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"All staff were professional and friendly. Hotel was very clean - all areas. Breakfast selections were good and varied. Hotel near shopping, restaur ... " More

By a verified traveler on Sun 13 Feb 2022

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Hotel Description

Enjoy the indoor pool at this Grand Rapids hotel

Close to airport

Within 2 miles (3 km) of this Grand Rapids hotel, you'll find Patterson Ice Center and MSA Fieldhouse. Orbit Room and Centerpointe Mall are also within 3 miles (5 km).

Free perks

This hotel features an indoor pool and a gym. Traveling on business? Take advantage of the business center and free WiFi in public areas. Guests will appreciate freebies like buffet breakfast and free self parking.

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max
$85* Per night/room Apr 16 - Apr 17

Suite, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking (Study)

Bed Count 1 King Bed Maximum Occupancy 5 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hampton Inn & Suites Grand Rapids-Airport 28th St ratings based on 29 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hampton Inn & Suites Grand Rapids-Airport 28th St

Everyone (16) Couples (4) Family (8)
2 out of 5

Posted by on Mar 25, 2022

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4 out of 5
It was okay

Posted by on Mar 7, 2022

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Comment from Hotel Management

Mar 8, 2022 by Hotel Management

Thank you for your review!

5 out of 5

Posted by on Feb 22, 2022

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3 out of 5
All staff were professional and friendly. Hotel was very clean - all areas. Breakfast selections were good and varied. Hotel near shopping, restaurants and interstate. Sitting area (couch, chair) furniture was stained, had cigarette burns and was generally very run down and saggy. I wouldn’t even sit in it. There was no hot water in the shower. Missing facial tissue in room.

Posted by on Feb 13, 2022

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Comment from Hotel Management

Feb 14, 2022 by Hotel Management

Hello Diana, Thank you for taking the time to leave a review and bring these items to our attention. Your feedback has been shared with the appropriate departments so that it can be addressed. We apologize about the issues you experienced and we are working to correct them.

4 out of 5
Nice room lady at desk was very friendly

Posted by on Dec 4, 2021

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Comment from Hotel Management

Dec 6, 2021 by Hotel Management

Hi James, I am glad you had a great stay! :) I hope you have a great week!

2 out of 5
There is no hot water in the tub/shower!!!!

Posted by , from NEW ERA on Nov 21, 2021

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Comment from Hotel Management

Nov 22, 2021 by Hotel Management

Hello John, We apologize about the experience you had during your recent visit. Your concern has been immediately shared with our maintenance team so that it can be addressed. Thank you for your important feedback. We can't improve if we don't hear about these experiences. Have a great week!

3 out of 5
Hot tub was filthy. The rest of the hotel was fine

Posted by on Oct 19, 2021

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Comment from Hotel Management

Oct 20, 2021 by Tabitha

Thank you for your important feedback. We have addressed the hot tub and appreciate you letting us know that it needed attention.

4 out of 5

Posted by on Oct 11, 2021

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4 out of 5
Close & convenient to the airport; free shuttle service. The staff was very accommodating & friendly.

Posted by on Sep 4, 2021

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Comment from Hotel Management

Sep 7, 2021 by Hotel Management

Thank you for your great review!

1 out of 5

Posted by on Aug 16, 2021

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About the Hampton Inn & Suites Grand Rapids-Airport 28th St

Location 5200 28th St Se, Grand Rapids, MI 49512

Renovations + Closures

The property will be renovating from February 18 2023 to May 31 2023 (completion date subject to change). The following areas are affected:

  • Business center
  • Elevator
  • Fitness facilities
  • Front desk
  • Hallway
  • Lobby
  • Meeting facilities
  • Swimming pool

During renovations, the hotel will make every effort to minimize noise and disturbance.

Property Features

Hampton Inn & Suites Grand Rapids-Airport 28th St offers its guests an indoor pool and a fitness center. Public spaces have free WiFi. There's an onsite business center. Free breakfast is available daily. Event space at this hotel measures 2294 square feet (206 square meters) and includes conference space. The business-friendly Hampton Inn & Suites Grand Rapids-Airport 28th St also features coffee/tea in a common area, laundry facilities, and dry cleaning/laundry services. Free self parking is available. This Grand Rapids hotel is smoke free.

  • 1 building
  • 98 guestrooms or units
  • 3 levels
  • 2294 sq ft of conference space
  • 206 sq m of conference space
  • Built in 2007
  • Buffet breakfast (free)
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet , High-speed internet access

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Hampton Inn & Suites Grand Rapids-Airport 28th St offers 98 accommodations with coffee/tea makers and complimentary weekday newspapers. 27-inch flat-screen televisions come with satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Flat-screen television
  • Satellite channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast daily from 6:00 AM to 10:00 AM.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Contactless check-in is available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hampton Inn 28th Hotel Grand Rapids Airport Street
  • Hampton Inn Grand Rapids Airport 28th Street
  • Hampton Inn Grand Rapids-Airport 28th St Hotel Grand Rapids
  • Hampton Inn Grand Rapids-Airport 28th St Hotel
  • Hampton Inn Grand Rapids-Airport 28th St Grand Rapids
  • Hampton Inn Grand Rapids-Airport 28th St
  • Hampton Inn Suites Grand Rapids Airport 28th Street
  • Hampton Inn Rapids 28th St
  • Hampton Inn & Suites Grand Rapids-Airport 28th St Hotel
  • Hampton Inn & Suites Grand Rapids-Airport 28th St Grand Rapids

You should know

  • Pool access available from 8:00 AM to 8:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.