"It was great fun to spend the night on the Queen Mary, soaked in history and incredible art deco surroundings. The staff were uniformly friendly and w ... " More

By a verified traveler on Sun 29 Jul 2018

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Hotel Description

3-star historic hotel near RMS Queen Mary

On waterfront

With a stay at this Long Beach hotel, you'll be steps from RMS Queen Mary and a 5-minute walk from Long Beach Cruise Terminal. Aquarium of the Pacific and Long Beach Convention and Entertainment Center are also within 2 miles (3 km).

Dining options, 3 bars/lounges

This smoke-free hotel's 4 restaurants, 3 bars/lounges, and health club are some of the featured amenities. Traveling on business? Take advantage of the free WiFi in public areas, express check-out, and valet parking. Enjoy a meal at one of the 3 coffee shops/cafés and find a rooftop terrace on site.

Comfy beds, WiFi

The 346 individually decorated guestrooms offer WiFi and comfy beds. Flat-screen TVs come with satellite channels, and other amenities include room service and in-room massages.

Room, 2 Twin Beds (Inside Stateroom)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
$99 per night

Room, 1 King Bed (Inside Stateroom)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Twin Beds (Stateroom)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed (Stateroom)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Room, 2 Queen Beds (Stateroom)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

The Queen Mary ratings based on 109 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for The Queen Mary

Everyone (33) Couples (1) Family (1)
5 out of 5
Our overnight stay and tours were everything that my 11 year old grandson had hoped for. The tour guides were very kind to him.

Posted by , from Indiana, Pennsylvania on Nov 21, 2018

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3 out of 5
It was great fun to spend the night on the Queen Mary, soaked in history and incredible art deco surroundings. The staff were uniformly friendly and welcoming. However, the operations of the hotel (front desk, bell services maintenance and housekeeping) is inefficient and need significant revision to bring it up to industry standards. Do not expect to check in/out, receive your luggage etc at anything other than a snail's pace. The other caveat is cost--various fees, assessments and parking added an additional 32% to the final tab. It is a delightful place to spend visit as long as you are prepared for the additional wait times and costs.

Posted by , from AZ on Jul 29, 2018

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4 out of 5

Best rooms are outside rooms.

Pros: Fantastic historical exhibits, very pleasant cafe and restaurant, the tours were very interesting.
Cons: Quality of the bath fixtures, lighting in inside (windowless) rooms.
First night was in an inside room - it was very claustrophobic with limited lighting and no windows. Second night was in an outside room. That was much nicer, although the bath room was in need of updating/replacing worn fixtures.

Posted by on May 5, 2018

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2 out of 5
It looked run down. There were areas that were restricted by ugly dividers with blue plastic down in the ground. We were awakened 2 times in the middle of the night telling us there was a fire on the ship. Turned out to be a faulty sprinkler system. I would never stay there again.

Posted by on Mar 24, 2018

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4 out of 5

Unique and different

Pros: Unique Venue.
Cons: No internet of phone reception. It is a boat with a steel shell. Segregate from tourist traffic more from staterooms somehow.
Location: Easy access to LA, Long Beach, OC destinations.
Was satisfyingly different venue to experience. Had brought some frequent international business guests so kept it interesting. Easy destination to access, has valet parking. Beds were were very comfortable and newer. Very simple no fancy amenities in the room. Barely an outlet for charging anything. Bathroom small but functionally efficient. The of it as a true boat cabin in the era. Breakfast lounge had good choice buffet and service.

Posted by on Mar 23, 2018

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2 out of 5

Very disappointing Queen Mary Stay

Pros: The wood paneling
Cons: Cleanliness
Location: Stayed next door to where a cruise we were taking the next day. Very convenient
Room had a connector door to another room. Those occupants came in at midnight and were very noisy. Could hear even normal conversation through that inner room door. Bathroom floor was filthy dirty.

Posted by , from Palm Springs, Ca. on Mar 13, 2018

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1 out of 5

Very Disappointing/Disgusting

Uncomfortable beds, hot rooms, mold, COCKROACHES!!

Posted by on Feb 26, 2018

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1 out of 5

Terrible room....

This stay at this iconic ship was greatly anticipated for Valentine's day...booked a double bed and instead got 1 twin bed in this horrible room that looked like it may have been the staff quarters back in the day...just plain terrible. Waited in line to check in for about 20 min because there were only 2 reps at front desk and one of them looked very frustrated and stressed. I would not recommend this place to anyone which is a real shame.

Posted by , from Long Beach on Feb 19, 2018

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5 out of 5

A wonderful change from the normal hotel stay.

The overal experience of the stay made this stand out over any other. The tours and the history of the ship give you something to think about. There are in board shops and restaurants. It is very muck like taking a cruise. Also, easy to get to and accessible to the city center.

