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4.2 out of 5

"This was a beautiful hotel on waterfront with great location just a few blocks from Duval St if that’s where you want to be close too. Pool is on the ... " More

By a verified traveler on Sun 17 Oct 2021

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Hotel Description

4-star beach resort near Smathers Beach

Oceanside stay

Within a 10-minute walk of this Key West Historic District resort, you'll find Duval Street and Mallory Square. Southernmost Point and Ernest Hemingway Home and Museum are also within 2 miles (3 km).

Poolside dining

A marina, a 24-hour gym, and a restaurant are all featured at this romantic resort. Traveling on business? Take advantage of the 2 conference rooms, business center, and valet parking. Enjoy the outdoor pool and perks like free WiFi.

IPod docks, flat-screen TVs

The 120 soundproofed guestrooms offer iPod docks and room service. Other amenities include furnished balconies, sitting areas, and flat-screen TVs with satellite channels.

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$439* Per night/room Dec 14 - Dec 15

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Accessible (Shower)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Partial Ocean View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds, Partial Ocean View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Accessible, Bathtub

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Hyatt Centric Key West Resort and Spa ratings based on 33 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hyatt Centric Key West Resort and Spa

Everyone (20) Couples (10) Family (3)
5 out of 5
This was a beautiful hotel on waterfront with great location just a few blocks from Duval St if that’s where you want to be close too. Pool is on the smaller side, but after walking around a bit, for Key West it was probably big, it had a nice resort feel even though was a small resort, nice jacuzzi, and beachfront seating is small. Pool area is shaded by early afternoon. We paid for partial ocean front and was disappointed because we over looked the beach to the left that wasn’t this property and there was a street right below with loud trucks running for our first few days. If I went back I would get a room on the inside of property facing pool. They allowed you to rent bikes for free for 2 hours which was a great way to get an idea of the area since it was our first time in KW. We had a great vacation here!

Posted by , from Haddon Heights on Oct 17, 2021

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Comment from Hotel Management

Oct 18, 2021 by KP

Hello Michelle! Thank you for taking the time to complete a review. We are happy to hear you enjoyed your stay and we appreciate your feedback about your guestroom view. We cannot wait to welcome you back in the future!

4 out of 5
We love the small sandy beach area overlooking the ocean

Posted by on Sep 11, 2021

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Comment from Hotel Management

Sep 11, 2021 by AB

Hello Kenneth! Thank you for taking the time to leave us a review. We appreciate you feedback and we hope to see you in Key West soon!

5 out of 5
The last time we were in KW, we stayed at the Marker, so I’m comparing 2 similar hotels, for reference. The pool area:m/bar was great at the Hyatt. Everyone was friendly, food & drinks are great, and the view is AMAZING! We spent every day here, between the pool and going into the ocean (which is a huge plus for any hotel in KW). This made the hotel, hands down. The rooms are nice. The bathroom is lovely and the mini fridge was helpful. ASK FOR A ROOM FACING THE POOL/OCEAN. We faced the public beach for a couple nights and I’m so glad we asked to switch. We were there during Elsa and the staff was exceptional in preparing us and keeping us informed. Overall: rooms- Marker pool & pool area- Hyatt Beach- Hyatt ONLY Walking area- Hyatt is closer to downtown/marina, but Marker is quieter. If you’re looking for a romantic trip, go with the Marker. If you have kids or want to party, go with the Hyatt.

Posted by on Jul 10, 2021

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5 out of 5
Everything was great. Very clean and maintained. Helpful employees. Excellent location and near everything including restaurants, bars, marina, shops. Pool area was awesome. Food was great as well. Only recommendation I would suggest would be at the pool bar. Took a bit to get a drink order and mixed drinks were quite weak for the price.

Posted by on May 9, 2021

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Comment from Hotel Management

May 10, 2021 by Hyatt Centric Key West Resort & Spa

Hi! Thanks so much for taking the time to leave us a review along with your candid comments. We will certainly pass along your feedback to our Blue Mojito Team! We hope to see you in Key West again soon!

4 out of 5

Posted by on Feb 25, 2020

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Comment from Hotel Management

Mar 1, 2020 by Reservations Team

Thank you for taking the time to fill out our survey. We work hard to make our guests happy and appreciate your feedback! We hope that you return to the Hyatt Centric Resort and Spa in Key West allow us to serve you again.

5 out of 5
Location, quietness, incredible staff. Will definitely stay here on our next trip.

Posted by on Jan 20, 2020

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Comment from Hotel Management

Feb 1, 2020 by Reservations Team

Thank you for taking the time to fill out our survey. Thanks for your feedback regarding your stay. We hope that you return to the Hyatt Centric Resort and Spa in Key West and allow us to serve you again. If you have any more questions or concerns feel free to email us further.

5 out of 5
Excellent hotel and location was great.........................

Posted by on Jan 16, 2020

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Comment from Hotel Management

Jan 18, 2020 by Reservations Team

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

5 out of 5
Place is beautiful with an excellent staff. Highly recommend.

