Travelocity Verified Review
"Overall we enjoyed our stay here. We came in town to celebrate our anniversary. The hotel itself is an amazing hotel located in a great spot. The hotel is literally walking diatance from Restaurants of all kinds, the galleria and also massage spas Etc. Even though i have great things to say i also have unpleasant things as well. Upon arrival we were excited to get off the road relax and maybe get in the pool. That was not the case because the POOL WAS DISGUSTING. IT WAS FILTHY. There were leaves, branches, trash everywhere. There was even a cigar pack floating. We took pictures because we couldn't believe it. Also, when checking in the receptionist askes if we wanted house keeping during our stay, we said YES, HOWEVER...they only brought in new towels, DID NOT change the sheets. For this to be such a big name SUPPOSED TO BE NICE FANCY HOTEL, they reeked with cleanliness. Disappointed in that. "
A verified traveler stayed at DoubleTree by Hilton Hotel & Suites Houston by the Galleria