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4.2 out of 5

"Hyatt gave us an upgrade for our anniversary. The sunset from our room was awesome. Staff was always friendly and asking was there anything we needed. ... " More

By a verified traveler on Wed 18 Jul 2018

Hotel Description

4-star beach resort near South Beach

Oceanside stay

Within a 10-minute walk of this Key West Historic District resort, you'll find Duval Street and Audubon House and Tropical Gardens. Mallory Square and Key West Aquarium are also within half a mile (1 km).

Poolside dining

This romantic resort features a full-service spa, a marina, and a restaurant. Traveling on business? Take advantage of the 2 conference rooms, business center, and valet parking. Enjoy the outdoor pool and perks like free WiFi.

IPod docks, WiFi

In addition to LCD TVs with satellite channels, the 120 guestrooms offer WiFi and furnished balconies. IPod docks, room service, and premium bedding are also available.

Room, 1 King Bed, Accessible (Shower)

Bed Count 1 King Bed Maximum Occupancy 3 Max
$263* Per night/room Nov 17 - Nov 18

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Partial Ocean View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds, Partial Ocean View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Accessible, Bathtub

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Hyatt Centric Key West Resort and Spa ratings based on 76 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hyatt Centric Key West Resort and Spa

Everyone (22) Couples (4) Family (1)
2 out of 5
The biggest problem that we had with this property was the cleanliness. My wife and I were eaten up by what they called sand fleas, but we ended up taking pictures of what looked like bed bugs to us. Aside from the humiliation and discomfort of having to deal with that all weekend because they were fully booked we made the best of it and had a good time. Would not stay there again.

Posted by on Sep 21, 2019

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Comment from Hotel Management

Sep 30, 2019 by Reservations Team

Thank you for taking the time to fill out our survey. We take these very seriously and always share with our department leads on how we can improve our guest experience for the future.

4 out of 5
High end property with water views and easy access to the Key West Harbor and Seaport. Recommended if guest is arriving to Key West by water.

Posted by on Jul 7, 2019

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Comment from Hotel Management

Jul 16, 2019 by Reservations Team

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

2 out of 5
Property was just ok, not up to Hyatt standards. Over priced, daily resort fee for nothing. Would not recommend.

Posted by on Jun 29, 2019

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Comment from Hotel Management

Jul 2, 2019 by Reservations Team

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

5 out of 5
We really enjoyed staying at Hyatt Centric. When I checked in, I was informed my 2 queen bed room was not available. So, they upgraded our room to a king size bed pull out bed in couch with a partial view of the ocean and free breakfast for 4 at their restaurant. We were very pleased!! Location was great. Easy to get to restaurants and other attractions we wanted to see.

Posted by on Jun 21, 2019

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Comment from Hotel Management

Jul 2, 2019 by Reservations Team

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

5 out of 5
Excellent property in best location in Key West...............::::::::::::;

Posted by on Apr 28, 2019

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Comment from Hotel Management

May 19, 2019 by Reservations Team

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

4 out of 5

Posted by on Mar 31, 2019

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Comment from Hotel Management

Apr 7, 2019 by Reservations Team

Thank you so much for staying with us. We look forward too hosting you soon.

5 out of 5

Posted by on Mar 14, 2019

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Comment from Hotel Management

Apr 7, 2019 by Reservations Team

Thank you so much for staying with us. We look forward too hosting you soon.

4 out of 5
Great location two Bock’s of Duval street Walk to docks

Posted by on Oct 7, 2018

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Comment from Hotel Management

Oct 8, 2018 by Reservations Team

Thank you so much for staying with us. We hope to see you soon!

5 out of 5
Great location,clean with great staff, spa is really limited but messages were great.

Posted by on Aug 22, 2018

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Comment from Hotel Management

Aug 24, 2018 by Diana

Thanks for staying with us. We appreciate your feedback!

