Comfort Inn Lansing West

2.5 star property
Hotel near Lansing Mall in Lansing

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Photo gallery for Comfort Inn Lansing West

Desk, iron/ironing board, free cribs/infant beds, free WiFi
Banquet hall
Lobby
Lobby
Indoor pool

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Housekeeping
  • Gym

Explore the area

View in a map
525 N Canal Road, Lansing, MI, 48917
  • Place, Horrocks Farm Market
    ‪3 min walk‬
  • Place, Michigan State Capitol
    ‪9 min drive‬
  • Place, Lansing Center
    ‪10 min drive‬
  • Airport, Lansing, MI (LAN-Capital Region Intl.)
    ‪9 min drive‬

Room options

Standard Room, 2 Double Beds, Non Smoking

7.8 out of 10
Good
(19 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(35 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Non Smoking, Balcony

9.6 out of 10
Exceptional
(5 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 300 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Double Beds, Accessible, Non Smoking (Accessible Bathtub)

8.0 out of 10
Very good
(1 review)
  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Accessible, Non Smoking (Accessible Bathtub)

8.0 out of 10
Very good
(1 review)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Lansing

Waverly stay.With a stay at this Waverly hotel, you'll be within 2 miles (3 km) of Lansing Mall and 6 miles (10 km) of Michigan State Capitol. Also within 9 miles (15 km) are Lansing Center and Union Depot.

What's nearby

  • Horrocks Farm Market - 3 min walk - 0.2 miles
  • Lansing Mall - 3 min drive - 2.3 miles
  • Michigan State Capitol - 9 min drive - 10.2 miles
  • Lansing Center - 10 min drive - 10.4 miles
  • Michigan State University - 12 min drive - 13.3 miles

Getting around

  • East Lansing Station - 18 min drive
  • Detroit Metropolitan Wayne County Airport (DTW) - 90 min drive

Restaurants

  • ‪Horrock's Wine Bar - ‬5 min walk
  • ‪McDonald's - ‬8 min walk
  • ‪Horrock’s Beer Garden - ‬6 min walk
  • ‪Texas Roadhouse - ‬15 min walk
  • ‪Culver's - ‬18 min walk

About this property

Comfort Inn Lansing West

Hotel near Lansing Mall in Lansing
Comfort Inn Lansing West offers its guests an indoor pool and a fitness center. WiFi is free in public spaces. A 24-hour business center and 3 meeting rooms are available. Free breakfast is served daily. The business-friendly Comfort Inn Lansing West also features a vending machine, coffee/tea in a common area, and laundry facilities. Self parking is free.

This Lansing hotel is smoke free.

  • 1 building
  • 104 guestrooms or units
  • 3 levels
  • Continental breakfast (free)
  • Business center (24 hours)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • No smoking on site
Comfort Inn Lansing West offers 104 accommodations with coffee/tea makers and hair dryers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

This Lansing hotel provides complimentary wireless Internet access. Cable television is provided. Housekeeping is provided daily.

Similar properties

Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • HDTV with cable channels

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 AM
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. 
    Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Pool access available from 10:00 AM to 10:00 PM.
  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Comfort Inn Hotel Lansing
Comfort Inn Lansing
Comfort Inn Hotel
Comfort Inn Lansing
Comfort Inn Hotel Lansing

Frequently asked questions

How close is Comfort Inn Lansing West to the airport?

Comfort Inn Lansing West is 8.2 mi (14-min drive) away from the Lansing, MI (LAN-Capital Region Intl.) airport, the closest popular airport to the property.

Does Comfort Inn Lansing West have an airport shuttle?

Airport shuttle services are not available at Comfort Inn Lansing West.

Does Comfort Inn Lansing West offer free breakfast?

Comfort Inn Lansing West offers free continental breakfast every day from 6:00 AM to 10:00 AM.

Is there a casino at Comfort Inn Lansing West?

No, there is no casino at this hotel.

What time is check-in at Comfort Inn Lansing West?

Check-in start time: 3:00 PM; Check-in end time: 7:00 AM.

Is there free parking at Comfort Inn Lansing West?

This hotel offers free self parking.

Does Comfort Inn Lansing West have a pool?

Comfort Inn Lansing West features an indoor pool. Guests can enjoy pool access from 10:00 AM to 10:00 PM.

Does Comfort Inn Lansing West have a spa?

There are no spa services available at this hotel.

How close is Comfort Inn Lansing West to downtown Lansing?

Comfort Inn Lansing West is 5.4 mi away from Lansing.

