"liked the free water, free breakfast and the overall cleanliness of the room. " More
Forest Hills stay
With a stay at this Forest Hills hotel, you'll be within half a mile (1 km) of MSA Fieldhouse and 2 miles (3 km) of Patterson Ice Center. Watermark Country Club and Calvin College are also within 3 miles (5 km).
Free perks
This hotel features an indoor pool and a gym. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Guests will appreciate freebies like self-serve breakfast and free self parking.
Oct 5, 2022 by Heather GM
Thank you for the lovely review! We hope to welcome you again soon.
Jul 19, 2022 by Heather GM
Hello Nicole. We are sorry to hear about your experience. All of our Marriott properties are struggling with our property management systems overselling us. Unfortunately, we had to cancel your reservation and our agent not assisting you in finding other accommodations or offering to be contacted by management for a resolution is not typical the kind of service we provide. We don't take our poor reviews lightly and will use your feedback towards better coaching with our staff. Again, I know an apology does not offer any help towards how things played out, but it's what I can offer at this time, and to try to ensure you that this was an isolated situation.
Jan 21, 2020 by Kelsey
Thanks so much for your review! We appreciate your feedback!
Sep 5, 2019 by Kelsey
Thanks so much for your response! We appreciate your feedback!
TownePlace Suites by Marriott Grand Rapids Airport offers its guests an indoor pool and a fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business center and a meeting room are available. Free breakfast is available daily. Event space at this hotel measures 281 square feet (26 square meters) and includes conference space. A roundtrip airport shuttle is free at scheduled times. The business-friendly TownePlace Suites by Marriott Grand Rapids Airport also features barbecue grills, a picnic area, and coffee/tea in a common area. Free self parking is available. This 3-star Grand Rapids hotel is smoke free.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Free wired internet
Free self parking , Free RV, bus, truck parking
TownePlace Suites by Marriott Grand Rapids Airport offers 102 accommodations with coffee/tea makers and hair dryers. 46-inch flat-screen televisions come with satellite channels. Accommodations at this 3-star hotel have kitchenettes with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on weekdays only.
Guests are served free self-serve breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Recreational amenities at the hotel include an indoor pool and a fitness center.
Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
TownePlace Suites by Marriott Grand Rapids Airport offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and debit cards. Cash is not accepted. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; guests are provided with hand sanitizer; guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.