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4.3 out of 5

"The beds were amazing! Staff was friendly and knowledgeable. Great location! " More

By a verified traveler on Wed 12 Feb 2020

Hotel Description

3-star boutique hotel near Van Andel Arena

Heart of Grand Rapids

Within a 10-minute walk of this Downtown hotel, you'll find Van Andel Arena and DeVos Performance Hall. Also, Public Museum of Grand Rapids is within half a mile (1 km) and Downtown Market is within 2 miles (3 km).

24-hour fitness, terrace

A 24-hour fitness center, self parking, and concierge services are featured at this hotel. WiFi in public areas is free. Business travelers can take advantage of the laundry service.

Free WiFi, MP3 docks

The 48 individually decorated guestrooms offer free WiFi and MP3 docks. Flat-screen TVs come with satellite channels, and other amenities include room service and hair dryers.

Standard Queen Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$127* Per night/room Jan 22 - Jan 23

Street View Deluxe Queen

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Street View Queen Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Street View Two Double Bed Rooms

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard King Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Street View Deluxe King

Bed Count 1 King Bed Maximum Occupancy 2 Max

CityFlatsHotel Grand Rapids ratings based on 22 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for CityFlatsHotel Grand Rapids

Everyone (11) Couples (4) Family (6)
2 out of 5
Not even close to other city flats we’ve stayed in. Would have been the same to stay in motel six for less than half the price

Posted by , from Mi on Aug 23, 2020

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Comment from Hotel Management

Sep 29, 2020 by Dominick

Thank you for your feedback

5 out of 5
The beds were amazing! Staff was friendly and knowledgeable. Great location!

Posted by on Feb 12, 2020

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Comment from Hotel Management

Feb 18, 2020 by Dominick

Thank you for your staying with us. We're glad you enjoyed our CityDrem Mattresses. They're specifically made for our hotel. Come see us again soon!

5 out of 5
Great Location makes it very easy to get around the area

Posted by , from lansing on Feb 12, 2020

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Comment from Hotel Management

Feb 18, 2020 by Dominick

Dave, thank you for staying with us at CityFlats. We appreciate your feedback and hope to see you again very soon.

3 out of 5
There was no mini fridge and no sound proofing between rooms(we heard the neighbor snoring). There was also a fan for the heat that ran all the time and no way to turn it off. We did like the shower, the bed and pillows were very comfortable.

Posted by on Dec 7, 2019

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Comment from Hotel Management

Dec 14, 2019 by Dominick

Thank you for staying with us! Come see us again soon

5 out of 5
This was a more contemporary property located in the downtown area. It was close to numerous restaurants and services. I wish there had been a small refrigerator in my room. I had leftovers and had to toss them when there was no place to keep them cold. Overall, we enjoyed our stay.

Posted by on Oct 26, 2019

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Comment from Hotel Management

Oct 26, 2019 by Dominick

Thank you for staying with us Beverly! We appreciate your feedback

5 out of 5

Posted by on Oct 6, 2019

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Comment from Hotel Management

Oct 7, 2019 by Dominick

Thank you for staying with us.

5 out of 5
Very close to everything you'd want to do downtown. Staff was great and the happy hour was great too. the beds and pillows made a great nights sleep.

Posted by on Sep 16, 2019

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Comment from Hotel Management

Sep 17, 2019 by Dominick

Thank you for your feedback. We're glad you enjoyed your stay! Come back and stay with us again soon.

5 out of 5
Super clean and very near the event we were attending. Staff was very nice and helpful.

Posted by on Sep 10, 2019

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Comment from Hotel Management

Sep 11, 2019 by Anna

Thank you for staying with us, we are glad to hear you had a nice stay at CityFlatsHotel!

5 out of 5

Posted by on Sep 8, 2019

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Comment from Hotel Management

Sep 11, 2019 by Anna

Thank you for staying at CityFlatsHotel!

5 out of 5
Very unique rooms. Close to everything. Happy hour at the lobby bar

Posted by on Sep 7, 2019

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Comment from Hotel Management

Sep 11, 2019 by Anna

Thank you for staying with us, we are glad you enjoyed our daily happy hour specials!

About the CityFlatsHotel Grand Rapids

Location 83 Monroe Center St NW, Grand Rapids, MI 49503

Property Features

There's a coffee shop/café on site, as well as a snack bar/deli. WiFi is free in public spaces. A 24-hour fitness center, a terrace, and tour/ticket assistance are also featured at the business-friendly CityFlatsHotel Grand Rapids . The hotel can provide concierge services and wedding services. Parking is available for a fee. This 3-star Grand Rapids hotel is smoke free.

  • 48 guestrooms or units
  • 5 levels
  • 2 buildings
  • 2 conference rooms
  • Built in 2011
  • Coffee shop
  • Deli
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Gerald R. Ford Intl. Airport (GRR) (21.3 km / 13.2 mi)
  • Train station: Grand Rapids Station (1.5 km / 1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

CityFlatsHotel Grand Rapids offers 48 air-conditioned accommodations with MP3 docking stations and safes. These individually decorated and furnished accommodations include desks. Flat-screen televisions come with premium satellite channels. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

  • MP3 dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor

Food & Drink

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Spa Services

  • Manicures and pedicures

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Braille or raised signage
  • Accessible bathroom
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas. Contactless check-out is available. The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 20.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • CityFlatsHotel Grand Rapids Hotel
  • CityFlatsHotel Hotel
  • CityFlatsHotel Grand Rapids
  • CityFlatsHotel
  • Cityflatshotel Rapids Rapids
  • CityFlatsHotel Grand Rapids Hotel
  • CityFlatsHotel Grand Rapids Grand Rapids
  • CityFlatsHotel Grand Rapids Hotel Grand Rapids
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.