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Holiday Inn Express and Suites Kalamazoo West, an IHG Hotel

2.5-star property
1315 Westgate Drive, Kalamazoo, MI 1-855-201-7819
3.8 out of 5
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See all 19 travelocity Reviews

"Quiet. Not crowded. Clean. Great place to spend the night after dropping my kid off at college " More

By a verified traveler on Sun 31 Mar 2024

Points Of Interest

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Hotel Description

Hotel near Western Michigan University in Kalamazoo

In Kalamazoo

At this Kalamazoo hotel, you'll be within 3 miles (5 km) of Western Michigan University and 6 miles (10 km) of Kalamazoo College. Kalamazoo Valley Museum and Kalamazoo Institute of Arts are also within 6 miles (10 km).

Free perks

This hotel features an indoor pool and a 24-hour gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like self-serve breakfast and free self parking.

Room, 1 King Bed, Accessible, Corner (Accessible Tub)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$103* Per night/room Apr 28 - Apr 29

Standard Room, 1 King Bed, Corner

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Accessible (Accessible Tub)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible (Communications Accessible)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 2 Queen Beds, Accessible (Accessible Tub)

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Holiday Inn Express and Suites Kalamazoo West, an IHG Hotel ratings based on 19 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Holiday Inn Express and Suites Kalamazoo West, an IHG Hotel

Everyone (8) Couples (2) Family (8)
4 out of 5
Quiet. Not crowded. Clean. Great place to spend the night after dropping my kid off at college

Posted by on Mar 31, 2024

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5 out of 5
I loved the stay but some of the guest let their kids run wild on our floor that we got a call saying we were being loud when we just walked into our room to take showers and go to bed. They did apologize for calling but other guest ruined it for others.

Posted by on Jul 22, 2023

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Comment from Hotel Management

Sep 11, 2023 by Andrea Hargrave

Thank you for your feedback!

4 out of 5

Posted by , from LIVONIA on May 29, 2023

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1 out of 5
Linen and Towels dirty.

Posted by on Apr 16, 2023

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5 out of 5
Please discontinue all the plastic and styrofoam

Posted by on Mar 11, 2022

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5 out of 5
Friendly staff, clean, and confortable.

Posted by on Feb 14, 2022

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Comment from Hotel Management

Mar 5, 2022 by Sylvrine W. GM

Erica, Thank you for your kind reveiw!

5 out of 5

Posted by , from WALTON on Sep 26, 2021

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2 out of 5

Posted by on Aug 8, 2021

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4 out of 5
Convenient location but the hotel was noisy and seemed to be overcrowded. The room was ok. The check-in was fast and easy and the room was clean.

Posted by on Jul 24, 2021

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3 out of 5
Prior to booking I did quite a bit of research and clearly got this hotel mixed up with the Holiday Inn across the parking lot, because this property was very dirty and not maintained daily at all. I believe the property across the parking lot is newer and i'm hoping cleaner, I had to purchase disinfectant spray and wipes, there was muddy boot prints all over the bathroom floor and dirty hand sprints on all door frames, even tape left on the wall which clearly holding a banner of some sort. We did have to request new bedding because of the stains all over it and smelled of perfume/cologne. The staff was very nice and helpful but the daily upkeep of the hotel is clearly not a priority, very disappointing for a Holiday Inn property.

Posted by on Jun 7, 2021

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Comment from Hotel Management

Jun 9, 2021 by Alma-GM

We are sorry you experienced these issues during your stay. I will notify my housekeeping department. Thank you for your feedback

About the Holiday Inn Express and Suites Kalamazoo West, an IHG Hotel

Location 1315 Westgate Drive, Kalamazoo, MI 49009

Property Features

Holiday Inn Express and Suites Kalamazoo West, an IHG Hotel offers its guests an indoor pool and a 24-hour fitness center. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. Free breakfast is available daily. Event space at this hotel measures 1001 square feet (93 square meters) and includes conference space. The business-friendly Holiday Inn Express and Suites Kalamazoo West, an IHG Hotel also features coffee/tea in a common area, concierge services, and complimentary newspapers in the lobby. Free self parking is available. This Kalamazoo hotel is smoke free.

  • 105 guestrooms or units
  • 4 levels
  • 1001 sq ft of conference space
  • 93 sq m of conference space
  • Breakfast available (free)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Kalamazoo Transportation Center (7.7 km / 4.8 mi)
  • Parking: Free self parking

Room Amenities

Holiday Inn Express and Suites Kalamazoo West, an IHG Hotel offers 105 accommodations with safes and coffee/tea makers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers. This Kalamazoo hotel provides complimentary wireless Internet access. 50-inch flat-screen televisions come with premium cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Toothbrush and toothpaste available

Food & Drink

Guests are served free self-serve breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Handrails in stairways
  • Wheelchair accessible parking
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Guests are not provided with hand sanitizer
  • Social distancing measures are in place
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Express Kalamazoo West Hotel
  • Holiday Inn Express Kalamazoo West
  • Inn Express Kalamazoo West
  • Holiday Inn Express Suites Kalamazoo West
  • Holiday Inn Express Suites Kalamazoo West

You should know

  • Pool access available from 7:00 AM to 11:00 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.