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 Grand Rapids •1 Room
 Grand Rapids • 1 Room
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JW Marriott Hotel Grand Rapids

4-star property
235 Louis Campau Promenade Nw, Grand Rapids, MI 1-855-201-7819
4.6 out of 5
Wonderful!
See all 14 travelocity Reviews

"The rooms have all modern and up to date amenities " More

By a verified traveler on Sat 25 Jan 2020

Points Of Interest

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Hotel Description

4-star hotel near DeVos Performance Hall, connected to the convention center

Downtown Grand Rapids stay

A stay at this Downtown Grand Rapids hotel places you steps from DeVos Performance Hall and within a 10-minute walk of Van Andel Arena. Public Museum of Grand Rapids and Gerald R. Ford Museum are also within half a mile (1 km).

Business services

A restaurant and a bar/lounge are featured at this hotel. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. Self parking, a coffee shop, and limo/town car service are also offered.

Smart TVs, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 337 guestrooms also offer minibars and Smart TVs with cable channels. Other amenities include Netflix, room service, and premium bedding. Housekeeping is available on request.

Room, 1 King Bed, Non Smoking, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max
$299* Per night/room May 25 - May 26

Executive Suite, 1 Bedroom, Non Smoking, City View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds, Non Smoking, City View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking, View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Concierge Room, Executive Room, 1 King Bed, Non Smoking, Executive Level

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Non Smoking, View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

JW Marriott Hotel Grand Rapids ratings based on 14 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for JW Marriott Hotel Grand Rapids

Everyone (6) Couples (1)
4 out of 5

Posted by on May 9, 2021

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5 out of 5
The rooms have all modern and up to date amenities

Posted by on Jan 25, 2020

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4 out of 5

Posted by on Aug 4, 2019

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5 out of 5

Posted by on Apr 1, 2019

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5 out of 5
It was great all around we really enjoy everything

Posted by on Feb 17, 2019

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2 out of 5
We were supposed to get a room with 2 Queen Size beds for 4 people. When we arrived we were told that there was only a room with 1 King size bed available. Made for an interesting night stay! We were told that's what happens when you book through Travelocity. The next morning we were moved to another room with 2 beds.

Posted by on Aug 7, 2018

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5 out of 5

Girls night out

Great location! Close to great restaurants and walking distance to night life. We have stayed here before and wouldn't choose another hotel.

Posted by on Feb 6, 2017

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5 out of 5

Fantastic hotel...new, beautiful, and well located.

Pros: Close restaurants, Quiet, beautiful and clean
I was in the city for a conference. The location of the hotel was convenient and the accommodations far better than expected. The bathroom was very large with a tiled separate walk-in shower and stainless hardware throughout. I would go back to this hotel the next time I am in Grand Rapids. I also left an item which they immediately retrieved and sent to me by UPS.

Posted by , from Southeast, OHIO on Apr 23, 2012

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5 out of 5

Jazzy and comfy!

Soaring high ceilings greet you along with a friendly staff. A great place to come home to at the end of the day. Great views, yummy brunch, a big and wonderful bed and a well appointed bathroom all add to the experience. The lobby acts as an extension to the bar where you can sit alone very comfortably and enjoy the reiver view.

Posted by , from New Jersey on Feb 10, 2011

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5 out of 5

Excellent Hotel

Well appointed rooms, wonderful showers, attentive staff. The executive lounge did run out of things, however. Gym had plenty of equipment, and my kids loved the pool. The restaurant was overpriced for portion size and food quality, but better than many hotel restaurants.

Posted by on Aug 10, 2009

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About the JW Marriott Hotel Grand Rapids

Location 235 Louis Campau Promenade Nw, Grand Rapids, MI 49503

Renovations + Closures

The following facilities or services will be unavailable from May 2 2022 to June 30 2022 (dates subject to change):

  • Swimming pool

Property Features

Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and limo/town car service. Public spaces have free WiFi. Event space at this hotel measures 1428 square feet (129 square meters). Multilingual staff, gift shops/newsstands, and concierge services are also featured at the business-friendly JW Marriott Hotel Grand Rapids. For a fee, parking is available. This 4-star Grand Rapids hotel is smoke free.

  • 1 building
  • 337 guestrooms or units
  • 23 levels
  • 1428 sq ft of conference space
  • 129 sq m of conference space
  • Charging station for electric cars
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Train station: Grand Rapids Station (1.5 km / 1 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

JW Marriott Hotel Grand Rapids offers 337 accommodations with minibars and safes. Beds feature premium bedding. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers, bathrobes, designer toiletries, and hair dryers. Smart televisions come with premium cable channels, pay movies, and Netflix. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided on request.

  • Minibar
  • In-room dining (limited hours)
  • Smart television
  • Cable channels
  • Premium channels
  • Netflix
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Separate shower and tub
  • Cribs (free)
  • Housekeeping (on request)
  • Weekday newspapers (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests can enjoy full breakfast for a fee.

JW Marriott Hotel Grand Rapids has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails nearby
  • Kayaking nearby
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place and guests are provided with hand sanitizer. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: USD 19 for adults and USD 8 for children (approximately)
  • Covered self parking fee: USD 36.00 per day (in/out privileges)
  • Covered valet parking fee: USD 39 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grand Rapids Marriott Hotel
  • JW Grand Rapids
  • JW Marriott Grand Rapids
  • JW Marriott Hotel Grand Rapids
  • Marriott Hotel Grand Rapids
  • Grand Rapids Marriott
  • Marriott Grand Rapids
  • Jw Marriott Rapids Rapids
  • JW Marriott Hotel Grand Rapids Hotel
  • JW Marriott Hotel Grand Rapids Grand Rapids
  • JW Marriott Hotel Grand Rapids Hotel Grand Rapids

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.