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Radisson Plaza Hotel at Kalamazoo Center

3.5-star property
100 W Michigan Ave, Kalamazoo, MI 1-855-201-7819
3.9 out of 5
Good!
See all 26 travelocity Reviews

"Weather canceled my trip " More

By a verified traveler on Wed 21 Dec 2022

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Hotel Description

3.5-star spa hotel near Kalamazoo Valley Museum

Kalamazoo Central Business District stay

A stay at this Kalamazoo Central Business District hotel places you steps from Kalamazoo Valley Museum and within a 5-minute walk of Kalamazoo State Theatre. Also, Kalamazoo Institute of Arts is within half a mile (1 km) and James W. Miller Auditorium is within 3 miles (5 km).

Full-service spa, sauna

A full-service spa, 3 restaurants, and an indoor pool are all featured at this smoke-free hotel. Traveling on business? Take advantage of the business center, free WiFi in public areas, and free airport shuttle. You'll appreciate the gym, bar/lounge, and coffee shop.

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max
$209* Per night/room Sep 24 - Sep 25

Room, 2 Queen Beds, Non Smoking (Concierge Level)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking (Concierge Level)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed, Non Smoking, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Radisson Plaza Hotel at Kalamazoo Center ratings based on 26 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Radisson Plaza Hotel at Kalamazoo Center

Everyone (15) Couples (3) Family (5)
3 out of 5
Weather canceled my trip

Posted by , from Mattawan on Dec 21, 2022

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Comment from Hotel Management

Dec 22, 2022 by Ashley R.

Jason, we are so sorry to hear that you had to cancel due to the weather. We hope you will get the chance to stay with us at some point soon, though!

5 out of 5

Posted by on Nov 6, 2022

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5 out of 5
Well maintained and well run hotel. Great area to walk.

Posted by , from BRIGHTON on Jul 3, 2022

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Comment from Hotel Management

Jul 6, 2022 by Ashley R.

Thank you for your kind words, Robert! We hope to see you again sometime!

2 out of 5
The staff was excellent with what they had to work with at this once-upscale hotel in downtown Kalamazoo. We were warned about construction noise, but not until 8 p.m. 6 days a week. Deafening! Our refrigerator did not work, no microwave and an odd-shaped, small room where the bathroom was across from the bed - hardly a romantic situation. Abbreviated/non-existent hours on shops and restaurants on premises.

Posted by on Feb 16, 2022

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Comment from Hotel Management

Feb 19, 2022 by Ashley R.

Sally, thank you for your kind words about our staff! I am so sorry to hear that you were disappointed with the room, though. Renovations are tough, but I do hope that you will stay with us again when the renovations are complete to get the full experience!

5 out of 5
Excellent care and service.

Posted by on Sep 24, 2021

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Comment from Hotel Management

Sep 24, 2021 by Ashley R.

Thank you so much, Emily! We hope to see you again sometime soon!

5 out of 5
love to stay here!

Posted by , from river rouge on Sep 21, 2021

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Comment from Hotel Management

Sep 21, 2021 by Ashley R.

Thank you so much Cassandra! We hope to see you again soon!

1 out of 5
I specifically booked this hotel for the pool and included breakfast… BOTH we’re not available. The pool they said was “closed for maintenance”, and then the next morning there wasn’t breakfast available at all. I don’t know if this was all due to Labor Day but if that’s the reason the staff should’ve said so when I checked in and I would’ve said thanks but no thanks, that’s not what I wanted and booked for. They should have said so prior to booking or discounted the rooms or something. Very displeased to say the least.

Posted by on Sep 6, 2021

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Comment from Hotel Management

Sep 8, 2021 by Ashley R.

Michael, on behalf of the Radisson Plaza Hotel and Suites, I am so sorry to hear that you were disappointed in your stay! We are currently renovating our pool area, so it will unfortunately be closed for about a month. Our breakfast restaurant currently has limited hours as well due to staffing. This information can be found on our website, however I am so sorry to hear that it negatively affected your stay! I would love to chat more with you about these concerns, please feel free to call the hotel and ask for me!

5 out of 5
Great service

Posted by on Aug 8, 2021

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Comment from Hotel Management

Aug 9, 2021 by Ashley R.

Thank you so much!

5 out of 5

Posted by on May 9, 2021

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Comment from Hotel Management

May 19, 2021 by Ashley R.

Thank you for your review!

1 out of 5
Jessica was extremely rude, would not show us her badge and immediately left. It was a horrible check in experience

Posted by on Sep 23, 2020

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Comment from Hotel Management

Sep 24, 2020 by Katie H.

Hello Jackie- Reading this is of course gut-wrenching and the total opposite of how we want our guests to feel. I have spoken a member of your party and we have come to a resolution of this issue! I will try giving you a call today and let you know what we discussed. Thank you!

About the Radisson Plaza Hotel at Kalamazoo Center

Location 100 W Michigan Ave, Kalamazoo, MI 49007

Renovations + Closures

The property will be renovating from March 9 2022 to January 30 2024 (completion date subject to change). The following areas are affected:

  • Select guestrooms

Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Property Features

Radisson Plaza Hotel at Kalamazoo Center offers its guests a full-service spa, an indoor pool, and a spa tub. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. A business center and 22 meeting rooms are available. Event space at this hotel measures 44000 square feet (3960 square meters) and includes conference space. A fitness center, a sauna, and spa services are also featured at the business-friendly Radisson Plaza Hotel at Kalamazoo Center. You'll have access to the health club at a partner property. A roundtrip airport shuttle is free (available on request). For a fee, parking is available. This 3.5-star Kalamazoo hotel is smoke free.

  • 1 building
  • 340 guestrooms or units
  • 9 levels
  • 3 dining venues
  • 44000 sq ft of conference space
  • 3960 sq m of conference space
  • Business facilities
  • Conference space
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Refrigerator
  • Microwave (on request)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Train station: Kalamazoo Transportation Center (0.9 km / 0.6 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Radisson Plaza Hotel at Kalamazoo Center offers 340 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. 37-inch flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Kalamazoo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include microwaves.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave available
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

The Morning Dish - This restaurant serves breakfast only.

Old Burdicks Bar Grill - This brewpub serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.

Brick and Brine - This restaurant specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.

Starbucks - Onsite coffee shop. Open daily.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Pilates classes on site
  • Snowboarding nearby
  • Fitness classes on site
  • Snowmobiling nearby
  • Snowshoeing nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby
  • Yoga classes/instruction on site

Spa Services

Blush Spa Salon has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a steam room.

The spa is open select days. Guests under 16 years old are not allowed in the spa.

  • Number of treatment rooms 3
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Steam room in spa
  • Minimum age to access spa is 16
  • Sports massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Radisson Plaza Hotel at Kalamazoo Center offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector and a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted.

For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson). This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines Safety Protocol (Radisson)
  • Carbon monoxide detector
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 20 per day (in/out privileges)
  • Valet parking fee: USD 30 per day (in/out privileges)
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Radisson Plaza Center
  • Radisson Plaza Kalamazoo Center
  • Kalamazoo Radisson
  • Radisson Kalamazoo
  • Radisson Plaza Hotel At Kalamazoo Kalamazoo
  • Radisson Plaza Hotel Kalamazoo Center
  • Radisson Plaza Hotel at Kalamazoo Center Hotel
  • Radisson Plaza Hotel at Kalamazoo Center Kalamazoo
  • Radisson Plaza Hotel at Kalamazoo Center Hotel Kalamazoo

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.