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4.0 out of 5

"Given wrong room number, room wasn’t ready on time, some of the staff was rude. Very disappointed will not be going back. " More

By a verified traveler on Mon 18 Oct 2021

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Hotel Description

Hotel perfectly located for exploring Grand Rapids

Heart of Grand Rapids

A stay at this Downtown Grand Rapids hotel places you steps from Van Andel Arena and within a 5-minute walk of Grand Valley State University - Pew Campus. DeVos Performance Hall and Urban Institute for Contemporary Arts are also within half a mile (1 km).

Business services

A restaurant and a 24-hour gym are featured at this hotel. Traveling on business? Take advantage of the business center and free WiFi in public areas. A library, a computer station, and dry cleaning are also on offer.

Room, 1 King Bed, Non Smoking, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max
$239* Per night/room Oct 2 - Oct 3

Room, 1 King Bed, City View, Corner

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Non Smoking, City View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

AC Hotel by Marriott Grand Rapids Downtown ratings based on 2 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for AC Hotel by Marriott Grand Rapids Downtown

Couples (1)
3 out of 5
Given wrong room number, room wasn’t ready on time, some of the staff was rude. Very disappointed will not be going back.

Posted by on Oct 18, 2021

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Comment from Hotel Management

Oct 19, 2021 by AC Management

Hi Olivia. We are disappointed to hear about your experience during your last visit. We would like to understand the circumstances better to improve our business and team. Please feel welcome to reach out to our Management team at your earliest availability and we hope to rebuild your trust and commitment to our AC Hotel!

5 out of 5
Great hotel and amazing staff!

Posted by on Apr 6, 2021

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Comment from Hotel Management

Apr 8, 2021 by Mel

Thank you for your kind compliments! It motivates us to keep the energy flowing. Hope to have you as a guest again soon!

About the AC Hotel by Marriott Grand Rapids Downtown

Location 50 Monroe Avenue, Grand Rapids, MI 49503

Property Features

There's a restaurant on site. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A business center and a meeting room are available. A health club, a library, and multilingual staff are also featured at the business-friendly AC Hotel by Marriott Grand Rapids Downtown. This Grand Rapids hotel is smoke free.

  • 130 guestrooms or units
  • 7 levels
  • Dining venue
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Library
  • Newspapers for purchase
  • ATM
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Water dispenser
  • 1 conference room

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet

Transport

  • Train station: Grand Rapids Station (1.1 km / 0.7 mi)

Room Amenities

AC Hotel by Marriott Grand Rapids Downtown offers 130 accommodations with safes and complimentary bottled water. 49-inch flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers with rainfall showerheads, complimentary toiletries, and hair dryers. This Grand Rapids hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided once per stay.

  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Bathtub or shower
  • Rainfall showerhead
  • Housekeeping (once per stay)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.

AC Lounge - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Nearby Activities

Recreational amenities at the hotel include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Kayaking nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: USD 50 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 75 lbs)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Guests are provided with hand sanitizer and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 19 for adults and USD 12 for children (approximately)
  • Offsite parking fee: USD 35 per day (0.3 mi away)
  • Pet fee: USD 50 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • AC Marriott Grand Rapids Hotel
  • AC Hotel Marriott Grand Rapids Downtown
  • AC Marriott Grand Rapids Downtown
  • Hotel AC Hotel by Marriott Grand Rapids Downtown
  • AC Hotel Marriott
  • AC Marriott
  • Hotel AC Hotel by Marriott Grand Rapids Downtown Grand Rapids
  • Grand Rapids AC Hotel by Marriott Grand Rapids Downtown Hotel
  • AC Hotel by Marriott Grand Rapids Downtown Grand Rapids
  • AC BY Marriott Grand Rapids
  • Ac Marriott Grand Rapids
  • Ac By Marriott Rapids Rapids
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  • AC Hotel by Marriott Grand Rapids Downtown Grand Rapids
  • AC Hotel by Marriott Grand Rapids Downtown Hotel Grand Rapids

You should know

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.