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CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel

Property class: 3
3-star boutique hotel near Van Andel Arena

Choose dates to view prices

Photo gallery for CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel

A spacious hall with high arched ceilings, large windows, and a marble floor.
A bedroom with a bed, a nightstand, a wall-mounted light, a sliding door leading to a bathroom, and a window with a view.
A reception desk with a wooden panel wall displaying the name "CityFlatsHotel".
Standard Room, 2 Queen Beds, Non Smoking | Desk, laptop workspace, iron/ironing board, cribs (free)
A restaurant setting with round tables, plates of food, and drinks.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available

Explore the area

View in a map
83 Monroe Center St NW, Grand Rapids, MI, 49503
  • Place, Van Andel Arena
    ‪2 min walk‬
  • Place, DeVos Place Convention Center
    ‪8 min walk‬
  • Place, DeVos Performance Hall
    ‪8 min walk‬
  • Airport, Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    ‪17 min drive‬

Room options

Room, 2 Double Beds, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room, Multiple Beds, Non Smoking

A bed with a wooden headboard, white bedding, and a nightstand with a lamp.

Standard Room, Multiple Beds, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Bed
  • Free WiFi

View all photos for Standard Room, Multiple Beds, Non Smoking

A neatly made bed with a wooden headboard in a hotel room.

Standard Room, Multiple Beds, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed
  • Free WiFi

Standard Room, 2 Double Beds, Non Smoking

8.8 out of 10
Excellent
(25 reviews)
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

Standard Room, 2 Double Beds, Non Smoking (Faces Street)

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Desk, laptop workspace, iron/ironing board, cribs (free)

Standard Room, 2 Queen Beds, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Desk, laptop workspace, iron/ironing board, cribs (free)

Standard Room, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(12 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking (Faces Street)

A hotel room with a large window, a brick wall, and a bed with white bedding.

Standard Room, 1 King Bed, Non Smoking (Faces Street)

8.6 out of 10
Excellent
(8 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking (Faces Steet Larger Room)

A hotel room with a bed, a desk, a chair, a small stool, and two windows offering a view of buildings.

Standard Room, 1 King Bed, Non Smoking (Faces Steet Larger Room)

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking (Larger Room)

A modern hotel room with a large bed, a striped headboard, and two wall-mounted light fixtures.

Standard Room, 1 King Bed, Non Smoking (Larger Room)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking (Soaking Tub)

A modern hotel bathroom with a large bathtub, a glass-enclosed shower, and a visible sink area.

Standard Room, 1 King Bed, Non Smoking (Soaking Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | Desk, laptop workspace, iron/ironing board, cribs (free)

Standard Room, 1 Queen Bed, Non Smoking

8.6 out of 10
Excellent
(17 reviews)
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Non Smoking (Faces Street)

A modern bathroom with a large white sink, a glass shower enclosure, and a mirror above the sink.

Standard Room, 1 Queen Bed, Non Smoking (Faces Street)

7.8 out of 10
Good
(7 reviews)
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

Standard Room, 1 Queen Bed, Non Smoking (Faces Street Larger Room)

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

DOUBLE TWO BEDS

  • Sleeps 4
  • Free WiFi

DOUBLE TWO DOUBLE BEDS

  • Sleeps 4
  • Free WiFi

DOUBLE TWO DOUBLE BEDS NON SMOKING

  • Sleeps 4
  • Free WiFi

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About the neighborhood

Grand Rapids

Heart of Grand Rapids.With a stay at this Downtown Grand Rapids hotel, you'll be steps from Grand Rapids Art Museum and Grand Rapids Civic Theatre. Rosa Parks Circle and Urban Institute for Contemporary Arts are also within half a mile (1 km).

What's nearby

  • Van Andel Arena - 2 min walk - 0.1 miles
  • Grand Rapids Art Museum - 5 min walk - 0.3 miles
  • Broadway Grand Rapids - 5 min walk - 0.3 miles
  • DeVos Place Convention Center - 8 min walk - 0.5 miles
  • DeVos Performance Hall - 8 min walk - 0.5 miles

Getting around

  • Grand Rapids Station - 14 min walk
  • Gerald R. Ford International Airport (GRR) - 21 min drive

Restaurants

  • ‪HopCat - ‬4 min walk
  • ‪Z's Bar & Restaurant - ‬4 min walk
  • ‪Pind Indian Cuisine - ‬6 min walk
  • ‪Gin Gin’s - ‬16 min walk
  • ‪The B.O.B. - ‬4 min walk

About this property

CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel

3-star boutique hotel near Van Andel Arena
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There are 2 meeting rooms available. A 24-hour fitness center, spa services, and coffee/tea in a common area are also featured at the boutique CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel. Parking is available for a fee.

This 3-star Grand Rapids hotel is smoke free.

  • 48 guestrooms or units
  • 5 levels
  • 2 buildings
  • Built in 2011
  • Deli
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Beauty salon
  • Television in lobby
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Bar or lounge
  • Dining venue
CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel offers 48 air-conditioned accommodations with designer toiletries and hair dryers. Each accommodation is individually furnished and decorated. Flat-screen televisions come with premium satellite channels. Bathrooms include showers and complimentary toiletries.

