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Best Western Hospitality Hotel & Suites

2.5 star property
Hotel perfectly located for exploring Forest Hills

Choose dates to view prices

Best Western Hospitality Hotel & Suites

Photo gallery for Best Western Hospitality Hotel & Suites

Terrace/patio
Exterior
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | In-room safe, desk, blackout drapes, iron/ironing board
Free daily continental breakfast
Reception

Overview of Best Western Hospitality Hotel & Suites

Reviews
7.4

Good

Popular amenities

  • Pet friendlyPet friendlyPet friendly
  • Breakfast includedBreakfast includedBreakfast included
  • PoolPoolPool
  • Free WiFiFree WiFiFree WiFi
  • Parking includedParking includedParking included
  • LaundryLaundryLaundry

Explore the area

Map
5500 28th Street SE, Grand Rapids, MI, 49512
  • Popular LocationMSA Fieldhouse9 min walk
  • Popular LocationWoodland Mall5 min drive
  • AirportGrand Rapids, MI (GRR-Gerald R. Ford Intl.)7 min drive
  • Popular LocationFrederik Meijer Gardens and Sculpture Park7 min drive

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave | In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 500 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 Queen Bed, Accessible, Bathtub

  • 325 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • 325 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking, Kitchenette

  • 500 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Baymont by Wyndham Grand Rapids Airport
Breakfast included
Parking included
Free WiFi
Air conditioning
3.8 out of 5, Good, (1000)
The price is $72
per night
$83 total
includes taxes & fees
May 8 - May 9
Baymont by Wyndham Grand Rapids Airport

About the neighborhood

Grand Rapids

Forest Hills stay.With a stay at this Forest Hills hotel, you'll be within half a mile (1 km) of MSA Fieldhouse and 2 miles (3 km) of Patterson Ice Center. Orbit Room and Centerpointe Mall are also within 3 miles (5 km).

What's nearby

  • MSA Fieldhouse - 9 min walk
  • Calvin College - 5 min drive
  • Woodland Mall - 5 min drive
  • Watermark Country Club - 7 min drive
  • Frederik Meijer Gardens and Sculpture Park - 7 min drive

Getting around

  • Grand Rapids Station - 12 min drive
  • Gerald R. Ford International Airport (GRR) - 7 min drive

Restaurants

  • Starbucks - 5 min walk
  • McDonald's - 12 min walk
  • Starbucks - 16 min walk
  • Fuji Buffet & Grill - 2 min drive
  • Culver's - 2 min drive

About this property

Best Western Hospitality Hotel & Suites

Hotel perfectly located for exploring Forest Hills
Best Western Hospitality Hotel & Suites offers its guests an indoor pool and a fitness center. Public spaces have free WiFi. Business amenities include a 24-hour business center and meeting rooms. Free breakfast is served daily. An airport shuttle (available on request) and a bus station shuttle are available for a fee. The business-friendly Best Western Hospitality Hotel & Suites also features a vending machine, a picnic area, and coffee/tea in a common area. Self parking is free.

This Grand Rapids hotel is smoke free.

  • 120 guestrooms or units
  • 2 levels
  • Meeting rooms
  • Built in 1970
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Outdoor picnic space
  • Television in lobby
  • Elevator
  • No smoking on site
Best Western Hospitality Hotel & Suites offers 120 accommodations with safes and coffee/tea makers. Premium satellite television is provided. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Languages

English, Spanish

Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 4:00 AM to midnight on request
  • Bus station shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:30 AM–10:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • TV with premium satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per day (maximum USD 75 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 15.00 per room (one-way)
  • Pet fee: USD 25 per pet, per day (maximum USD 75 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit/debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit or debit cards, Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. 
    This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 8:00 AM to 11:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hospitality & Suites Rapids
Best Western Hospitality Grand Rapids
Best Western Hospitality Hotel
Best Western Hospitality Hotel Grand Rapids
Best Western Hospitality Hotel And Suites
Best Western Grand Rapids
Grand Rapids Best Western
Best Western Hospitality Hotel & Suites Hotel
Best Western Hospitality Hotel & Suites Grand Rapids
Best Western Hospitality Hotel & Suites Hotel Grand Rapids

Frequently asked questions

How close is Best Western Hospitality Hotel & Suites to the airport?

