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Sheraton Universal Hotel

4.0 star property
Hotel near Universal Studios Hollywood in Universal City

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Photo gallery for Sheraton Universal Hotel

Exterior
Water view
Point of interest
Premium bedding, down comforters, in-room safe, desk
Meeting facility

Reviews

8.6

Excellent

Popular amenities

  • Hot Tub
    Hot TubHot Tub
  • Housekeeping
    HousekeepingHousekeeping
  • Breakfast available
    Breakfast availableBreakfast available
  • Bar
    BarBar
  • 24/7 front desk
    24/7 front desk24/7 front desk
  • Room service
    Room serviceRoom service

Check-in time

4:00 PM

Check-out time

11:00 AM

Explore the area

Map
333 Universal Hollywood Drive, Universal City, CA, 91608
  • Popular LocationThe Wizarding World of Harry Potter™7 min walk
  • Popular LocationUniversal Studios Hollywood8 min walk
  • Popular LocationUniversal CityWalk12 min walk
  • AirportBurbank, CA (BUR-Hollywood Burbank)17 min drive

Similar properties

Lobby
Hilton Los Angeles/Universal City
Pool
Pet friendly
Restaurant
Air conditioning
4.3 out of 5, Excellent, (2564)
The price is $458
includes taxes & fees
$395 per night
Aug 10 - Aug 11
Hilton Los Angeles/Universal City

About the neighborhood

Universal City

Near the airport.A stay at this hotel places you within half a mile (1 km) of Universal Studios Hollywood and 3 miles (5 km) of Warner Brothers Studio. Also, Hollywood Bowl is within 3 miles (5 km) and Capitol Records Tower is within 6 miles (10 km).

What's nearby

  • The Wizarding World of Harry Potter™ - 7 min walk
  • Universal Studios Hollywood - 8 min walk
  • Universal CityWalk - 12 min walk
  • Warner Brothers Studio - 6 min drive
  • Hollywood Bowl - 6 min drive

Getting around

  • Universal City Station - 8 min walk
  • Downtown Burbank Station - 10 min drive
  • Hollywood Burbank Airport (BUR) - 18 min drive

Restaurants

  • ‪The Wizarding World of Harry Potter - ‬18 min walk
  • ‪In-N-Out Burger - ‬15 min walk
  • Starbucks
  • ‪Krusty Burger - ‬7 min walk
  • ‪Isla Nu-Bar - ‬5 min walk

About this property

Sheraton Universal Hotel

Hotel near Universal Studios Hollywood in Universal City
Sheraton Universal Hotel offers its guests an outdoor pool, a spa tub, and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A business center and 17 meeting rooms are available. Event space at this hotel measures 32774 square feet (3045 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Sheraton Universal Hotel. For a fee, parking is available.

This Universal City hotel is smoke free.

  • 461 guestrooms or units
  • 20 levels
  • 32774 sq ft of conference space
  • 3045 sq m of conference space
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Sheraton Universal Hotel offers 461 air-conditioned accommodations with safes and coffee/tea makers. Beds feature down comforters and premium bedding. LCD televisions come with premium cable channels. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

This Universal City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

Arabic, Chinese (Mandarin), English, French, Korean, Russian, Spanish

Property amenities

Family friendly

  • Free crib
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Secured, covered self parking on site (USD 39.60 per night)
  • Secured valet parking on site (USD 55 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:30 AM for a fee: USD 21 to 34 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool
  • Spa tub
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height view port in door
  • Thin carpet in room
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • LCD TV with premium cable channels

Bedroom

  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight

Check-out

Check-out before 11:00 AM

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 125 per accommodation, per stay
  • Maximum 1 (weight limit: 40 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30.0 per stay.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 21 to 34 per person
  • Covered self parking fee: USD 39.60 per night (in/out privileges)
  • Secured valet parking fee: USD 55 per night (in/out privileges)
  • Pet fee: USD 125 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 30.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Pool access available from 8:00 AM to 10:00 PM.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Sheraton Universal
Hotel Universal
Sheraton Hotel Universal
Sheraton Universal
Sheraton Universal Hotel
Universal Hotel
Universal Sheraton
Universal Sheraton Hotel
Sheraton Universal Hotel Hotel
Sheraton Universal Hotel Universal City
Sheraton Universal Hotel Hotel Universal City

Frequently asked questions

How close is Sheraton Universal Hotel to the airport?

Sheraton Universal Hotel is 5.2 mi (18-min drive) away from the Hollywood Burbank Airport (BUR) airport, the closest popular airport to the property.

How much does it cost to stay at Sheraton Universal Hotel?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at Sheraton Universal Hotel on Aug 20, 2024 start from $246.05, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Sheraton Universal Hotel have an airport shuttle?

Airport shuttle services are not available at Sheraton Universal Hotel.

Does Sheraton Universal Hotel offer free breakfast?

Free breakfast isn’t provided at Sheraton Universal Hotel, but full breakfast is offered for a fee of between USD 21 and 34 per person. It's available every day from 7:00 AM to 11:30 AM.

Is there a casino at Sheraton Universal Hotel?

No, there is no casino at this hotel.

What time is check-in at Sheraton Universal Hotel?

Check-in start time: 4:00 PM; Check-in end time: midnight.

Is there free parking at Sheraton Universal Hotel?

Free parking is not available at this hotel. Self parking is available for USD 39.60 per night, and valet parking for USD 55 per night.

Does Sheraton Universal Hotel have a pool?

