Holiday Inn Kalamazoo West by IHG

3.0 star property
3-star hotel near Western Michigan University

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Photo gallery for Holiday Inn Kalamazoo West by IHG

Indoor pool, open 7:00 AM to 11:00 PM, sun loungers
Meeting facility
Exterior
Daily cooked-to-order breakfast for a fee
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Housekeeping
  • Pool
  • Laundry

Explore the area

View in a map
1247 Westgate Drive, Kalamazoo, MI, 49009
  • Place, Western Michigan University
    ‪5 min drive‬
  • Place, Kalamazoo College
    ‪6 min drive‬
  • Place, James W. Miller Auditorium
    ‪7 min drive‬
  • Airport, Kalamazoo, MI (AZO-Kalamazoo-Battle Creek Intl.)
    ‪10 min drive‬

Room options

Standard Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 King Bed (Walk-In Shower)

8.8 out of 10
Excellent
(33 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed with Sofa bed (Walk-In Shower)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed (Daybed, Walk-In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Roll-in Shower (Communications)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Communications)

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible Bathtub (Communications)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds (Bath Shower Combination)

8.8 out of 10
Excellent
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom (Living Area)

  • Sleeps 6
  • 2 Queen Beds

Suite, 1 Bedroom (Living Area)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible Bathtub (Communications)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed with Sofa bed, Accessible (Communications)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Accessible Bathtub (Communications)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Communications)

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Accessible (Communications)

  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Mobility Accessible (Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds (Walk-In Shower)

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Kalamazoo

In Kalamazoo .At this Kalamazoo hotel, you'll be within 3 miles (5 km) of Western Michigan University and 6 miles (10 km) of Kalamazoo College. James W. Miller Auditorium and Kalamazoo Valley Museum are also within 6 miles (10 km).

What's nearby

  • Oasis Hot Tub Gardens - 3 min drive - 2.9 miles
  • Western Michigan University - 5 min drive - 2.9 miles
  • Kalamazoo College - 6 min drive - 3.8 miles
  • James W. Miller Auditorium - 7 min drive - 4.5 miles
  • Kalamazoo State Theatre - 9 min drive - 5.1 miles

Getting around

  • Kalamazoo Transportation Center - 14 min drive
  • Kalamazoo, MI (AZO-Kalamazoo-Battle Creek Intl.) - 14 min drive

Restaurants

  • ‪Chick-fil-A - ‬18 min walk
  • ‪Taco Bell - ‬18 min walk
  • ‪Steak 'n Shake - ‬13 min walk
  • ‪McDonald's - ‬10 min walk
  • ‪Panera Bread - ‬17 min walk

About this property

Holiday Inn Kalamazoo West by IHG

3-star hotel near Western Michigan University
Holiday Inn Kalamazoo West by IHG offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

You'll find a 24-hour business center on site. Event space at this hotel measures 2400 square feet (223 square meters) and includes conference space. The business-friendly Holiday Inn Kalamazoo West by IHG also features a vending machine, a picnic area, and laundry facilities. Free self parking is available.

This 3-star Kalamazoo hotel is smoke free.

  • 130 guestrooms or units
  • 2400 sq ft of conference space
  • 223 sq m of conference space
  • Deli
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • Outdoor picnic space
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Holiday Inn Kalamazoo West by IHG offers 130 air-conditioned accommodations with safes and hair dryers. Pillowtop beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Similar properties

Property amenities

Family friendly

  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 9:30 AM for a fee: USD 4 to 12 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Flat-screen TV with premium channels

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 4 to 12 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Pool access available from 7:00 AM to 11:00 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Kalamazoo West Hotel
Inn Kalamazoo West Hotel
Holiday Inn Kalamazoo West
Holiday Kalamazoo West By Ihg
Holiday Inn Kalamazoo West by IHG Hotel
Holiday Inn Kalamazoo West an IHG Hotel
Holiday Inn Kalamazoo West by IHG Kalamazoo
Holiday Inn Kalamazoo West by IHG Hotel Kalamazoo

Frequently asked questions

How close is Holiday Inn Kalamazoo West by IHG to the airport?

Holiday Inn Kalamazoo West by IHG is 10.2 mi (14-min drive) away from the Kalamazoo, MI (AZO-Kalamazoo-Battle Creek Intl.) airport, the closest popular airport to the property.

Does Holiday Inn Kalamazoo West by IHG have an airport shuttle?

Airport shuttle services are not available at Holiday Inn Kalamazoo West by IHG.

Does Holiday Inn Kalamazoo West by IHG offer free breakfast?

Free breakfast isn’t provided at Holiday Inn Kalamazoo West by IHG, but cooked-to-order breakfast is offered for a fee of between USD 4 and 12 per person. It's available every day from 6:30 AM to 9:30 AM.

Is there a casino at Holiday Inn Kalamazoo West by IHG?

No, there is no casino at this hotel.

