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JW Marriott Hotel Grand Rapids

4.0 star property
4-star spa hotel near DeVos Performance Hall, connected to the convention center

Choose dates to view prices

Photo gallery for JW Marriott Hotel Grand Rapids

Exterior
Lobby
Couples treatment rooms, body treatments, aromatherapy
Restaurant
Restaurant

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Bar
  • Pool
  • Room service
  • Housekeeping

Explore the area

View in a map
235 Louis Campau Promenade Nw, Grand Rapids, MI, 49503
  • Place, DeVos Performance Hall
    ‪3 min walk‬
  • Place, Van Andel Arena
    ‪5 min walk‬
  • Place, Downtown Market
    ‪16 min walk‬
  • Airport, Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    ‪17 min drive‬

Room options

View all photos for Room, 2 Queen Beds, City View (Mobility Accessible, Tub)

Premium bedding, minibar, in-room safe, desk

Room, 2 Queen Beds, City View (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Grand Room, 2 Queen Beds, River View

Grand Room, 2 Queen Beds, River View | Premium bedding, minibar, in-room safe, desk

Grand Room, 2 Queen Beds, River View

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, City View (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, City View (Mobility/Hearing Access, Roll-In Shwr)

  • 365 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View (Mobility Accessible, Roll-In Shower)

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, City View (Mobility Accessible, Roll-In Shower)

  • 365 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View (Mobility Accessible, Tub)

Separate tub and shower, deep soaking tub, hair dryer, bathrobes

Room, 1 King Bed, City View (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • 365 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom

Premium bedding, minibar, in-room safe, desk

Executive Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 900 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View | Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, City View

9.0 out of 10
Wonderful
(19 reviews)
  • 365 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room, 1 King Bed, River View

Grand Room, 1 King Bed, River View | Premium bedding, minibar, in-room safe, desk

Grand Room, 1 King Bed, River View

9.4 out of 10
Exceptional
(14 reviews)
  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, City View (Mobility/Hearing Accessible, Tub)

Premium bedding, minibar, in-room safe, desk

Room, 2 Queen Beds, City View (Mobility/Hearing Accessible, Tub)

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, City View (Mobility Accessible, Roll-In Shower)

Premium bedding, minibar, in-room safe, desk

Room, 2 Queen Beds, City View (Mobility Accessible, Roll-In Shower)

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, City View

Premium bedding, minibar, in-room safe, desk

Room, 2 Queen Beds, City View

9.6 out of 10
Exceptional
(5 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Executive Room, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 Double Bed

Executive Room, 1 Double Bed | Premium bedding, minibar, in-room safe, desk

Executive Room, 1 Double Bed

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 Double Bed

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About the neighborhood

Grand Rapids

Downtown Grand Rapids stay.A stay at this Downtown Grand Rapids hotel places you steps from DeVos Performance Hall and within a 10-minute walk of Van Andel Arena. Rosa Parks Circle and Grand Rapids Art Museum are also within half a mile (1 km).

What's nearby

  • DeVos Performance Hall - 3 min walk - 0.2 miles
  • DeVos Place Convention Center - 5 min walk - 0.3 miles
  • Van Andel Arena - 5 min walk - 0.3 miles
  • Gerald R. Ford Museum - 5 min walk - 0.3 miles
  • Downtown Market - 16 min walk - 0.9 miles

Getting around

  • Grand Rapids Station - 16 min walk
  • Gerald R. Ford International Airport (GRR) - 20 min drive

Restaurants

  • ‪Z's Bar & Restaurant - ‬1 min walk
  • ‪The Kitchen by Wolfgang Puck - ‬2 min walk
  • ‪Mojo's Dueling Piano Bar - ‬3 min walk
  • ‪Pind Indian Cuisine - ‬5 min walk
  • ‪Rendezvous - ‬1 min walk

About this property

JW Marriott Hotel Grand Rapids

4-star spa hotel near DeVos Performance Hall, connected to the convention center
JW Marriott Hotel Grand Rapids offers its guests a full-service spa, an indoor pool, and a steam room. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 1389 square feet (129 square meters) and includes conference space. Multilingual staff, gift shops/newsstands, and a garden are also featured at the business-friendly JW Marriott Hotel Grand Rapids. For a fee, parking is available.

This 4-star Grand Rapids hotel is smoke free.

  • 1 building
  • 333 guestrooms or units
  • 23 levels
  • Meeting rooms
  • 1389 sq ft of conference space
  • 129 sq m of conference space
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Fireplace in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
JW Marriott Hotel Grand Rapids offers 333 accommodations with minibars and safes. Beds feature premium bedding. Smart televisions come with premium cable channels, pay movies, and Netflix.

Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

The onsite spa has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

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Property amenities

Family friendly

  • In-room crib
  • Indoor pool
  • Mini-fridge

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Secured, covered self parking on site (USD 41 per day)
  • Secured, covered valet parking on site (USD 45 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 1:00 PM for a fee: USD 29 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Full-service spa
  • Indoor pool
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height counter and sink
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Netflix
  • Pay movies
  • Smart TV with premium cable channels

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2:00 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 29 per person
  • Covered self parking fee: USD 41.00 per day (in/out privileges)
  • Covered valet parking fee: USD 45.00 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Pool access available from 6:00 AM to 11:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Grand Rapids Marriott Hotel
JW Grand Rapids
JW Marriott Grand Rapids
JW Marriott Hotel Grand Rapids
Marriott Hotel Grand Rapids
Grand Rapids Marriott
Marriott Grand Rapids
Jw Marriott Rapids Rapids
JW Marriott Hotel Grand Rapids Hotel
JW Marriott Hotel Grand Rapids Grand Rapids
JW Marriott Hotel Grand Rapids Hotel Grand Rapids

Frequently asked questions

How close is JW Marriott Hotel Grand Rapids to the airport?

