CityFlatsHotel - Grand Rapids, Ascend Hotel Collection

3.0 star property
3-star boutique hotel near Van Andel Arena

Choose dates to view prices

Photo gallery for CityFlatsHotel - Grand Rapids, Ascend Hotel Collection

Two beds with green accent pillows, a seating area, and a geometric-patterned wall panel create a comfortable retreat.
CityFlat Hotel features a modern facade with large windows and a prominent entrance via a curved glass door.
Formal dining area with ornate beams, large windows, and patterned wallpaper.
Welcome to CityFlats Hotel, where guests can check in and enjoy a warm atmosphere.
Experience the grandeur of this beautifully designed space, featuring a central area with ornate columns and a stunning decorative panel.

Popular amenities

  • Parking available
  • Room service
  • Spa
  • Bar
  • Housekeeping

Explore the area

Map
83 Monroe Center St NW, Grand Rapids, MI, 49503
  • Van Andel Arena
    ‪2 min walk‬
  • DeVos Performance Hall
    ‪6 min walk‬
  • Downtown Market
    ‪14 min walk‬
  • Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    ‪18 min drive‬

Room options

Standard Room, 1 Queen Bed, Non Smoking (Faces Street Larger Room)

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Non Smoking (Larger Room)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking (Soaking Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Non Smoking (Faces Street)

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Non Smoking

8.6 out of 10
Excellent
(10 reviews)
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Non Smoking

7.6 out of 10
Good
(5 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking (Faces Steet Larger Room)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking (Faces Street)

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, Multiple Beds, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

Standard Room, 2 Double Beds, Non Smoking (Faces Street)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds, Non Smoking

9.2 out of 10
Wonderful
(9 reviews)
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Double Beds

Standard Room, Multiple Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

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About the neighborhood

Grand Rapids

Heart of Grand Rapids.Within a 10-minute walk of this Downtown Grand Rapids hotel, you'll find Van Andel Arena and DeVos Performance Hall. Grand Rapids Art Museum and Rosa Parks Circle are also within half a mile (1 km).

What's nearby

  • Van Andel Arena - 2 min walk - 0.1 miles
  • Grand Rapids Art Museum - 5 min walk - 0.3 miles
  • DeVos Performance Hall - 6 min walk - 0.4 miles
  • DeVos Place Convention Center - 8 min walk - 0.5 miles
  • Downtown Market - 14 min walk - 0.8 miles

Getting around

  • Grand Rapids Station - 16 min walk
  • Gerald R. Ford International Airport (GRR) - 19 min drive

Restaurants

  • ‪Brick and Porter - ‬2 min walk
  • ‪Uccello's Ristorante, Pizzeria & Sports Lounge - ‬2 min walk
  • ‪Barrio - ‬3 min walk
  • ‪GLC Live at 20 Monroe - ‬3 min walk
  • ‪Leo's - ‬1 min walk

About this property

CityFlatsHotel - Grand Rapids, Ascend Hotel Collection

3-star boutique hotel near Van Andel Arena
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There are 2 meeting rooms available. A 24-hour fitness center, spa services, and coffee/tea in a common area are also featured at the boutique CityFlatsHotel - Grand Rapids, Ascend Hotel Collection. Parking is available for a fee.

This 3-star Grand Rapids hotel is smoke free.

  • 48 guestrooms or units
  • 5 levels
  • 2 buildings
  • Built in 2011
  • Deli
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Beauty salon
  • Television in lobby
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Bar or lounge
  • Dining venue
CityFlatsHotel - Grand Rapids, Ascend Hotel Collection offers 48 air-conditioned accommodations with MP3 docking stations and designer toiletries. Each accommodation is individually furnished and decorated. Flat-screen televisions come with premium satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Grand Rapids hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include manicures and pedicures.

Languages

English

Similar properties

Property amenities

Family friendly

  • In-room crib
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 24 per night)
  • Street parking available
  • Self parking on site (USD 24 per night)

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Flat-screen TV with premium satellite channels
  • MP3 dock

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 24.00 per night
  • Nearby parking fee: USD 24.00 per night (400 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. 

Property is also known as

CityFlatsHotel Grand Rapids Hotel
CityFlatsHotel Hotel
CityFlatsHotel Grand Rapids
CityFlatsHotel
CityFlatsHotel Grand Rapids
CityFlatsHotel Grand Rapids Ascend Hotel Collection
CityFlatsHotel - Grand Rapids, Ascend Hotel Collection Hotel

Frequently asked questions

How close is CityFlatsHotel - Grand Rapids, Ascend Hotel Collection to the airport?

CityFlatsHotel - Grand Rapids, Ascend Hotel Collection is 14.5 mi (19-min drive) away from the Gerald R. Ford International Airport (GRR) airport, the closest popular airport to the property.

How much does it cost to stay at CityFlatsHotel - Grand Rapids, Ascend Hotel Collection?

As of Jul 24, 2025, prices found for a 1-night stay for 2 adults at CityFlatsHotel - Grand Rapids, Ascend Hotel Collection on Aug 24, 2025 start from $120.87, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does CityFlatsHotel - Grand Rapids, Ascend Hotel Collection have an airport shuttle?

Airport shuttle services are not available at CityFlatsHotel - Grand Rapids, Ascend Hotel Collection.

Does CityFlatsHotel - Grand Rapids, Ascend Hotel Collection offer free breakfast?

CityFlatsHotel - Grand Rapids, Ascend Hotel Collection does not offer free breakfast.

