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City center stay
At this Ontario hotel, you'll be within half a mile (1 km) of Ontario Convention Center and 3 miles (5 km) of Museum of History and Art. Ontario Mills Shopping Mall and Citizens Business Bank Arena are also within 6 miles (10 km).
Nightclub, outdoor pool
A nightclub, 2 restaurants, and an outdoor pool are all featured at this smoke-free hotel. Traveling on business? Take advantage of the 13 conference rooms, 24-hour business center, and free airport shuttle. Enjoy the 24-hour fitness center and perks like free self parking and a free area shuttle.
Free WiFi, MP3 docks
Featuring conveniences like refrigerators and coffee/tea makers, the 482 guestrooms also offer free WiFi and flat-screen TVs with cable channels. MP3 docks, room service, and free weekday newspapers are also available.
Jun 21, 2019 by Director of Front Office Operations
Thank you for your feedback. We appreciate you rating us 4 stars and look forward to your next visit.
Mar 10, 2019 by Director of Front Office Operations
Hello - We pride ourselves on providing sincere and warm service and the actions of the rude front desk staff is less than acceptable. Please accept our sincere apology. We assure you that we will utilize your comments for training our team members. Thank you again for your review and we hope to welcome you back soon.
Apr 13, 2019 by Director of Front Office Operations
Hello- Thank you for your feedback. We are disappointed to learn you did not enjoy your stay. Please accept our sincere apology. We hope you will give us another opportunity to show our commitment to providing great service.
Sep 19, 2018 by Director of Front Office Operations
Hello Lorraine, Thank you for sharing the pictures. Per our conversation, I have already addressed the issue with the respective department heads and the issue has been fixed. I once again thank you for letting us know.
Sep 18, 2018 by Director of Front Office Operations
Hello Lorraine, It was a pleasure talking to you yesterday. Thank you for bringing this to our attention. I have addressed the issue with housekeeping, engineering and the front desk representative you spoke to at check-out. I assure you the issue has been resolved. Please accept my sincere apology for the inconvenience you experienced and the delay in contacting you.
Aug 2, 2018 by Director of Front Office Operations
Dear Heather, We are disappointed to learn that you have problems with room cleanliness, TV and phone. Please accept my sincere apology. I will certainly address it with the appropriate departments. Thank you for letting us know. I hope you will give us another opportunity to show that we are a much better property than what you experienced on your last visit. Sincerely.
DoubleTree by Hilton Ontario Airport offers its guests an outdoor pool and a 24-hour fitness center. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. You'll find a 24-hour business center on site. Event space at this hotel measures 12800 square feet (1189 square meters) and includes conference space. A nightclub, multilingual staff, and gift shops/newsstands are also featured at the business-friendly DoubleTree by Hilton Ontario Airport. A roundtrip airport shuttle at scheduled times and an area shuttle are free. Free self parking is available. This 4-star Ontario hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Long-term parking (surcharge) , Free self parking
DoubleTree by Hilton Ontario Airport offers 482 air-conditioned accommodations with MP3 docking stations and safes. 37-inch flat-screen televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
For a fee, guests can enjoy full breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 10:00 AM.
Citrus West - This café serves breakfast and lunch. A children's menu is available.
Porter's Prime - This steakhouse specializes in American cuisine and serves dinner only. Open daily.
Room service (during limited hours) is available.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Special check-in instructions:
Airport shuttle service is available at scheduled times from 4:00 AM to 1:00 AM. Fees may apply. Contact the property in advance to get details.
Airport transportation is offered at scheduled times from 4:00 AM to 1:00 AM. Fees may apply. For details, please contact the property in advance.
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.