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CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel

Property class: 3
3-star boutique hotel near John Ball Zoo

Choose dates to view prices

Photo gallery for CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel

Meeting facility
Standard Room, 2 Queen Beds, Non Smoking | Individually decorated, individually furnished, desk, laptop workspace
Individually decorated, individually furnished, desk, laptop workspace
Lobby
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available

Explore the area

View in a map
83 Monroe Center St NW, Grand Rapids, MI, 49503
  • Place, Van Andel Arena
    ‪2 min walk‬
  • Place, DeVos Performance Hall
    ‪6 min walk‬
  • Place, DeVos Place Convention Center
    ‪8 min walk‬
  • Airport, Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    ‪16 min drive‬

Room options

Room, 2 Double Beds, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, Multiple Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, Multiple Beds, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

Standard Room, 2 Double Beds, Non Smoking

9.0 out of 10
Wonderful
(18 reviews)
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds, Non Smoking (Faces Street)

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(10 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Faces Street)

Standard Room, 1 King Bed, Non Smoking (Faces Street) | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking (Faces Street)

8.4 out of 10
Very good
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Faces Steet Larger Room)

Standard Room, 1 King Bed, Non Smoking (Faces Steet Larger Room) | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking (Faces Steet Larger Room)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Larger Room)

Standard Room, 1 King Bed, Non Smoking (Larger Room) | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking (Larger Room)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Soaking Tub)

Standard Room, 1 King Bed, Non Smoking (Soaking Tub) | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking (Soaking Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 Queen Bed, Non Smoking

8.8 out of 10
Excellent
(13 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking (Faces Street)

Standard Room, 1 Queen Bed, Non Smoking (Faces Street) | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 Queen Bed, Non Smoking (Faces Street)

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Non Smoking (Faces Street Larger Room)

  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Grand Rapids

Heart of Grand Rapids.With a stay at this Downtown Grand Rapids hotel, you'll be steps from Grand Rapids Art Museum and Grand Rapids Civic Theatre. Van Andel Arena and Grand Rapids Children's Museum are also within half a mile (1 km).

What's nearby

  • Van Andel Arena - 2 min walk - 0.1 miles
  • Grand Rapids Art Museum - 5 min walk - 0.3 miles
  • Broadway Grand Rapids - 5 min walk - 0.3 miles
  • DeVos Performance Hall - 6 min walk - 0.4 miles
  • DeVos Place Convention Center - 8 min walk - 0.5 miles

Getting around

  • Grand Rapids Station - 14 min walk
  • Gerald R. Ford International Airport (GRR) - 21 min drive

Restaurants

  • ‪Uccello's Ristorante, Pizzeria & Sports Lounge - ‬2 min walk
  • ‪Buffalo Wild Wings - ‬3 min walk
  • ‪Brick and Porter - ‬1 min walk
  • ‪Apartment Lounge - ‬4 min walk
  • ‪Barrio - ‬3 min walk

About this property

CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel

3-star boutique hotel near John Ball Zoo
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There are 2 meeting rooms available. A 24-hour fitness center, spa services, and coffee/tea in a common area are also featured at the boutique CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel. Parking is available for a fee.

This 3-star Grand Rapids hotel is smoke free.

  • 48 guestrooms or units
  • 5 levels
  • 2 buildings
  • Built in 2011
  • Deli
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Beauty salon
  • Television in lobby
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Bar or lounge
  • Dining venue
CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel offers 48 air-conditioned accommodations with designer toiletries and hair dryers. Each accommodation is individually furnished and decorated. Flat-screen televisions come with premium satellite channels. Bathrooms include showers and complimentary toiletries.

This Grand Rapids hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include manicures and pedicures.

Similar properties

Breakfast, lunch and dinner served
Holiday Inn Grand Rapids Downtown by IHG
John Ball Park
  • Pool
  • Hot tub
  • Pet friendly
  • Parking included
4.6 out of 5, Wonderful, 1,004 reviews
$135 nightly
The price is $159
May 10 - May 11
Total with taxes and fees
Holiday Inn Grand Rapids Downtown by IHG

Property amenities

Family friendly

  • In-room crib
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 24 per night)
  • Street parking available
  • Self parking on site (USD 24 per night)

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Flat-screen TV with premium satellite channels
  • MP3 dock

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 24.00 per night
  • Nearby parking fee: USD 24.00 per night (400 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in each accommodation.

Property is also known as

CityFlatsHotel Grand Rapids Hotel
CityFlatsHotel Hotel
CityFlatsHotel Grand Rapids
CityFlatsHotel
CityFlatsHotel Grand Rapids
CityFlatsHotel Grand Rapids Ascend Hotel Collection
CityFlatsHotel - Grand Rapids, Ascend Hotel Collection Hotel

Frequently asked questions

How close is CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel to the airport?

CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel is 14.5 mi (21-min drive) away from the Gerald R. Ford International Airport (GRR) airport, the closest popular airport to the property.

How much does it cost to stay at CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel?

As of Apr 10, 2026, prices found for a 1-night stay for 2 adults at CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel on May 11, 2026 start from $159, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel have an airport shuttle?

Airport shuttle services are not available at CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel.

Does CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel offer free breakfast?

CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel does not offer free breakfast.

Is there a casino at CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel?

No, there is no casino at this hotel.

What time is check-in at CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel?

Check-in start time: 4:00 PM; Check-in end time: anytime.

Is there free parking at CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel?

Free parking is not available at this hotel. Self parking is available for USD 24.00 per night.

Does CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel have a pool?

CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel does not have a pool.

Does CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel have a restaurant?

Yes, there is a restaurant on site.

Does CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel have a spa?

This hotel doesn't have a spa, but it does offer mani/pedis.

How close is CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel to downtown Grand Rapids?

CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel is 0.1 mi away from Grand Rapids.

CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 511 out of 1002 reviews
Rating 8 - Good. 246 out of 1002 reviews
Rating 6 - Okay. 140 out of 1002 reviews
Rating 4 - Poor. 73 out of 1002 reviews
Rating 2 - Terrible. 32 out of 1002 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Jessica

Stayed 1 night in Feb 2026

8/10 Good

John

Stayed 2 nights in Jan 2026

8/10 Good

Betsy

Traveled with group
Liked: Cleanliness
Friendly staff
Stayed 1 night in Dec 2025

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities
So many options for dining and easy to walk around
Stayed 2 nights in Jan 2026

10/10 Excellent

Charley

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The motel staff were very professional and extremely helpful. The motel was very trendy and fairly clean. Since the motel did not have a parking structure, we had to park in the city parking structure. If the motel had a parking structure, I would have given the motel five stars.
Stayed 2 nights in Dec 2025

10/10 Excellent

Katie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Check-in was pleasant and efficient. Room was very clean. Hotel is in a great location, centrally located to activities and restaurants.
Stayed 1 night in Jan 2026

6/10 Okay

Margaret, Essexville

Stayed 1 night in Dec 2025

6/10 Okay

Rendi

Liked: Property conditions & facilities
Room was super small and had no windows
Stayed 1 night in Dec 2025

10/10 Excellent

Caitlyn

Stayed 2 nights in Nov 2025

10/10 Excellent

Phillip

Stayed 3 nights in Dec 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking was right out front. Perfect
Stayed 1 night in Dec 2025

10/10 Excellent

Alisha

Stayed 2 nights in Dec 2025

10/10 Excellent

Brian, Cody

Stayed 1 night in Dec 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities
Perfect location. Rooms were nice.
Stayed 1 night in Dec 2025

6/10 Okay

Rachel

Liked: Cleanliness, staff & service, amenities
The room was clean and the staff was very nice. However, when we arrived, the room was only 61 degrees inside (it was about 12 degrees outside), so we turned the heat to 70 to warm up. Unfortunately, the heat never got above 62 degrees and we were COLD. It was okay under the covers of the bed, but our faces were still chilly. The front desk staff said several other rooms had the same problem. The bed was comfortable, but you certainly didn't want to be undressed for long.
Stayed 1 night in Dec 2025

10/10 Excellent

Dagmar

Business traveler, Traveled with partner
Liked: Cleanliness
There was no parking , the parking garage charged $38 for overnight . There is no bar or refrigerator in the room. The accommodation itself was spotless.
Stayed 1 night in Dec 2025

10/10 Excellent

Sarah

Liked: Cleanliness, amenities, property conditions & facilities
Extremely great stay!!!! Bed was the most comfortable bed ever!!!! Will definitely stay there again.
Stayed 1 night in Dec 2025

8/10 Good

Wes

Business traveler
Disliked: Amenities
Front office staff was very nice.
Stayed 3 nights in Dec 2025

10/10 Excellent

Jane

Stayed 1 night in Dec 2025

8/10 Good

Timothy

Liked: Cleanliness, amenities, property conditions & facilities
Everything I needed for the right price.
Stayed 1 night in Dec 2025

10/10 Excellent

Caroline

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice urban boutique hotel with lobby bar . Very comfortable beds and linens .
Stayed 2 nights in Dec 2025

10/10 Excellent

Renee

Stayed 1 night in Dec 2025

10/10 Excellent

McKenzie

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, staff was nice, good location
Stayed 1 night in Nov 2025

8/10 Good

Gwendolyn

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The rooms were clean! Having a fan in the room was awesome!
Stayed 1 night in Nov 2025

10/10 Excellent

Sylvie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Street parking in front of the hotel was very affordable and easy to pay using phone app Great location! Super fun getaway
Stayed 1 night in Nov 2025