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Baymont by Wyndham Grand Rapids Airport

2.5-star property
2873 Kraft Ave Se, Grand Rapids, MI 1-855-201-7819

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3.4 out of 5
See all 32 Travelocity Reviews

"Very relaxin jet tub..would recommend to anyone needing a vacation. " More

By a verified traveler on Tue 14 Jul 2020

Points Of Interest

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Hotel Description

Grand Rapids guestrooms with free WiFi

Close to airport

Within 3 miles (5 km) of this Grand Rapids hotel, you'll find Patterson Ice Center and Centerpointe Mall. Watermark Country Club and Woodland Mall are also within 3 miles (5 km).

Free shuttle, parking

This hotel doesn't skimp on freebies - guests receive free WiFi, free self parking, and a free airport shuttle. Business travelers can take advantage of the express check-out. A lobby fireplace, a computer station, and luggage storage are also on offer.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 92 guestrooms also offer free WiFi and TVs with cable channels. Coffee/tea makers, free long-distance calls, and free local calls are also available.

Suite, 1 King Bed, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Kitchenette

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Room, 1 King Bed, Kitchenette

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 2 Queen Beds, Jetted Tub

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Baymont by Wyndham Grand Rapids Airport ratings based on 32 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Baymont by Wyndham Grand Rapids Airport

Everyone (21) Couples (3) Family (4)
4 out of 5
Very relaxin jet tub..would recommend to anyone needing a vacation.

Posted by on Jul 14, 2020

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Comment from Hotel Management

Jul 15, 2020 by Manager

Thank you for taking the time to share. We appreciate your feedback regarding our tub. Please do come see us again.

5 out of 5

Posted by on Mar 16, 2020

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Comment from Hotel Management

Mar 16, 2020 by Manager

On behalf of our entire staff - It was our pleasure to provide you such a wonderful experience. We would love to see you back on your next trip to the area!

1 out of 5
Staff was incredibly rude and ignorant. Room was said to have just been clean but there was wrappers in the room and hair in the jetted tub. This place was a joke along with the regional manager paul and ran with no professionalism what so ever!

Posted by , from Grand rapids, MI on Feb 17, 2020

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Comment from Hotel Management

Feb 19, 2020 by Manager

I regret to discover that you weren't thoroughly impressed with us during your most recent stay. Our staff is held to a high standard of hospitality and I hope you will accept our sincerest apologies for the lack of hospitality that you've experienced with us.Thank you for bringing this to our attention. We will continue to improve our services for us to serve our customers better and make sure that they have a comfortable stay. We hope to see you soon again and thank you for staying with us!

4 out of 5
Food at breakfast buffet was not very fresh. Stale bread and muffins.

Posted by on Feb 13, 2020

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Comment from Hotel Management

Feb 13, 2020 by Manager

Guest satisfaction is our number one objective so we really appreciate the input regarding our breakfast. We hope you'll return to see how we continue to grow thanks to valuable guest feedback such as yours.

2 out of 5
Bed/bedding was comfortable and clean. Mold on bath ceiling, embedded dirt on tub floor, towels are thin and scratchy. Room colors/decor/carpet old and dated. Breakfast had very few healthy options. Disappointing.

Posted by on Nov 15, 2019

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Comment from Hotel Management

Nov 15, 2019 by Manager

We appreciate the time you have taken to give your feedback on your recent experience, especially with regards to our bed as well as our towels. On behalf of our entire staff, we thank you for choosing to stay with us and we hope you will give us a chance to serve you again.

4 out of 5
I made the reservation for my mom. She is in her 70's and the staff was great. She was returning home from Vegas and her flight was delayed. I called the hotel in Grand Rapids to see how late the shuttle was running. D'Andre was so helpful in assuring that my mom was in good hand. When she arrived at the hotel she was granted a late check out as she didn't get to the hotel until after 11 pm after traveling all day. She said the young lady at the desk helped her with the heat. It was now toasty and she was comfortable. Thank you for helping my elderly mother and making her comfortable after a long day. J..

