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4.3 out of 5

"Convenient to the airport. Bathroom should have had a bar of soap- it did not. " More

By a verified traveler on Tue 19 Sep 2023

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Hotel Description

Enjoy the outdoor pool at this Grand Rapids hotel

Near the airport

You'll be within 2 miles (3 km) of Davenport University and 6 miles (10 km) of Patterson Ice Center with a stay here. Woodland Mall and Golf Club at Thornapple Pointe are also within 6 miles (10 km).

Free perks

This hotel features an outdoor pool and an indoor pool. Enjoy the 24-hour gym and free perks like on-the-go breakfast and free self parking. A business center, free WiFi in public areas, and a terrace are also on offer.

Standard Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max
$115* Per night/room Sep 25 - Sep 26

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Accessible (Hearing/Mobility, Accessible Tub)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed (Hearing)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed (Leisure)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Holiday Inn Express & Suites Grand Rapids Airport - South, an IHG Hotel ratings based on 24 Verified Reviews

Review Summary
4.2 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Holiday Inn Express & Suites Grand Rapids Airport - South, an IHG Hotel

Everyone (8) Couples (4) Family (8)
5 out of 5
Convenient to the airport. Bathroom should have had a bar of soap- it did not.

Posted by , from Holland on Sep 19, 2023

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Comment from Hotel Management

Sep 20, 2023 by PK

Thank you for your feedback Linda. I am very sorry you didn't have a bar of soap in the bathroom. you are absolutely right it should have been there. I hope you can give us a second chance to make up to you next time.

5 out of 5
Staff was soooo nice and helpful!!!

Posted by on Sep 3, 2023

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Comment from Hotel Management

Sep 5, 2023 by PK

Thank you for your feedback. We hope to see you back soon!

5 out of 5
Very bright, clean and stylish. Well appointed rooms.

Posted by on Aug 29, 2023

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Comment from Hotel Management

Aug 31, 2023 by PK

Thank you for your feedback!

1 out of 5
Room not cleaned no coffee brought in ......said they'd give a wake up call... Did not... Empty soap container in shower...not refilled when asked... Used lotion in bathroom

Posted by , from PORT ORCHARD on Aug 20, 2023

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5 out of 5

Posted by on Jul 18, 2023

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Comment from Hotel Management

Aug 7, 2023 by PK

Thank you for your feedback! Looking forward to seeing you back soon.

5 out of 5
We checked out of our other hotel early because it was terrible. We were having a hard time finding another room on such short notice but thankfully Holiday Inn has availability. The front desk was super nice and accommodating, as I'm sure we looked bedraggled. The room was so clean and the beds were so comfortable and the hotel was quiet. Will definitely stay here again!

Posted by on May 10, 2023

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Comment from Hotel Management

May 10, 2023 by njg

Thank you so much for taking time to leave us a great review. It makes me So Happy to hear we were able to make your trip more enjoyable. We are looking forward to your future stays with us.

5 out of 5
Easily accessible to airport. Set back from highway so minimal noise.

Posted by , from Holland on Apr 19, 2023

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Comment from Hotel Management

Apr 21, 2023 by NjG

Thank you so much for us a great review, Happy to hear you had a great stay. We look forward to seeing you again. Thank you

5 out of 5
A hot tub would of been really nice

Posted by on Apr 8, 2023

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Comment from Hotel Management

Apr 11, 2023 by Holiday Inn Express GM

5/5 thank you so much we really appreciate a great review. we hope to see you again in the future.

5 out of 5
Very nice hotel - friendly staff and great location near the airport and Davenport University.

Posted by , from PAW PAW on Feb 12, 2023

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Comment from Hotel Management

Feb 13, 2023 by T

Thank you very much for staying with us and we hope to see you again soon. I appreciate the great review. :)

4 out of 5
Very efficient

Posted by on Dec 17, 2022

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Comment from Hotel Management

Dec 27, 2022 by Kristan

Thanks for taking time to give us a review. Hope to see you soon.

About the Holiday Inn Express & Suites Grand Rapids Airport - South, an IHG Hotel

Location 4888 TOWN CENTER DRIVE SE, Grand Rapids, MI 49512

Property Features

Holiday Inn Express & Suites Grand Rapids Airport - South, an IHG Hotel offers its guests an indoor pool, an outdoor pool, and a 24-hour fitness center. There's a snack bar/deli on site. Free breakfast is available daily. WiFi is free in public spaces. You'll find a business center on site. Holiday Inn Express & Suites Grand Rapids Airport - South, an IHG Hotel also features a terrace, a picnic area, and concierge services. A roundtrip airport shuttle is free (available on request). Free self parking is available. This Grand Rapids hotel is smoke free.

  • 114 guestrooms or units
  • 4 levels
  • To-go breakfast (free)
  • Deli
  • Supervised kid's activities (free)
  • Poolside lounge chairs
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • Outdoor picnic space
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Supervised childcare/activities (free)
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Free airport shuttle
  • Parking: Free self parking

Room Amenities

Holiday Inn Express & Suites Grand Rapids Airport - South, an IHG Hotel offers 114 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. Cable television is provided. Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

  • Television
  • Cable channels
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Telephone
  • Iron and ironing board
  • Air conditioning

Food & Drink

Guests are served free on-the-go breakfast daily from 5:00 AM to 10:00 AM.

Nearby Activities

An indoor pool and an outdoor pool are on site. Other recreational amenities include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair accessible (may have limitations)
  • In-room accessibility (in select rooms)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Holiday Inn Express & Suites Grand Rapids Airport - South, an IHG Hotel offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday INN EXP Stes Airport S
  • Holiday Inn Express Suites Grand Rapids Airport South

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.