4.2 out of 5

"Enjoyed my stay with the lovely staff at the hotel. It has a wonderful restaurant called The Front Porch and the grounds are beautifully maintained. I ... " More

By a verified traveler on Sun 13 May 2018

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Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$225 per night

Suite

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Deluxe Room, 2 Queen Beds, Accessible

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Premium Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

The Garland ratings based on 79 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Garland

Everyone (27) Family (3)
5 out of 5
Great boutique hotel with all the amenities and an excellent restaurant that is also a magnet for locals. A lovely oasis.

Posted by , from Long Island, NY on Nov 20, 2018

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Comment from Hotel Management

Nov 22, 2018 by Darin

We love your review! Thank you for taking the time to review your recent experience at The Garland. We look forward to the opportunity to host you again soon!

5 out of 5
Enjoyed my stay with the lovely staff at the hotel. It has a wonderful restaurant called The Front Porch and the grounds are beautifully maintained. I look forward to my next LA trip and staying there.

Posted by on May 13, 2018

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Comment from Hotel Management

May 14, 2018 by Brandon

Thank you for spending your trip to LA at The Garland and The Front Yard. We are happy to know that you had a swell time with us grooving back to the 1970's. We hope to see you soon!

4 out of 5
We had a problem when we first checked in with the sliding “patio” door! Door was off its track and could not be closed! We wanted to leave the room to go somewhere, but couldn’t because they said someone would arrive “shortly” to repair, but unfortunately nearly two hours later and two trips to the desk, we finally got someone to the room to get the door back on track. We never attempted to open the door again! Yes they did attempt to offer another room, but not in that building or not as convenient a location! Made it sound like there wasn’t much more available!

Posted by , from South Jersey on Apr 24, 2018

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Comment from Hotel Management

Apr 28, 2018 by Darin

Thank you for choosing to stay with us! I apologized for the delayed service. It certainly should not have happened. Despite your door, I am pleased to know you still had a positive experience. We hope to welcome you back in the future!

5 out of 5

Quaint, cool, and charming one-of-a-kind hotel!

This was a terrific place! Unique decorations and cool color schemes made the hotel aesthetically pleasing. Very courteous and professional staff throughout. Great location with shuttle service to Universal Studios and the Metro. Very clean both in and out of the rooms, lobby, restaurant, and pool. The hot tub was a great place to relax after long days of walking in Hollywood and the amusement parks. I would definitely visit this hotel again and would recommend to my friends and family!

Posted by , from Richmond, VA on Apr 10, 2018

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Comment from Hotel Management

Apr 28, 2018 by Darin

Wonderful! Thank you for the kind words and high recommendation. We love the pictures! Please come back soon!

4 out of 5
Had a good stay at the Garland Hotel, when my party and I arrived, we were told our room was switched to another room where we would had a good or some view to Hollywood Studios, but sadly we had the view to highway 101 and parking lot. Oh well! After our valcony door was fix, we had a quiet night in conformable beds. Had to asked housekeeping for clean towels and our beds were just okay made on our second day. Third day, our beds were made better but pooll towels were still on the chair from the night before. Please don't get me wrong, housekeeping staff were nice/friendly but nobody is perfect. Pool area was clean with plenty of clean towels Service in this area was great. Would probably stay here again. Yours truly, Oh, plenty of parking

Posted by , from California on Apr 7, 2018

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Comment from Hotel Management

Apr 28, 2018 by Darin

Thank you for choosing to stay with us and providing some constructive feedback. We are thrilled you enjoyed your experience with us and would consider us again in the future. See you soon!

2 out of 5

Not quite up to the hoopla

Pros: The valet service was prompt and professional. I liked that I could send a text message and the car would be ready within less than 10 minutes.
Cons: Breakfast at The Front Porch was a big disappointment. Food OK, service dreadful. No one came to take our order and we had to flag down servers.
Location: Convenient to Universal Studios, Warner Brothers.
I researched hotels near Universal Studios. The Garland came highly rated on several travel websites. Our experience was disappointing. My wife, our teenage daughter, and I arrived late our first night -- I called a few days before to alert the hotel that our flight was scheduled to arrive in the late evening to ensure that they held the reservation -- and found that the double queen room which we'd booked over a month in advance was unavailable due to overbooking. For our first night, they put us into a smaller room with one king size bed and a roll-away cot that we had to shoe-horn into the apace between the bed and the sliding glass door. The hotel promised that they would move us into the type of room we'd originally booked the next day, while we were out. For our inconvenience, the hotel agreed to pick up the cost of our first night's valet parking and our breakfast in the hotel restaurant the following morning. The next day, as promised, we found our luggage placed in a double queen room. It was larger than the room we had the right before but, still, smaller than I'd expected from the numerous photos I'd seen on the internet. Beds were soft and uncomfortable. When we were checking out, our bill showed us being charged for the valet service and breakfast that was suppose to have been "comped." A brief discussion with the clerk had that straightened out.

