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"Beautiful historic hotel, great location and Cygnus 27 restaurant on floor 27 had amazing view of city right on the river.... food was excellent! " More

By a verified traveler on Sun 11 Mar 2018

Hotel Description

4-star historic hotel near Grand Rapids Art Museum, connected to the convention center

City center retreat

At this Downtown hotel, you'll be well placed to visit Grand Rapids Art Museum and Public Museum of Grand Rapids, both within a 5-minute walk. Gerald R. Ford Museum and Van Andel Arena are also within half a mile (1 km).

Full-service spa, health club

A full-service spa, 6 restaurants, and 2 spa tubs are all featured at this smoke-free hotel. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. Enjoy the health club and visit the 4 bars/lounges and poolside bar for drinks.

Free Internet, comfy beds

Boasting comforts like pillowtop beds and premium bedding, the 682 guestrooms offer free WiFi and free wired Internet, as well as plasma TVs. Other amenities include room service, laptop-compatible safes, and phones.

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$172* Per night/room Nov 17 - Nov 18

Superior Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 Queen Bed, Non Smoking (Pantlind)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Non Smoking, River View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Amway Grand Plaza, Curio Collection by Hilton ratings based on 27 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Amway Grand Plaza, Curio Collection by Hilton

Everyone (13) Couples (1) Family (1)
2 out of 5
Check in was difficult. No signage to bring you to the check in desk. Huge and beautiful but tricky to navigate. too much too list. breakfast buffet was tricky and missing quality. We left early but some of that was traveling with mom is difficult.

Posted by on Jun 27, 2019

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5 out of 5

Posted by on Jun 17, 2019

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5 out of 5
The hotel was fantastic. The staff was very friendly and helpful.

Posted by on Jun 15, 2019

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5 out of 5

Posted by on Apr 26, 2019

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5 out of 5

Posted by on Apr 21, 2019

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4 out of 5

Posted by on Mar 14, 2019

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2 out of 5
I enjoyed tge centralized location, but was very dissatisfied to find a lot of womens hair in tub, on bathroom floor and around the fixtures. Not acceptable.

Posted by on Mar 5, 2019

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1 out of 5

Posted by on Jan 23, 2019

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3 out of 5
Too many rowdy, loud, screaming, loud singing, rude, people who had NO respect for others trying to sleep. I had to finally call the hotel operator after 1am and request security . They eventually walked up and down the hallway threatening to pull the fire alarm and shouting at the top of their lungs. I will be staying elsewhere in the future

Posted by on Jan 14, 2019

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5 out of 5
Our stay was absolutely superb! We attended the Keith Urbsn concert and love the access of the skywalk. The Amway has great amenities and we will stay there every time we visit Grand Rapids.

Posted by , from Lake Orion, MI on Oct 23, 2018

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About the Amway Grand Plaza, Curio Collection by Hilton

Location 187 Monroe Ave Nw, Grand Rapids, MI 49503

Renovations + Closures

The property will be renovating from 01 April 2019 to 31 December 2020 (completion date subject to change). The following areas are affected:

  • Exterior
  • Swimming pool

Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Property Features

Amway Grand Plaza, Curio Collection by Hilton offers its guests a full-service spa, 2 spa tubs, an outdoor tennis court, and a health club. There are 6 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A business center and limo/town car service are available. Event space at this hotel measures 47120 square feet (4378 square meters). A sauna, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Amway Grand Plaza, Curio Collection by Hilton. Parking is available for a fee. This 4-star Grand Rapids hotel is smoke free.

  • 682 guestrooms or units
  • 29 levels
  • 6 dining venues
  • 4 bars or lounges
  • 47120 sq ft of conference space
  • 4378 sq m of conference space
  • Built in 1981
  • Bar by the pool
  • Coffee shop
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge) , Valet parking (surcharge) , RV, bus, truck parking

Transport

  • Airport: Grand Rapids, MI (GRR-Gerald R. Ford Intl.) (21.2 km / 13.2 mi)
  • Train station: Grand Rapids Station (1.3 km / 0.8 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Amway Grand Plaza, Curio Collection by Hilton offers 682 air-conditioned accommodations with laptop-compatible safes and safes. Pillowtop beds feature premium bedding. Plasma televisions are featured in guestrooms. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • Pillowtop beds
  • In-room dining (limited hours)
  • HD television
  • Premium channels
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 11 AM.

Ruths Chris Steakhouse - This steakhouse serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available.

Cygnus27 - This restaurant serves brunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open select days.

The Kitchen - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

GP Sports - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open select days.

The Kitchen Counter - This restaurant serves breakfast and lunch.

Room service (during limited hours) is available.

Nearby Activities

An outdoor tennis court and a health club are featured at the hotel. 2 spa tubs are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Racquetball/squash on site
  • Golfing nearby
  • Basketball on site
  • Downhill skiing nearby
  • Cross-country skiing nearby

Spa Services

The Spa and Salon has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

The spa is open select days. Children under 18 years old are not allowed in the spa without adult supervision.

  • Number of treatment rooms 4
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Sauna in spa
  • Sports massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Minimum check-in age is 21

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Parking height restrictions apply
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 12 and USD 18 for adults, USD 6 and USD 9 for children (approximately)
  • Self parking fee: USD 32 per night (in/out privileges)
  • Valet parking fee: USD 35 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Amway Grand Plaza
  • Amway Hotel
  • Amway Hotel Grand Plaza
  • Grand Plaza Amway
  • Amway Grand Plaza Rapids
  • Hotel Amway Grand Plaza
  • Amway Grand Plaza Hotel Grand Rapids
  • Amway Grand Plaza Hotel
  • Amway Grand Plaza Grand Rapids
  • Amway Grand Plaza Curio Collection Hilton Hotel Grand Rapids
  • Amway Grand Plaza Curio Collection Hilton Hotel
  • Amway Grand Plaza Curio Collection Hilton Grand Rapids
  • Amway Grand Plaza Curio Collection Hilton
  • Amway Grand Plaza, Curio Collection by Hilton Hotel
  • Amway Grand Plaza, Curio Collection by Hilton Grand Rapids
  • Amway Grand Plaza, Curio Collection by Hilton Hotel Grand Rapids

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

  • The property is a member of Historic Hotels of America.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.