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Wyndham Garden Grand Rapids Airport

3-star property
4495 28th St Se, Grand Rapids, MI 1-855-201-7819

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3.0 out of 5
See all 36 Travelocity Reviews

"No special likes or dislikes. The staff always works hard to get me a early check in " More

By a verified traveler on Mon 20 Jan 2020

Points Of Interest

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Hotel Description

3-star hotel in East Paris

In shopping district

Your stay at this East Paris hotel places you within 2 miles (3 km) of Patterson Ice Center and Centerpointe Mall. Woodland Mall and Calvin College Ecosystem Preserve are also within 3 miles (5 km).

Business services

This hotel features an indoor pool, a 24-hour fitness center, and a restaurant. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Relax with a drink at the bar/lounge and enjoy perks like free self parking.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 126 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Other amenities include coffee/tea makers, free local calls, and hair dryers.

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 2 Bedrooms (Spacious)

Bed Count 1 King Bed Maximum Occupancy 6 Max

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Accessible

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed (Spacious)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds (Spacious)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Wyndham Garden Grand Rapids Airport ratings based on 36 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Wyndham Garden Grand Rapids Airport

Everyone (25) Couples (2) Family (4)
1 out of 5
This hotel is going downhill quickly. Upon arriving, garbage was strewn in the entryways and parking lot. The dumpster was visible and overflowing. The outside trash bins were overflowing. People were stacking excess trash beside the trash cans, The hallways smelled bad. The elevator smelled worse. The entryway that I was directed to was littered with hundreds of cigarette butts. There were cigarette butts on the inside stairways. Food (crackers) were broken and remained on the hallway carpet throughout my entire stay. Do the managers of this facility ever walk around and look for these things? In fairness, the main lobby and my room were clean. I've never seen a hotel like this. Now...not the hotel's fault...but the drunken guests returning to their rooms at 2:00 a.m. screaming in the hallways was less than desirable.

Posted by on Jul 19, 2020

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5 out of 5
No special likes or dislikes. The staff always works hard to get me a early check in

Posted by on Jan 20, 2020

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Comment from Hotel Management

Jan 20, 2020 by Wyndham Gardens

We would like to thank you for your stay at our hotel. We appreciate you taking the time to provide feedback. We would love to see you as a guest in the future to assure a stay that exceeds your expectations. Thank you, Wyndham Garden Hotel

2 out of 5
It was filthy and none of the vending machines or bar was stocked. The machines were basically empty. The breakfast was cereal and doughnuts.. the worst motel breakfast ever. There were cups, glasses and trash all over the lobby not cleaned up overnight. Is anyone in charge?

Posted by on Jan 12, 2020

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Comment from Hotel Management

Jan 13, 2020 by Wyndham Garden Hotel

We would like to apologize for your stay not meeting your expectations. Our new management is working hard to resolve issues and improve the quality of our hotel. We would love to see you as a guest in the future to assure a stay that exceeds your expectations. Thank you, Wyndham Garden Hotel

4 out of 5
Bleach stained carpet, mildew in the bathroom, general appearance was “ok”.

Posted by on Jan 3, 2020

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Comment from Hotel Management

Jan 5, 2020 by Wyndham Gardens

We would like to thank you for your stay at our hotel and for taking the time to provide positive feedback. We would love to see you as a guest in the future to assure a stay that exceeds our expectations. Thank You, Wyndham Garden Hotel

4 out of 5

Posted by on Dec 23, 2019

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Comment from Hotel Management

Dec 25, 2019 by Wyndham Gardens

We would like to thank you for your stay at our hotel and for taking the time to provide feedback. Our new management team is working hard to resolve issues and improve the quality of our hotel. We would love to see you as a guest in the future to assure as stay that exceeds your expectations. Thank you, Wyndham Garden Hotel

4 out of 5
good location - spacious and clean rooms - with fresh towels EVERY day

Posted by on Dec 13, 2019

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Comment from Hotel Management

Dec 17, 2019 by Wyndham Gardens

We would like to thank you for your stay at our hotel and for taking the time to provide feedback. We would love to see you as a guest in the future to assure a stay that exceeds your expectations. Thank you, Wyndham Garden Hotel

2 out of 5
Check in was swamped. The 2 ladies were overwhelmed. Upon entering my room, it was 59 degrees. Come to find out the windows were wide open. Room also smelled of marijuana. No remote control to TV either. Probably stoked by the pit heads in the room before me. I attempted to go to front desk to ask for a remote but they were still swamped.