JW Marriott Hotel Grand Rapids is 15.6 mi (20-min drive) away from the Gerald R. Ford International Airport (GRR) airport, the closest popular airport to the property.

How much does it cost to stay at JW Marriott Hotel Grand Rapids?

As of Sep 27, 2025, prices found for a 1-night stay for 2 adults at JW Marriott Hotel Grand Rapids on Sep 28, 2025 start from $289.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does JW Marriott Hotel Grand Rapids have an airport shuttle?

Airport shuttle services are not available at JW Marriott Hotel Grand Rapids.

Does JW Marriott Hotel Grand Rapids offer free breakfast?

Free breakfast isn’t provided at JW Marriott Hotel Grand Rapids, but full breakfast is offered for a fee of USD 29 per person. It's available every day from 7:00 AM to 1:00 PM.

Is there a casino at JW Marriott Hotel Grand Rapids?

No, there is no casino at this hotel.

What time is check-in at JW Marriott Hotel Grand Rapids?

Check-in start time: 4 PM; Check-in end time: 2:00 AM.

Is there free parking at JW Marriott Hotel Grand Rapids?

Free parking is not available at this hotel. Self parking is available for USD 41.00 per day, and valet parking for USD 45.00 per day.

Does JW Marriott Hotel Grand Rapids have a pool?

JW Marriott Hotel Grand Rapids features an indoor pool. Guests can enjoy pool access from 6:00 AM to 11:00 PM.

Does JW Marriott Hotel Grand Rapids have a restaurant?

Yes, there is a restaurant on site.

Does JW Marriott Hotel Grand Rapids have a spa?

This hotel has a spa, which features mani/pedis, massages, and body scrubs.

How close is JW Marriott Hotel Grand Rapids to downtown Grand Rapids?

JW Marriott Hotel Grand Rapids is 0.3 mi away from Grand Rapids.

JW Marriott Hotel Grand Rapids Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 695 out of 1008 reviews
Rating 8 - Good. 183 out of 1008 reviews
Rating 6 - Okay. 59 out of 1008 reviews
Rating 4 - Poor. 45 out of 1008 reviews
Rating 2 - Terrible. 26 out of 1008 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Margaretta

Stayed 1 night in Jun 2025

10/10 Excellent

Margaretta

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great but over priced.
Stayed 1 night in Jun 2025

6/10 Okay

Carla

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Structure and amenities are good. We have had our reservations for months ~ staff from check in to housekeeping and its inspection process was failing on the day of our arrival ~ which by the way was 4:00! We checked in ~ they checked us in under the wrong reservation ~ after taking our payment the error was uncovered ~ so two check ins to start ~ were told if there were billing errors we would need to work that out with Expedia ~ who had nothing to do with the check in error. We were left to occupy ourselves in the bar until the staff could inspect our upgraded room. Over an hour later notice of the prepared room comes and we need to claim our keys in another long que. we appreciate the upgrade yet the disappointment at the value and service for the price are totally underwhelming. Having had 2 great recent experiences at Gaylord properties we are contemplating returning to Hyatt!
Stayed 1 night in Jun 2025

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room seemed sound proof. Furniture was very nice and artfully decorated.
Stayed 1 night in May 2025

10/10 Excellent

Donnell

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Charise

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice facility and room, staff is very friendly
Stayed 1 night in May 2025

8/10 Good

Andrew

Stayed 1 night in May 2025

10/10 Excellent

Amber, Portage

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to concert venue.
Stayed 1 night in May 2025

10/10 Excellent

Stephan

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Easy
Stayed 1 night in Apr 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

8/10 Good

Shannon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a very high end hotel, I splurged on the stay. I did not realize you could not unload your vehicle until in the front of the hotel yourself. The
Stayed 2 nights in May 2025

10/10 Excellent

kim

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Close to many restaurants. Beautiful view. Staff were absolutely amazing and helpful. Very much impressed by all the valet workers. All of them went above and beyond and were as pleasant as could be. Thank you for a nice stay.
Stayed 1 night in May 2025

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Paula

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient. Enjoyed our time there. Very clean
Stayed 1 night in Apr 2025

4/10 Poor

Bella

Liked: Staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Johnathon

Liked: Cleanliness
Stayed 2 nights in Apr 2025

10/10 Excellent

Mark

Stayed 5 nights in Apr 2025

8/10 Good

Daniel

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

sarah

Stayed 1 night in Mar 2025

10/10 Excellent

Elis Regina

Stayed 1 night in Mar 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff, clean comfortable room.
Stayed 1 night in Mar 2025

8/10 Good

Mark

Liked: Cleanliness
Stayed 1 night in Mar 2025

8/10 Good

John

Liked: Staff & service, property conditions & facilities
Great property. Highly recommend this. The only issue I had was a faint smell of cigarette smoke in my room. The staff took note of it. It was very apologetic.
Stayed 1 night in Mar 2025

10/10 Excellent

Libby

Stayed 1 night in Mar 2025