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 Charleston •1 Room
 Charleston • 1 Room
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La Quinta Inn & Suites by Wyndham Charleston Riverview

2.5-star property
11 Ashley Point Drive, Charleston, SC 1-855-201-7819

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3.5 out of 5
See all 26 Travelocity Reviews

"Firstly, they didn't offer any services . . . no housekeeping, no breakfast, no pool or gym Whenever you're booking a room, that should be in BOLD let ... " More

By a verified traveler on Thu 08 Oct 2020

Points Of Interest

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Hotel Description

Hotel near College of Charleston in Charleston

In Charleston

Your stay at this West Ashley hotel places you within 3 miles (5 km) of Harborage at Ashley Marina and Charleston City Marina. Hampton Park and American Theater are also within 3 miles (5 km).

Free shuttle, parking

This hotel features an outdoor pool and a fitness center. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy free perks like free self parking and an area shuttle.

Free WiFi, comfy beds

Boasting comforts like pillowtop beds and premium bedding, the 174 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Coffee/tea makers, free local calls, and hair dryers are also available.

Room, 1 King Bed, Non Smoking (Exterior Corridor)

Bed Count 1 King Bed Maximum Occupancy 4 Max
$67* Per night/room Dec 6 - Dec 7

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Room, 1 Queen Bed, Non Smoking (Exterior)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Room, 1 Queen Bed, Accessible, Non Smoking (Mobility Accessible)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Room, 2 Double Beds, Accessible, Non Smoking (Mobility Accessible)

Bed Count 2 Full Beds Maximum Occupancy 5 Max

La Quinta Inn & Suites by Wyndham Charleston Riverview ratings based on 26 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for La Quinta Inn & Suites by Wyndham Charleston Riverview

Everyone (17) Couples (3) Family (8)
3 out of 5
Firstly, they didn't offer any services . . . no housekeeping, no breakfast, no pool or gym Whenever you're booking a room, that should be in BOLD lettering somewhere in the booking info. I thought the room was very nice, but the lack of service placed a damper on my enjoyment of the room while there. Secondly, if you're not going to offer services - the prices of rooms should be GREATLY discounted. I was not impressed with the lack of communication regarding this issue. Thirdly, there needs to be more of an emphasis on costumer satisfaction. This was a disappointing encounter all the way around.

Posted by , from Atlanta on Oct 8, 2020

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Comment from Hotel Management

Oct 16, 2020 by Michael F.

Dear Keri, Thank you for staying with us and for sharing your experience. I am sorry that it was a less than positive experience and the amenities limited due to the covid-19 pandemic affected your stay. I do hope you come see us again soon and that we are able to showcase all of our guest amenities to you. Sincerely, Michael F. General Manager

1 out of 5
I liked nothing about this hotel. It was dirty, we did not get told the pool was out of service we asked for clean towels due to the fact that during this covid 19 there would be no room cleaning? Really amid this pandemic you would think that this hotel woud be stepping up with cleaning services.. clearly not here. Back to the towels we didnt get them, so after a long day at the Citadel, we return with still a dirty room and had to goto lobby to get cean towels. Ask for a discount due too we where not advice of the lack of cleaning and was told that it was to difficult to do so. So aave yourself the possibility of contracting Covid and stay somewhere else

Posted by , from Kentucky on Aug 8, 2020

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Comment from Hotel Management

Aug 9, 2020 by Michael F.

Dear Shannon, I am sorry to see that you had a negative experience while staying with us and with the limited amenities available to you during this time. We are doing everything we can to provide a clean and comfortable stay in the safest way for our guest and team members. I hope that you come see us again soon and we are able to provide you with the missing amenities and show you our normal level of service. Sincerely, Michael F. General Manager

5 out of 5

Posted by on Jul 25, 2020

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Comment from Hotel Management

Jul 28, 2020 by Michael F.

Thank you for staying with us and for sharing a rating of your experience. Sincerely, Michael F. General Manager

4 out of 5
I loved my view of the harbor. The ac ran all the time, was very noisy, and the pool was very small. I had no problems.

