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"Hardly any amenities in room. No coffee pot, fridge. Old " More

By a verified traveler on Mon 16 Mar 2020

Hotel Description

Golf hotel near Virgin River Casino

In Mesquite

You'll be within half a mile (1 km) of Virgin River Casino and 2 miles (3 km) of Wolf Creek Golf Club with a stay at this Mesquite hotel. Also, Eureka Casino is within half a mile (1 km) and Oasis Golf Club is within 2 miles (3 km).

Casino, bar/lounge

This hotel features a casino and 2 restaurants. Enjoy the seasonal outdoor pool and perks like free self parking and free WiFi. A bar/lounge, a 24-hour front desk, and a coffee shop are also provided.

Free WiFi, cable TV

The 715 guestrooms offer TVs with cable channels, along with free WiFi and free local calls.

Standard Deluxe Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$27* Per night/room Jul 7 - Jul 8

Pet Friendly Room, 2 Queen Beds ($10 daily pet fee collected by hotel)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Virgin River Hotel and Casino ratings based on 181 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Virgin River Hotel and Casino

Everyone (98) Couples (16) Family (30)
2 out of 5
The room smelled very bad like mold or mildew and seemed old and not well taken care of

Posted by on Mar 18, 2020

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Comment from Hotel Management

Mar 29, 2020 by Hotel Manager

Thank you for taking the time to complete a review. We too are disappointed with the condition that you found your room to be in. If there is ever a problem with the room that you are given at the Virgin River Hotel please give the front desk a call and let us fix the problem for you.

4 out of 5

Posted by on Mar 17, 2020

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Comment from Hotel Management

Mar 29, 2020 by Hotel Manager

Thanks for staying with us. We appreciate your feedback!

3 out of 5
Hardly any amenities in room. No coffee pot, fridge. Old

Posted by on Mar 16, 2020

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Comment from Hotel Management

Mar 16, 2020 by Hotel Manager

Thank you for completing a review. We are sorry to hear that your amenities to the room were not fulfilled; we will work hard to fix the problems you have experienced. Please come back again.

4 out of 5
Didnt like the false directions on how to get to my room, but either way its alright it happens

Posted by on Mar 14, 2020

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Comment from Hotel Management

Mar 16, 2020 by Hotel Manager

Thank you for taking the time to complete a review. We are sorry to hear that a description of the facilities was not explained at the time of check in. We will work hard to fix the issue you have experienced.

2 out of 5
Super bare and kind of dirty, but it was a cheap room. However, our keys stopped working twice and we were locked out of our room, one time in swimsuits, and had to wait for security. Apparently the lock didn't work, yet they didn't offer us to move rooms or fix anything.

Posted by on Mar 11, 2020

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Comment from Hotel Management

Mar 12, 2020 by Hotel Manager

Thank you for taking the time to complete a review . We are happy to hear that you enjoyed your stay. Customer service is our #1 priority. We hope to see you again soon.

3 out of 5

Posted by on Mar 10, 2020

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Comment from Hotel Management

Mar 12, 2020 by Hotel Manager

Thanks for staying with us. We appreciate your feedback!

1 out of 5
Was not able to get any hot water to bathe or shower night or morning. Called. They said to let it run for about 5 minutes. Was luke warm.at the most. Was hoping for a nice warm shower and sleep while traveling.

Posted by on Mar 9, 2020

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Comment from Hotel Management

Mar 12, 2020 by Hotel Manager

Thank you for taking the time to complete a review- we’ll work hard to fix the problems you have experienced. Thanks for letting us know. We appreciate your feedback.

5 out of 5
They had a family fun arcade to enjoy with my children.

Posted by on Mar 9, 2020

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Comment from Hotel Management

Mar 12, 2020 by Hotel Manager

Thank you for completing a review. We are happy to hear that you were able to enjoy the amenities we have to offer. We hope to see you back soon.

4 out of 5
It was fair I'm not sure why it forces people to say more

Posted by on Mar 4, 2020

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Comment from Hotel Management

Mar 12, 2020 by Hotel Manager

Thanks for staying with us C. We appreciate your feedback!

5 out of 5

Posted by on Feb 25, 2020

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Comment from Hotel Management

Feb 29, 2020 by Hotel Manager

Thanks for staying with us. We appreciate your feedback!

About the Virgin River Hotel and Casino

Location 100 N. Pioneer Blvd, Mesquite, NV 89027

Property Features

There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 1,980 square feet (0 square meters). A casino, a seasonal outdoor pool, and a vending machine are also featured at Virgin River Hotel and Casino. Free self parking is available. Smoking is allowed in designated areas at this Mesquite hotel.

  • 715 guestrooms or units
  • 3 levels
  • 2 dining venues
  • 1,980 sq ft of conference space
  • 0 sq m of conference space
  • Casino
  • Bar or lounge
  • Coffee shop
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Game room or arcade
  • Gift shop
  • ATM
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Arcade/game room
  • Bowling alley on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Valet parking (surcharge)

Transport

  • Airport: McCarran Intl. Airport (LAS) (141.6 km / 88 mi)
  • Parking: Free self parking; valet parking available for a surcharge

Room Amenities

Virgin River Hotel and Casino offers 715 accommodations, which are accessible via exterior corridors and feature hair dryers and blackout drapes/curtains. Cable television is provided. Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

  • Television
  • Cable channels
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.

Sierras Buffet - This buffet restaurant serves breakfast, lunch, and dinner.

River Cafe - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Open 24 hours.

River Lounge - Onsite bar.

Nearby Activities

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Bowling alley on site
  • Casino nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 1 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

It is property policy that all guests must wear a face mask within public areas of the property.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 10 per accommodation, per day
  • Maximum 2 per room
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Contactless check-out is available.Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-out is available.

  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • No shield between guests and staff in main contact areas
  • Property does not follow sanitization practices of any association
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 20.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 6 and USD 15 per person (approximately)
  • Pet fee: USD 10 per accommodation, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • River Virgin
  • Virgin River
  • Virgin River Casino
  • Virgin River Casino Mesquite
  • Virgin River Hotel & Casino
  • Virgin River Hotel & Casino Mesquite
  • Virgin River Hotel And Casino
  • Virgin River Hotel Mesquite
  • Virgin River Mesquite
  • Virgin River Hotel Casino Mesquite
  • Virgin River Hotel Casino
  • Virgin River Casino Mesquite
  • Virgin River Hotel and Casino Hotel
  • Virgin River Hotel and Casino Mesquite
  • Virgin River Hotel and Casino Hotel Mesquite

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.