Posted by , from vermont on Jan 21, 2018

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3 out of 5

Depends on what you are looking for . . .

The room was not all that clean. The shower drained very slow, the room temperature was unfixable. Our traveling companions were initially sent to a room that wasn't even cleaned. If you are looking for a nice and convenient upper mid level stay, this is not up to par. Conversely, the atmosphere and history were fun and the views were great. If you are looking for something unique and prepared for a lower mid level room experience then this place is a good one time visit. Glad we stayed there for the experience but wouldn't do it again.

Posted by , from Las Vegas on Dec 22, 2017

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Property Features

There are 4 restaurants and 3 coffee shops/cafés, as well as a snack bar/deli. You can unwind with a drink at one of the 3 bars/lounges. A computer station is on site and WiFi is free in public spaces. A health club, a rooftop terrace, and tour/ticket assistance are also featured at the business-friendly The Queen Mary. The hotel can provide concierge services and wedding services. Parking is available for a fee. This Art Deco Long Beach hotel is smoke free.

  • 1 building
  • 346 guestrooms or units
  • 3 levels
  • 4 dining venues
  • 3 bars or lounges
  • 3 coffee shops
  • 20 conference rooms
  • Built in 1936
  • Deli
  • Terrace on the roof
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Snack bar/deli
  • Refrigerator (on request)

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Los Angeles, CA (LAX-Los Angeles Intl.) (36.2 km / 22.5 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

The Queen Mary offers 346 accommodations with designer toiletries and hair dryers. Each accommodation is individually decorated. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations. This Long Beach hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Refrigerators, in-room massages, and irons/ironing boards can be requested. Housekeeping is provided daily.

  • Pillowtop beds
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Refrigerator available
  • Shower and tub combination
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hair dryer
  • Designer toiletries
  • Telephone
  • Iron and ironing board available
  • Desk
  • Ensuite bathroom
  • Unique decor
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 10 AM.

The Queen Mary has 4 restaurants on site.

Room service (during limited hours) is available.

Nearby Activities

The modest fitness room on the main deck is equipped with treadmills, stationary bikes, weight machines, and a large bathroom with a shower and towels. The spa offers massages, facials, reflexology, and chiropractic body work by appointment (surcharge; closed Mondays). (The ship's two swimming pools are no longer in use.)

A few yards from the ship's entrance, the Queen Mary Events Park offers paved paths around a large grassy area. To enjoy these paths and nearby areas, bicycle rentals are available on-site. The hotel offers a 3-speed cruiser bike, a tandem bike, a single Surrey (3 adults and 2 small children) or a double Surrey (6 adults and 2 small children).

Activities offered within a mile of the hotel include boating, fishing, whale watching, jogging, tennis, and swimming. Nearby public golf courses are Recreation Park Golf Club (6 miles), Bixby Village Golf Course (7 miles), Skylinks Golf (10 miles), and El Dorado Golf and Nature Center (13 miles). The Pike at Rainbow Harbor, easily accessible by water taxi, offers bowling, video games, a turn-of-the-century carousel, and movie theaters.

The recreational activities listed below are available either on site or near the hotel; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Boat tours nearby
  • Segway rental/tour nearby
  • Bicycle rentals on site
  • Surfing/boogie boarding nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Windsurfing nearby

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Minimum check-in age is 18

Special check-in instructions:

An adult age 18 or older must assume all liability for the booking.

An adult age 18 or older must assume all liability for the booking.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Cribs (infant beds) are not available.

Pets

  • Pets: USD 75 per accommodation, per stay (maximum USD 150 per stay), plus a deposit of USD 75.00 per stay
  • Only dogs are allowed
  • Maximum 1 per room (weight limit: 25 lb)

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • No cribs (infant beds) available

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75.00 per night
  • Resort fee: USD 16.95 per accommodation, per night

The resort fee includes:

  • Fitness center access
  • Internet access
  • Phone calls
  • Additional inclusions

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: USD 18 per person (approximately)
  • Fee for in-room wireless Internet: USD 9 per night (rates may vary)
  • Self parking fee: USD 22.00 per night (in/out privileges)
  • Valet parking fee: USD 27.00 per night (in/out privileges)
  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 150 per stay)
  • Early check-in fee: USD 35 (subject to availability)
  • Late check-out fee: USD 40 (subject to availability)
  • Refrigerator fee: USD 15.00 per stay
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mary Queen
  • Queen Mary
  • Queen Mary Hotel
  • Queen Mary Hotel Long Beach
  • Queen Mary Long Beach
  • Queen Mary Los Angeles
  • Queen Mary California

You should know

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.