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4.5 out of 5

"rooms were very spacious, centrally located to where we wanted /needed to go, price was higher than we wanted to pay. Desk staff not overly friendly " More

By a verified traveler on Wed 01 Sep 2021

Hotel Description

3-star aparthotel perfect for exploring Charleston

Heart of Charleston

Your stay at this West Ashley aparthotel places you within 6 miles (10 km) of Medical University of South Carolina and North Charleston Coliseum and Performing Arts Center. Also within 9 miles (15 km) are College of Charleston and Waterfront Park.

Free perks

This aparthotel features an outdoor pool and a 24-hour fitness center. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like on-the-go breakfast and free self parking.

Free Internet, sofa beds

Featuring conveniences like sofa beds and microwaves, the 150 apartments offer free WiFi and free wired Internet, as well as coffee/tea makers. Other amenities include dishwashers, free local calls, and hair dryers.

Studio Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max
$144* Per night/room Sep 20 - Sep 21

Studio Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio, 1 King Bed, Accessible (Hearing)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Home2 Suites by Hilton Charleston West Ashley ratings based on 12 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Home2 Suites by Hilton Charleston West Ashley

Everyone (4) Couples (2) Family (5)
4 out of 5
rooms were very spacious, centrally located to where we wanted /needed to go, price was higher than we wanted to pay. Desk staff not overly friendly

Posted by on Sep 1, 2021

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4 out of 5
This property is still fairly new. The only issue I had was the lack of paper products and 1 bed had soiled linen which was changed as soon as I reported it. There was a great variety of items available at the free breakfast each morning with servers due to COVID. I will now look for Home 2 Suites properties when I travel.

Posted by on Aug 16, 2021

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5 out of 5
The property was just as advertised and all the staff I came in contact with were very kind and helpful. I will look for a Home2 Suites anytime we need to stay out of town. Thank you for a very pleasant experience.

Posted by on Aug 16, 2021

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5 out of 5
Pool closed too early, but nice breakfast.

Posted by on Aug 8, 2021

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5 out of 5
Fantastic value! Very modern and clean with great details

Posted by on Mar 1, 2021

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5 out of 5

Posted by on Oct 29, 2020

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3 out of 5

Posted by on Feb 23, 2020

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Comment from Hotel Management

Feb 27, 2020 by Derek

Thank you for taking the time to leave this review, I hope that you felt at home and will stay with is again.

4 out of 5
The staff was very accommodating. Especially when there were a bunch of kids checked in for a soccer tournament that ended up getting rained out!!

Posted by on Aug 18, 2019

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Comment from Hotel Management

Aug 18, 2019 by Derek

Thank you for taking the time to leave a review about your experience during your stay. We greatly appreciate the feedback and are happy to hear that you enjoyed your time with us. If at any point in the future you are looking for accommodation in the Charleston area, we would be more than happy to have you again.

5 out of 5
suites- having a full fridge, microwave and option of a stovetop.I would prefer that the pull curtain cross most of the room rather than halfway across the room . enjoyed the stay and I would recommend this to others

Posted by on Jun 18, 2019

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Comment from Hotel Management

Jun 19, 2019 by Derek

Thank you for taking the time to leave a review about your experience during your stay. We greatly appreciate the feedback and are happy to hear that you enjoyed your time with us. If at any point in the future you are looking for accommodation in the Charleston area, we would be more than happy to have you again.

4 out of 5
The smell of the trash by the pool kept us from swimming as much as we would have liked to

Posted by on May 27, 2019

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Comment from Hotel Management

May 27, 2019 by Derek

Thank you for taking the time to leave a review about your experience during your stay. We greatly appreciate the feedback and are happy to hear that you enjoyed your time with us. If at any point in the future you are looking for accommodation in the Charleston area, we would be more than happy to have you again.

About the Home2 Suites by Hilton Charleston West Ashley

Location 1963 Savannah Highway, Charleston, SC 29407

Property Features

Home2 Suites by Hilton Charleston West Ashley offers its guests an outdoor pool and a 24-hour fitness center. Public spaces have free WiFi and wired Internet. You'll find a 24-hour business center on site. Free breakfast is served daily. Barbecue grills, gift shops/newsstands, and coffee/tea in a common area are also featured at the business-friendly Home2 Suites by Hilton Charleston West Ashley. Self parking is free. Smoking is allowed in designated areas at this 3-star Charleston aparthotel.

  • 150 guestrooms or units
  • 5 levels
  • Built in 2018
  • To-go breakfast (free)
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • BBQ grill(s)
  • Gift shop
  • Newspapers in lobby (free)
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Sofa bed
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Home2 Suites by Hilton Charleston West Ashley offers 150 accommodations with safes and coffee/tea makers. Accommodations are furnished with double sofa beds. Guests can surf the web using the complimentary wired and wireless Internet access. Bathrooms include complimentary toiletries and hair dryers. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

  • Pull-out sofa bed
  • Microwave
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free on-the-go breakfast daily from 6:00 AM to 10:00 AM.

Nearby Activities

Recreational amenities at the aparthotel include an outdoor pool and a 24-hour fitness center.

  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 125 per stay
  • Weight limit: 50 lbs
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, debit cards, and cash

This property uses eco-friendly cleaning products

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, debit cards, and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 125 per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Home2 Suites Hilton Charleston West Ashley Hotel
  • Home2 Suites Hilton Ashley Hotel
  • Home2 Suites Hilton Charleston West Ashley
  • Home2 Suites Hilton Ashley
  • Home2 Suites by Hilton Charleston West Ashley Aparthotel
  • Home2 Suites by Hilton Charleston West Ashley Charleston

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.