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CityFlatsHotel - Grand Rapids, Ascend Hotel Collection

3.0 star property
3-star boutique hotel near Van Andel Arena

Choose dates to view prices

Photo gallery for CityFlatsHotel - Grand Rapids, Ascend Hotel Collection

Individually decorated, individually furnished, desk, laptop workspace
Meeting facility
Lobby
Ballroom
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Room service
  • Spa
  • Bar
  • Housekeeping

Explore the area

Map
83 Monroe Center St NW, Grand Rapids, MI, 49503
  • Van Andel Arena
    ‪2 min walk‬
  • DeVos Performance Hall
    ‪6 min walk‬
  • Downtown Market
    ‪14 min walk‬
  • Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    ‪18 min drive‬

Room options

Standard Room, 1 Queen Bed, Non Smoking (Faces Street Larger Room)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Larger Room)

Standard Room, 1 King Bed, Non Smoking (Larger Room) | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking (Larger Room)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Soaking Tub)

Standard Room, 1 King Bed, Non Smoking (Soaking Tub) | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking (Soaking Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking (Faces Street)

Standard Room, 1 Queen Bed, Non Smoking (Faces Street) | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 Queen Bed, Non Smoking (Faces Street)

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 Queen Bed, Non Smoking

8.6 out of 10
Excellent
(7 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

7.6 out of 10
Good
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Faces Steet Larger Room)

Standard Room, 1 King Bed, Non Smoking (Faces Steet Larger Room) | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking (Faces Steet Larger Room)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Faces Street)

Standard Room, 1 King Bed, Non Smoking (Faces Street) | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking (Faces Street)

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, Multiple Beds, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

Standard Room, 2 Double Beds, Non Smoking (Faces Street)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds, Non Smoking

9.0 out of 10
Wonderful
(8 reviews)
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, Multiple Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

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Property amenity

Holiday Inn Grand Rapids Downtown by IHG

John Ball Park
  • Pool
  • Hot Tub
  • Pet friendly
  • Parking included
4.6 out of 5, Wonderful, 1,008 reviews
$134 nightly
The price is $158
Jul 3 - Jul 4
Total includes taxes and fees
Holiday Inn Grand Rapids Downtown by IHG

About the neighborhood

Grand Rapids

Heart of Grand Rapids.Within a 10-minute walk of this Downtown Grand Rapids hotel, you'll find Van Andel Arena and DeVos Performance Hall. Grand Rapids Art Museum and Rosa Parks Circle are also within half a mile (1 km).

What's nearby

  • Van Andel Arena - 2 min walk - 0.1 miles
  • Grand Rapids Art Museum - 5 min walk - 0.3 miles
  • DeVos Performance Hall - 6 min walk - 0.4 miles
  • DeVos Place Convention Center - 8 min walk - 0.5 miles
  • Downtown Market - 14 min walk - 0.8 miles

Getting around

  • Grand Rapids Station - 16 min walk
  • Gerald R. Ford International Airport (GRR) - 19 min drive

Restaurants

  • ‪Brick and Porter - ‬2 min walk
  • ‪Uccello's Ristorante, Pizzeria & Sports Lounge - ‬2 min walk
  • ‪Barrio - ‬3 min walk
  • ‪GLC Live at 20 Monroe - ‬3 min walk
  • ‪Leo's - ‬1 min walk

About this property

CityFlatsHotel - Grand Rapids, Ascend Hotel Collection

3-star boutique hotel near Van Andel Arena
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There are 2 meeting rooms available. A 24-hour fitness center, spa services, and coffee/tea in a common area are also featured at the boutique CityFlatsHotel - Grand Rapids, Ascend Hotel Collection. Parking is available for a fee.

This 3-star Grand Rapids hotel is smoke free.

  • 48 guestrooms or units
  • 5 levels
  • 2 buildings
  • Built in 2011
  • Deli
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Beauty salon
  • Television in lobby
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Bar or lounge
  • Dining venue
CityFlatsHotel - Grand Rapids, Ascend Hotel Collection offers 48 air-conditioned accommodations with MP3 docking stations and designer toiletries. Each accommodation is individually furnished and decorated. Flat-screen televisions come with premium satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Grand Rapids hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include manicures and pedicures.

