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4.3 out of 5

"The beds were hard as concrete, pillows seemed old and flat, had too use three pillows. My daughter and I both slept bad every night, two double beds, ... " More

By a verified traveler on Tue 10 Dec 2019

Hotel Description

4-star beach resort near Lake Tahoe-Nevada State Park

Skiing getaway

Within 2 miles (3 km) of this well-placed resort, you'll find Lake Tahoe-Nevada State Park and Diamond Peak Ski Resort. UC Davis Tahoe Environmental Research Center and Tahoe Institute for Natural Science are also within half a mile (1 km).

Casino, outdoor pool

This smoke-free resort features a casino, a full-service spa, and 3 restaurants. Enjoy a day at the beach kayaking, or relax with beach cabanas. Bring the family and enjoy the children's club, children's pool, and playground.

Free WiFi, comfy beds

The 422 guestrooms feature comforts like pillowtop beds and down comforters, while refrigerators and coffee/tea makers offer the conveniences of home. Other amenities include free WiFi, iPod docks, and flat-screen TVs with cable channels.

Room, 2 Queen Beds, Patio

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Balcony

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

1 King Deluxe

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite (VIP)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hyatt Regency Lake Tahoe Resort, Spa and Casino ratings based on 16 Verified Reviews

Review Summary
4.2 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hyatt Regency Lake Tahoe Resort, Spa and Casino

Everyone (13) Couples (2)
3 out of 5
The beds were hard as concrete, pillows seemed old and flat, had too use three pillows. My daughter and I both slept bad every night, two double beds, both were bad. Property was nice and in good condition. We were not told the valet was $32 per day, wasn't even told about options of valet and self parking when we checked in.

Posted by on Dec 10, 2019

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Comment from Hotel Management

Dec 22, 2019 by - Hyatt Regency Lake Tahoe team

Robert, thanks for staying with us and for your honest comments. On future stays, please let us know if the beds aren't to your liking. We can send us alternate pillows and even a mattress topper to help you find the perfect combination for a good night's sleep. We've also touched base with our check-in team to ensure everyone gets all the information needed at check-in about parking and resort options. We hope you otherwise enjoyed your time in Tahoe!

5 out of 5
walk to the beach at sunset or anytime.. It is gorgeous.

Posted by on Oct 7, 2019

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Comment from Hotel Management

Oct 15, 2019 by - Hyatt Regency Lake Tahoe team

We think so too :) . Glad you enjoyed your visit with us!

5 out of 5

Posted by on Sep 11, 2019

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5 out of 5
Ultra-clean. A beautiful property which is kept in tip top condition.

Posted by on Aug 22, 2019

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Comment from Hotel Management

Sep 9, 2019 by - Hyatt Regency Lake Tahoe team

Thank you so much!

5 out of 5
Great staff! Beautiful grounds and rooms! Stunning views!

Posted by on Apr 29, 2019

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Comment from Hotel Management

May 5, 2019 by - Hyatt Regency Lake Tahoe team

Thanks so much!

5 out of 5
Beautiful hotel right on the shore. Staff is very courteous. Rooms are big and comfortable. Lobby area is cozy and nice to hangout.

Posted by , from Santa Clara on Apr 27, 2019

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Comment from Hotel Management

May 5, 2019 by - Hyatt Regency Lake Tahoe team

Thanks for the five-star review! We're glad you had a great stay and really appreciate you taking the time to share your experience.

4 out of 5

Posted by on Apr 27, 2019

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4 out of 5

Posted by on Mar 30, 2019

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2 out of 5
For such a price : my room was so hot I had to have window open all night . No cups in the room to be able to have coffee or tea . Makeup mirror didn’t work . Shower was so loose it kept falling . Quiet floor was not quiet . Overnight parking very expensive and they add a resort fee which you aren’t told about till you check out . They did take that off when I complained at least . Very disappointing stay .

Posted by on Mar 17, 2019

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Comment from Hotel Management

Apr 30, 2019 by - Hyatt Regency Lake Tahoe team

Thanks for staying with us and our genuine apologies for what was clearly a sub-par visit. We never want anyone to feel as though fees are coming as a surprise or as though the stay wasn't worth the expense, so we'd love to connect with you to learn more. If you could send us an email at the email address listed on the bottom of our homepage, we'll pass it to a senior manager who can follow up with you to get more feedback. Thank you for staying with us again, we're truly sorry to hear your experience was anything less than perfect.

