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"Just appreciate the helpful staff. They offered excellent suggestions for eating and entertainment. " More

By a verified traveler on Sun 08 Mar 2020

Hotel Description

3-star resort near Fort William Henry Museum

In state park

Within a 5-minute walk of the resort, you'll find Fort William Henry Museum and Patriot of Lake George Museum. House of Frankenstein Wax Museum and Lake George Shoreline Cruises are also within half a mile (1 km).

Multiple dining options

This smoke-free resort features 2 restaurants, a bar/lounge, and an indoor pool. Traveling on business? Take advantage of the 6 conference rooms, 24-hour business center, and airport shuttle. Enjoy the seasonal outdoor pool and perks like free WiFi.

Free WiFi, LED TVs

In addition to LED TVs with cable channels, the 193 guestrooms offer free WiFi and room service. Premium bedding, coffee/tea makers, and free local calls are also available.

Standard Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$98* Per night/room Oct 25 - Oct 26

Premium Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 2 Double Beds, Lake View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Grand Room, 1 King Bed with Sofa bed (.)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Grand Room, 1 King Bed with Sofa bed, Lake View (.)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Premium Room, 2 Double Beds, Lake View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Fort William Henry Hotel and Conference Center ratings based on 29 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Fort William Henry Hotel and Conference Center

Everyone (13)
5 out of 5

Posted by on Jul 22, 2020

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Comment from Hotel Management

Jul 23, 2020 by DJ

Dear Guest, Thank you for taking the survey.

5 out of 5
Just appreciate the helpful staff. They offered excellent suggestions for eating and entertainment.

Posted by on Mar 8, 2020

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Comment from Hotel Management

Mar 8, 2020 by DJ

Dear Guest, Thank you for the review and compliments.

3 out of 5
Great location. We were promised a room with a terrace view, what we got was a generic room

Posted by , from Roslyn, NY on Sep 23, 2019

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Comment from Hotel Management

Sep 24, 2019 by DJ

Dear S, We apologize for the inconvenience you experienced during your stay.

5 out of 5

Posted by on Oct 30, 2018

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Comment from Hotel Management

Oct 30, 2018 by DJ

Dear Guest, Thank you for the five stars. We are so glad you enjoyed your stay.

5 out of 5
Loved this hotel, very nice and clean. It's very close to everything so you can walk everywhere. Very nice big pool too. The only thing I would say is I feel you should have at least free coffee in the morning, that would make it perfect.

Posted by , from CT on Jul 23, 2018

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Comment from Hotel Management

Jul 28, 2018 by DJ

Dear Guest - Thank you for 5 star rating. Glad you enjoyed your stay.

4 out of 5

4 DAY WEEKEND

Pros: The location , pool and view of the lake. Also the waitress service at the pool, where you can order food and drinks.
Cons: The hall ways in the motel. The balcony had all spider webs and insects hanging from the lights. A little paint and wipe down would go a long way.
Location: Location is the best in the village!! Everything is within 5 minute walking distance. Beach, boating, restaurants, shopping, arcades.
Stayed in the motel part, on the 2nd fl, with lake view. The room was clean except for the carpet which had stains all over it. These rooms are dated and the bathrooms are clean but could use a make over. There's also no refrigerator in room and minimal outlets to charge cell phone and other electronics. The view of the lake from the room is amazing.

Posted by , from Brookville on Jul 12, 2018

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Comment from Hotel Management

Jul 14, 2018 by DJ

Dear Jerry, thank you for your comments, both pro and con, I have passed along to our Head Housekeeper.

3 out of 5
Fantastic location, very run down, very thin walls-heard room next door clearly and we had 2 different rooms.... other than location on the gorgeous lake George...totally overpriced and not pleasant... Dianna at front desk is major PLUS and really accommodating but the hotel is a bust.

Posted by on Jul 7, 2018

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Comment from Hotel Management

Jul 10, 2018 by DJ

Dear Guest- We're sorry you did not enjoy your accommodations and apologize for any inconvenience.

2 out of 5

Very Deceiving

Pros: They gave you a lot of towels...sorry struggling for a positive. Oh, the location was very good too.
Cons: The rooms need to be renovated, add more outlets to accommodate for today's wired world, and they need bigger hot water tanks.
Location: We were surrounded by restaurants and fun things to do with a family or with friends (lanes & games, putt-putt golf), & shopping.
We booked a room that claimed to have a lovely mountain view. We had a lovely view of the parking lot and the mountains were way in the distance. It was in a separate building than the hotel and resembled a 2 story motel. The room itself was old...from the walls to the flooring...it was tired and in need of some freshening up. The bathroom was very small. On the bright side, they gave you many towels. They did not give you any additional blankets. I froze. Tried to turn on the heat but it smells very musty and with my allergies decided it was better to be cold and breathe than warm and stuffy. I struggled to find outlets to charge my watch and my phone. My husband had to wait to charge his phone till mine was finished as we could only find 2 available outlets. One was conveniently located and the other was not. The walls were paper thin. I could hear talking, flushing, showers and even footsteps. When we got up in the morning, there was no hot water or warm water. It was just one or two degrees above cold. Needless to say, I was not brave enough to face a cold shower. The location was great. There were many different options for staying surrounding this establishment. I would encourage you to select one of those.