Languages

English

Similar properties

Property amenity

Holiday Inn Grand Rapids Downtown by IHG

  • Pool
  • Hot Tub
  • Pet friendly
  • Parking included
4.6 out of 5, Wonderful, 1,008 reviews
$134 nightly
The price is $158
Jul 3 - Jul 4
Total includes taxes and fees
Holiday Inn Grand Rapids Downtown by IHG

Property amenities

Family friendly

  • In-room crib
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 24 per night)
  • Street parking available
  • Self parking on site (USD 24 per night)

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Flat-screen TV with premium satellite channels
  • MP3 dock

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 24.00 per night
  • Nearby parking fee: USD 24.00 per night (400 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. 

Property is also known as

CityFlatsHotel Grand Rapids Hotel
CityFlatsHotel Hotel
CityFlatsHotel Grand Rapids
CityFlatsHotel
CityFlatsHotel Grand Rapids
CityFlatsHotel Grand Rapids Ascend Hotel Collection
CityFlatsHotel - Grand Rapids, Ascend Hotel Collection Hotel

Frequently asked questions

How close is CityFlatsHotel - Grand Rapids, Ascend Hotel Collection to the airport?

CityFlatsHotel - Grand Rapids, Ascend Hotel Collection is 14.5 mi (19-min drive) away from the Gerald R. Ford International Airport (GRR) airport, the closest popular airport to the property.

How much does it cost to stay at CityFlatsHotel - Grand Rapids, Ascend Hotel Collection?

As of Jul 1, 2025, prices found for a 1-night stay for 2 adults at CityFlatsHotel - Grand Rapids, Ascend Hotel Collection on Jul 10, 2025 start from $161.1, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does CityFlatsHotel - Grand Rapids, Ascend Hotel Collection have an airport shuttle?

Airport shuttle services are not available at CityFlatsHotel - Grand Rapids, Ascend Hotel Collection.

Does CityFlatsHotel - Grand Rapids, Ascend Hotel Collection offer free breakfast?

CityFlatsHotel - Grand Rapids, Ascend Hotel Collection does not offer free breakfast.

Is there a casino at CityFlatsHotel - Grand Rapids, Ascend Hotel Collection?

No, there is no casino at this hotel.

What time is check-in at CityFlatsHotel - Grand Rapids, Ascend Hotel Collection?

Check-in start time: 4:00 PM; Check-in end time: anytime.

Is there free parking at CityFlatsHotel - Grand Rapids, Ascend Hotel Collection?

Free parking is not available at this hotel. Self parking is available for USD 24.00 per night.

Does CityFlatsHotel - Grand Rapids, Ascend Hotel Collection have a pool?

CityFlatsHotel - Grand Rapids, Ascend Hotel Collection does not have a pool.

Does CityFlatsHotel - Grand Rapids, Ascend Hotel Collection have a restaurant?

Yes, there is a restaurant on site.

Does CityFlatsHotel - Grand Rapids, Ascend Hotel Collection have a spa?

This hotel doesn't have a spa, but it does offer mani/pedis.

How close is CityFlatsHotel - Grand Rapids, Ascend Hotel Collection to downtown Grand Rapids?

CityFlatsHotel - Grand Rapids, Ascend Hotel Collection is 0.1 mi away from Grand Rapids.

CityFlatsHotel - Grand Rapids, Ascend Hotel Collection Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 488 out of 1010 reviews
Rating 8 - Good. 278 out of 1010 reviews
Rating 6 - Okay. 138 out of 1010 reviews
Rating 4 - Poor. 74 out of 1010 reviews
Rating 2 - Terrible. 32 out of 1010 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Alexandria

Liked: Cleanliness, staff & service, property conditions & facilities
The paying every time you leave is crazy. We spent $130 just on parking
Stayed 1 night in Jun 2025

6/10 Okay

Dylan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent stay, not the best, not the worst. Parking expensive but easy walk.
Stayed 1 night in Mar 2025