Best Western Hospitality Hotel & Suites is 3.8 mi (7-min drive) away from the Gerald R. Ford International Airport (GRR) airport, the closest popular airport to the property.

How much does it cost to stay at Best Western Hospitality Hotel & Suites?

As of Apr 24, 2024, prices found for a 1-night stay for 2 adults at Best Western Hospitality Hotel & Suites on May 23, 2024 start from $66.39, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Hospitality Hotel & Suites have an airport shuttle?

Best Western Hospitality Hotel & Suites offers an airport shuttle from 4:00 AM to midnight, on request, for a charge of USD 15.00. per room, one-way.

Does Best Western Hospitality Hotel & Suites offer free breakfast?

Best Western Hospitality Hotel & Suites offers free continental breakfast on weekdays between 6:30 AM and 10:00 AM and weekends between 7:00 AM and 10:00 AM.

Is there a casino at Best Western Hospitality Hotel & Suites?

No, there is no casino at this hotel.

What time is check-in at Best Western Hospitality Hotel & Suites?

Check-in start time: 3 PM; Check-in end time: 11:00 PM.

Is there free parking at Best Western Hospitality Hotel & Suites?

This hotel offers free self parking.

Does Best Western Hospitality Hotel & Suites have a pool?

Best Western Hospitality Hotel & Suites features an indoor pool. Guests can enjoy pool access from 8:00 AM to 11:00 PM.

Does Best Western Hospitality Hotel & Suites have a spa?

There are no spa services available at this hotel.

How close is Best Western Hospitality Hotel & Suites to downtown Grand Rapids?

Best Western Hospitality Hotel & Suites is 7.7 mi away from Grand Rapids.

Best Western Hospitality Hotel & Suites Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 308 out of 1001 reviews" "
Rating 8 - Good. 335 out of 1001 reviews" "
Rating 6 - Okay. 161 out of 1001 reviews" "
Rating 4 - Poor. 117 out of 1001 reviews" "
Rating 2 - Terrible. 80 out of 1001 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Diane

Disliked: Cleanliness, staff & service, property conditions & facilities
Room want ready after 4 pm. Told us we’d have to wait because they were short staffed
Stayed 1 night in Apr 2024

8/10 Good

Bonnie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing that I con say bad it. It sounded like someone was tapping on the door all night. But when I got up and checked it was the heater making the noise. Everything other then that it was good.
Stayed 1 night in Jan 2024

6/10 Okay

Carolyn

Business traveler, Traveled with pets
Liked: Cleanliness, amenities, property conditions & facilities
The breakfast on my last day there was not good the eggs and sausage had a bad smell to them and I could not eat due to the smell
Stayed 2 nights in Jan 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Terry

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

4/10 Poor

James

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very dirty, smelt like Marijuana in hallways and our room. Breakfast was not good.
Stayed 1 night in Dec 2023

6/10 Okay

Thomas

Stayed 1 night in Dec 2023

6/10 Okay

Larry

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
We were a group of three with three different rooms. Want to signed room had dirty beds dirty towels and it had to go back down and ask for a clean room. They are unable to print our receipts or email them to us cuz their service was down this caused a problem for us to get reimbursed from our employer. The motel also charged my card twice for my room and I'm still waiting a day later for it to be rectified.
Stayed 1 night in Dec 2023

8/10 Good

Felicia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our key failed to open the door once. Other than they it was fine. I slept like a rock.my son slept great also.they staff was nice. Thank you.
Stayed 2 nights in Nov 2023