Heart of Kalamazoo
A stay at this Kalamazoo Central Business District hotel places you steps from Kalamazoo Valley Museum and within a 5-minute walk of Kalamazoo State Theatre. Also, Kalamazoo Institute of Arts is within half a mile (1 km) and James W. Miller Auditorium is within 3 miles (5 km).
Full-service spa, indoor pool
A full-service spa, 4 restaurants, and an indoor pool are all featured at this smoke-free hotel. Traveling on business? Take advantage of the 22 conference rooms, business center, and free airport shuttle. Relax with a drink at one of the 3 bars/lounges and get perks like free WiFi.
Free wired Internet, refrigerators
Featuring conveniences like refrigerators and coffee/tea makers, the 340 guestrooms also offer free wired Internet and flat-screen TVs with cable channels. Room service, premium bedding, and free local calls are also available.
Sep 24, 2020 by Katie H.
Hello Jackie- Reading this is of course gut-wrenching and the total opposite of how we want our guests to feel. I have spoken a member of your party and we have come to a resolution of this issue! I will try giving you a call today and let you know what we discussed. Thank you!
Feb 18, 2020 by Katie H.
Thank you very much Melinda! It was a pleasure to have you with us and we look forward to having you back again!
Nov 15, 2019 by Katie H.
Thank you for the review! We hope to see you back again soon!
Oct 29, 2019 by Katie H.
Thank you so much for the review! We hope to see you again soon!
Oct 2, 2019 by Katie H.
Thank you so much for the 5/5! This means everything to us! We hope to see you back again soon :)
Oct 6, 2019 by Katie H.
On behalf of our entire staff at Radisson Plaza Hotel at Kalamazoo Center we apologize for the concerns you shared about your experience at this hotel! I know you mentioned that the service and the hotel were not that special, especially for the price that you paid. This is the exact opposite of how we want our guests to feel, and I want to do anything in my power to show you that we are so much better than this! Do you have any specifics about what happened during your stay? Anything that would help me to better coach our staff? More than anything I want you to know that someone really cares about your experience and I want to make this right for you. Let me know if you would be interested in some money being taken off your bill, or a gift certificate to come back and try us again! I can make it happen! We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations. Sincerely, Katie Hallup Guest Experience Manager Radisson Plaza Hotel at Kalamazoo Center
Jul 30, 2019 by Katie H.
Thank you so much for the review! Enjoy your day!
Jul 24, 2019 by Katie H.
Thank you so very much! We hope to see you again soon!
Mar 24, 2019 by Katie H
Dear Anonymous, Thank you for the review! I have let our Housekeeping Manager know about the early knocking so they can address this with the team. I do hope the other parts of your stay were enjoyable and I hope you have a lovely day!
Radisson Plaza Hotel at Kalamazoo Center offers its guests a full-service spa, an indoor pool, and a spa tub. There are 4 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 3 bars/lounges. WiFi and wired Internet are free in public spaces. There's an onsite business center. Event space at this hotel measures 44000 square feet (3960 square meters) and includes conference space. A fitness center, a sauna, and spa services are also featured at the business-friendly Radisson Plaza Hotel at Kalamazoo Center. You'll have access to the health club at a partner property. A roundtrip airport shuttle is free (available on request). For a fee, parking is available. This 3.5-star Kalamazoo hotel is smoke free.
Available in all rooms: Free wired Internet
Available in some public areas: Free WiFi , Free wired Internet
Self parking (surcharge) , Valet parking (surcharge)
Radisson Plaza Hotel at Kalamazoo Center offers 340 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. 37-inch flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Kalamazoo hotel provides complimentary wired Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include microwaves.
The Morning Dish - This restaurant serves breakfast only.
Old Burdicks Bar Grill - This brewpub serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Websters Prime Steakhouse - This steakhouse serves dinner only. Guests can enjoy drinks at the bar. Open select days.
New Restaurant ComingSoon - This restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Starbucks - Onsite coffee shop. Open daily.
Room service (during limited hours) is available.
An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Blush Spa Salon has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a steam room.
The spa is open select days. Guests under 16 years old are not allowed in the spa.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards. Cash is not accepted.
For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.