For customer service, call us toll-free at 1-800-397-3342. For customers outside the US, please call 1-404-728-8787. International calling rates will apply.
Within 3 miles (5 km) of this Arcadia hotel, you'll find Santa Anita Park and Monrovia City Hall. Westfield Santa Anita and Recreation Park are also within 3 miles (5 km).
Business services
This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. There's a 24-hour fitness center on site, and a 24-hour front desk and a complimentary grocery shopping service are also provided.
Free Internet, refrigerators
Featuring conveniences like living rooms and refrigerators, the 124 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with cable channels. Microwaves, room service, and coffee/tea makers are also available.
Hilton Garden Inn Arcadia/Pasadena Area ratings based on 11 Verified Reviews
Review Summary
4.1
out of 5
4.0 out of 5.0
Room cleanliness4.5 out of 5.0
Service & staff5.0 out of 5.0
Room comfort4.5 out of 5.0
Hotel condition4.0 out of 5.0
Guest reviews for Hilton Garden Inn Arcadia/Pasadena Area
Everyone (4)Family (3)
5 out of 5
I always feel at home when i stay here. It's not a stuffy environment, it feels like home . The employees seem genuinely kind and interested in making you feel relaxed. It doesn't feel like they're just working to get by. Thank you for making my family feel at home for the holidays. I will be here again if i need to stay in a local hotel in the area again.
Posted by a verified traveler on Nov 29, 2019
Was this review helpful to you?
Comment from Hotel Management
Nov 29, 2019
by Griselda
Dear guest. Thank you so much for taking the time to express your satisfaction with your stay at Hilton Garden Inn Arcadia. Our staff strives to ensure each guest has a pleasant experience and I am delighted that you enjoy your stays with us. Being your home away from home is our goal and we look forward to having you with us once again in the near future. Happy Holidays!
5 out of 5
Thoroughly enjoyed my 2 day stay over the Memorial Day weekend.
Room was very comfortable, staff was very courteous & friendly. Would definitely return, and highly recommend the Hilton Garden Inn in Arcadia, CA.
Posted by a verified traveler on May 29, 2019
Was this review helpful to you?
Comment from Hotel Management
May 31, 2019
by Griselda
Dear Guest,
Thank you so much for taking the time to review our hotel. Our team is delighted to know that you enjoyed your stay with us as they strive to make every stay a special one. We hope to see you very soon during your next travel to Arcadia.
5 out of 5
Posted by a verified traveler on May 7, 2019
Was this review helpful to you?
Comment from Hotel Management
May 31, 2019
by Griselda
Dear Guest,
Thank you for your wonderful rating! We are delighted that you enjoyed your stay with us at the Hilton Garden Inn Arcadia/Pasadena Area. We look forward to having you with us again.
2 out of 5
The hotel decor was modern and tasteful. I appreciate the free parking and coffee. But the problem with our stay was with the number of beds in our room. My Travelocity confirmation stated a room with two queen beds. When checking in, I was told that I booked a room with one king bed. I showed my confirmation with two queen beds and was told Travelocity’s communique with Hilton placed me in a room with a King. I am traveling with two adults and two kids. One king bed doesn’t fit all of us. They said they were completely booked for any other rooms with two queen beds and offered a rollaway bed. Feeling out of options, I said yes to the rollaway bed. I checked in around 5 pm and after repeated requests for the rollaway bed, it finally arrived at 9 pm. I then learned the hotel was being watched over by a single employee, which is ludicrous for a property this size, which is why it took so long for this lone employee to bring up the bed. My main issue is now trusting whether any reservations I make via Travelocity will be correct and honored. My hassles would have been avoided had I just gotten the room on my Travelocity confirmation. I don’t know if the fault lies with Travelocity or the hotel. Either way, I feel like I got the “bait and switch” treatment.
Posted by a verified traveler on Feb 18, 2019
Was this review helpful to you?
Comment from Hotel Management
Mar 1, 2019
by Griselda
Dear guest,
Thank you for taking the time to express your concerns. I truly apologize for the inconveniences experienced with your reservation at our hotel. This is not something that occurs often at our and please know that I am looking into what may have caused the change in room type. You can continue booking through third party websites; however, I do recommend that you reach out to the hotels after making your reservation to ensure your reservation details are correct as details may change during the reservation downloading process. Please contact me directly next time you are in Arcadia or make a reservation and I will make it right.
4 out of 5
Nice hotel close to Arcadia
Nice hotel with comfortable bed. Good sized fridge and plenty of warm water for showers.
Posted by Patsy, from Providence on May 22, 2018
Was this review helpful to you?
Comment from Hotel Management
May 29, 2018
by Hotel Management
Thank you for taking the time to review our hotel! We appreciate your praises to our property.
2 out of 5
Sound in hotel.
Staff and Hotel we're great, however there was a lot of sound coming into the room from the adjoining room via their television. Also, could hear every step of other guest in the floor above me. Overall the sound is an issue.
Thanks, James.
Posted by a verified traveler on Feb 14, 2018
Was this review helpful to you?
5 out of 5
Clean and good staff
Standard Hilton Garden Inn. I always have a good experience at these hotels.
Posted by a verified traveler on Aug 6, 2013
Was this review helpful to you?
4 out of 5
Clean, roomy and friendly invironment
Pros:Close restaurants, Free Internet, professional cordial and clean invironment
Cons:Noisy, not even a simple free continental type breakfast
While the services and the room quality is very good to excellent for the price, one can hear next door or above room tenants talking - so, sound proof in the room is not good.