Comfort Inn Lansing West Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 445 out of 1001 reviews
Rating 8 - Good. 334 out of 1001 reviews
Rating 6 - Okay. 121 out of 1001 reviews
Rating 4 - Poor. 52 out of 1001 reviews
Rating 2 - Terrible. 49 out of 1001 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Rosa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2025

6/10 Okay

mark

Traveled with group
Liked: Room comfort
Disliked: Cleanliness, staff & service
Sam the manager was awesome when checking in, he’s a great guy. Pillows are way too tiny and I asked for more but they didn’t have any. Ice machines were broken and our sink was clogged. Checkout on hotels.com said 12 noon. Housekeeping knocked on our door at 10:55.
Stayed 2 nights in Aug 2025

4/10 Poor

Adrian

Business traveler
Disliked: Amenities
What a tired old dump. The room was quiet but carpets in hallways were stained and disgusting. The breakfast only offered two cereal options and the baked goods and bagels made me wonder how old they were. Overall it was gross.
Stayed 1 night in Aug 2025

8/10 Good

Bob

Liked: Cleanliness, amenities, property conditions & facilities
Very comfortable and clean room
Stayed 4 nights in Aug 2025

8/10 Good

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was fine. breakfast was only OK. Not many choices and wasn't attended to. Room was good.
Stayed 1 night in Aug 2025

8/10 Good

JOHN

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Shawn

Traveled with family
Liked: Cleanliness, staff & service, amenities
The water stream was low on the bathroom sink. I think they could’ve picked up our old towels. They were stingy on the toilet paper.
Stayed 2 nights in Aug 2025

10/10 Excellent

MICHELLE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at this property more than 8 times in the last three months and everytime the room is clean and smells good. Towels were thick and fluffy and the shower soaps were well stocked. Even though the property is older and the carpet in the hallways needs to be replaced, the room itself stands out much better. Clearly a case of don't judge the well travelled areas as what your room is going to be like. The staff is friendly and management is always smiling and inviting.
Stayed 3 nights in Jul 2025

6/10 Okay

Verified traveler

Disliked: Staff & service
Stayed 1 night in Jul 2025

6/10 Okay

Jerimiah

Business traveler
Disliked: Cleanliness, property conditions & facilities

Needs updated

AC was noisy bed not very comfortable and you can tell everything is worn and dirty
Stayed 1 night in Jul 2025

2/10 Terrible

Anthony

Stayed 1 night in Jul 2025

8/10 Good

ANDREW J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pu

Hotel was fine. The drugs smell in the hallway was awful.
Stayed 1 night in Jul 2025

6/10 Okay

Aaron

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Nice place but it needs updating. Everything is just worn and needs to be replaced or repaired. Other than that the staff was great and the room was clean.
Stayed 1 night in Jul 2025

10/10 Excellent

Anne

Stayed 1 night in Jul 2025

10/10 Excellent

Karen, Indianapolis

Liked: Cleanliness, amenities, property conditions & facilities
Service
Stayed 2 nights in Jul 2025

8/10 Good

Temma

Liked: Staff & service
The hotel was fine. My only complaint is the bed is hard. Other than that everything was great.
Stayed 1 night in Jul 2025

8/10 Good

Marie

Traveled with family
Liked: Staff & service, room comfort

Hall stunk room clean and fresh

The halls smelled really bad and were visibly worn and dirty. The room was clean and the breakfast area was clean but the entrance and hallways were a turn off.
Stayed 1 night in Jul 2025

10/10 Excellent

Deonna

Stayed 2 nights in Jun 2025

8/10 Good

April

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Shelly

Stayed 1 night in Jun 2025

6/10 Okay

Jeffrey

Traveled with family and small children, Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The beds were horrible, the breakfast was not handled properly, the area had transients and people smoking weed right in the front. We love Comfort Inn but this was lacking. They service was good.
Stayed 1 night in Jun 2025

10/10 Excellent

Garrett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Kenneth

Stayed 2 nights in Jun 2025

8/10 Good

Gary

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jun 2025

4/10 Poor

Brooks

Traveled with family and small children
Disliked: Amenities, property conditions & facilities
Tub clogged, showered in 4 inches of water. Dated. Small (double) beds and small toilet. Old smoke smells and very new and overpowering weed smells. Worst thing was every time I returned to my room my keys would not work and had to go to trouble of going back down to the desk for them to fix it. First time they said it demagnetizes and not to put them next to phones.... But none of my keys or our friends keys including two keys that had not moved from the dresser were working all at once. They were being turned off. Had to do this several times; extremely annoying. Cold response from desk when challenged why this kept happening. Wish I had not cheaped out on this one.
Stayed 2 nights in Jun 2025