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Sheraton Universal Hotel

4.0 star property
4-star hotel near Universal Studios Hollywood

Choose dates to view prices

Photo gallery for Sheraton Universal Hotel

Meeting facility
Front of property - evening/night
Mini-fridge, coffee/tea maker
Premium Room, 2 Queen Beds, Non Smoking, Lanai | 1 bedroom, premium bedding, down comforters, in-room safe
Meeting facility

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping
  • 24/7 front desk

Explore the area

Map
333 Universal Hollywood Drive, Universal City, CA, 91608
  • Universal Studios Hollywood
    ‪7 min walk‬
  • Warner Brothers Studio
    ‪4 min drive‬
  • Hollywood Bowl
    ‪4 min drive‬
  • Burbank, CA (BUR-Hollywood Burbank)
    ‪10 min drive‬

Room options

View all photos for Traditional Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

1 bedroom, premium bedding, down comforters, in-room safe

Traditional Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

8.8 out of 10
Excellent
(8 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | Living room | 43-inch LCD TV with cable channels, TV

Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(2 reviews)
  • 465 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 2 Double Beds, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

1 bedroom, premium bedding, down comforters, in-room safe

Traditional Room, 2 Double Beds, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 2 Queen Beds, Non Smoking

1 bedroom, premium bedding, down comforters, in-room safe

Traditional Room, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(197 reviews)
  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Room, 1 King Bed

1 bedroom, premium bedding, down comforters, in-room safe

Family Room, 1 King Bed

8.8 out of 10
Excellent
(100 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds, Non Smoking

1 bedroom, premium bedding, down comforters, in-room safe

Traditional Room, 2 Double Beds, Non Smoking

8.4 out of 10
Very good
(207 reviews)
  • 325 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, down comforters, in-room safe

Traditional Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(336 reviews)
  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

1 bedroom, premium bedding, down comforters, in-room safe

Traditional Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | 1 bedroom, premium bedding, down comforters, in-room safe

Junior Suite, 1 King Bed

9.0 out of 10
Wonderful
(8 reviews)
  • 525 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Non Smoking, Lanai

Premium Room, 2 Queen Beds, Non Smoking, Lanai | 1 bedroom, premium bedding, down comforters, in-room safe

Premium Room, 2 Queen Beds, Non Smoking, Lanai

8.4 out of 10
Very good
(150 reviews)
  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | 1 bedroom, premium bedding, down comforters, in-room safe

Suite, 1 King Bed with Sofa bed, Non Smoking

8.6 out of 10
Excellent
(8 reviews)
  • 600 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Double Beds

1 bedroom, premium bedding, down comforters, in-room safe

Suite, 2 Double Beds

9.2 out of 10
Wonderful
(15 reviews)
  • 600 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed

1 bedroom, premium bedding, down comforters, in-room safe

Executive Room, 1 King Bed

8.6 out of 10
Excellent
(16 reviews)
  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Universal City

Near the airport.A stay at this hotel places you within half a mile (1 km) of Universal Studios Hollywood and 3 miles (5 km) of Warner Brothers Studio. Also, Hollywood Bowl is within 3 miles (5 km) and Capitol Records Tower is within 6 miles (10 km).

What's nearby

  • Universal Studios Hollywood - 7 min walk - 0.4 miles
  • Universal CityWalk - 10 min walk - 0.6 miles
  • Warner Brothers Studio - 4 min drive - 2.8 miles
  • Hollywood Bowl - 4 min drive - 3.0 miles
  • Hollywood Walk of Fame - 6 min drive - 3.9 miles

Getting around

  • Universal City Station - 8 min walk
  • Downtown Burbank Station - 10 min drive
  • Hollywood Burbank Airport (BUR) - 24 min drive

Restaurants

  • ‪The Wizarding World of Harry Potter - ‬18 min walk
  • ‪In-N-Out Burger - ‬15 min walk
  • ‪Starbucks - ‬9 min walk
  • ‪Krusty Burger - ‬7 min walk
  • ‪Antojitos Authentic Mexican Grill - ‬9 min walk

About this property

Sheraton Universal Hotel

4-star hotel near Universal Studios Hollywood
Sheraton Universal Hotel offers its guests an outdoor pool, a hot tub, and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business center and 17 meeting rooms are available. Event space at this hotel measures 32774 square feet (3045 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Sheraton Universal Hotel. For a fee, parking is available.