Posted by on Nov 19, 2019

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Comment from Hotel Management

Dec 2, 2019 by Reservations Team

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

3 out of 5
Very clean resort. Great staff. The only negative thing I can write is that I didn’t like the fact that they charge you an additional $40 per night resort fee. Also another $5 in other taxes

Posted by on Nov 16, 2019

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Comment from Hotel Management

Dec 2, 2019 by Reservations Team

Thank you for taking the time to fill out our survey. We take these very seriously and always share with our department leads on how we can improve our guest experience for the future. Unfortunately, resort fees are mandatory here in the island hence they are charged separately.

2 out of 5
The biggest problem that we had with this property was the cleanliness. My wife and I were eaten up by what they called sand fleas, but we ended up taking pictures of what looked like bed bugs to us. Aside from the humiliation and discomfort of having to deal with that all weekend because they were fully booked we made the best of it and had a good time. Would not stay there again.

Posted by on Sep 21, 2019

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Comment from Hotel Management

Sep 30, 2019 by Reservations Team

Thank you for taking the time to fill out our survey. We take these very seriously and always share with our department leads on how we can improve our guest experience for the future.

About the Hyatt Centric Key West Resort and Spa

Location 601 Front St, Key West, FL 33040

Property Features

Hyatt Centric Key West Resort and Spa offers its guests a marina, an outdoor pool, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a bar/lounge and a poolside bar. Public spaces have free WiFi. You'll find a business center on site. There are 2 meeting rooms available. Spa services, a library, and a terrace are also featured at the family-friendly Hyatt Centric Key West Resort and Spa. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Key West resort is smoke free.

  • 120 guestrooms or units
  • 4 levels
  • 3 buildings
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue

Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge) , Parking (limited spaces)

Transport

  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Hyatt Centric Key West Resort and Spa offers 120 air-conditioned accommodations, which are accessible via exterior corridors and feature iPod docking stations and laptop-compatible safes. Rooms open to furnished balconies. These individually decorated and furnished accommodations have separate sitting areas. Beds feature premium bedding. 55-inch flat-screen televisions come with premium satellite channels and Netflix. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers. Business-friendly amenities include complimentary weekday newspapers and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Private balcony (furnished)
  • Sitting area
  • IPod dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Netflix
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Bathtub or shower
  • Rainfall showerhead
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Sound-insulated rooms
  • Exterior corridor access
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7 AM to 11 AM.

SHOR American Grill - Overlooking the ocean, this restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.

Blue Mojito Bar & Grill - This poolside bar specializes in American cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the resort include an outdoor pool and a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling on site
  • Fishing on site
  • Water skiing nearby
  • Golfing nearby
  • Parasailing nearby
  • Surfing/boogie boarding nearby
  • Skydiving nearby
  • Motor boating on site
  • Windsurfing nearby
  • Yoga classes/instruction on site
  • Bicycle rentals nearby
  • Ecotours nearby
  • Fitness classes on site
  • Boat tours on site
  • Scooter/moped rentals on site
  • Scuba diving on site
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Personal motorized watercraft on site
  • Swimming nearby
  • Sailing nearby

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. There are 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.

  • Number of treatment rooms 3
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Reflexology
  • Sports massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 2:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 150.00 per accommodation, per week, plus a deposit of USD 150 per stay
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Policies

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts debit cards, debit cards, debit cards, debit cards, and debit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, a security system, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-out is available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Car not required
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Staffed front desk
  • LGBTQ friendly
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 56.25 per accommodation, per night

The resort fee includes:

  • Pool access
  • Beach access
  • Beach loungers
  • Beach towels
  • Health club access
  • Fitness center access
  • Business center/computer access
  • Newspaper
  • Phone calls
  • Faxes
  • In-room safe
  • In-room safe and safe insurance
  • In-room coffee
  • Concierge service
  • Housekeeping
  • Additional inclusions

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 20 and USD 28 for adults, USD 18 and USD 28 for children (approximately)
  • Self parking fee: USD 23 per day
  • Valet parking fee: USD 28 per night (in/out privileges)
  • Pet deposit: USD 150 per stay
  • Pet fee: USD 150.00 per accommodation, per week
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hyatt Key West
  • Hyatt Key West Resort
  • Hyatt Centric Key West Resort
  • Hyatt Resort Key West
  • Key West Hyatt
  • Key West Hyatt Resort
  • Hyatt Key West Hotel Key West
  • Hyatt Centric Resort
  • Hyatt Centric Key West
  • Hyatt Key West Hotel
  • Hyatt Key West Resort Spa
  • Hyatt Centric Key West Resort Spa
  • Hyatt Centric Key West And Spa
  • Hyatt Centric Key West Resort and Spa Resort
  • Hyatt Centric Key West Resort and Spa Key West
  • Hyatt Centric Key West Resort and Spa Resort Key West

You should know

  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.