4/10 Poor

Drew

Stayed 1 night in Mar 2025

8/10 Good

JaShawn

Liked: Cleanliness, staff & service, property conditions & facilities
Only issue was the lack of communication when it came to parking. There is a parking garage connected to the back of the hotel but upon check in we were not informed. We were told we could unload in front then we would have to find parking which was helpful but we ended up finding a parking garage 3 blocks away. But room was nice and clean, no complaints there.
Stayed 1 night in Mar 2025

2/10 Terrible

Claudia

Traveled with group
Disliked: Cleanliness, room comfort
The room wasn’t the cleanest and it was missing a lot of essential items that needed to be in a hotel room. There was no view in the room and the lighting was bad. The pillows didn’t match and were very uncomfortable.
Stayed 2 nights in Mar 2025

10/10 Excellent

Trista

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was in a great location.
Stayed 2 nights in Mar 2025

6/10 Okay

Debra

Traveled with family
The room was unexpectedly small. Minimal. Only a small full size or queen bed really fit into the space. Odd layout. Should have been used for a closet instead of a room.
Stayed 1 night in Mar 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Super comfortable bed and great place to stay
Stayed 1 night in Mar 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

St. Patrick's day parade visit

The location is great to visit downtown Grand Rapids.
Stayed 2 nights in Mar 2025

8/10 Good

Julie

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Mar 2025

10/10 Excellent

Elizabeth, CADILLAC

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very unique in its design, classy and comfortable. It's in a great location and easily walkable to most downtown attractions. The bar area was great and quite welcoming. The bed was high quality and comfortable. We had no view from our room with somewhat of a basement feel, but we didn't spend a lot of time in it to have that matter. It also helped with the unique, high-quality feel of the place. I would definitely recommend it and stay again.
Stayed 1 night in Mar 2025

8/10 Good

tracey, Chesterfield

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bartender in the lobby bar was great, poured good drinks, and even stayed to let us order another round at the end of the night! The bed was super comfortable and the shower pressure and temp were perfect. The shower handle was hard to reach without getting soaked so if you want to turn it on and adjust the temp before jumping in, thats almost impossible. Other than that, it was nice.
Stayed 1 night in Mar 2025

10/10 Excellent

Bridgett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and ease of checking in and out
Stayed 1 night in Mar 2025

6/10 Okay

Donald

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Alec

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel but inconvenient parking, we witnessed someone drunkenly hit several cars in the attached parking garage (which is not technically associated with the hotel, but is the most convenient location. And the parking was very expensive
Stayed 2 nights in Feb 2025

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay - convenient location

We were in town one night for a concert. Check in was quick and friendly, Attached parking was expensive, but that's the city's garage, not the hotel's fault. The room was on the smaller side, but it was perfect for our needs. The bed was comfortable and the hotel was quiet.
Stayed 1 night in Feb 2025

10/10 Excellent

Christine

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic

This hotel was the most comfortable, cleanest and quiet hotel I have ever stayed in. The rain shower was fantastic, and I love the style. Customer service was wonderful!
Stayed 1 night in Feb 2025

10/10 Excellent

Sarah

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent
Stayed 1 night in Feb 2025

4/10 Poor

Brandon

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Karianne M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Kathleen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

Bradley

Liked: Cleanliness
Disliked: Property conditions & facilities
1) fitted sheet was on sideways. It came off during the night. In the morning my wife stripped the bed and made it properly. 2) bad furniture. The desk chair was the most uncomfortable chair ever. It was the only chair. Bed was a mattress on a platform - no boxspring. 3) worst of all was heat. Room was 66F most of the stay. Two calls to complain. Were assured the heat was working. Saw 68F once. It was 65.5F as we checked out. $250 per night for a cold room.
Stayed 2 nights in Feb 2025

6/10 Okay

Becky

Traveled with family
Stayed 1 night in Feb 2025

8/10 Good

Joseph

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and lovely hotel. Two things that could improve on which are, better firm beds and parking. We paid $50 for overnight parking in the Walkway garage. Other than that, love the staff and accommodations.
Stayed 1 night in Feb 2025