Posted by , from bristol, va on Jun 21, 2018

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Comment from Hotel Management

Jun 22, 2018 by General Manager

Dear Brooke, Thank you for choosing Residence Inn Charleston Downtown/Riverview for the family trip. We are glad to know you loved our convenient location close to many beautiful places and that you were impressed with the service provided by our courteous staff. It was a pleasure hosting you all, and we look forward to your next visit. Scott Donovan, General Manager

5 out of 5

NICE, CLEAN AND CLOSE TO DOWNTOWN CHARLESTON

Pros: NICE, CLEAN AND CLOSE TO DOWNTOWN CHARLESTON.
Cons: EVERYTHING WAS GREAT
Location: JUST MINUTES TO DOWNTOWN CHARLESTON FOR GREAT DINING AND RETAIL SHOPING. ALSO CLOSE TO SOUTH CAROLINA AQUARIUM AND WASTERFRONT.
NICE, CLEAN AND CLOSE TO DOWNTOWN CHARLESTON. OFFERS SHUTTLE IN THE EVENING TO DOWNTOWN SO YOU DON'T HAVE TO WORRY ABOUT PARKING.

Posted by , from charlotte, nc on Dec 24, 2015

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Comment from Hotel Management

Dec 29, 2015 by Ashley G.

Dear Dolphinfan, Thank you for taking the time to write such a wonderful review on you recent stay at our Residence Inn by Marriott Charleston Downtown/Riverview property. We are happy to hear that you had a great stay with us. We would love to welcome you back anytime you are in Charleston, SC. Until then, Safe travels. Yours in Hospitaltiy, Ashley G

5 out of 5

Great Deal

Rooms are suites with full kitchen, 2 TVs, sleeper sofa. Inn has free breakfast, pool & hot tub. Helpful and friendly staff. The one negative - sleeper sofa mattress was thin....not recommended for probably anyone over 40. Inn is convenient  to downtown and the beach. Very good rate. I would definitely stay there again. Also pet friendly, though not a draw for me.

Posted by , from Baltimore, MD on Sep 11, 2013

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4 out of 5

Little things

The overall stay was great. The issue was with the television. At times it will freeze up and that was Througthout the hotel.

Posted by on Apr 12, 2012

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5 out of 5

Charleston Charm

Our stay was everything we expected from a Marriott brand hotel, and more. The room was spacious, with 2 closets. We even used the sofa bed, which was surprisingly comfortable. The room was a one bedroom suite with two televisions, full kitchen and tub/shower area separate from the bathroom sink. The free breakfast is one of the better ones I've seen, with eggs, bacon, grits, waffles, yogurt, bagels, etc. One minor complaint - the free breakfasts appear to be used more frequently these days than in the past, probably due to the economy, so the room was often crowded and the food levels were frequently low. Even though the buffet is advertised until 10 or 11 am, they stop putting new food out a good half hour before the time is up. One morning we found very little left to eat in the last half hour. When the time is up, they are done and the food is quickly put away. The hotel was very clean, as well as the grounds. Front desk staff were polite and very helpful. Parking in the evening is limited. From Monday through Thursday they offer evening snacks from 6-7:30, which are quite substantial, well done and could easily substitute for a quick meal. We went downtown frequently in the evening - street parking meters are free after 6 pm. The hotel is less than 10 minutes from downtown - easy access once you figure out the street grids. The hotel does have decent maps and directions available for the asking. If you are looking for fast food, it is available within a few miles (turn left out of the hotel complex for downtown, right to find fast food). Lots of excellent dining downtown, but be prepared to walk several blocks to eat.

Posted by on Apr 14, 2009

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5 out of 5

Honeymoon

My husband and I stayed here for our honeymoon. This place was great. We did not want to leave. Customer service was excellent. We enjoyed most the buffet style breakfast every morning and the activities during the week night accompanied by FREE FOOD! When we stayed, there was a BBQ night and sub sandwiches, etc on other nights. They provide a schedule of events. Lots of great food to choose from that was included with your stay. We slept like babies. The bed was so comfortable, we had to pull the sheets off to see what did the trick so we could try to duplicate it at home. California Dreaming was just around the corner. We visited this restaurant 2-3 times because it was so good. Overall, this was a great hotel for us. We got our room at a very reasonable rate.

Posted by on Feb 1, 2008

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About the Residence Inn by Marriott Charleston Downtown/Riverview

Location 90 Ripley Pointe Drive, Charleston, SC 29407-7597

Property Features

Residence Inn by Marriott Charleston Downtown/Riverview offers its guests a marina, an outdoor pool, and a spa tub. Along with a restaurant, there's a snack bar/deli on site. Free breakfast is served, and guests can also enjoy a free manager's reception. WiFi and wired Internet are free in public spaces. A business center and a meeting room are available. Event space at this hotel measures 644 square feet (60 square meters). A fitness center, tour/ticket assistance, and barbecue grills are also featured at the business-friendly Residence Inn by Marriott Charleston Downtown/Riverview. Self parking is free. This 3-star Charleston hotel is smoke free.

  • 119 guestrooms or units
  • 4 levels
  • 644 sq ft of conference space
  • 60 sq m of conference space
  • Full breakfast (free)
  • Dining venue
  • Manager's reception (free)
  • Deli
  • Business facilities
  • 1 conference room
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front-desk safe
  • Tour and ticket information
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Kitchen
  • Snack bar/deli
  • Laundry facilities
  • Sofa bed
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Charleston Intl. Airport (CHS) (18.2 km / 11.3 mi)
  • Property shuttles: Area shuttle
  • Parking: Free self parking

Room Amenities

Residence Inn by Marriott Charleston Downtown/Riverview offers 119 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas and include sofa beds. Beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Charleston hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Bathrooms are partially open
  • In-room kitchen
  • Sitting area
  • Pull-out sofa bed
  • HD television
  • Cable channels
  • Premium channels
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Wardrobe or closet

Food & Drink

Guests are served free full breakfast. The hotel hosts a free manager's reception on select days.

Residence Inn by Marriott Charleston Downtown/Riverview has a restaurant on site.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Parasailing nearby
  • Surfing/boogie boarding nearby
  • Windsurfing nearby
  • Bicycle rentals nearby
  • Rafting nearby
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Sailing nearby
  • Scooter/moped rentals nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 1:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 250 per pet, per stay
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards and debit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Guests are provided with hand sanitizer. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 250 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Residence Inn Downtown/Riverview Charleston
  • Residence Inn Marriott Downtown/Riverview
  • Residence Inn Marriott Downtown/Riverview Hotel
  • Residence Inn Marriott Downtown/Riverview Hotel Charleston
  • Residence Inn Marriott Charleston Downtown/Riverview Aparthotel
  • Residence Inn Marriott Downtown/Riverview Aparthotel
  • Residence Inn Marriott Charleston Downtown/Riverview
  • Resince Inn riott Riverview
  • Residence Inn by Marriott Charleston Downtown/Riverview Hotel

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.