Sheraton Universal Hotel features an outdoor pool. Guests can enjoy pool access from 8:00 AM to 10:00 PM.

Does Sheraton Universal Hotel have a restaurant?

Sheraton Universal Hotel is home to The California's, which features American cuisine.

Does Sheraton Universal Hotel have a spa?

There are no spa services available at this hotel.

How close is Sheraton Universal Hotel to downtown Universal City?

Sheraton Universal Hotel is 0.6 mi away from Universal City.

Sheraton Universal Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 2239 out of 3615 reviews" "
Rating 8 - Good. 706 out of 3615 reviews" "
Rating 6 - Okay. 332 out of 3615 reviews" "
Rating 4 - Poor. 170 out of 3615 reviews" "
Rating 2 - Terrible. 168 out of 3615 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Henry

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very happy with this vacation. If there is a negative it would be that I don’t receive my points because I made my reservation thru Travelocity.

10/10 Excellent

Danielle, Lufkin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, safe, modern hotel. Professional customer service. Offers free shuttle bus to and from Universal Studios but also walkable if you prefer to walk.
Stayed 2 nights in Apr 2024

6/10 Okay

Hernan

Traveled with family and small children, Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The staff was friendly but unfortunately I got my gasoline stolen from my truck. Park at your own risk at the Sheraton parking garage. Security couldn’t provide a safe stay for me and my family.
Stayed 1 night in Apr 2024

10/10 Excellent

Javier

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

8/10 Good

Javier

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hair dryer did not work.
Stayed 1 night in Apr 2024

4/10 Poor

gregory

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Good location. Shuttles to universal was convenient. But this place needs reimagining. Bathroom floor was dirty when we arrived. Bathroom door was broken. Looks like a local handyman was patch repairing random things. Also the room we had a door to join two rooms. Because of that door. We can hear the next room like they were in our room behind a door. We could hear their conversation very well. I could hear “put on your shoes”, “let’s go”and “we need to go” The sofa bed for the king with sofa bed rooms was so HARD it was unbearable. DO NOT get that room the sofa bed is a deal breaker. The king size bed was fine. Hilton has a king with a sofa bed that we stayed in a year before. It’s WAY better. And the bathroom is almost 3 times bigger.
Stayed 2 nights in Apr 2024

8/10 Good

Kim

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful and friendly. Did not have gift shop but had vending machines that you can get items from. Part of the lobby is under construction.
Stayed 2 nights in Mar 2024

10/10 Excellent

Nancy

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The employees were all extremely helpful and friendly. Our room did need some maintenance repairs and more of a deeper cleaning in bathroom.
Stayed 3 nights in Apr 2024

10/10 Excellent

Megan

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Jason

Stayed 1 night in Apr 2024

10/10 Excellent

Na

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to go to universal studio
Stayed 2 nights in Apr 2024

10/10 Excellent

Meng-I Ellen

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable (albeit steep uphill) to universal studio and city walk or downhill to metro station. Hotel offers free shuttle rides every 15 minutes to universal city walk during regular hours if too tired to do more walking. Friendly staff and clean room - would stay again if cancellation policy is more flexible as guests have no control over flights.
Stayed 2 nights in Apr 2024

2/10 Terrible

Vijay, Rancho Cordova

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Never get the TL rooms. Too close to the pool and gets noisy. Don’t upgrade to premium rooms, they are small and by no standards premium. I would suggest avoiding this hotel. Very average and not worth the price they charge. Never again.
Stayed 2 nights in Apr 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Average
Bathroom light didn’t work, bathroom door made loud screeching noises, and I found a purse with a taser, change, and pictures of someone in the military in a drawer. Apparently they don’t check everything, which makes me wonder if they even clean rooms. Thank god I’m an honest person and I turned in the purse at check in station.
Stayed 2 nights in Apr 2024

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Universal Studios
Updated nicely and so close to Universal
Stayed 3 nights in Apr 2024

6/10 Okay

Zeynep

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

Lanell

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located to Universal, as we were exhausted from the days activities and needed a relaxing stay. Check-in was easy and staff was super friendly and down to earth. Room was cozy, clean and comfortable.
Stayed 1 night in Apr 2024

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed for the weekend. Wonderful property. The California restaurant was a great experience, and provided most of our meals during our stay. It is conveniently located to Universal Studios.
Stayed 3 nights in Apr 2024

4/10 Poor

Alberto

Stayed 2 nights in Apr 2024

10/10 Excellent

Jorge

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

10/10 Excellent

Lina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super close to Universal Studios. Breakfast was good. Staff was nice and helpful.
Stayed 3 nights in Apr 2024

10/10 Excellent

Yenifer

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Loved that there were many places at walking distance or 5 minute drives. The self serve snacks were a big hit for my daughters and the pool. Loved the pool by bar. They cleaned our room everyday without us having to ask like in other hotels.
Stayed 4 nights in Apr 2024

10/10 Excellent

Della

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

10/10 Excellent

Kenia

Liked: Cleanliness, staff & service, property conditions & facilities
Great option if you are visiting Universal Studios!!
Stayed 1 night in Apr 2024

8/10 Good

Brian

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great atmosphere and hotel. super comfy king bed. great view. cons are mold, mildew in shower, cracked tiles and missing grout, sofa couch was terrible, very uncomfortable. broken door piece to bathroom, closet doors stick and rub on cabinet frame. they charge a fee to park in there parking structure. It should be complimentary if your staying at the hotel
Stayed 1 night in Apr 2024