"Everything was terrific; my one and only complaint was that we booked a king room through Travelocity, but when we arrived, they only had a double que ... " More
Downtown Grand Rapids stay
A stay at this Downtown Grand Rapids hotel places you steps from DeVos Performance Hall and within a 5-minute walk of Public Museum of Grand Rapids. Grand Valley State University - Pew Campus and Van Andel Museum Center are also within half a mile (1 km).
Full-service spa, dining
A full-service spa, an indoor pool, and a restaurant are all featured at this smoke-free hotel. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. You'll appreciate the sauna, bar/lounge, and laundry facilities.
Apr 10, 2023 by G.Johnson
Hello Robert,Thank you so much for staying with us! We look forward to serving you again!
Oct 25, 2022 by JW Marriott Management
Thank you for reviewing your recent reservation with our team at the JW Marriott. We appreciate both your positive and honest feedback with specific details regarding your stay. We strive to continue to grow our guest experience and are glad you shared your experience so we can continue to enhance the overall quality of our stays. We hope we can look forward to welcoming you back again during a future trip to the Grand Rapids area!
Jul 25, 2022 by JW Marriott Management
Thank you for reviewing your recent stay at the JW Marriott Grand Rapids. We appreciate your positive feedback and look forward to being able to welcome you back again in the future!
JW Marriott Hotel Grand Rapids offers its guests a full-service spa, an indoor pool, and a sauna. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A 24-hour business center, meeting rooms, and limo/town car service are available. Event space at this hotel measures 1428 square feet (129 square meters) and includes conference space. Multilingual staff, gift shops/newsstands, and concierge services are also featured at the business-friendly JW Marriott Hotel Grand Rapids. For a fee, parking is available. This 4-star Grand Rapids hotel is smoke free.
Available in some public areas: Free WiFi
Self parking (surcharge) , Valet parking (surcharge)
JW Marriott Hotel Grand Rapids offers 333 accommodations with minibars and safes. Beds feature premium bedding. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers, bathrobes, designer toiletries, and hair dryers. Smart televisions come with premium cable channels, pay movies, and Netflix. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided on request.
Guests can enjoy full breakfast for a fee.
JW Marriott Hotel Grand Rapids has a restaurant on site.
Room service (during limited hours) is available.
Recreational amenities at the hotel include an indoor pool and a sauna.
The recreational activities listed below are available either on site or nearby; fees may apply.
The onsite spa has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place and guests are provided with hand sanitizer. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.