What time is check-in at Holiday Inn Kalamazoo West by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Holiday Inn Kalamazoo West by IHG?

This hotel offers free self parking.

Does Holiday Inn Kalamazoo West by IHG have a pool?

Holiday Inn Kalamazoo West by IHG features an indoor pool. Guests can enjoy pool access from 7:00 AM to 11:00 PM.

Does Holiday Inn Kalamazoo West by IHG have a restaurant?

Yes, there is a restaurant on site.

Does Holiday Inn Kalamazoo West by IHG have a spa?

There are no spa services available at this hotel.

How close is Holiday Inn Kalamazoo West by IHG to downtown Kalamazoo?

Holiday Inn Kalamazoo West by IHG is 3.9 mi away from Kalamazoo.

Reviews

Holiday Inn Kalamazoo West by IHG Reviews

8.2

Very Good

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 252 out of 497 reviews
Rating 8 - Good. 116 out of 497 reviews
Rating 6 - Okay. 53 out of 497 reviews
Rating 4 - Poor. 35 out of 497 reviews
Rating 2 - Terrible. 41 out of 497 reviews

Reviews

10/10 Excellent

Gary, Indianapolis

Traveled with family
Liked: Cleanliness, staff & service
The pools were not open after I had asked when making the reservation Alternatives elsewhere were offered but not what I had expected.
Stayed 1 night in Aug 2025

10/10 Excellent

Sarah

Stayed 1 night in Aug 2025

10/10 Excellent

Amybeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 2 nights in Aug 2025

4/10 Poor

Elizabeth, Howell

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Waited for rooms to get cleaned an hour after check in time only to find that the room we selected wasnt available. Manager was rude and unprofessional. She has no customer service skills.
Stayed 1 night in Aug 2025

8/10 Good

Masakatsu

Traveled with family
Liked: Cleanliness, staff & service, amenities
The room and bed itself were nice and comfy. Love the mini fridge and microwave in the room. However, bathroom needs a makeover for sure though, too outdated. The body wash and hand wash dispensers was either running out of soap or stuck and we had to keep pumping out shampoo to wash our hands or clean our entire bodies with :(
Stayed 1 night in Aug 2025

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Sandra

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Seth was fabulous check in. Check out directed me to self service when I wanted to sign up for points. Im not a self service person so help would help would have been appreciated. Overall, nice stay.
Stayed 2 nights in Jul 2025

6/10 Okay

Karen

Traveled with group
Liked: Room comfort
Hair in shower no handle bar Shower slippery Sink would not drain
Stayed 1 night in Aug 2025

10/10 Excellent

Rajab

Stayed 1 night in Aug 2025

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Christine

Stayed 1 night in Jul 2025

10/10 Excellent

Mohamed, Niles

Liked: Cleanliness, staff & service, property conditions & facilities
Great place!
Stayed 1 night in Jul 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Michigan

Stayed after a wedding, overall nice place the bathroom needed some cleaning and was a bit slippery
Stayed 1 night in Jul 2025

8/10 Good

Adrian

Liked: Staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Mohamed, Niles

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place!
Stayed 1 night in Jul 2025

4/10 Poor

Jennifer

Stayed 2 nights in Jul 2025

6/10 Okay

Mary

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Emma

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
The hotel was nice and easy to get to for our weekend trip. The only downfall was we got there at 2am and the concierge was no where to be seen, we were there for 15 minutes knocking on the door and hitting the ring button, no one answered so I went across the street to another IHG and he tried to help, then the concierge at our hotel walked out to smoke then said “yeah check-in, come on in” then was complaining that we didn’t get there sooner. Sorry sir we have a baby and had to make multiple stops on our way here… also he had thrown about 29 cigarettes in the trash by the elevator, so it smelled like cigarettes and I know they were his because they still smelled fresh… Go smoke out back in the smoking patio not our front and don’t throw your cigarettes in the trash by the elevator. Otherwise the hotel was 10/10 he just needs fired lol
Stayed 2 nights in Jul 2025

2/10 Terrible

Sadikou, Kalamazoo

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was dirty and in very bad condition. The pool was closed and the staff didn't provide any info if not asked.
Stayed 1 night in Jul 2025

10/10 Excellent

Kellie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to find. Good breakfast. Kind staff.
Stayed 1 night in Jul 2025

10/10 Excellent

Bertha

Liked: Cleanliness, staff & service, property conditions & facilities
Ice machine was broken
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort
I got to my room and immediately needed to shower, during my shower it started raining. After I stepped out of the shower I see that the rain started leaking inside from the window. I notified the staff and they were more than accommodating and helpful. Thank you, I was in town for a funeral and the smiles and small talk from all
Stayed 1 night in Jun 2025

6/10 Okay

Monicah

Stayed 2 nights in Jun 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Kristin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
check in went smoothly. it was a nice and quiet room.
Stayed 1 night in Jul 2025