Posted by Rusomia, from California on Dec 3, 2012
Was this review helpful to you?
4 out of 5
The hotel made me feel at home
Pros:Close restaurants, Quiet, an ideal location within reach of freeway shops, easy access to hiking trails shops and fwys
Cons:there is no sound proof from one room to another., no free breakfast
While the outward appearance of the hotel was nice, cozy and warm, one can feel the dirt on the room carpets right away. I'd noticed that if I step on the carpet with a moist or wet feet/shoes and step into the bathroom's nice and clean tile, one can see the black/dirty marks on the tile floor.
Posted by Rusomia, from California on Nov 19, 2012
Was this review helpful to you?
5 out of 5
Good value
I stayed here overnight while attending a wedding in Pasadena. The area is great. Lots of restaurants and easy to get to Pasadena. Room was very nice and service very efficient . . . price was excellent!
Hilton Garden Inn Arcadia/Pasadena Area offers its guests an outdoor pool, a spa tub, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. Event space at this hotel measures 1300 square feet (121 square meters) and includes conference space. Multilingual staff, gift shops/newsstands, and laundry facilities are also featured at the business-friendly Hilton Garden Inn Arcadia/Pasadena Area. Parking is available for a fee. This 3-star Arcadia hotel is smoke free.
124 guestrooms or units
4 levels
1300 sq ft of conference space
121 sq m of conference space
Built in 1999
Dining venue
Bar or lounge
Business center (24 hours)
Conference space
Breakfast available (surcharge)
Dry cleaning
Self-service laundry
Front desk (24 hours)
Express check-in
Express check-out
Staff is multilingual
Front-desk safe
Grocery service (free)
Wedding services available
Gift shop
Newspapers for purchase
Elevator
No smoking on site
Family Friendly Amenities
Family property
Outdoor pool
Separate living room1
Free WiFi
Laundry facilities
Refrigerator
Microwave
Free cribs/infant beds
Internet
Available in all rooms:
Free WiFi
, Free wired Internet
Available in some public areas:
Free WiFi
Parking
Self parking (surcharge)
Transport
Airport: Burbank, CA (BUR-Bob Hope) (35.6 km / 22.1 mi)
Train station: El Monte Station (8.4 km / 5.2 mi)
Property shuttles: Area shuttle
Parking: Self parking available for a surcharge
Room Amenities
Hilton Garden Inn Arcadia/Pasadena Area offers 124 air-conditioned accommodations with safes and complimentary newspapers. Accommodations offer separate living rooms. 32-inch flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers. This Arcadia hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
Living room
In-room dining
Flat-screen television
Cable channels
Premium channels
Movies for purchase
Refrigerator
Microwave
Coffee maker
Cribs (free)
Rollaway beds (free)
Housekeeping (daily)
Newspapers (free)
Hair dryer
Safe
Toiletries (free)
Telephone
Iron and ironing board
Desk
Blackout drapes
Air conditioning
Connecting rooms available
Food & Drink
For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6 AM to 10 AM and on weekends from 6 AM to 11 AM.
Hilton Garden Inn Arcadia/Pasadena Area has a restaurant serving breakfast only.
A complimentary grocery shopping service is offered and room service is available.
Nearby Activities
An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Golfing on site
Hiking/biking trails nearby
Accessibility
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Wheelchair accessible path of travel
Accessible bathroom
Roll-in shower
Wheelchair accessible parking
In-room accessibility
Assistive listening devices available
Braille or raised signage
Hotel Policies
Check-in
Check-in time starts at 3 PM
Check-in time ends at midnight
Minimum check-in age is: 18
Special check-in instructions:
An adult age 18 or older must assume all liability for the booking.
An adult age 18 or older must assume all liability for the booking.
Check-out
Check-out by noon
Payment types
Children and extra beds
Children are welcome.
Free rollaway/extra beds!
Free cribs (infant beds)!
Pets
Pets: USD 60.00 per accommodation, per stay
Weight limit: 100 lbs
Policies
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Debit cards not accepted
UnionPay
Debit cards
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for cooked-to-order breakfast: USD 14.95 per person (approximately)
Self parking fee: USD 10.00 per day
Pet fee: USD 60.00 per accommodation, per stay
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Hilton Garden Inn Arcadia/Pasadena Area Hotel Arcadia
Hilton Garden Inn Arcadia/Pasadena Area Hotel
Hilton Garden Inn Arcadia/Pasadena Area Arcadia
Hilton Garden Inn Arcadia
Hilton Arcadia Pasadena Area
Hilton Garden Inn Arcadia/Pasadena Area Hotel
Hilton Garden Inn Arcadia/Pasadena Area Arcadia
Hilton Garden Inn Arcadia/Pasadena Area Hotel Arcadia
You should know
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
There was an error importing /Los-Angeles-Hotels-Hilton-Garden-Inn-Arcadia/Pasadena-Area.h424188-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspException: Problem accessing the absolute URL "https://www.travelocity.com/Los-Angeles-Hotels-Hilton-Garden-Inn-Arcadia/Pasadena-Area.h424188-p2.Hotel-Reviews?rm1=a2&". java.io.FileNotFoundException: https://www.travelocity.com/Los-Angeles-Hotels-Hilton-Garden-Inn-Arcadia/Pasadena-Area.h424188-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