5 out of 5
Love the setting: mountains and lake views everywhere. Close to snow play area, Mt Rose & Diamond Peak. Great lobby, love that fireplace!! This hotel is classy, professional and very nicely decorated. We will definitely be back, many times to come.

Posted by , from San Francisco Bay Area, US on Dec 23, 2018

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Comment from Hotel Management

Dec 27, 2018 by - Hyatt Regency Lake Tahoe team

Great to hear, Eric! We always love welcoming back return guests and hope to see you again this winter.

About the Hyatt Regency Lake Tahoe Resort, Spa and Casino

Location 111 Country Club Drive, Incline Village, NV 89451

Property Features

Unwind on the resort's private sand beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Hyatt Regency Lake Tahoe Resort, Spa and Casino like an outdoor pool and a children's pool. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Parking is available for a fee. This 4-star Incline Village resort is smoke free.

  • 422 guestrooms or units
  • 12 levels
  • 3 dining venues
  • Casino
  • Bar or lounge
  • Coffee shop
  • Deli
  • Kid's club (surcharge)
  • Cabanas on the beach (surcharge)
  • Towels for the beach
  • Poolside lounge chairs
  • Ski equipment storage
  • Ski equipment rentals
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Game room or arcade
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Arcade/game room
  • Playground on site
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Reno-Tahoe Intl. Airport (RNO) (54.8 km / 34 mi)
  • Property shuttles: Free ski shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Hyatt Regency Lake Tahoe Resort, Spa and Casino offers 422 accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature down comforters. 37-inch flat-screen televisions come with cable channels, video-game consoles, and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Pillowtop beds
  • IPod dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Down blanket
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Gaming console
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Heating
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy local cuisine breakfast daily from 7:00 AM to 11:00 AM.

Hyatt Regency Lake Tahoe Resort, Spa and Casino has 3 restaurants on site.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Fishing on site
  • Golfing nearby
  • Parasailing nearby
  • Hiking/biking trails on site
  • Snowmobiling nearby
  • Snowshoeing nearby
  • Kayaking on site
  • Water skiing on site
  • Skydiving nearby
  • Downhill skiing nearby
  • Windsurfing nearby
  • Mountain biking on site
  • Cross-country skiing nearby
  • Playground on site
  • Rowing or canoeing on site
  • Sailing on site
  • Ski lessons available nearby
  • Bicycle rentals on site
  • Ski equipment rentals on site
  • Personal motorized watercraft on site

Spa Services

Stillwater A Hyatt Spa has 16 treatment rooms including rooms for couples. Services include facials, body scrubs, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Sauna in spa
  • Number of treatment rooms 16
  • Minimum age to access spa is 18
  • Couples treatment rooms
  • Manicures and pedicures
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 3 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.00 per day.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.The property affirms that it follows sanitization practices of GBAC STAR (Hyatt) guidelines.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 45.20 per accommodation, per night

The resort fee includes:

  • Pool access
  • Spa tub access
  • Beach access
  • Beach loungers
  • Beach towels
  • Health club access
  • Fitness center access
  • Sporting facilities or equipment
  • Shuttle service
  • Ski storage
  • Business center/computer access
  • Phone calls
  • In-room safe
  • Additional inclusions

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 10.00 and USD 28.00 for adults, USD 3.00 and USD 15.00 for children (approximately)
  • Self parking fee: USD 22 per night
  • Valet parking fee: USD 32 per night (in/out privileges)
  • Rollaway bed fee: USD 25.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hyatt Regency Lake Tahoe Resort Spa & Casino
  • Hyatt Regency Lake Tahoe Resort Spa & Casino Incline Village
  • Hyatt Regency Lake Tahoe Spa Casino
  • Hyatt Regency Lake Tahoe Spa Casino Incline Village
  • Hyatt Incline Village
  • Hyatt Lake Tahoe Resort
  • Hyatt Regency Incline Village
  • Hyatt Regency Lake Tahoe Hotel Incline Village
  • Hyatt Regency Lake Tahoe Resort Spa Casino Incline Village
  • Hyatt Regency Lake Tahoe Resort Spa Casino
  • Hyatt Regency Tahoe Casino In
  • Hyatt Regency Lake Tahoe Resort, Spa and Casino Resort
  • Hyatt Regency Lake Tahoe Resort, Spa and Casino Incline Village

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.