Posted by , from New York on Feb 25, 2018

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Comment from Hotel Management

Apr 1, 2018 by Darin

Thank you for choosing to stay with us. We are disappointed we did not meet your expectations and the room type booked was not honored the first night. We know many people have different bed preferences and as a result we do have medium soft beds. For guests that require a little more firm we do have bed boards upon requests. Again, thank you for your feedback and we hope we have another opportunity to serve you in the future.

5 out of 5
Very cool room especially for the kids with the bunk beds. Comfortable and clean. Only a one night stay so we didn’t get to enjoy all amenities. The food at the restaurant for breakfast was all delicious! Super close to universal Studios and they had a trolley to take you there but we didn’t use it.

Posted by , from san diego on Jan 24, 2018

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Comment from Hotel Management

Apr 1, 2018 by Darin

Thank you for joining us at The Garland. We hope to be able to host you longer on your next trip out to LA!

4 out of 5

Cute and cozy....

Kid friendly but the vibe is quaint and romantic, we'll come back sans kids next time... ;)

Posted by on Sep 11, 2017

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Comment from Hotel Management

Nov 27, 2017 by Darin

Wonderful! We can't wait to welcome you back!

4 out of 5

A bit dated, but a nice place to stay.

Pros: Bed comfort was good and the hotel is well maintained. The breakfast buffet (while a tad spendy) was very good with lots of good options.
Location: Near Universal Studios.
We chose the Garland in part because of its proximity to Universal Studios, and in this regard it was perfect (save being right on site, but for the price difference, the 1 mile drive was very, very easy.) It is a bit of an older property (it seems), but has been maintained well and the retro decoration is appropriate. The rooms were comfortable and quiet. We didn't use many of the amenities of the hotel, with the exception of the on site restaurant which was very good. The staff wasn't always as knowledgable or helpful as we've experienced in other places, but there were polite and well intentioned.

Posted by on Aug 1, 2017

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Comment from Hotel Management

Nov 27, 2017 by Darin

Thank you for choosing to stay with us. We are delighted you enjoyed your stay. We appreciate your feedback and will continue to learn and grow our service. We look forward to the opportunity to serve you again soon!

5 out of 5

Great hotel. Lots of summer time fun in the pool!

Pros: Everything.
Cons: The shop was cute, but it missed a lot of the necessities that regular hotel shops had.
Location: Close to L.A. attractions.
We were pleasantly surprised with how lovely this hotel was. Great pool and family friendly. They even had a movie poolside for the kids during the evening. A taco cart during happy hour. Clean, updated hotel. The restaurant was great, service was superb. We will definitely be coming back. This hotel has something for everyone, whether you are traveling with kids or not.

Posted by , from Northern California on Jul 25, 2017

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Comment from Hotel Management

Nov 27, 2017 by Darin

Wonderful! We appreciate your kind words and your business. We are delighted you and an enjoyable experience. Please come back and visit us again soon!

Property Features

The Garland offers its guests an outdoor pool, a spa tub, and a fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A business center, limo/town car service, and meeting rooms are available. Multilingual staff, gift shops/newsstands, and concierge services are also featured at the business-friendly The Garland. For a fee, parking is available. This 4-star North Hollywood hotel is smoke free.

  • 257 guestrooms or units
  • 7 levels
  • 2 buildings
  • 4 conference rooms
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Car service
  • Concierge
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Outdoor pool
  • Free WiFi
  • Free area shuttle
  • Free theme park shuttle
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Parking

Long-term parking (surcharge) , Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Los Angeles, CA (LAX-Los Angeles Intl.) (38.5 km / 23.9 mi)
  • Train station: Burbank Bob Hope Airport Station (7.1 km / 4.4 mi)
  • Property shuttles: Free area shuttle and theme park shuttle
  • Parking: Valet parking, self parking, and extended parking available for a surcharge

Room Amenities

The Garland offers 257 air-conditioned accommodations with laptop-compatible safes and complimentary newspapers. Rooms open to balconies. Flat-screen televisions come with premium satellite channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This North Hollywood hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Private balcony
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 11:30 AM.

The Garland has a restaurant serving light fare only.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Take advantage of the fitness facility or join a daily Tai Chi Yoga class in the tranquil Beverly Park.

  • Yoga classes/instruction on site

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility