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Red Roof Inn Grand Rapids Airport

2-star property
5131 28th Street SE, Grand Rapids, MI 1-855-201-7819

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2.5 out of 5
See all 26 Travelocity Reviews

"When we arrived, there was no one at the desk, and several people were waiting for attention--it was pretty bizarre. Not what one would hope for after ... " More

By a verified traveler on Thu 14 Jul 2016

Points Of Interest

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Hotel Description

Motel near Calvin College in Grand Rapids

Near the airport

You'll find Patterson Ice Center and Centerpointe Mall within 2 miles (3 km) of this motel. Also, Woodland Mall is within 3 miles (5 km) and Calvin College is within 6 miles (10 km).

Round-the-clock service

This motel doesn't skimp on freebies - guests receive free WiFi and free self parking. Free parking, a 24-hour business center, and a picnic area are also offered.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 107 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Other amenities include free newspapers, free long-distance calls, and free local calls.

Deluxe Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$53* Per night/room Nov 13 - Nov 14

Deluxe Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Superior Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Red Roof Inn Grand Rapids Airport ratings based on 26 Verified Reviews

Review Summary
2.5 out of 5 2.5 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Red Roof Inn Grand Rapids Airport

Everyone (14) Couples (2) Business (1) Family (6)
3 out of 5
The shower/pressure was fabulous. The bed sheets were clean and fresh. The basic housekeeping could be better, there was a used towel left on back of bathroom door. Mattress was ok. Overall, for the price, it was a good stay. We came in ~10pm, watched a little HBO, slept well and left early. No hair dryer in room and no continental brkfst.

Posted by on Oct 27, 2019

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1 out of 5
I travel for business and use Red Roof Inns / Hotels frequently to keep expenses low, however this location was horrendous!! The room was filthy, not well kept at all and the staff were even worse.... The only thing that went properly was the wake-up call’ I was going to request my money back but I simply didn’t have the time to mess with it!

Posted by on Sep 20, 2019

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Comment from Hotel Management

Sep 23, 2019 by Tara

I am sorry to hear that you did not enjoy your stay here with us and that my staff could not be more helpful. Thank you for letting us know I will make sure I pass this on to my team so we can make the proper corrections to ensure a delightful stay for all of our guests.

3 out of 5
Too much for what it is......needs some fixing up/repairs

Posted by on Aug 19, 2019

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Comment from Hotel Management

Oct 15, 2019 by Tara

Thank you for taking the time out to leave us some feedback and the price depends on the demand of the city, our location, and the amenities that we offer in the rooms. We are currently doing some outside repairs and hope you will notice the updates on your future stay. We look forward to serving you again.

5 out of 5
Great people the staff were very knowledgeable and pleasant

Posted by on Jul 2, 2019

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Comment from Hotel Management

Jul 4, 2019 by tara

I am happy to hear that my staff was accommodating. Thank you for your feedback.

1 out of 5

Posted by on Jul 1, 2019

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Comment from Hotel Management

Jul 9, 2019 by tara

I am sorry to hear that you did not enjoy your stay. We are working very hard to fix the issues you were experiencing during your stay. Thank you for leaving us some feedback.

5 out of 5

Posted by on Jun 2, 2019

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Comment from Hotel Management

Jul 7, 2019 by tara

We are happy to see that you enjoyed your stay. Thank you for the taking the time out of your day to leave us some feedback. We appreciate you staying with us.

1 out of 5
Horrible room filthy damaged , smelled terrible of smoke and stale deodorant

Posted by on May 9, 2019

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Comment from Hotel Management

May 14, 2019 by Tara

I am sorry that you were not happy with your room. We apologize for the bad odor of the room we are in the process of implementing some new things and coming up with new ideas to minimize the smoke smell. Thank you again for your feedback we hope to see you again.

3 out of 5
Was kind of disappointed with the hotel. Was very old and kind of run down.

Posted by on Apr 30, 2019

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Comment from Hotel Management

May 21, 2019 by Tara

I am sorry to hear that you were unhappy with your stay. Thank you for taking the time out to leave us some feedback.

2 out of 5
The bathroom is small and uncomfortable. TV is small. They wouldn't give me my veteran discount, which would have been much cheaper for me. Thank God check out is in a few hours.

Posted by on Apr 28, 2019

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Comment from Hotel Management

May 8, 2019 by Tara

I am sorry to hear you were not happy with your stay. Although we do accept a veterans discount, if you book through a 3rd party no other discount can be combined. I am sorry for the inconvenience. We hope to see you again in the future.

2 out of 5

Posted by on Apr 10, 2019

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Comment from Hotel Management

Apr 19, 2019 by Tara

Thank you for taking the timeout to let us know about your experience staying with us. We hope to see you in the future.

About the Red Roof Inn Grand Rapids Airport

Location 5131 28th Street SE, Grand Rapids, MI 49512

Property Features

A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Red Roof Inn Grand Rapids Airport also features a picnic area, coffee/tea in a common area, and complimentary newspapers in the lobby. Self parking is free. This Grand Rapids motel is smoke free.

  • 107 guestrooms or units
  • 2 levels
  • 2 buildings
  • Business center (24 hours)
  • Coffee in lobby
  • Front desk (24 hours)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free long-term parking , Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Grand Rapids, MI (GRR-Gerald R. Ford Intl.) (5.3 km / 3.3 mi)
  • Parking: Free self parking, extended parking, and RV/bus/truck parking

Room Amenities

Red Roof Inn Grand Rapids Airport offers 107 air-conditioned accommodations, which are accessible via exterior corridors and feature complimentary newspapers and complimentary toiletries. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations. This Grand Rapids motel provides complimentary wireless Internet access. Business-friendly amenities include phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is offered daily and hair dryers can be requested.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer available
  • Toiletries (free)
  • Telephone
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 3 AM
  • Minimum check-in age is 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • Pets are welcome and stay free
  • Maximum 1 per room (weight limit: 80 lbs)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards not accepted
  • No rollaway/extra beds available
  • Pets allowed (no fees)

Hotel Names

  • Red Roof Inn Grand Rapids
  • Red Roof Inn Hotel Grand Rapids
  • Red Roof Inn Grand Rapids Motel
  • Grand Rapids Red Roof Inn
  • Red Roof Inn Grand Rapids Airport Motel
  • Red Roof Rapids Rapids
  • Red Roof Inn Grand Rapids Airport Motel
  • Red Roof Inn Grand Rapids Airport Grand Rapids
  • Red Roof Inn Grand Rapids Airport Motel Grand Rapids

You should know

  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.