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Tru by Hilton Grand Rapids Airport

2.5-star property
4570 28th Street SE, Grand Rapids, MI 1-855-201-7819

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4.5 out of 5
Wonderful!
See all 10 Travelocity Reviews

"Front desk nice people, daily room clean, indoor pool is open, accessible for shopping, puck up brackets. " More

By a verified traveler on Fri 16 Oct 2020

Points Of Interest

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Hotel Description

Grand Rapids hotel in East Paris area

Close to airport

Your stay at this East Paris hotel places you within 2 miles (3 km) of Patterson Ice Center and Centerpointe Mall. Woodland Mall and Calvin College Ecosystem Preserve are also within 3 miles (5 km).

Free perks

This hotel features an indoor pool and a fitness center. There's no skimping on freebies - guests receive free breakfast, free WiFi, and free self parking. A business center, luggage storage, and free newspapers are also on offer.

Free Internet, flat-screen TVs

Featuring conveniences like refrigerators and coffee/tea makers, the 98 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs. Free local calls and showers are also available.

Room, 2 Queen Beds, Accessible (Hearing, Roll-in Shower)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Tru by Hilton Grand Rapids Airport ratings based on 10 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Tru by Hilton Grand Rapids Airport

Everyone (2) Couples (1) Family (7)
5 out of 5
Front desk nice people, daily room clean, indoor pool is open, accessible for shopping, puck up brackets.

Posted by , from Homer, GA on Oct 16, 2020

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5 out of 5

Posted by on Mar 11, 2020

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5 out of 5

Posted by on Feb 23, 2020

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5 out of 5
Nice accommodations-great value !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Posted by on Nov 24, 2019

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5 out of 5
It was New!!! There is nothing like NEW!!! Also, I liked the big TV. Game was on and I stayed right in the room.

Posted by on Nov 5, 2019

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4 out of 5
The breakfast needs help. There was no cream cheese for the bagels, only apples for fruit no banana's need variety of yogurt

Posted by on Aug 4, 2019

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3 out of 5
Decor was interesting. However this is a place for 20 somethings. Dispensers in bathroom, both sink and shower, are awkward and difficult to manage, especially for an older person. The flow of the dispensers was small and slow, causing me to hold it even longer, compounding the aforementioned awkwardness and difficulty. This was one of the noisiest places we have ever stayed. The door was heavy, making us think it might be sound proof. But instead, it caused a loud bang when released... or slammed. The breakfast was horrible! I’ve had better breakfasts at other, less expensive hotels. The “road” to get to the hotel was full of massive holes.

Posted by on Jul 8, 2019

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4 out of 5
Didn’t like the pot holes I liked that it was kid friendly

Posted by on Jul 8, 2019

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4 out of 5
Convenience of location. Interesting decor of hotel, non conventional.

Posted by on Jun 12, 2019

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5 out of 5
The facility was great - everything was clean. The only area Id see an opportunity was in the breakfast, compared to other hotels it was mediocre.

Posted by on May 20, 2019

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About the Tru by Hilton Grand Rapids Airport

Location 4570 28th Street SE, Grand Rapids, MI 49512

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Tru by Hilton Grand Rapids Airport offers its guests an indoor pool and a fitness center. WiFi is free in public spaces. You'll find a business center on site. Free breakfast is available daily. A shuttle from the hotel to the airport is free (available on request). Tru by Hilton Grand Rapids Airport also features coffee/tea in a common area, complimentary newspapers in the lobby, and a safe deposit box at the front desk. Self parking is free. Smoking is allowed in designated areas at this Grand Rapids hotel.

  • 98 guestrooms or units
  • 4 levels
  • Breakfast available (free)
  • Supervised kid's activities (surcharge)
  • Business facilities
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Gerald R. Ford Intl. Airport (GRR) (5.4 km / 3.3 mi)
  • Property shuttles: Free airport drop-off
  • Parking: Free self parking

Room Amenities

Tru by Hilton Grand Rapids Airport offers 98 accommodations with coffee/tea makers and designer toiletries. Flat-screen televisions are featured in guestrooms. Bathrooms include showers. Guests can surf the web using the complimentary wired and wireless Internet access. Housekeeping is provided daily.

  • Flat-screen television
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Shower
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Designer toiletries
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

Guests are served free breakfast daily.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Braille or raised signage
  • Accessible bathroom
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast.The property affirms that it follows sanitization practices of CleanStay (Hilton) guidelines.

  • UnionPay
  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Cribs (infant beds) are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Tru Hilton Grand Rapids Airport Hotel
  • Tru Hilton Hotel
  • Tru Hilton Grand Rapids Airport
  • Tru Hilton
  • Tru By Hilton Rapids Rapids
  • Tru by Hilton Grand Rapids Airport Hotel
  • Tru by Hilton Grand Rapids Airport Grand Rapids
  • Tru by Hilton Grand Rapids Airport Hotel Grand Rapids

You should know

  • Tru by Hilton Grand Rapids Airport offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.