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4.2 out of 5

"The baged breakfast was mediocre. No decent coffee. I understand the concern, but better coffee in the rooms until this pandemic is past. " More

By a verified traveler on Thu 17 Sep 2020

Hotel Description

Grand Rapids guestrooms with free WiFi

In Grand Rapids

A stay at this hotel places you within half a mile (1 km) of Master Arts Theatre and 3 miles (5 km) of Tanger Factory Outlet Center. Mercy Health Southwest Campus and Frog Hollow Playground are also within 6 miles (10 km).

Free perks

This hotel features an indoor pool and a spa tub. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the sauna and perks like free self parking.

Free Internet, sofa beds

Featuring conveniences like sofa beds and refrigerators, the 78 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with satellite channels. Microwaves, coffee/tea makers, and free newspapers are also available.

Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Comfort Suites South ratings based on 13 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Comfort Suites South

Everyone (5) Couples (1) Family (6)
4 out of 5
The baged breakfast was mediocre. No decent coffee. I understand the concern, but better coffee in the rooms until this pandemic is past.

Posted by , from Oshkosh, WI on Sep 17, 2020

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Comment from Hotel Management

Oct 1, 2020 by Pete

Thanks

5 out of 5
We all look forward to saying goodbye to Corona Virus.

Posted by on Jun 15, 2020

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4 out of 5

Posted by on Jan 13, 2020

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5 out of 5
Clean facilities and very nice staff. Wish I had time to use the pool.

Posted by on Oct 21, 2019

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5 out of 5
The staff was super helpful about us checking in early after dropping our daughter off at college. The hotel was exceptionally clean, breakfast offered a great variety, and the pool kept my younger son occupied during our downtime.

Posted by on Sep 4, 2019

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4 out of 5

Posted by on Jul 29, 2019

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4 out of 5
Convenient and clean. Bed was comfy and the staff was pleasant. Just came into town for an overnight stay

Posted by on Apr 15, 2019

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4 out of 5
The staff was friendly, the room was lovely, and the breakfast was good. A few things to consider before choosing this hotel: 1) We chose it for the pool and spa, but were not told that it would be closed for the week. 2) The heater/AC units are loud, so if you sleep lightly bring earplugs. 3) The sheers cover the windows, but the heavy curtains are only for decoration and cannot be closed. There is a large and bright LED parking light outside the rooms facing west (all along the front of the building), so you can't make your room dark at night. 4) To conserve water they wash towels every third day. That's a good policy, but there are no towel racks to hang your wet towels on.

Posted by on Feb 21, 2019

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Comment from Hotel Management

Feb 24, 2019 by General Manager

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I wish you would have contacted the Front Desk regarding your issue with the curtains in your room. We do have 'black-out' curtains in every guest room, they might have been fully open and hiding behind the decorative side-panels that you described. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

5 out of 5

Close to the Expressway!

Friendly staff, clean rooms, clean pool, hot tub, sauna & work out room! Variety of choices for a self serve breakfast in lobby! Arrived for a late check-in with no problems! The only issue, that really isn't a problem, was no exhaust fan in the bath room. I thought that was standard equipment? I would definitely stay here again!

Posted by , from Mt. Morris, MI on Aug 1, 2016

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2 out of 5

Opps.. found your socks in my bed!

Pros: Free breakfast, Free Internet, free socks
Cons: Nothing close
This was a a fairly run of the mill hotel room. It wasn't until climbing into bed that I found someone else socks! I'm not sure what bothers me more the fact that the sheets aren't changed nightly or that they didn't even check to see if article of clothing were removed! When speaking with the front desk she was apologetic and took my number so the manager could call that day. Shocker, he never called. I would not recommend this hotel.

Posted by , from IL on Feb 17, 2012

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Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Comfort Suites South offers its guests an indoor pool, a spa tub, and a sauna. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite business center. The business-friendly Comfort Suites South also features coffee/tea in a common area, complimentary newspapers in the lobby, and laundry facilities. Free self parking is available. This Grand Rapids hotel is smoke free.

  • 78 guestrooms or units
  • 3 levels
  • Buffet breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , RV, bus, truck parking

Transport

  • Airport: Gerald R. Ford Intl. Airport (GRR) (19.7 km / 12.2 mi)
  • Parking: Free self parking

Room Amenities

Comfort Suites South offers 78 accommodations with laptop-compatible safes and complimentary newspapers. Accommodations are furnished with double sofa beds. 50-inch flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations and hair dryers. This Grand Rapids hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Pull-out sofa bed
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 9:30 AM and on weekends from 6:30 AM to 10:00 AM.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 2:30 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 10.00 per accommodation, per night, plus a deposit of USD 10.00 per night
  • Maximum 1 per room (weight limit: 30 lbs)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; masks are required in public areas.Contactless check-out is available.Individually-wrapped food options are available for breakfast.The property affirms that it follows sanitization practices of Commitment to Clean (Choice) guidelines.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Staffed front desk
  • Guests are not provided with hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 4
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 10.00 per night
  • Pet fee: USD 10.00 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Comfort Suites South
  • Comfort Suites South Grand Rapids
  • Comfort Suites South Hotel Grand Rapids
  • Comfort Suites South Hotel
  • Comfort Suites South Hotel
  • Comfort Suites South Grand Rapids
  • Comfort Suites South Hotel Grand Rapids

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.