Posted by on Mar 26, 2018

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Comment from Hotel Management

Mar 30, 2018 by DJ

Dear Nan, Thank you for taking the time to review our hotel. Your feedback will help other Trip Advisor travelers make informed decisions. Our goal is always to create a great experience for each of our guests. The uniqueness and location of our property draws many return visitors year after year. As noted in your comments, we have three different types of accommodations, each with their own location, ambiance, and amenities. We have taken great strides to differentiate them to potential guests. Our web page even has a video of each section to help our guests make informed travel decisions. Our standard east section is our most economical and is still the most popular with many of our VIPs, especially in the summer when the outdoor, Olympic size pool, overlooking Lake George is open. It was our pleasure having you as our guest.

2 out of 5

Pictures are Deceiving

Pros: the pool was nice, good view of the lake.
Cons: Knock the entire motel section down
Location: it was a short stay and we just wanted to relax at the hotel
We were given a room in the "motel" section of the hotel. What a disappointment. The paint was peeling off the walls, holes in the walls, gnats in the room. The pictures you see on the website was most definitely not the room we were given. The concrete corridors to the room are filthy and stained. The main lobby and pool are nice. But forget about the "motel" section, you are better off elsewhere.

Posted by , from Floral Park, New York on Aug 11, 2016

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4 out of 5

Lake George Experience

Pros: Perfect setting beside the Fort and the Lake. Clean comfortable rooms. Bright and airy places to sit. Great parking.
Location: We were going to the Fort so conveniently located right next door. Lots of places to walk along the lake. Good shopping nearby
Spent two nights in Lake George. Very helpful and friendly staff, including the poor woman I asked to tell some guests who thought they were hilarious and were shouting and screaming outside the hotel until 1:30am to stop. Thank you. Eventually they were tired and went to bed! Comfortable room. Good breakfast. Lovely setting. Recommend it to all. Ellen from Canada

Posted by , from Ontario Canada on May 25, 2016

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About the Fort William Henry Hotel and Conference Center

Location 48 Canada Street, Lake George, NY 12845

Renovations + Closures

The following facilities or services will be unavailable from September 9 2020 to December 31 2020 (dates subject to change):

  • Dining venue(s)

Property Features

Fort William Henry Hotel and Conference Center offers its guests an indoor pool, a sauna, and a seasonal outdoor pool. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There's an onsite 24-hour business center. Event space at this resort measures 16500 square feet (1485 square meters) and includes conference space. An arcade/game room, gift shops/newsstands, and coffee/tea in a common area are also featured at the business-friendly Fort William Henry Hotel and Conference Center. You'll have access to the indoor pool at a partner property. An airport shuttle (available 24 hours) is available for a fee. This 3-star Lake George resort is smoke free.

  • 193 guestrooms or units
  • 5 levels
  • 3 buildings
  • 2 dining venues
  • 16500 sq ft of conference space
  • 1485 sq m of conference space
  • Bar or lounge
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Arcade/game room
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Albany Intl. Airport (ALB) (85.4 km / 53 mi)
  • Property shuttles: Airport shuttle

Room Amenities

Fort William Henry Hotel and Conference Center offers 193 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 32-inch LED televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • In-room dining (limited hours)
  • LED television
  • Cable channels
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily.

The White Lion - This restaurant specializes in American cuisine and serves breakfast only.

Adirondack Sandwich Works - This restaurant specializes in American cuisine and serves lunch and light fare.

The Village Blacksmith - This steakhouse specializes in American cuisine and serves dinner only.

Lookout Cafe - This café serves lunch and dinner.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Horse riding nearby
  • Snowboarding nearby
  • Bicycle rentals nearby
  • Rock climbing nearby
  • Mountain biking nearby
  • Cave exploring/spelunking nearby
  • Hiking/biking trails nearby
  • Downhill skiing nearby
  • Ziplining nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20 per day.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • gap period enforced between guest stays 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 11.95 per accommodation, per night

The resort fee includes:

  • Pool access
  • Nearby fitness center access
  • Bicycle storage
  • Business center/computer access
  • Internet access
  • In-room safe and safe insurance
  • In-room coffee
  • Self parking
  • Parking
  • Additional inclusions

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 10 and USD 20 per person (approximately)
  • Airport shuttle fee: USD 60 per person (roundtrip)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 20 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Fort Henry Hotel
  • Fort Henry William
  • Fort Henry William Hotel
  • Fort William Henry Hotel Conference Center
  • Fort William Henry Hotel
  • Fort William Henry Hotel Lake George
  • Fort William Henry Lake George
  • Fort William Hotel
  • Henry William Fort
  • William Henry Hotel
  • Fort William Henry Hotel and Conference Center Resort
  • Fort William Henry Hotel and Conference Center Lake George

You should know

  • Fort William Henry Hotel and Conference Center offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • The seasonal pool will open in May and close in September.
  • Pool access available from 10:00 AM to 8:00 PM.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.