This Grand Rapids hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include manicures and pedicures.

Similar properties

Breakfast, lunch and dinner served
Holiday Inn Grand Rapids Downtown by IHG
John Ball Park
  • Pool
  • Hot tub
  • Pet friendly
  • Parking included
4.6 out of 5, Wonderful, 1,033 reviews
$144 nightly
The price is $170
Sep 6 - Sep 7
Total with taxes and fees
Holiday Inn Grand Rapids Downtown by IHG

Property amenities

Family friendly

  • In-room crib
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 24 per night)
  • Street parking available
  • Covered self parking on site (USD 48 per night)
  • Onsite parking options include a garage

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Bingo
  • Concerts/live shows
  • Evening entertainment
  • Private wine tours
  • TV in common areas
  • Wine tours

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Flat-screen TV with premium satellite channels
  • MP3 dock

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Limited room service

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: USD 48.00 per night
  • Nearby parking fee: USD 24.00 per night (400 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in each accommodation.

Property is also known as

CityFlatsHotel Grand Rapids Hotel
CityFlatsHotel Hotel
CityFlatsHotel Grand Rapids
CityFlatsHotel
CityFlatsHotel Grand Rapids
CityFlatsHotel Grand Rapids Ascend Hotel Collection
CityFlatsHotel - Grand Rapids, Ascend Hotel Collection Hotel

Frequently asked questions

How close is CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel to the airport?

CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel is 14.5 mi (21-min drive) away from the Gerald R. Ford International Airport (GRR) airport, the closest popular airport to the property.

How much does it cost to stay at CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel?

As of Aug 20, 2026, prices found for a 1-night stay for 2 adults at CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel on Sep 13, 2026 start from $186, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel have an airport shuttle?

Airport shuttle services are not available at CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel.

Does CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel offer free breakfast?

CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel does not offer free breakfast.

Is there a casino at CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel?

No, there is no casino at this hotel.

What time is check-in at CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel?

Check-in start time: 4:00 PM; Check-in end time: anytime.

Is there free parking at CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel?

Free parking is not available at this hotel. Self parking is available for USD 48.00 per night.

Does CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel have a pool?

CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel does not have a pool.

Does CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel have a restaurant?

CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel is home to CitySen Lounge, which features happy hour, light fare, and brunch.

Does CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel have a spa?

This hotel doesn't have a spa, but it does offer mani/pedis.

How close is CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel to downtown Grand Rapids?

CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel is 0.1 mi away from Grand Rapids.

CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 525 out of 1021 reviews
Rating 8 - Good. 248 out of 1021 reviews
Rating 6 - Okay. 148 out of 1021 reviews
Rating 4 - Poor. 68 out of 1021 reviews
Rating 2 - Terrible. 32 out of 1021 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool room layout, great location
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was lucky & found free overnight parking right in front of hotel, lovely staff at front desk.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The automatic blinds were a nice touch. We loved the coffee and the staff was friendly and helpful!
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Raven-Lyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff was wonderful, rooms were very nice and comfy. easy check in and check out.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff, I used street parking.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the separate nook for the second bed. Bar was also excellent.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Roxanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Softest sheets ever and the masters was very soft and fluffy too! Super clean room, great location, would def stay again! (Excellent comp coffee at front desk in the morning too!)
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Melisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Audrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean enough and convenient location
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Cassandra

Clean, very nice staff
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very welcoming and the room very clean and updated.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location. The parking garage is easily accessible. Numerous food and drink options within walking distance. Close to downtown event locations.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

alexandria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great!
Stayed 2 nights in Mar 2026
Verified review

6/10 Okay

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
Nothing special about the hotel, room was small.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities
So many options for dining and easy to walk around
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Kurt

Liked: Cleanliness, staff & service, property conditions & facilities
Clean modern rooms. Works well for an affordable downtown stay.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

McKenzie

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, staff was nice, good location
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Brigitte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very courteous and helpful, as we had to change room at one point. Very professional. We had a good stay. The bed was comfortable but very soft for people who like it that way. The room is very practical and well thought out.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Fentress

Liked: Cleanliness
Really nice and clean and affordable. Close to cool places to hang out at to.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Ashlee

Liked: Cleanliness, staff & service, amenities
Check in and out was quick and easy. The bar was great and the stay was 10/10.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

JERRAD

Liked: Cleanliness, amenities, property conditions & facilities
Rooms are clean, and this is a great location.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Stephanie

Liked: Cleanliness, amenities, property conditions & facilities
Clean, modern, friendly and quiet. The food was drinks were great at the bar!
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities
The location was perfect! We all had a great night's sleep! Charming rooms.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place, I'll stay here every time in GR
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Kristyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed one night and felt the room was clean, comfortable and liked that it had 2 sinks.
Stayed 1 night in Mar 2026

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