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"rooms were nice casino seemed run down " More

By a verified traveler on Fri 29 Apr 2022

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Hotel Description

Family-friendly 3-star resort near Lake Mead National Recreation Area

City center stay

Steps from the resort, you'll find Casino at Don Laughlin's Riverside Resort and Riverside Casino. Laughlin Event Center and Lake Mead National Recreation Area are also within half a mile (1 km).

Casino, fitness center

This resort features a casino, a full-service spa, and a nightclub. Bring the family and enjoy the children's club, bowling alley, and kid-friendly dining. Enjoy a meal in one of the 11 restaurants and free perks like free self parking and a roundtrip airport shuttle.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 1352 guestrooms also offer free WiFi and TVs with cable channels. Other amenities include premium bedding, free local calls, and hair dryers.

Queen Room, Two Queen Beds, Standard/Mountain View, Refrigerator (No Pets Allowed)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$54* Per night/room May 24 - May 25

Mini Executive Room, 1 King Bed, Sitting Area, Refrigerator (No Pets Allowed)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Queen Room, Two Queen Beds, Pool/River View, Refrigerator (No Pets Allowed)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Executive Room, 1 King Bed, Balcony, Sitting Area, Refrigerator (No Pets Allowed)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Don Laughlin's Riverside Resort Hotel & Casino ratings based on 55 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Don Laughlin's Riverside Resort Hotel & Casino

Everyone (24) Couples (8) Family (18)
4 out of 5
rooms were nice casino seemed run down

Posted by on Apr 29, 2022

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Comment from Hotel Management

Apr 29, 2022 by Guest Services

Than you for your review Jeffrey, and Thank You for contacting Don Laughlin’s Riverside Resort Hotel and Casino. We appreciate your efforts to relay your concerns regarding your recent stay. Please accept our apology if we failed to provide you with the highest level of excellence in hospitality and service. We regret that you experienced any disappointment. Our hope is that you will grant us the opportunity to restore your confidence in our fine resort by allowing us the honor of continuing to serve you. We will do our very best to make any future visits truly exceptional.

4 out of 5
The adult pool was very nice. The view from my room was great overlooking the river. Making reservations for the roast beef difficult. The downside is hard to see the river Through the dirty windows. And the walls are very thin the old section of the property needs to be cleaned and updated. The valets the people who park the cars the people who got our luggage did an excellent job. Front desk personnel excellent the lady who cleaned our place very good

Posted by on Apr 11, 2022

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Comment from Hotel Management

Apr 12, 2022 by Guest Services

Thank you for nice review David. We were delighted to have you as a guest in our hotel. The personnel of the Riverside take great pride in offering our guests the highest level of excellence in hospitality and service. Therefore, it is extremely gratifying to know that you enjoyed your experience at our fine resort. We have forwarded your concerns regarding the windows to the proper departments to be addressed. We appreciate the time and effort you devoted to compliment the Riverside. We look forward to your next visit with us.

5 out of 5
Casino, hotel room, restaurants, RV park were all great 👍 My only complaint would be our room window seriously needed to be cleaned. Actually looked like it had been years since being cleaned? And seems to be a sewer issue in the area? Don't know if it is the RV park or??? But there is just a faint sewage smell in certain areas around the property?? But we would definitely come back again!!!❤

Posted by on Jan 7, 2022

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Comment from Hotel Management

Jan 7, 2022 by Guest Services

Thank you for your review Noel, and Thank You for contacting Don Laughlin’s Riverside Resort Hotel and Casino. We appreciate your efforts to relay your concerns regarding your recent stay. Please accept our apology if we failed to provide you with the highest level of excellence in hospitality and service. We regret that you experienced any disappointment. Our hope is that you will grant us the opportunity to restore your confidence in our fine resort by allowing us the honor of continuing to serve you. We will do our very best to make any future visits truly exceptional.

5 out of 5
Great property, good time

Posted by on Oct 20, 2021

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Comment from Hotel Management

Oct 20, 2021 by Guest Services

Thank you for your review Paul, and Thank you for contacting Don Laughlin’s Riverside Resort Hotel and Casino. We are delighted to have you as a patron in our casino. The personnel of the Riverside take great pride in offering our guests the highest level of excellence in hospitality and service. Therefore, it is extremely gratifying to know that you enjoyed your experience at our fine resort. We appreciate the time and effort you devoted to compliment the Riverside. We look forward to your next visit with us!

1 out of 5

Posted by on Oct 11, 2021

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3 out of 5
My family has been coming to this hotel for about 20 years now. And this year it was very disappointing, bedsheets where super dirty, we were never left any shampoo unless i called the front desk. The outside in the valet parking it smelled so horrible i wanted to throw up. Its really gone down over all, might stay in another hotel next time.

Posted by on Aug 2, 2021

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Comment from Hotel Management

Aug 2, 2021 by Guest Services

Thank you for your review. We are saddened to hear of this experience. We apologize if there was a problem with your room. We have forwarded your concerns to the proper department to be addressed. For future visits if there is a problem with you room, we highly recommend to contact the front desk so that we may address your concerns. We do strive for excellence in hospitality and service and regret that you experienced any disappointment. We appreciate your bringing these matters to our attention and will continue to do our very best to make all your future visits truly exceptional.

3 out of 5
Hotel is outdated. Refrigerator didn't work properly, shower made an awful loud noise & water took forever to drain.

Posted by on Jul 14, 2021

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Comment from Hotel Management

Jul 14, 2021 by Guest Services

Thank you for your review, and Thank You for contacting Don Laughlin’s Riverside Resort Hotel and Casino. We appreciate your efforts to relay your concerns regarding your recent stay. Please accept our apology if we failed to provide you with the highest level of excellence in hospitality and service. We regret that you experienced any disappointment. Our hope is that you will grant us the opportunity to restore your confidence in our fine resort by allowing us the honor of continuing to serve you. We will do our very best to make any future visits truly exceptional.