Posted by on Aug 30, 2019

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Comment from Hotel Management

Sep 23, 2019 by Michael

Hi! We're so glad you enjoyed your view. We apologize for the issue regarding the A/C. Your comments will be shared with our maintenance staff so that we may improve our operation and prevent similar situations from occurring. We hope you’ll once again choose us for your lodging needs. Best Regards, Michael F. General Manager

1 out of 5
This hotel was dirty. We had to put towels down in the bathroom to walk around. We paid for a suite and all the cleaning carts sat outside our door at all times including blocking it some of the time. There was dog food along the baseboards in my sons room and another friend found a pizza in their fridge from 3 days prior after they had to change rooms because the first room they got had not been cleaned. This hotel was not clean. The desk staff was rude and not helpful in answering questions. I would never stay here again!

Posted by on Aug 27, 2019

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Comment from Hotel Management

Sep 23, 2019 by Michael

Greetings, Thank you for your feedback of your recent stay with us. We understand you were unhappy with the cleanliness of your room and we are very sorry for this experience. We take pride in our guests being satisfied and apologize that we were unable to meet that expectation. We will be working closely with our housekeeping staff to prevent this from happening in the future. We hope you will consider staying with us again. Best Regards, Michael F. General Manager

1 out of 5
The hotel was berry dirty. The pool was gross as well.

Posted by on Aug 24, 2019

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Comment from Hotel Management

Sep 26, 2019 by Michael

Greetings, Thank you for sharing your comments regarding your recent stay with us. First and foremost, please accept our sincerest apologies for your unsatisfactory stay. While negative reviews are disappointing to our team, it provides us with an opportunity to improve. We take great pride in delivering a quality product and superior service and clearly failed to do so for you. Thank you again for taking the time to provide your remarks. In our ongoing efforts to improve there is no better tool than our guest’s feedback, whether positive or negative. Best Regards, Michael F. General Manager

4 out of 5
It was convenient to restaurants and had a nice location.

Posted by on Aug 15, 2019

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Comment from Hotel Management

Sep 26, 2019 by Michael

Hi! We're glad to see that you enjoyed your recent stay with us here at La Quinta Inns & Suites. We consider ourselves to be quite lucky to be so well situated to all that there is to do in the Charleston area. We hope that the next time you're in Charleston, you'll choose us again. Best Regards, Michael F. General Manager

1 out of 5
We switched rooms 4 times. Either the AC was not working properly as in blowing cold air or sounding like a truck. One room both the AC and TV were on the blink. Walls are paper thin and everything needs to be updated . Light fixtures in bathroom had no cover on it. I guess you get what to you pay for..UGGGHHH!

Posted by on Aug 1, 2019

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Comment from Hotel Management

Sep 26, 2019 by Michael

Greetings, Thank you for your feedback. We apologize for the issues that you experienced during your stay. Your comments will be shared with our maintenance staff, so that we may improve our operation and prevent similar situations from occurring. We hope you’ll once again choose us for your lodging needs. Best Regards, Michael F. General Manager

4 out of 5

Posted by on Jul 27, 2019

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5 out of 5
This hotel is a very nice hotel to stay at would stay again

Posted by on Jul 13, 2019

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About the La Quinta Inn & Suites by Wyndham Charleston Riverview

Location 11 Ashley Point Drive, Charleston, SC 29407-7553

Renovations + Closures

The following facilities or services will be unavailable from September 9 2020 to December 31 2020 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

La Quinta Inn & Suites by Wyndham Charleston Riverview offers its guests an outdoor pool and a fitness center. Public spaces have free WiFi and wired Internet. There's an onsite 24-hour business center. A free area shuttle within 5 mi is available. The business-friendly La Quinta Inn & Suites by Wyndham Charleston Riverview also features tour/ticket assistance, laundry facilities, and express check-out. Free self parking is available. This Charleston hotel is smoke free.

  • 174 guestrooms or units
  • 4 levels
  • Business center (24 hours)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Tour and ticket information
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Free area shuttle
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Charleston Intl. Airport (CHS) (18.9 km / 11.8 mi)
  • Property shuttles: Free area shuttle within 5 mi
  • Parking: Free self parking

Room Amenities

La Quinta Inn & Suites by Wyndham Charleston Riverview offers 174 air-conditioned accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Pillowtop beds
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets are welcome and stay free
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Guests must contact this property in advance for area shuttle operating hours.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast.The property affirms that it follows sanitization practices of Count on Us (Wyndham) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Pets allowed (no fees)
  • Temperature checks are available to guests
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)
  • LGBTQIA friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays

Hotel Names

  • Charleston Riverview
  • Quinta Charleston Riverview
  • Quinta Inn Charleston Riverview
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You should know

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQIA friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.