Is there a casino at CityFlatsHotel - Grand Rapids, Ascend Hotel Collection?

No, there is no casino at this hotel.

What time is check-in at CityFlatsHotel - Grand Rapids, Ascend Hotel Collection?

Check-in start time: 4:00 PM; Check-in end time: anytime.

Is there free parking at CityFlatsHotel - Grand Rapids, Ascend Hotel Collection?

Free parking is not available at this hotel. Self parking is available for USD 24.00 per night.

Does CityFlatsHotel - Grand Rapids, Ascend Hotel Collection have a pool?

CityFlatsHotel - Grand Rapids, Ascend Hotel Collection does not have a pool.

Does CityFlatsHotel - Grand Rapids, Ascend Hotel Collection have a restaurant?

Yes, there is a restaurant on site.

Does CityFlatsHotel - Grand Rapids, Ascend Hotel Collection have a spa?

This hotel doesn't have a spa, but it does offer mani/pedis.

How close is CityFlatsHotel - Grand Rapids, Ascend Hotel Collection to downtown Grand Rapids?

CityFlatsHotel - Grand Rapids, Ascend Hotel Collection is 0.1 mi away from Grand Rapids.

CityFlatsHotel - Grand Rapids, Ascend Hotel Collection Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 483 out of 1003 reviews
Rating 8 - Good. 275 out of 1003 reviews
Rating 6 - Okay. 139 out of 1003 reviews
Rating 4 - Poor. 74 out of 1003 reviews
Rating 2 - Terrible. 32 out of 1003 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Denise

Traveled with family
Was a nice little hotel, close to everything.
Stayed 1 night in Jun 2025

10/10 Excellent

Alexandria

Liked: Cleanliness, staff & service, property conditions & facilities
The paying every time you leave is crazy. We spent $130 just on parking
Stayed 1 night in Jun 2025

6/10 Okay

Kayla

Stayed 1 night in Apr 2025

2/10 Terrible

Brittney

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Terrible. Dirty, loud, and unable to sleep
Stayed 1 night in Apr 2025

10/10 Excellent

Mat

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Renovated old town building of Grand Rapids. Nicely decorated room, with a good feel. More to see here than my short visit allowed. It is in downtown, so it's within walking distance of everything if you're ambitious enough to walk.
Stayed 1 night in Apr 2025

10/10 Excellent

Christopher

Stayed 2 nights in Apr 2025

6/10 Okay

ShaLonda

Business traveler
Liked: Staff & service
Disliked: Amenities
A very unique property. I very much enjoyed the aesthetic and difference in standard design. The comforter was dirty and as I was brought another one, I was going to open the door for the woman and was electrocuted turning on the light. I literally screamed and panicked and all I got was a chuckle and “here’s your blanket, sorry about that”. It wasn’t until I repeatedly sighs with discomfort as I exchanged blankets did she fully show concern and even then, she just asked if I was okay. Although, there wasn’t much that could’ve been done, I do feel like there should be a high level of concern and a promise to report the incident when your CUSTOMER is electrocuted by your light switch. Will not be returning.
Stayed 1 night in Apr 2025

2/10 Terrible

Brittney

Disliked: Cleanliness, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Frank

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Gail

Traveled with partner
Liked: Amenities
X
Stayed 1 night in Apr 2025

10/10 Excellent

Richard Kent

Liked: Cleanliness, staff & service

Just OK

Very limited amenities. Lots of hard surfaces (floors, hallways, etc). Also, bed was overly soft and unsupportive. Granted we have a TempurPedic at home so our bar is higher, however the bed at CityFlats was worse than our cheapest mattress in a box.
Stayed 1 night in Apr 2025

10/10 Excellent

francisco

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Bonnie

Stayed 1 night in Apr 2025

10/10 Excellent

trevor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Amy

Stayed 1 night in Apr 2025

10/10 Excellent

Julio Cesar Ornelas, chicago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

Rocio

Traveled with partner
It was nice, but our room didn't even have a fridge so anything we bought had to be eaten within a few hours or get thrown away. Some of the towels had some stains on them but otherwise room and bed were clean. It was really close to a lot of good food places.
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Property conditions & facilities

CityFlats

I liked the uniqueness of the hotel. Also eco friendly amenities. Shower and mattress were excellent.
Stayed 1 night in Apr 2025

10/10 Excellent

Anthony

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Ashley M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for a concert or game. We had just a couple minute walk to our concert which was perfect. The area is beautiful. Parking could be an issue but we lucked out and were able to get a close spot. Our room was nice. The bed was super comfy. Overall we were very happy with our stay and would stay again.
Stayed 1 night in Mar 2025

6/10 Okay

Dylan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent stay, not the best, not the worst. Parking expensive but easy walk.
Stayed 1 night in Mar 2025

4/10 Poor

Drew

Stayed 1 night in Mar 2025

8/10 Good

JaShawn

Liked: Cleanliness, staff & service, property conditions & facilities
Only issue was the lack of communication when it came to parking. There is a parking garage connected to the back of the hotel but upon check in we were not informed. We were told we could unload in front then we would have to find parking which was helpful but we ended up finding a parking garage 3 blocks away. But room was nice and clean, no complaints there.
Stayed 1 night in Mar 2025

2/10 Terrible

Claudia

Traveled with group
Disliked: Cleanliness, room comfort
The room wasn’t the cleanest and it was missing a lot of essential items that needed to be in a hotel room. There was no view in the room and the lighting was bad. The pillows didn’t match and were very uncomfortable.
Stayed 2 nights in Mar 2025