1 out of 5
They need a better customer services, all areas

Posted by on Jul 11, 2021

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Comment from Hotel Management

Jul 11, 2021 by Guest Services

Thank you for your review, and Thank You for contacting Don Laughlin’s Riverside Resort Hotel and Casino. We appreciate your efforts to relay your concerns regarding your recent stay. Please accept our apology if we failed to provide you with the highest level of excellence in hospitality and service. We regret that you experienced any disappointment. Our hope is that you will grant us the opportunity to restore your confidence in our fine resort by allowing us the honor of continuing to serve you. We will do our very best to make any future visits truly exceptional.

4 out of 5
Property had a lot of amenities if you are traveling with a family. The room was clean; however, you could not control the room temp and was very uncomfortable. We had a late check in, 10:30 pmish and only one person checking people in. Waited in line approx 45 min to get checked in.

Posted by on Jul 6, 2021

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Comment from Hotel Management

Jul 7, 2021 by Guest Services

Thank you for your review, and Thank You for contacting Don Laughlin’s Riverside Resort Hotel and Casino. We appreciate your efforts to relay your concerns regarding your recent stay. Please accept our apology if we failed to provide you with the highest level of excellence in hospitality and service. We regret that you experienced any disappointment. Our hope is that you will grant us the opportunity to restore your confidence in our fine resort by allowing us the honor of continuing to serve you. We will do our very best to make any future visits truly exceptional.

3 out of 5
I didn’t like that my room wasn’t cleaned at all during my stay.

Posted by on Jul 6, 2021

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Comment from Hotel Management

Jul 7, 2021 by Guest Services

Thank you for your review, and Thank You for contacting Don Laughlin’s Riverside Resort Hotel and Casino. We appreciate your efforts to relay your concerns regarding your recent stay. Please accept our apology if we failed to provide you with the highest level of excellence in hospitality and service. We regret that you experienced any disappointment. Our hope is that you will grant us the opportunity to restore your confidence in our fine resort by allowing us the honor of continuing to serve you. We will do our very best to make any future visits truly exceptional.

About the Don Laughlin's Riverside Resort Hotel & Casino

Location 1650 S Casino Drive, Laughlin, NV 89029

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to June 1 2022 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Property Features

As a guest of Don Laughlin's Riverside Resort Hotel & Casino, you'll find a full-service spa, a marina, and 2 outdoor swimming pools. There are 11 restaurants and 2 coffee shops/cafes, as well as a snack bar/deli. You can unwind with a drink at one of the 9 bars/lounges. You'll find a 24-hour business center on site. There are 6 meeting rooms available. A casino, a nightclub, and a fitness center are also featured at the family-friendly Don Laughlin's Riverside Resort Hotel & Casino. A roundtrip airport shuttle is free (available 24 hours). Free self parking is available. Smoking is allowed in designated areas at this 3-star Laughlin resort.

  • 1352 guestrooms or units
  • 26 levels
  • 2 buildings
  • 11 dining venues
  • 9 bars or lounges
  • 2 coffee shops
  • Casino
  • Nightclub
  • Karaoke
  • Deli
  • Kid's club (surcharge)
  • Supervised childcare (surcharge)
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business center (24 hours)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Gift shop
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Arcade/game room
  • Bowling alley on site
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Parking

Free long-term parking , Free self parking

Transport

  • Property shuttles: Free airport shuttle
  • Parking: Free self parking and extended parking

Room Amenities

Don Laughlin's Riverside Resort Hotel & Casino offers 1352 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Cable television is provided. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

  • Television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

The Gourmet Room - This fine-dining restaurant serves dinner only. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required.

The Prime Rib Room - This restaurant specializes in American cuisine and serves dinner only. Reservations are required. Open daily.

Riverview Restaurant - This family restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available. Open 24 hours. Open daily.

Riverside Buffet - Onsite buffet restaurant. Open daily.

The Sidewalk Cafe - This café specializes in American cuisine. Open 24 hours. Open daily.

Nearby Activities

2 outdoor swimming pools are on site along with a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Fishing on site
  • Water skiing nearby
  • Golfing nearby
  • Boat tours on site
  • Personal motorized watercraft on site
  • Bowling alley on site

Spa Services

Jean Jeffrey has 2 treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology.

The spa is open daily.

  • Number of treatment rooms 2
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Reflexology
  • Detoxification wrap
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cribs (infant beds) are available for USD 10.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)

This property accepts credit cards and cash

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

In accordance with county regulations, guests may not stay more than 14 nights within a 30-day period.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, Discover, and cash.

For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay
  • Resort fee: USD 19.13 per accommodation, per night

The resort fee includes:

  • Pool access
  • Fitness center access
  • Internet access
  • Phone calls
  • In-room coffee

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Riverside Laughlin
  • Riverside Resort Hotel & Casino
  • Riverside Resort Hotel & Casino Laughlin
  • Riverside Resort Hotel Casino Laughlin
  • Don Laughlin's Riverside Resort Hotel Casino
  • Riverside Casino Laughlin
  • Don Riverside Resort Hotel Casino
  • Don Laughlin's Riverside Casino
  • Don Riverside Casino
  • Don Riverside Resort Hotel & Casino
  • Don Laughlin's Riverside
  • Don Riverside
  • Riverside Resort Hotel Casino
  • Don Laughlin's Riverside
  • Don Laughlin's Riverside Resort Hotel & Casino Resort
  • Don Laughlin's Riverside Resort Hotel & Casino Laughlin
  • Don Laughlin's Riverside Resort Hotel & Casino Resort Laughlin

You should know

  • Pool access available from 10 AM to 10 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.