Posted by , from Leawood on Dec 1, 2019

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Comment from Hotel Management

Dec 1, 2019 by Wyndham Garden Hotel

We are sorry to hear that you had a bad experience with our hotel. Check in can be a little slow at times if everyone shows up at the same time. This is especially true if it is a sold out evening. Thank you for your feedback, it helps us improve.

1 out of 5
The staff were cussing over walkie talkies at the front desk as I tried to check in. The floors were dirty. There were parties going on all around me so I couldn't sleep. Checked out 2 days early. Will not return.

Posted by on Oct 29, 2019

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Comment from Hotel Management

Oct 30, 2019 by Wyndham Garden Hotel

We would like to sincerely apologize that your stay at our hotel did not meet your expectations. We do appreciate the notification concerning these issues so that they can be addressed immediately. The new management team is working hard at resolving issues to improve the quality of this hotel. We would love to have you as a guest at our hotel in the future to assure a stay that exceeds your expectations. Thank You, Wyndham Garden Hotel

3 out of 5
Check-in took way too long. Our room smelled like cigarettes, and was subpar.

Posted by on Sep 30, 2019

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Comment from Hotel Management

Nov 27, 2019 by Wyndham Gardens

We would like to apologize for your stay not meeting your expectations. We do appreciate the feedback. Our new management team is working hard to resolve issues and to improve the quality of the hotel. We would love to see you as a guest in the future to assure a stay that exceeds your expectations. Thank you, Wyndham Garden Hotel

3 out of 5
I liked the hotel overall.. However, the floor in the elevator was WET which almost caused Me to FALL. This is from the pool and people with wet clothing.. I was not in the pool nor near the pool. Therefore a better system is needed for people using the pool. Perhaps expectations

Posted by on Sep 8, 2019

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About the Wyndham Garden Grand Rapids Airport

Location 4495 28th St Se, Grand Rapids, MI 49512

Renovations + Closures

The following facilities or services will be unavailable from December 1 2020 to March 1 2021 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities
  • Shuttle services

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Wyndham Garden Grand Rapids Airport offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business center and a meeting room are available. Event space at this hotel measures 850 square feet (79 square meters) and includes a conference center. A terrace, barbecue grills, and multilingual staff are also featured at the business-friendly Wyndham Garden Grand Rapids Airport. Self parking is free. This 3-star Grand Rapids hotel is smoke free.

  • 1 building
  • 126 guestrooms or units
  • 3 levels
  • 850 sq ft of conference space
  • 79 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Concierge
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Long-term parking (surcharge) , Free self parking

Transport

  • Airport: Gerald R. Ford Intl. Airport (GRR) (5.3 km / 3.3 mi)
  • Parking: Free self parking; extended parking available for a surcharge

Room Amenities

Wyndham Garden Grand Rapids Airport offers 126 accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries. This Grand Rapids hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 11:00 AM.

Garden Bar and Grille - This lobby lounge specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 2 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 5 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector and a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas. Individually-wrapped food options are available for breakfast. The property affirms that it follows sanitization practices of Count on Us (Wyndham) guidelines. The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 3

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 25.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 10.00 and USD 25.00 for adults, USD 10.00 and USD 25.00 for children (approximately)
  • Extended parking fee: USD 5 per day
  • Rollaway bed fee: USD 5 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Wyndham Garden Grand Rapids Airport
  • Wyndham Garden Hotel Grand Rapids Airport
  • Wyndham Garden Grand Rapids Airport Hotel
  • Hotel Wyndham Garden Grand Rapids Airport Grand Rapids
  • Grand Rapids Wyndham Garden Grand Rapids Airport Hotel
  • Hotel Wyndham Garden Grand Rapids Airport
  • Wyndham Garden Grand Rapids Airport Grand Rapids
  • Wyndham Garden Hotel
  • Wyndham Garden
  • Wyndham Grand Rapids Airport
  • Wyndham Rapids Rapids
  • Wyndham Garden Grand Rapids Airport Hotel
  • Wyndham Garden Grand Rapids Airport Grand Rapids
  • Wyndham Garden Grand Rapids Airport Hotel Grand Rapids
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.