5 out of 5
Hyatt gave us an upgrade for our anniversary. The sunset from our room was awesome. Staff was always friendly and asking was there anything we needed. Went out of their way to accommodate us.

Posted by , from wilmington on Jul 18, 2018

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Comment from Hotel Management

Jul 18, 2018 by Diana

Thanks for staying with us. We appreciate your feedback!

About the Hyatt Centric Key West Resort and Spa

Location 601 Front St, Key West, FL 33040

Property Features

Hyatt Centric Key West Resort and Spa offers its guests a full-service spa, a marina, and an outdoor pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. You'll find a business center on site. There are 2 meeting rooms available. A 24-hour fitness center, a terrace, and tour/ticket assistance are also featured at the family-friendly Hyatt Centric Key West Resort and Spa. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Key West resort is smoke free.

  • 120 guestrooms or units
  • 4 levels
  • 3 buildings
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Key West, FL (EYW-Key West Intl.) (6.8 km / 4.2 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Hyatt Centric Key West Resort and Spa offers 120 air-conditioned accommodations, which are accessible via exterior corridors and feature iPod docking stations and laptop-compatible safes. Rooms open to furnished balconies. Beds feature premium bedding. LCD televisions come with premium satellite channels and pay movies. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers. This Key West resort provides wireless Internet access for a surcharge. Business-friendly amenities include complimentary weekday newspapers and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Private balcony (furnished)
  • IPod dock
  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Bathtub or shower
  • Rainfall showerhead
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7 AM to 11 AM.

Shor American Grill - Overlooking the ocean, this restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.

Blue Mojito Bar & Grill - This poolside bar specializes in American cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the resort include an outdoor pool and a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling on site
  • Fishing on site
  • Water skiing nearby
  • Golfing nearby
  • Parasailing nearby
  • Surfing/boogie boarding nearby
  • Skydiving nearby
  • Motor boating on site
  • Windsurfing nearby
  • Bicycle rentals nearby
  • Ecotours nearby
  • Sailing on site
  • Boat tours on site
  • Scooter/moped rentals on site
  • Scuba diving on site
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Personal motorized watercraft on site

Spa Services

Jala Spa has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.

The spa is open daily.

  • Number of treatment rooms 2
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Reflexology
  • Sports massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Guests arriving late won't be able to check in until the next morning. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

This property doesn't offer after-hours check-in. Guests arriving after hours will have to wait until the next morning to check in. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Pets

  • Pets: USD 150.00 per accommodation, per week

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, a security system, and window guards in each accommodation.

  • Only service animals are allowed
  • Security system
  • Debit cards not accepted
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 40.00 per accommodation, per night

The resort fee includes:

  • Pool access
  • Health club access
  • Fitness center access
  • Internet access
  • Phone calls
  • Faxes
  • In-room safe
  • In-room bottled water
  • Additional inclusions

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 20 and USD 28 for adults, USD 18 and USD 28 for children (approximately)
  • Fee for in-room wireless Internet: USD 0 per night (rates may vary)
  • Self parking fee: USD 22 per day
  • Valet parking fee: USD 27 per night (in/out privileges)
  • Pet fee: USD 150.00 per accommodation, per week
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hyatt Key West
  • Hyatt Key West Resort
  • Hyatt Centric Key West Resort
  • Hyatt Resort Key West
  • Key West Hyatt
  • Key West Hyatt Resort
  • Hyatt Key West Hotel Key West
  • Hyatt Centric Resort
  • Hyatt Centric Key West
  • Hyatt Key West Hotel
  • Hyatt Key West Resort Spa
  • Hyatt Centric Key West Resort Spa
  • Hyatt Centric Key West And Spa
  • Hyatt Centric Key West Resort and Spa Resort
  • Hyatt Centric Key West Resort and Spa Key West
  • Hyatt Centric Key West Resort and Spa Resort Key West

You should know

  • Pool access available from 7:00 AM to 8:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Awards & Affiliations

  • This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQIA) guests.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.