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Hampton Inn & Suites Charleston/West Ashley

2.5-star property
678 Citadel Haven Drive, Charleston, SC 1-855-201-7819
4.2 out of 5
Very good!
See all 24 travelocity Reviews

"Consistently clean, friendly staff " More

By a verified traveler on Thu 26 Aug 2021

Points Of Interest

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Hotel Description

Hotel near Citadel Mall in Charleston

Near the airport

A stay at this West Ashley hotel places you within 2 miles (3 km) of Citadel Mall and 6 miles (10 km) of Charleston City Marina. Medical University of South Carolina and The Citadel are also within 6 miles (10 km).

Free perks

This hotel features an outdoor pool and a gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like self-serve breakfast and free self parking.

Free Internet, comfy beds

Boasting comforts like pillowtop beds and pillow menus, the 121 guestrooms offer free WiFi and free wired Internet, as well as washers/dryers. Private yards, LCD TVs, and down comforters are also available.

One King Bed, Non-Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max
$101* Per night/room Dec 12 - Dec 13

King Suite Kitchen Nonsmoking

Bed Count 1 King Bed Maximum Occupancy 5 Max

Room, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Two queen room nonsmoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Two Queen Beds, Non-Smoking, Accessible

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Hampton Inn & Suites Charleston/West Ashley ratings based on 24 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hampton Inn & Suites Charleston/West Ashley

Everyone (8) Couples (1) Family (5)
5 out of 5
Consistently clean, friendly staff

Posted by on Aug 26, 2021

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4 out of 5

Posted by on May 13, 2021

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5 out of 5
Nice accommodations

Posted by on Apr 17, 2021

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4 out of 5

Posted by on Mar 19, 2021

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4 out of 5
The location was perfect ! the only prblem we endured was our frideg went out and no one came out to repair/ replace it so I food spoiled. we will book again when we return to South Carolina.

Posted by , from Georgia on Sep 28, 2020

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4 out of 5
You have to see it to appreciate it. Loading and front entry a little awkward, but the hotel and town makes up for it.

Posted by , from Allentown on Mar 7, 2020

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5 out of 5
Easy check in. Clean room. Phoned front desk ca 10:30 PM, Front desk didn’t answer

Posted by on Jun 23, 2019

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1 out of 5
Had to wait 20 minutes for are room after driving 6 hours and we arived at 5:30pm

Posted by on Feb 25, 2019

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3 out of 5

The staff was the BEST!!! Made our stay excellent!

The staff was the best! They made our stay excellent. The rooms were just okay. However as I stated before the front desk and other support staff made our trip GREAT!!!

Posted by on Feb 26, 2018

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3 out of 5

Great Employees.

Pros: Your front desk personnel were TERRIFIC. Very helpful. So were the people who maintained and stocked the breakfast area.
Cons: Your rooms and especially bathrooms need freshening. It would have been nice to have something other than the paper coffee cups to use.
Location: Was there on personal business so this really doesn't apply.
The public areas are lovely. The rooms are only so so. Badly need updating. When I arrived the AC in my room was set at 60 degrees! When I went to shower discovered only hand towels and washcloths. Went to phone housekeeping. Phone was dead. It wasn't plugged in. Plugged it in. Tried to call housekeeping, it was busy, tried the front desk with the same result. Got dressed went downstairs to ask for towels. Got them. From then on it went pretty well. From a security aspect, it was weak. Noticed back doors propped open with carpets more often than not.

Posted by , from Chicago on Jul 19, 2017

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About the Hampton Inn & Suites Charleston/West Ashley

Location 678 Citadel Haven Drive, Charleston, SC 29414

Property Features

Hampton Inn & Suites Charleston/West Ashley offers its guests an outdoor pool and a fitness center. WiFi is free in public spaces. A 24-hour business center and a meeting room are available. Free breakfast is served daily. Event space at this hotel measures 2600 square feet (242 square meters). A library, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Hampton Inn & Suites Charleston/West Ashley. Free self parking is available. This Charleston hotel is smoke free.

  • 1 building
  • 121 guestrooms or units
  • 4 levels
  • 2600 sq ft of conference space
  • 242 sq m of conference space
  • Built in 2000
  • Breakfast available (free)
  • Umbrellas for the pool
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Library
  • Convenience store
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Onsite shopping
  • Elevator
  • No smoking on site
  • 1 conference room

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Washer/dryer
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Area shuttle
  • Parking: Free self parking

Room Amenities

Hampton Inn & Suites Charleston/West Ashley offers 121 accommodations with washers/dryers and safes. Pillowtop beds feature down comforters. A pillow menu is available. LCD televisions are featured in guestrooms. Bathrooms include shower/tub combinations and complimentary toiletries. This Charleston hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

  • Washer and dryer
  • Pillowtop beds
  • Private outdoor space
  • LCD television
  • Premium channels
  • Down blanket
  • Pillow options
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Safe
  • Toiletries (free)
  • Telephone
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free self-serve breakfast daily from 6:00 AM to 10:00 AM.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Skydiving nearby
  • Scooter/moped rentals nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Only bookings from non-local guests are accepted; guests whose residence is within 30 mi (48 km) of the property will not be allowed to check in

Safety features at this property include a carbon monoxide detector and a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash. Only bookings from non-local guests are accepted. Guests whose residence is within 30 mi (48 km) of the property will not be allowed to check in. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 2.18 per accommodation, per night. This fee does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hampton Inn Charleston/West Ashley
  • Hampton Inn Hotel Charleston/West Ashley
  • Hampton Inn Charleston/West Ashley Hotel
  • Hampton Inn Charleston/West
  • Hampton Inn & Suites Charleston/West Ashley Hotel
  • Hampton Inn & Suites Charleston/West Ashley Charleston
  • Hampton Inn & Suites Charleston/West Ashley Hotel Charleston

You should know

  • Children 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.