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Hyatt Place Houston/Galleria

3.0 star property
3-star hotel in Greater Uptown

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Photo gallery for Hyatt Place Houston/Galleria

Restaurant
Lobby
In-room safe, desk, blackout drapes, iron/ironing board
Lobby
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Bar

Explore the area

View in a map
5252 W. Alabama, Houston, TX, 77056
  • Place, Westheimer Road
    ‪1 min walk‬
  • Place, The Galleria
    ‪2 min walk‬
  • Place, Richmond Avenue
    ‪8 min walk‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪29 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed with Sofa bed

8.4 out of 10
Very good
(61 reviews)
  • 312 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed with Sofa bed (High Floor)

8.6 out of 10
Excellent
(8 reviews)
  • 312 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 Bedroom

9.0 out of 10
Wonderful
(2 reviews)
  • 334 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds

In-room safe, desk, blackout drapes, iron/ironing board

Room, Multiple Beds

8.4 out of 10
Very good
(47 reviews)
  • 347 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, Multiple Beds (High Floor)

In-room safe, desk, blackout drapes, iron/ironing board

Room, Multiple Beds (High Floor)

8.2 out of 10
Very good
(11 reviews)
  • 347 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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About the neighborhood

Houston

Greater Uptown stay.Within a 10-minute walk of this Greater Uptown hotel, you'll find Westheimer Road and The Galleria. Williams Tower and Ice at the Galleria are also within half a mile (1 km).

What's nearby

  • Westheimer Road - 1 min walk - 0.1 miles
  • The Galleria - 2 min walk - 0.1 miles
  • Ice at the Galleria - 3 min walk - 0.2 miles
  • Williams Tower - 8 min walk - 0.5 miles
  • Richmond Avenue - 8 min walk - 0.5 miles

Getting around

  • Wheeler Station - 8 min drive
  • Houston Station - 19 min drive
  • George Bush Intercontinental Airport (IAH) - 41 min drive

Restaurants

  • ‪Daily Grill - ‬4 min walk
  • ‪Doubletree Suites Lounge - ‬3 min walk
  • ‪Hachi - ‬4 min walk
  • ‪Musaafer - ‬6 min walk
  • ‪burger-chan - ‬2 min walk

About this property

Hyatt Place Houston/Galleria

3-star hotel in Greater Uptown
Hyatt Place Houston/Galleria offers its guests an outdoor pool and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

There's an onsite business center. The business-friendly Hyatt Place Houston/Galleria also features a vending machine, concierge services, and laundry facilities. For a fee, parking is available.

This 3-star Houston hotel is smoke free.

  • 157 guestrooms or units
  • 10 levels
  • Built in 2016
  • Breakfast available (free)
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hyatt Place Houston/Galleria offers 157 air-conditioned accommodations with safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds. 32-inch flat-screen televisions come with cable channels. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

This Houston hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

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Exterior detail
DoubleTree by Hilton Hotel & Suites Houston by the Galleria
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  • Restaurant
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4.1 out of 5, Very Good, 2,969 reviews
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Dec 26 - Dec 27
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Property amenities

Family friendly

  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered valet parking on site (USD 33 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Free self-serve breakfast available daily
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Golf
  • Gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay (maximum USD 300 per stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 37.5 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per night
  • Destination fee: USD 0.66 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered valet parking fee: USD 33.00 per day (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay (maximum USD 300 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property uses eco-friendly cleaning products.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting in each accommodation.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hyatt Place Houston/Galleria Hotel Houston
Hyatt Place Houston/Galleria Hotel
Hyatt Place Houston/Galleria Houston
Hyatt Place Houston/Galleria
Hyatt Houston Galleria Houston
Hyatt Place Houston/Galleria Hotel
Hyatt Place Houston/Galleria Houston
Hyatt Place Houston/Galleria Hotel Houston

Frequently asked questions

How close is Hyatt Place Houston/Galleria to the airport?

Hyatt Place Houston/Galleria is 19.7 mi (37-min drive) away from the Houston William Hobby Airport (HOU) airport, the closest popular airport to the property.

How much does it cost to stay at Hyatt Place Houston/Galleria?

As of Nov 26, 2025, prices found for a 1-night stay for 2 adults at Hyatt Place Houston/Galleria on Nov 28, 2025 start from $103.2, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hyatt Place Houston/Galleria have an airport shuttle?

Airport shuttle services are not available at Hyatt Place Houston/Galleria.

Does Hyatt Place Houston/Galleria offer free breakfast?

Hyatt Place Houston/Galleria offers free self-serve breakfast every day.

Is there a casino at Hyatt Place Houston/Galleria?

