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4.6 out of 5

"I loved the set up of the suite with the small kitchenette and the bath. The floors were hardwood and the walls distressed brick which added so much c ... " More

By a verified traveler on Fri 15 Oct 2021

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Hotel Description

3-star aparthotel near Grand Rapids Art Museum

City center stay

Within a 10-minute walk of this Downtown Grand Rapids aparthotel, you'll find DeVos Performance Hall and Van Andel Arena. Grand Rapids Art Museum and Grand Rapids Children's Museum are also within half a mile (1 km).

Renovated in 2018

The aparthotel's indoor pool, gym, and 2 bars/lounges are among the featured amenities. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy a meal from the restaurant and free on-the-go breakfast each morning.

Free Internet, kitchens

The 110 apartments feature well-equipped kitchens with refrigerators, stovetops, microwaves, and dishwashers. Flat-screen TVs come with satellite channels, and other amenities include free WiFi and sofa beds.

Studio, 1 King Bed, Accessible (Mobility & Hearing)

Bed Count 1 King Bed Maximum Occupancy 4 Max
$162* Per night/room Dec 5 - Dec 6

Suite, 2 Bedrooms, Non Smoking, 2 Bathrooms

Bed Count 1 King Bed Maximum Occupancy 8 Max

Suite, 1 Queen Bed, Non Smoking, City View

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

One King/Two Queen Mobility/Hearing Accessible Roll In-Shower Non Smoking

Bed Count 1 King Bed Maximum Occupancy 8 Max

Room, 1 King Bed, Accessible (Roll-in Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 2 Queen Beds, Non Smoking, City View

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Homewood Suites by Hilton Grand Rapids Downtown ratings based on 28 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Homewood Suites by Hilton Grand Rapids Downtown

Everyone (14) Couples (6) Family (7)
5 out of 5
I loved the set up of the suite with the small kitchenette and the bath. The floors were hardwood and the walls distressed brick which added so much character to the building. My husband heard some noise from people above us walking on the hardwood, but it was pretty minimal. I found the property very safe and easy to navigate with the directions the staff provided. The room was clean the amenities were better than expected. I would definitely recommend this property again and have already been looking for other Homewood Suites to visit for future trips. This was my first time with this company and every part of the experience was top notch. I'm looking forward to visiting this and more of their facilities in the future!

Posted by on Oct 15, 2021

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Comment from Hotel Management

Oct 16, 2021 by Justin B CTA

Dear Christine, Thank you for the amazing 5 star review! We hope you will return soon!

5 out of 5
Nice lodging and good location; will stay again. Parking garage charge was steep. Thank you.

Posted by on Jun 30, 2021

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Comment from Hotel Management

Jun 30, 2021 by Tami

Thank you for your kind review and feedback!

3 out of 5
The mezzanine/roof top bar was very nice. The furniture in the room is typical of hotel furniture, stiff and uncomfortable. The dishes in the dishwasher were clean but left for me to unload and put away. There wasn’t any room service which was disappointing. I probably should have known but there wasn’t any valet service and parking was $30 per night in the adjacent parking structure.

Posted by on May 18, 2021

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Comment from Hotel Management

May 18, 2021 by Justin B CTA

Dear Anonymous, Thank you for your review regarding your recent stay. We hope we get to see you again soon.

5 out of 5
Highly recommend location is great some of the rooms face the parking structure otherwise great

Posted by on Apr 29, 2021

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Comment from Hotel Management

Apr 30, 2021 by Justin B CTA

Dear Anonymous, Thank you for the awesome 5 star review! We hope to see you again soon!

5 out of 5

Posted by on Apr 25, 2021

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Comment from Hotel Management

May 5, 2021 by Bill S. CTA

Thank you so much for staying with us at the Homewood Suites by Hilton Grand Rapids Downtown and for the great 5 out of 5 review. Please come stay with us again soon!!!

5 out of 5

Posted by on Apr 12, 2021

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Comment from Hotel Management

Apr 23, 2021 by Justin B CTA

Dear Anonymous, Thank you for the 5 star review! We hope to see you again soon!

5 out of 5
Did not like that you had to use a room key to go up on the elevator.

Posted by on Feb 14, 2021

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Comment from Hotel Management

Feb 15, 2021 by Bill

Hello and Thank you for staying with us at the Homewood Suites Grand Rapids Downtown and for the 5 out of 5 review. We are sorry for the inconvenience of the secure elevators, but as a tenant of a public building we and our insurers believe the security precaution is necessary. Please come stay with us again soon!

5 out of 5

Posted by on Jan 24, 2021

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Comment from Hotel Management

Feb 4, 2021 by Bill

Hi Daniel, Thank you for choosing to stay with us at the Homewood Suites by Hilton Grand Rapids Downtown and for the great 5 out of 5 review. Please come stay with us again soon!

4 out of 5
Very noisy normal noises could be heard through walls and floors

Posted by on Jan 1, 2021

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Comment from Hotel Management

Jan 2, 2021 by Justin B CTA

Dear Anonymous, Thank you for review of your experience at our location. We hope you choose to stay with us again.

5 out of 5

Posted by on Nov 28, 2020

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Comment from Hotel Management

Nov 28, 2020 by Bill

Thank you for choosing to stay with us at the Homewood Suites Grand Rapids Downtown and for the 5 out of 5 review! Please come see us again soon!

About the Homewood Suites by Hilton Grand Rapids Downtown

Location 161 Ottawa Avenue N.W., Grand Rapids, MI 49503

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Property Features

Homewood Suites by Hilton Grand Rapids Downtown offers its guests an indoor pool and a fitness center. Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. A terrace, gift shops/newsstands, and coffee/tea in a common area are also featured at the business-friendly Homewood Suites by Hilton Grand Rapids Downtown. For a fee, parking is available. A complete renovation of Homewood Suites by Hilton Grand Rapids Downtown was completed in 2018. This 3-star Grand Rapids aparthotel is smoke free.

  • 1 building
  • 110 guestrooms or units
  • 6 levels
  • 2 bars or lounges
  • Built in 2016
  • To-go breakfast (free)
  • Dining venue
  • Deli
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Grocery service (free)
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Kitchen
  • Snack bar/deli
  • Laundry facilities
  • Sofa bed
  • Full-sized refrigerator/freezer
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Grand Rapids Station (1.5 km / 0.9 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Homewood Suites by Hilton Grand Rapids Downtown offers 110 air-conditioned accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas and include sofa beds. 39-inch flat-screen televisions come with premium satellite channels. Accommodations at this 3-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

  • In-room kitchen
  • Sitting area
  • Pull-out sofa bed
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

Guests are served free on-the-go breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Lew's on Two - Onsite bar.

Waters View - Onsite rooftop bar. Open daily.

Nearby Activities

Recreational amenities at the aparthotel include an indoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Parking height restrictions apply
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: USD 33 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Homewood Suites Hilton Grand Rapids Downtown Hotel
  • Homewood Suites Hilton Grand Rapids Downtown Hotel
  • Homewood Suites Hilton Grand Rapids Downtown
  • Hotel Homewood Suites by Hilton Grand Rapids Downtown
  • Homewood Suites by Hilton Grand Rapids Downtown Grand Rapids
  • Homewood Suites Hilton Hotel
  • Homewood Suites Hilton
  • Homewood Suites Hilton Rapids
  • Homewood Suites by Hilton Grand Rapids Downtown Aparthotel
  • Homewood Suites by Hilton Grand Rapids Downtown Grand Rapids

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.