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"The overall property was nice. Room was clean and spacious. However I do believe it cost more than it was worth. Check in not until 4 and check out at ... " More

By a verified traveler on Sat 25 Jun 2022

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Hotel Description

4-star hotel near Key West Harbour

Oceanside stay

A stay at this New Town hotel places you within 3 miles (5 km) of Key West Harbour and 6 miles (10 km) of Key West Butterfly and Nature Conservatory. Key West Lighthouse and Keeper's Quarters Museum and Harry S. Truman Little White House are also within 6 miles (10 km).

Poolside dining

This smoke-free hotel includes 3 restaurants, an outdoor pool, and a 24-hour gym. Business travelers can take advantage of the free WiFi in public areas. There's a poolside bar on site, and laundry facilities and concierge services are also provided.

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$160* Per night/room Dec 4 - Dec 5

Ocean View Double Queen

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Ocean View Junior Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Pool View King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

24 North Hotel Key West ratings based on 33 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for 24 North Hotel Key West

Everyone (13) Couples (10) Family (7)
4 out of 5

Posted by , from Merritt Island on Jun 25, 2022

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4 out of 5
The overall property was nice. Room was clean and spacious. However I do believe it cost more than it was worth. Check in not until 4 and check out at 11 for that price it could have been at least 3 and noon.

Posted by , from Merritt Island on Jun 25, 2022

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Comment from Hotel Management

Jul 4, 2022 by Fernando

Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay.

5 out of 5
Hotel was clean. Staff was friendly and helpful. Enjoyed our short stay

Posted by on Jun 2, 2022

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Comment from Hotel Management

Jun 24, 2022 by Fernando

Thank you for staying with us and providing us feedback.

5 out of 5

Posted by , from Indianapolis on May 30, 2022

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5 out of 5
Beautiful

Posted by on May 26, 2022

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Comment from Hotel Management

Jun 24, 2022 by Fernando

Thank you for staying with us and providing us feedback.

3 out of 5
I liked the area and the place but need a little more cleanliness in lobby sitting area also on hallways. The elevator needs TLC. Water and coffee is provided in room but for one day if you forgot to buy you won’t have any in room. So buy water to take to your room. Other than that it was ok.

Posted by on May 1, 2022

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4 out of 5
Would have rated higher, except for the late check in time. Was approximately 1.5 hours to get room, and was never provided updates as staffed promised.

Posted by , from Clarkston on Mar 17, 2022

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3 out of 5

Posted by , from Fairland on Mar 7, 2022

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1 out of 5
They don't tell you when you check in that they only clean the room every 3 days. I called for some towels for 2 days none were ever brought. The staff was not very knowledgeable about anything. Travelocity told me to show my AAA card at desk for my discount they told me I couldn't be reimbursed. Too many more disappointments to list them all. I will never stay or suggest to anyone to stay there in fact I discourage it. Kim

Posted by on Mar 6, 2022

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Comment from Hotel Management

Mar 8, 2022 by 24 North Hotel Key West Team

Hi Kim, Thanks for the feedback. we are looking at the matter and sincere apology for any inconvenienced caused.

4 out of 5

Posted by , from Brooklyn on Feb 26, 2022

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Property Features

24 North Hotel Key West offers its guests an outdoor pool and a 24-hour fitness center. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces. A terrace, tour/ticket assistance, and gift shops/newsstands are also featured at the business-friendly 24 North Hotel Key West. You'll have access to the outdoor pool at a partner property. Parking is available for a fee. This 4-star Key West hotel is smoke free.

  • 1 building
  • 145 guestrooms or units
  • 6 levels
  • 3 dining venues
  • 2 bars or lounges
  • Built in 2015
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser
  • Coffee shop
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Parking: Self parking available for a surcharge

Room Amenities

24 North Hotel Key West offers 145 air-conditioned accommodations with bathrobes and hair dryers. Each accommodation is individually furnished. Beds feature premium bedding. 42-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Luxury bedding
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Unique furnishings
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 9:00 AM to 11 AM.

Toasted Coconut - This poolside diner specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Republica - Onsite cocktail bar. Happy hour is offered. Open daily.

Starbucks - Onsite coffee shop. Open daily.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling nearby
  • Parasailing nearby
  • Fishing nearby
  • Skydiving nearby
  • Windsurfing nearby
  • Health or beauty spa nearby
  • Yoga classes/instruction on site
  • Ecotours nearby
  • Boat tours nearby
  • Marina nearby
  • Bicycle rentals on site
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Swimming nearby
  • Sailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 50 per pet, per day
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 45 per accommodation, per night

The resort fee includes:

  • Pool access
  • Beach towels
  • Health club access
  • Fitness center access
  • Fitness/yoga classes
  • Partner property pool access
  • Partner property access
  • Nearby fitness center access
  • Shuttle service
  • Bicycle storage
  • Internet access
  • Phone calls
  • In-room safe
  • In-room bottled water
  • In-room coffee
  • Concierge service
  • Housekeeping
  • Additional inclusions

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 10 and USD 25 for adults, USD 10 and USD 25 for children (approximately)
  • Uncovered self parking fee: USD 15.00 per night (in/out privileges)
  • Pet fee: USD 50 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • 24 North Hotel Key West
  • 24 North Hotel
  • 24 North Key West
  • 24 North Hotel Key West Hotel
  • 24 North Hotel Key West Key West
  • 24 North Hotel Key West Hotel Key West

You should know

  • Pool access available from 7:00 AM to 11:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.