Posted by on Nov 12, 2019

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Comment from Hotel Management

Nov 12, 2019 by Manager

Thank you for being a valued guest and for providing us the feedback regarding our staff and shuttle. I hope you will return to enjoy a memorable and exceptional experience.

4 out of 5

Posted by on Nov 6, 2019

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Comment from Hotel Management

Nov 7, 2019 by Manager

We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.

5 out of 5

Posted by on Nov 3, 2019

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Comment from Hotel Management

Nov 3, 2019 by Manager

On behalf of our entire staff - thank you for the wonderful rating. We look forward to your next visit!

3 out of 5
The refrigerator did not work and the tile floor was not clean.

Posted by on Oct 24, 2019

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Comment from Hotel Management

Oct 24, 2019 by Manager

It means everything to us to hear the insights of our guests. Thank you for taking the time to communicate your feedback regarding our hotel. Your voice is so important to us and we hope you'll return so that we may have the opportunity to provide you with a five star experience.

3 out of 5
Clean, bathroom exhaust fan missing it’s cover and very loud. We reported it. Everything else in relatively good shape. Breakfast buffet was ok. Nothing to rave about. All staff friendly and courteous.

Posted by on Oct 20, 2019

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Comment from Hotel Management

Oct 21, 2019 by Manager

On behalf of our entire staff, we thank you for choosing our hotel and appreciate what you have shared regarding our staff and also our breakfast. We hope to see you again to deliver you with a 5 star experience.

About the Baymont by Wyndham Grand Rapids Airport

Location 2873 Kraft Ave Se, Grand Rapids, MI 49512

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Baymont by Wyndham Grand Rapids Airport offers its guests a vending machine, multilingual staff, and coffee/tea in a common area. Event space at this hotel measures 550 square feet (51 square meters) and includes a meeting room. A computer station is on site and WiFi is free in public spaces. A roundtrip airport shuttle is free (available on request). The business-friendly Baymont by Wyndham Grand Rapids Airport also features complimentary newspapers in the lobby, a fireplace in the lobby, and laundry facilities. Self parking is free. This Grand Rapids hotel is smoke free.

  • 1 building
  • 92 guestrooms or units
  • 3 levels
  • 550 sq ft of conference space
  • 51 sq m of conference space
  • 1 conference room
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Computer for guest use
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Gerald R. Ford Intl. Airport (GRR) (6.4 km / 4 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Free self parking and RV/bus/truck parking; extended parking available for a surcharge

Room Amenities

Baymont by Wyndham Grand Rapids Airport offers 92 air-conditioned accommodations with coffee/tea makers and hair dryers. Televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

It is property policy that all guests must wear a face mask within public areas of the property.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a carbon monoxide detector and a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.The property affirms that it follows sanitization practices of Count on Us (Wyndham) guidelines.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Guests are not provided with hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)
  • Property confirms they are implementing enhanced cleaning measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Extended parking fee: USD 7 per day
  • Early check-in is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Baymont Grand Rapids Airport
  • Baymont Hotel Grand Rapids Airport
  • Baymont Inn Grand Rapids
  • Grand Rapids Baymont Inn
  • Baymont Grand Rapids Airport Hotel
  • Baymont Inn Grand Rapids Airport Hotel
  • Baymont Inn Grand Rapids Airport
  • Baymont Wyndham Grand Rapids Southeast Hotel
  • Baymont Wyndham Grand Rapids Southeast
  • mont Wyndham Rapids east
  • Baymont By Wyndham Rapids
  • Baymont Grand Rapids Airport
  • Baymont Inn Suites Grand Rapids Airport
  • Baymont by Wyndham Grand Rapids Airport Hotel
  • Baymont by Wyndham Grand Rapids Airport Hotel Grand Rapids
  • Baymont by Wyndham Grand Rapids Airport Grand Rapids
  • Baymont by Wyndham Grand Rapids Southeast
  • Baymont By Wyndham Rapids
  • Baymont by Wyndham Grand Rapids Airport Hotel
  • Baymont by Wyndham Grand Rapids Airport Grand Rapids
  • Baymont by Wyndham Grand Rapids Airport Hotel Grand Rapids

You should know

  • Baymont by Wyndham Grand Rapids Airport offers transfers from the airport. Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.