This 4-star Universal City hotel is smoke free.

  • 461 guestrooms or units
  • 20 levels
  • 32774 sq ft of conference space
  • 3045 sq m of conference space
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Sheraton Universal Hotel offers 461 air-conditioned accommodations with safes and coffee/tea makers. Beds feature down comforters and premium bedding. 43-inch LCD televisions come with premium cable channels. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

This Universal City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

Arabic, Chinese (Mandarin), English, French, Korean, Russian, Spanish

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Property amenities

Family friendly

  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Secured, covered self parking on site (USD 47 per night)
  • Secured valet parking on site (USD 55 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:30 AM for a fee: USD 21 to 34 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height view port in door
  • Thin carpet in room
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 43-inch LCD TV with premium cable channels

Bedroom

  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight

Check-out

Check-out before 11:00 AM

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 125 per accommodation, per stay
  • Maximum 1 (weight limit: 40 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30.0 per stay.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 21 to 34 per person
  • Covered self parking fee: USD 47 per night (in/out privileges)
  • Secured valet parking fee: USD 55 per night (in/out privileges)
  • Pet fee: USD 125 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 30.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Pool access available from 8:00 AM to 10:00 PM.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Sheraton Universal
Hotel Universal
Sheraton Hotel Universal
Sheraton Universal
Sheraton Universal Hotel
Universal Hotel
Universal Sheraton
Universal Sheraton Hotel
Sheraton Universal Hotel Hotel
Sheraton Universal Hotel Universal City
Sheraton Universal Hotel Hotel Universal City

Frequently asked questions

How close is Sheraton Universal Hotel to the airport?

Sheraton Universal Hotel is 5.4 mi (24-min drive) away from the Hollywood Burbank Airport (BUR) airport, the closest popular airport to the property.

How much does it cost to stay at Sheraton Universal Hotel?

As of Jul 5, 2025, prices found for a 1-night stay for 2 adults at Sheraton Universal Hotel on Jul 6, 2025 start from $199.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Sheraton Universal Hotel have an airport shuttle?

Airport shuttle services are not available at Sheraton Universal Hotel.

Does Sheraton Universal Hotel offer free breakfast?

Free breakfast isn’t provided at Sheraton Universal Hotel, but full breakfast is offered for a fee of between USD 21 and 34 per person. It's available every day from 7:00 AM to 11:30 AM.

Is there a casino at Sheraton Universal Hotel?

No, there is no casino at this hotel.

What time is check-in at Sheraton Universal Hotel?

Check-in start time: 4:00 PM; Check-in end time: midnight.

Is there free parking at Sheraton Universal Hotel?

Free parking is not available at this hotel. Self parking is available for USD 47 per night, and valet parking for USD 55 per night.

Does Sheraton Universal Hotel have a pool?

Sheraton Universal Hotel features an outdoor pool. Guests can enjoy pool access from 8:00 AM to 10:00 PM.

Does Sheraton Universal Hotel have a restaurant?

Sheraton Universal Hotel is home to The California's, which features American cuisine.

Does Sheraton Universal Hotel have a spa?

There are no spa services available at this hotel.

How close is Sheraton Universal Hotel to downtown Universal City?

Sheraton Universal Hotel is 0.6 mi away from Universal City.

