Forest Hills stay
Your stay at this Forest Hills hotel places you within 3 miles (5 km) of Watermark Country Club and Centerpointe Mall. Woodland Mall and Calvin College are also within 6 miles (10 km).
Renovated in 2019
This hotel features an indoor pool and a 24-hour gym. Traveling on business? Take advantage of the 3 conference rooms, 24-hour business center, and free airport shuttle. Enjoy the spa tub and perks like free self parking and free WiFi.
Free WiFi, kitchens
The 117 guestrooms feature well-equipped kitchens with refrigerators, stovetops, microwaves, and dishwashers. LED TVs come with cable channels, and other amenities include free WiFi and dining areas. Weekly housekeeping is available.
Sep 20, 2021 by Manager
Dear Guest, I apologize but we do not have any twin size rooms. We only have King or Queen beds in our hotel.
Sep 20, 2021 by Manager
We apologize for any behavior that this agent exhibited in your presence but be sure he is not a manager and he will be reprimanded.
Aug 25, 2021 by Manager
Thank you for your comments.
Aug 25, 2021 by Manager
I apologize for the sub par stay. We hope you will look to try us again in the future.
Aug 3, 2021 by Manager
We are working with the other hotels in the area to clean up and make this a better area.
Jun 23, 2021 by Manager
Thank you for the review.
Jun 7, 2021 by Manager
Sir, I have read the notes about how you treated our staff. You are no longer welcome at this property. Please do not try and book here again as your reservation will be denied.
May 26, 2021 by Manager
Please feel free to contact us to discuss your issues.
Candlewood Suites Grand Rapids Airport, an IHG Hotel offers its guests an indoor pool, a spa tub, and a 24-hour fitness center. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 2922 square feet (271 square meters). A roundtrip airport shuttle is free (available on request). A terrace, barbecue grills, and gift shops/newsstands are also featured at the business-friendly Candlewood Suites Grand Rapids Airport, an IHG Hotel. Self parking is free. A complete renovation of Candlewood Suites Grand Rapids Airport, an IHG Hotel was completed in February 2019. This Grand Rapids hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Long-term parking (surcharge) , Free self parking
Candlewood Suites Grand Rapids Airport, an IHG Hotel offers 117 air-conditioned accommodations with coffee/tea makers and hair dryers. 81-cm LED televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations and complimentary toiletries. This Grand Rapids hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.
Children under 17 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision.
The recreational activities listed below are available either on site or nearby; fees may apply.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Candlewood Suites Grand Rapids Airport, an IHG Hotel offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG). This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.