No, there is no casino at this hotel.

What time is check-in at Hyatt Place Houston/Galleria?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Hyatt Place Houston/Galleria?

Free parking is not available at this hotel. Valet parking is available for USD 33.00 per day.

Does Hyatt Place Houston/Galleria have a pool?

Hyatt Place Houston/Galleria features an outdoor pool.

Does Hyatt Place Houston/Galleria have a restaurant?

Yes, there is a restaurant on site.

Does Hyatt Place Houston/Galleria have a spa?

There are no spa services available at this hotel.

How close is Hyatt Place Houston/Galleria to downtown Houston?

Hyatt Place Houston/Galleria is 6.3 mi away from Houston.

Reviews

Hyatt Place Houston/Galleria Reviews

8.8

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 788 out of 1238 reviews
Rating 8 - Good. 250 out of 1238 reviews
Rating 6 - Okay. 121 out of 1238 reviews
Rating 4 - Poor. 31 out of 1238 reviews
Rating 2 - Terrible. 48 out of 1238 reviews

Reviews

6/10 Okay

Desarae

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Valet service should be optional. It takes to long.
Stayed 1 night in Oct 2025

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel - very friendly receptionists and staff.
Stayed 2 nights in Aug 2025

10/10 Excellent

Sarah

Best
Stayed 1 night in Aug 2025

10/10 Excellent

Lisa

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Girmay

Very nice people
Stayed 1 night in Aug 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
The staff from valet to hostess were great
Stayed 3 nights in Aug 2025

8/10 Good

Mahamod

Liked: Cleanliness, staff & service, property conditions & facilities
It’s ok . Carpet dirty in the room with stains
Stayed 1 night in Aug 2025

8/10 Good

Brent

Stayed 4 nights in Aug 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and excellent staff
Stayed 1 night in Aug 2025

10/10 Excellent

Nathaniel

Liked: Cleanliness, staff & service, property conditions & facilities
Sweet
Stayed 2 nights in Jun 2025

10/10 Excellent

Laura

Liked: Staff & service
Friendly staff
Stayed 1 night in Aug 2025

2/10 Terrible

Shevone

Traveled with family
I didn't like that my room wasn't ready on time
Stayed 1 night in Aug 2025

10/10 Excellent

Robin, USA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Guillermo

Stayed 1 night in Aug 2025

10/10 Excellent

Cahtarra

Stayed 1 night in Aug 2025

8/10 Good

Afrah

Traveled with family
Liked: Cleanliness
Disliked: Amenities
Its an overall good place to live at as everything is very near
Stayed 2 nights in Aug 2025

10/10 Excellent

Mariel

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 1 night in Aug 2025

8/10 Good

Eduardo

Business traveler
Liked: Cleanliness, staff & service, amenities
Staff was excelent and breakfast was out of this world but hotel rooms can definitely use an upgrade in relation to the bathroom amenities. Looked old and the shower and towels looked overworked. My 1st room smelled like damp towels but concierge was quick to do right by me and switch me rooms immediately. Ive stayed at othher hyatt hotels on the north side of houston and the rooms were up to perfection. But overall i would stay at this hotel again and hopefully in the future their is improvement
Stayed 2 nights in Aug 2025

6/10 Okay

Todd

Business traveler
Liked: Cleanliness, property conditions & facilities
Housekeeping kept opening and closing a door next to my room at the end of the hall. This happened at least once every minute or two. It would slam shut every time. Staff was rude and unhelpful when trying to rebook since I booked with an outside source. Good stay otherwise.
Stayed 2 nights in Aug 2025

10/10 Excellent

Eliza

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property, great location.
Stayed 1 night in Aug 2025

8/10 Good

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

DIMITRI

Liked: Property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

RAY, Naples

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Diane

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Disappointed

The day after i booked my room, I was contacted by email and was told that they ONLY have valet parking available and the price was $33. This hotel is not set up like other hotels that have an entrance where you can park and go inside to register. It's at a very bad location and conveniently for the owners, the only way to get in and park is where the valet is. It was so disorganized upon checking out. People leaving had to wait on other people who's cars had been brought out. The hotel was nice inside, however, the main reason I booked it was because it had a stand alone shower in the photos for this particular room. In reality, it had a bathtub with no shower hose. I'm handicapped so I can't get inside a bathtub. The breakfast was free, but unfortunately, the eggs were horrible, and the bacon was not the kind one would expect from the Hyatt. The waffles smelled like smoke and like they were burned. Same problem with the tater tots. I threw it all away because I couldn't eat it. It was a total disappointment and I fully regret booking this place. It's not what I would ever expect from a Hyatt.
Stayed 1 night in Aug 2025