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"Room was clean and nice very bright lighting lots of outlets staff very friendly only downside noisy at night even late " More

By a verified traveler on Tue 14 Jul 2020

Hotel Description

Family-friendly stay near Western Michigan University

In Kalamazoo

You'll find Western Michigan University and Crystal Woods within 3 miles (5 km) of this hotel. Also, James W. Miller Auditorium is within 3 miles (5 km) and Waldo Stadium is within 6 miles (10 km).

Round-the-clock service

Free self parking is available and the hotel's front desk is staffed around-the-clock. WiFi in public areas is free. A safe deposit box is also provided.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 108 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Premium bedding, free long-distance calls, and free local calls are also available.

Deluxe Room, 2 Double Beds (Smoke Free)

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$61* Per night/room Dec 5 - Dec 6

Deluxe Room, 1 King Bed (Smoke Free)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, 1 King Bed, Accessible (Smoke Free)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, 1 King Bed (Smoke Free)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, 1 King Bed, Accessible (Roll-In Shower, Smoke Free)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Red Roof Inn Kalamazoo West - Western Michigan U ratings based on 23 Verified Reviews

Review Summary
2.8 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Red Roof Inn Kalamazoo West - Western Michigan U

Everyone (15) Couples (2) Family (5)
2 out of 5
Not the business fault but this was the worst red roof inn. If it was under $60 then the room would have been okay but I paid $84 for a room with stained bedding, 1 towl, a tv that was filling off the wall and a room door anyone would have kicked in easy. Again not the owner fault just not the best location for a room.

Posted by , from Kalamazoo on Aug 1, 2020

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Comment from Hotel Management

Sep 16, 2020 by GM

Good Afternoon, I would like to give you my sincere apology for issues you experienced during your stay with us. I can assure you that I have adderessed this with my staff. We hope this doesnt deter you from staying with us in the future. Kind Regards, Management

3 out of 5
Room was clean and nice very bright lighting lots of outlets staff very friendly only downside noisy at night even late

Posted by on Jul 14, 2020

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Comment from Hotel Management

Jul 19, 2020 by HAIDER G

Thanks for sharing your experience with us and hope to see you again. We wish you a happy weekend ^_^ Sincerely

3 out of 5

Posted by on Dec 21, 2019

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Comment from Hotel Management

Jan 22, 2020 by Osamah

Thank you for your review.

1 out of 5

Posted by on Dec 15, 2019

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Comment from Hotel Management

Jan 22, 2020 by Osamah

Thank you for taking the time to leave us a review. We apologies for any issues you had during your stay.

4 out of 5

Posted by on Dec 2, 2019

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Comment from Hotel Management

Jan 22, 2020 by Osamah

Thank you for taking the time to leave us a review.

4 out of 5
It was n a good area, and close to the freeway and shopping stores

Posted by on Sep 29, 2019

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Comment from Hotel Management

Nov 19, 2019 by Osamah

Dear guest, We appreciate your comments regarding your recent stay at the RED ROOF INN KALAMAZOO WEST - WESTERN MICHIGAN U. We always enjoy hearing about the positive experiences our guests have at our hotels. I will make sure to share your comments with the rest of our team. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.

3 out of 5
Nothing it was just ok! No good or bad just average.

Posted by on Sep 15, 2019

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Comment from Hotel Management

Sep 25, 2019 by Osamah

Dear guest, Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN KALAMAZOO WEST - WESTERN MICHIGAN U. I will make sure to share your comments with the rest of our team. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.

5 out of 5
Location is handy to the places I visit in Kalamazoo,

Posted by on Aug 4, 2019

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Comment from Hotel Management

Aug 6, 2019 by Osamah

Dear guest, We appreciate your comments regarding your recent stay at the RED ROOF INN KALAMAZOO WEST - WESTERN MICHIGAN U. We always enjoy hearing about the positive experiences our guests have at our hotels. I will make sure to share your comments with the rest of our team. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.

3 out of 5
Had to go back to the front desk 2 times because the door wouldn’t open. After the clerk came back we found out the the door handle worked backwards. Carpet between beds was dirty.

Posted by on Jul 28, 2019

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Comment from Hotel Management

Aug 6, 2019 by Osamah

Dear guest, Thank you for taking the time to tell us about your experience at the RED ROOF INN KALAMAZOO WEST - WESTERN MICHIGAN U. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for having issues with house keeping service. I can assure you that corrective measures will be taken to ensure a similar situation does not occur in the future. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.

4 out of 5

Posted by on Jul 21, 2019

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Comment from Hotel Management

Jul 24, 2019 by Osamah

Thank you for taking the time to complete our guest survey.

About the Red Roof Inn Kalamazoo West - Western Michigan U

Location 5425 W Michigan Ave, Kalamazoo, MI 49009

Property Features

As a guest of Red Roof Inn Kalamazoo West - Western Michigan U, you'll find coffee/tea in a common area and a safe deposit box at the front desk. Public spaces have free WiFi. Self parking is free. This Kalamazoo hotel is smoke free.

  • 108 guestrooms or units
  • 2 levels
  • 2 buildings
  • Built in 1976
  • Coffee in lobby
  • Front desk (24 hours)
  • Front-desk safe
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Kalamazoo, MI (AZO-Kalamazoo-Battle Creek Intl.) (12.3 km / 7.7 mi)
  • Train station: Kalamazoo Transportation Center (8.3 km / 5.1 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Red Roof Inn Kalamazoo West - Western Michigan U offers 108 accommodations, which are accessible via exterior corridors and feature video-game consoles and irons/ironing boards. Beds feature premium bedding. 25-inch flat-screen televisions come with premium cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries. This Kalamazoo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Long distance calls (free)
  • Local calls (free)
  • Gaming console
  • Safe (surcharge)
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 3:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets are welcome and stay free
  • Maximum 1 per room (weight limit: 80 lbs)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cribs/infant beds

This property accepts credit cards, debit cards, and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Guests must contact this property in advance to reserve cribs/infant beds. This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.Contactless check-out is available.Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Pets allowed (no fees)
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Debit cards
  • gap period enforced between guest stays 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • In-room safe fee: USD 1.50 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Red Roof Inn Kalamazoo West Western Michigan U
  • Red Roof Inn Western U
  • Red Roof Inn Western U Hotel
  • Red Roof Inn Western U Hotel Kalamazoo West Michigan
  • Red Roof Inn Kalamazoo West Western Michigan U Hotel
  • Red Roof Inn Kalamazoo West Hotel Kalamazoo
  • Kalamazoo Red Roof Inn
  • Red Roof Inn Kalamazoo West - Western Michigan U Hotel
  • Red Roof Inn Kalamazoo West - Western Michigan U Kalamazoo
  • Red Roof Inn Kalamazoo West - Western Michigan U Hotel Kalamazoo

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.