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4.5 out of 5

"great place to stay., the staff is friendly and the hotel is super clean. " More

By a verified traveler on Mon 16 Dec 2019

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Hotel Description

4-star hotel in The Galleria

The Galleria stay

Within a 10-minute walk of this The Galleria hotel, you'll find Westheimer Rd and Ice at the Galleria. River Oaks District and Gerald D. Hines Waterwall Park are also within half a mile (1 km).

Free area shuttle

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. Enjoy the 24-hour gym and perks like a free area shuttle.

Deluxe Room, 1 King Bed, Accessible (Hearing, SHower)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$178* Per night/room Feb 10 - Feb 11

Standard Suite, City View

Bed Count room.options.bedSize.SofaBed.Singular Maximum Occupancy 3 Max

Suite, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premier Room, 1 King Bed, Accessible, Corner (Hearing)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite, 1 King Bed, Accessible (Tub)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Executive Room, 1 King Bed, Accessible, Corner (Hearing)

Bed Count 1 King Bed Maximum Occupancy 2 Max

The Royal Sonesta Houston Galleria ratings based on 13 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for The Royal Sonesta Houston Galleria

Everyone (9) Couples (1) Family (3)
5 out of 5

Posted by on Mar 14, 2022

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5 out of 5

Posted by on Oct 14, 2021

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5 out of 5

Posted by , from MIAMI on Oct 12, 2021

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4 out of 5

Posted by on Mar 24, 2021

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Comment from Hotel Management

Apr 6, 2021 by RSH

Dear Guest, We hope our enchanting Galleria neighborhood captivated your attention and we thank you for taking the time to share your kind review. It was a joy to have you with us and we look forward to you visiting again just as soon as you can. Kind regards, Royal Sonesta Houston

3 out of 5

Posted by on Mar 3, 2021

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Comment from Hotel Management

Mar 15, 2021 by RSH

Greetings, On behalf of all of us in Houston, it was a treat to serve as your host in the city and we thank you for sharing your review. When you next make yourself at home, as we trust you one day will, please let us know if we can do anything more to further enhance your visit. Until then. Warm regards, Royal Sonesta Houston

5 out of 5

Posted by on Oct 14, 2020

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Comment from Hotel Management

Oct 16, 2020 by RSH

Greetings, We are humbled by the exceptional scores and we thank you for letting your fellow travelers know that your time with us was a great success. It was a joy to serve as your home-base and we invite you to hurry back one day soon. Warm regards, Royal Sonesta Houston

2 out of 5
Travelocity lists a high rating for this hotel. Upon check in it was obvious the hotel staff tried to assign the worst room in the hotel to Travelocity customer. After 3rd. screaming confrontation at the front desk we were moved to an acceptable room.

Posted by on Jan 15, 2020

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Comment from Hotel Management

Jan 16, 2020 by RSH

Dear Guest, Greetings from all of us in the Galleria. It was a joy to welcome you and yours to the city and we thank you for choosing our hotel to serve as your host. While we consider each of our rooms to be a comfortable home-away-from-home, we understand that each guest has different priorities and we apologize if the first two rooms did not meet your expectations. We are pleased to note that our team was gracious in stepping in to have your concerns quickly resolved and we hope the balance of your visit was thoroughly enjoyed. Warm Regards, Royal Sonesta Houston

5 out of 5
great place to stay., the staff is friendly and the hotel is super clean.

Posted by on Dec 16, 2019

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Comment from Hotel Management

Dec 20, 2019 by RSH

Dear Guest, Your accolades of our Royal Sonesta colleagues make us smile from ear to ear and we thank you for sharing such a marvelous review. It was a pleasure to serve as your home-away-from-home and we invite you to hurry back just as soon as you can. Warm Regards, Royal Sonesta Houston

5 out of 5

Posted by on Oct 14, 2019

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Comment from Hotel Management

Oct 15, 2019 by RSH

Greetings, Your perfect scores are quite the treat to find and we are pleased to learn that you so enjoyed being our guest. We thank you for sharing your fantastic review and we invite you to visit again just as soon as you can. Warm Regards, Royal Sonesta Houston

5 out of 5
Great locatiOn for uptown shopping. The bar was a nice place to relax. Pool is very small but nice gym.

Posted by , from Bentonville on Jul 28, 2019

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Comment from Hotel Management

Jul 29, 2019 by RSH

Dear Acacia, The Galleria is a shopper’s paradise and we are thrilled to find that you so enjoyed our perfect location. On behalf of all of us, including your friends in Axis Lounge, the pleasure was ours and we look forward to you visiting again, perhaps for some holiday shopping later in the year? Warm Regards, Royal Sonesta Houston

About the The Royal Sonesta Houston Galleria

Location 2222 West Loop South, Houston, TX 77027

Property Features

The Royal Sonesta Houston Galleria offers its guests an outdoor pool and a 24-hour health club. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 50000 square feet (4645 square meters) and includes a conference center. A terrace, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly The Royal Sonesta Houston Galleria. An area shuttle within 3 miles and a shopping center shuttle are free. For a fee, parking is available. This 4-star Houston hotel is smoke free.

  • 1 building
  • 485 guestrooms or units
  • 23 levels
  • 50000 sq ft of conference space
  • 4645 sq m of conference space
  • Built in 2001
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Wedding services available
  • Terrace
  • Television in lobby
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Free area shuttle
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Property shuttles: Free area shuttle within 3 miles and shopping center shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

The Royal Sonesta Houston Galleria offers 485 accommodations with safes and coffee/tea makers. 46-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, slippers, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Slippers
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Desk chair

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 11:00 AM.

ARA - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Axis Lounge - This lobby lounge serves light fare only. Open daily.

Launch - This coffee shop specializes in American cuisine and serves light fare only. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour health club.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.

Pet Policy

  • Pets: USD 150 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 per room
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; the property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitizer and reservations are required for some onsite facilities. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Electrostatic spray is used for disinfection
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities onsite
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Car not required
  • Pets allowed in specific rooms only
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 17
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Parking height restrictions apply
  • Individually-wrapped food options are available for dinner

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per night
  • Resort fee: USD 22.23 per accommodation, per night

The resort fee includes:

  • Pool access
  • Fitness center access
  • Phone calls
  • In-room bottled water
  • In-room coffee
  • Additional inclusions

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 21 per person (approximately)
  • Self parking fee: USD 30 per night (in/out privileges)
  • Valet parking fee: USD 40 per night (in/out privileges)
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Houston Royal Sonesta Hotel
  • Houston Sonesta Hotel
  • Royal Houston
  • Royal Sonesta
  • Royal Sonesta Hotel
  • Royal Sonesta Hotel Houston
  • Royal Sonesta Houston
  • Sonesta Hotel Houston
  • Royal Sonesta Houston Galleria Hotel
  • Royal Sonesta Houston Galleria

You should know

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.