"The staff was very friendly and accommodating. Even got to bring my pet aboard " More
Your stay at this hotel will put you steps from RMS Queen Mary and a 5-minute walk from Long Beach Cruise Terminal. Aquarium of the Pacific and Pike at Rainbow Harbor are also within 2 miles (3 km).
Dining options, 3 bars/lounges
This smoke-free hotel's 3 restaurants, 3 bars/lounges, and 24-hour gym are some of the featured amenities. Enjoy a meal in one of the 3 coffee shops/cafes and perks like free WiFi. Enjoy the a rooftop terrace and conveniences like a 24-hour front desk and laundry facilities.
Feb 22, 2020 by Tina
Thank you for taking the time to respond. We are glad you enjoyed your stay. We hope to see you again in the future.
Feb 16, 2020 by Tina
Thank you for your feedback. We are glad you enjoyed your stay. We look forward to seeing you again!
Jan 30, 2020 by Queen Mary Hotel
Thank you for staying with us. We will address all your concerns directly.
Jan 30, 2020 by Queen Mary Hotel
Thank you for staying with us. We will address all your concerns.
Feb 2, 2020 by Queen Mary Hotel
Thank you for staying with us. We appreciate your feedback. We will address all your concerns.
Jan 7, 2020 by Queen Mary Hotel
Thank you for staying with us. We apologize you did not enjoy your stay. We will address all your concerns.
Jan 3, 2020 by Queen Mary Hotel
We appreciate your feedback.
Jan 4, 2020 by Tina
We apologize you did not have a pleasant stay. I will forward your concerns to management.
Dec 26, 2019 by Tina
Thank you for such a positive score. We look forward to serving you in the future.
There are 3 restaurants and 3 coffee shops/cafes, as well as a snack bar/deli. You can unwind with a drink at one of the 3 bars/lounges. You'll find a business center on site. A computer station is on site and WiFi is free in public spaces. A 24-hour health club, a rooftop terrace, and tour/ticket assistance are also featured at The Queen Mary. Parking is available for a fee. This 3-star Long Beach hotel is smoke free.
Available in some public areas: Free WiFi
Self parking (surcharge) , Valet parking (surcharge)
The Queen Mary offers 346 accommodations with safes and designer toiletries. Each accommodation is individually decorated. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations and hair dryers. Refrigerators, in-room massages, and irons/ironing boards can be requested. Rollaway/extra beds (surcharge) are also available. Housekeeping is provided daily.
For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10 AM.
The Queen Mary has 3 restaurants on site.
Recreational amenities at the hotel include a 24-hour health club.
The recreational activities listed below are available either on site or nearby; fees may apply.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
An adult age 18 or older must assume all liability for the booking. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and Eurocard. Cash is not accepted.
For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
Guests will be asked to pay the following charges at the property:
The resort fee includes:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.