Sheraton Universal Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 2373 out of 3843 reviews
Rating 8 - Good. 753 out of 3843 reviews
Rating 6 - Okay. 370 out of 3843 reviews
Rating 4 - Poor. 182 out of 3843 reviews
Rating 2 - Terrible. 165 out of 3843 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Thomasina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that it is very close to Universal Studios and was very happy to learn that a shuttle is available to take me to the park!! And, I get to earn Marriott Bonvoy points! Sheraton Universal for the win!!
Stayed 1 night in Apr 2025

10/10 Excellent

Mike

Traveled with family
Liked: Property conditions & facilities, room comfort

Worth the price

This place is fantastic! The pool area is awesome, with plenty of games for adults and kids. There’s cornhole, Connect Four, and Jenga. And guess what? There are quick shuttle rides every 8 minutes to Universal Studios. Oh, and the beds are super clean and comfortable.
Stayed 1 night in Apr 2025

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Mar 2025

4/10 Poor

Kulvir

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Michelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was comfortable. Some room features were a bit odd (bathroom light lit up the main bedroom area). Biggest problem was the elevators were so slow and not enough. Waited 20 minutes to get in one with luggage. Ended up having to ride the elevator up to the top floor and then down to get to the lobby.
Stayed 1 night in Apr 2025

10/10 Excellent

Andrea

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

Clean, safe, and conveniently located by universal studios. Parking does cost extra but worth it for the convenience and safety. The staff were great as well.
Stayed 4 nights in Mar 2025

10/10 Excellent

Melissa

Stayed 1 night in Mar 2025

10/10 Excellent

Salvatore

Stayed 1 night in Apr 2025

8/10 Good

Qiuying

Traveled with family and small children, Traveled with family
Liked: Cleanliness
No box of tissues in my room, we have checked in 4 people, and they only had 2 water bottles in there.
Stayed 4 nights in Mar 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Velda

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay especially if you plan on going to Universal Studios Hollywood. My family loved the hotel and transportation was included to the park.
Stayed 2 nights in Mar 2025

10/10 Excellent

Francesca

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Romela

Stayed 1 night in Mar 2025

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

ROBERT

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome and convenient!!
Stayed 1 night in Apr 2025

8/10 Good

Angel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

6/10 Okay

Alma

Traveled with family and small children, Traveled with family
Not what I expected
Stayed 1 night in Mar 2025

2/10 Terrible

jia

Traveled with family
So loud, next to the main road. Barely could fall in sleep. Bad experience .
Stayed 1 night in Mar 2025

10/10 Excellent

Ignascio, San Jose

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service!
Stayed 3 nights in Mar 2025

8/10 Good

Jeffrey

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The Staff was impeccable. You couldn't ask for more accommodating and professional people. The hotel does however need to address their elevators. They are slow, undersized for their workload, and just short of unusable.
Stayed 2 nights in Mar 2025

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Donabell

Stayed 3 nights in Mar 2025

4/10 Poor

Erin

Disliked: Staff & service
Stayed 1 night in Mar 2025

6/10 Okay

Norma, Las Vegas

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
The property is nice and the lobby has an inviting appeal. The main reason for booking the hotel what the prime location (my family and I were visiting Universal Studios). We checked after our park visit (around 9pm at night). Our bell service attendant and front desk clerk were very nice and polite. The room was nothing special, in fact a little dated. Very dim and dark and there is no central lighting, you have to manually turn on the lights, and even then no much light projected. I consistently stay at different hotels in Irvine, Orange County CA which js south of L.A, and pay a fraction of the price than what I paid here and those rooms have laminate/ vinyl flooring. The rooms here at Sheraton still have carpet! There were even stains on the carpet. Sheraton needs invest in flooring you can clean. For the price, stains on a carpet are unacceptable. Also, we checked out by 10:30 am the next day and I was $51 for self parking! Less than a 24 hour stay and that was my fee. Disgusting. If you are looking for convenience, stay here. I would not recommend for families with small children.
Stayed 1 night in Mar 2025