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"The staff was great Manager Angie was so friendly and helpful. The rooms were clean. Breakfast was great every morning we were there, no complaints ! ... " More

By a verified traveler on Thu 17 Mar 2022

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Hotel Description

Hotel perfectly located for exploring Charleston

Heart of Charleston

Your stay at this West Ashley hotel places you within 3 miles (5 km) of Citadel Mall and West Ashley Shoppes Shopping Center. West Ashley Greenway and Ashley Landing Shopping Center are also within 3 miles (5 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free continental breakfast, free WiFi, and free self parking. Business travelers can take advantage of the business center. Enjoy the seasonal outdoor pool and conveniences like a 24-hour front desk and concierge services.

Room, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$77* Per night/room Jan 1 - Jan 2

Room, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Sleep Inn Charleston - West Ashley ratings based on 21 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Sleep Inn Charleston - West Ashley

Everyone (10) Couples (5) Family (6)
5 out of 5
The staff was great Manager Angie was so friendly and helpful. The rooms were clean. Breakfast was great every morning we were there, no complaints !!!

Posted by on Mar 17, 2022

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Comment from Hotel Management

Mar 28, 2022 by Bill Richards

Hi Randy, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

4 out of 5
The staff was very helpful and friendly. The bed was very comfortable, and the shower was good. However, the hotel was somewhat loud (as many are).

Posted by , from Knightdale on Feb 21, 2022

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Comment from Hotel Management

Feb 22, 2022 by Bill Richards

Hi Kevin, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

1 out of 5

Posted by on Feb 3, 2022

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3 out of 5
We choose this place due to location and parking. Those things worked. No breakfast service was a bummer.

Posted by on Jul 18, 2021

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Comment from Hotel Management

Jul 21, 2021 by Bill

Thank you for your review. We appreciate the feedback. We are pleased to announce the our breakfast bar has re-opened, albeit, in a limited fashion.

3 out of 5
The ladies at the front desk were friendly and accommodating.

Posted by on Mar 30, 2021

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Comment from Hotel Management

Mar 30, 2021 by Genia B

Thank you and we hope to see you again!

4 out of 5

Posted by on Mar 28, 2021

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Comment from Hotel Management

Apr 8, 2021 by Genia B

Thank You!

2 out of 5
The toilet in our bathroom was filthy, even on TOP of the seat. It was disgusting!!! The rugs in our room were very sticky and dirty

Posted by on Feb 18, 2020

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Comment from Hotel Management

Feb 20, 2020 by Bill

Thank you for taking the time to share your comments. I am sorry you did not thoroughly enjoy your visit. I will share your comments with our housekeeping team so they can make efforts to improve.

4 out of 5
Friendly staff. Helpful desk personnel. Room was clean. Nice selection of items for breakfast.

Posted by on Jan 6, 2020

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Comment from Hotel Management

Jan 7, 2020 by Bill R

Thank you for the review, btbug. I hope we see you again.

5 out of 5
Found everything very satisfactory, except the Shower. Needs improvements to the shower head!

Posted by on Jan 2, 2020

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Comment from Hotel Management

Jan 3, 2020 by Bill

Thank you for your comments. We appreciate the feedback and will look into the shower head

5 out of 5

Posted by on Dec 30, 2019

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Comment from Hotel Management

Dec 30, 2019 by Bill Richards, General Manager

Thank you for your feedback and for staying with us!

About the Sleep Inn Charleston - West Ashley

Location 1524 Savannah Hwy, Charleston, SC 29407-7845

Property Features

Public spaces have free WiFi. You'll find a business center on site. Free breakfast is served. A seasonal outdoor pool, a terrace, and gift shops/newsstands are also featured at the business-friendly Sleep Inn Charleston - West Ashley. Free self parking is available. You'll have access to the outdoor pool at a partner property. This Charleston hotel is smoke free.

  • 74 guestrooms or units
  • 4 levels
  • Continental breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Parking: Free self parking

Room Amenities

Sleep Inn Charleston - West Ashley offers 74 accommodations with coffee/tea makers and complimentary weekday newspapers. 32-inch flat-screen televisions come with cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided on request.

  • Flat-screen television
  • Cable channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower
  • Cribs (free)
  • Housekeeping (on request)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ceiling fan

Food & Drink

Guests are served free continental breakfast.

Nearby Activities

Recreational amenities at the hotel include a seasonal outdoor pool.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices in meeting rooms
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 2 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 30.00 per pet, per day
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a carbon monoxide detector and a smoke detector

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Staffed front desk
  • Children stay free - maximum age 16
  • Guests are not provided with hand sanitizer
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Carbon monoxide detector
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 3
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 2.28 per accommodation, per night. This fee does not apply to children under 1 year of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30.00 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Charleston Sleep Inn
  • Sleep Inn Charleston
  • Sleep Inn Hotel Charleston
  • Sleep Inn Charleston Hotel Charleston
  • Sleep Inn Charleston Hotel
  • Sleep Charleston West Ashley
  • Sleep Inn Charleston - West Ashley Hotel
  • Sleep Inn Charleston - West Ashley Charleston
  • Sleep Inn Charleston - West Ashley Hotel Charleston

You should know

  • The seasonal pool will open in May and close in September.
  • Up to 3 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.