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4.1 out of 5

"Staff was amazing, the pool area was clean and the hotel was amazing. Literally the only complaint that the wife and I have is that the bed we had in ... " More

By a verified traveler on Mon 09 Jul 2018

Hotel Description

4-star romantic hotel near Duval Street

Oceanside stay

Within a 10-minute walk of this Key West Historic District hotel, you'll find Duval Street and Harry S. Truman Little White House. Mel Fisher Maritime Museum and Key West Aquarium are also within half a mile (1 km).

18-hole golf course

This romantic hotel features a golf course, a full-service spa, and 2 restaurants. Traveling on business? Take advantage of the business center, free WiFi in public areas, and free valet parking. Enjoy the outdoor pool and visit the 3 bars/lounges and poolside bar for drinks.

Free WiFi, comfy beds

The 160 guestrooms feature comforts like pillowtop beds and premium bedding, while refrigerators and coffee/tea makers offer the conveniences of home. Flat-screen TVs come with cable channels, and other amenities include free WiFi and iPod docks.

Standard Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
$200* Per night/room Nov 17 - Nov 18

Room, 1 King Bed, Non Smoking, Balcony

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible, Bathtub (Hearing, Mobility)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Non Smoking (Leisure)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible, Non Smoking (Hearing, Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Crowne Plaza Key West-La Concha ratings based on 132 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Crowne Plaza Key West-La Concha

Everyone (27) Couples (5) Family (1)
4 out of 5
This property is clean and up to date but the rooms are very dark even with the lights all on. Air conditioner in room was so loud it had to be turned off at night. Staff was very nice. They stated that they had places to eat but not really.

Posted by on Oct 13, 2019

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Comment from Hotel Management

Oct 18, 2019 by Mike Rice

Thank you for reviewing La Concha Key West. I am glad to hear that you enjoyed our well-appointed accommodations complete with modern amenities. We look forward to welcoming you back again the next time you visit Key West. Best regards, Mike Rice, General Manager

4 out of 5

Posted by on Oct 13, 2019

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Comment from Hotel Management

Oct 18, 2019 by Mike Rice

Thank you for enjoying La Concha Key West. We hope to welcome you back again in the near future! Best regards, Mike Rice, General Manager

5 out of 5

Posted by on Oct 6, 2019

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Comment from Hotel Management

Oct 7, 2019 by Mike Rice

Thank you for enjoying La Concha Key West. We look forward to your future stays. Best regards, Mike Rice, General Manager

2 out of 5
Plumbing outdated, no water pressure could barely have enough to brush teeth. Th AC totally sucks only one temp72 degrees, thermostats are non functional, asked desk about it and was told if it gets to cold shut it off, its an old bldg

Posted by on Jun 7, 2019

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Comment from Hotel Management

Jun 11, 2019 by Mike Rice, General Manager

Thank you for reviewing La Concha Key West. We apologize for the lapse in water pressure and we are looking into this to avoid a similar mishap in the future. We will also look into the issues with the A/C you describe and we are very sorry for any discomfort this may have caused. I hope you will consider giving us another chance to impress you the next time you visit Key West. Best regards, Mike Rice, General Manager

4 out of 5
Great location on the heart of Duval Street & friendly staff!

Posted by on May 29, 2019

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Comment from Hotel Management

May 30, 2019 by Mike Rice, General Manager

Thank you for the kind review of La Concha Key West. I am glad that you enjoyed our location in the heart of Key West on Duval Street. We hope to welcome you back again the next time you visit The Keys. Best regards, Mike Rice, General Manager

4 out of 5
Disappointed with pool area and restaurant wasn't what I expected.

Posted by , from Key West on May 24, 2019

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4 out of 5

Posted by on Apr 30, 2019

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4 out of 5
Everything closes down too early. Need to train bellhops a little better

Posted by on Apr 25, 2019

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3 out of 5
Check in never told us about the sister hotel The Pier or the free tram that takes you back and forth. Worth the ride, nice beach area and pool. Bathroom in room was so small you had to dry off outside the bathroom. Comfortable king bed. Exhaust in bathroom didn't work. And found previous guest tshirt stuffed where our clean towels were stored in bathroom. Pretty hotel lobby. Nicely decorated. Need to really clean the windows. Staff was ok.

Posted by , from New jersey on Apr 21, 2019

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2 out of 5
Low value for price. Air in the room unbreathable, due to strong cleaning products and windows that can’t be open. Old bedroom amenities and very low cleaning standards, including taking into account the price paid. Staff kindness is one of the few assets of the hotel.

Posted by on Mar 29, 2019

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About the Crowne Plaza Key West-La Concha

Location 430 Duval St, Key West, FL 33040

Property Features

Crowne Plaza Key West-La Concha offers its guests a full-service spa, a golf course, and an outdoor pool. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. A health club, a library, and a terrace are also featured at the business-friendly Crowne Plaza Key West-La Concha. Free valet parking is available. Smoking is allowed in designated areas at this 4-star Key West hotel.

  • 1 building
  • 160 guestrooms or units
  • 7 levels
  • 2 dining venues
  • 3 bars or lounges
  • Built in 1926
  • Bar by the pool
  • Coffee shop
  • Towels for the beach
  • Poolside lounge chairs
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free valet parking

Transport

  • Airport: Key West, FL (EYW-Key West Intl.) (6.2 km / 3.9 mi)
  • Parking: Free valet parking

Room Amenities

Crowne Plaza Key West-La Concha offers 160 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary weekday newspapers and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

  • Pillowtop beds
  • IPod dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7 AM to 11 AM.

430 Duval - Overlooking the pool, this restaurant specializes in Caribbean cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Wine-O - This theme restaurant specializes in American cuisine and serves light fare only. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including a health club. Other recreational amenities include an outdoor pool.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Snorkeling nearby
  • Parasailing nearby
  • Skydiving nearby
  • Windsurfing nearby
  • Bicycle rentals nearby
  • Ecotours nearby
  • Boat tours nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Spa Services

Top Spa has 6 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy.

The spa is open daily.

  • Number of treatment rooms 6
  • Couples treatment rooms
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Ayurvedic treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 24

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Minimum Spring Break check-in age is 25 years old. Noise-free guestrooms cannot be guaranteed.Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Minimum Spring Break check-in age is 25 years old. Noise-free guestrooms cannot be guaranteed.

  • Only service animals are allowed
  • Noise-free rooms not guaranteed
  • Debit cards not accepted
  • No rollaway/extra beds available

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00
  • Spring Break deposit: USD 250 per stay (for stays between 1 March - 31 March)
  • Destination fee: USD 43 per accommodation, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 5 and USD 20 per person (approximately)
  • Late check-out fee: USD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Crowne Plaza Concha
  • Crowne Plaza Concha Hotel
  • Crowne Plaza Concha Hotel Key West
  • Crowne Plaza Concha Key West
  • Crowne Plaza Key West
  • Key West Crowne Plaza
  • Concha Hotel Key West
  • Concha Hotel
  • Concha Key West
  • Crowne Plaza Key West Concha
  • Crowne Plaza Key West-La Concha Hotel
  • Crowne Plaza Key West-La Concha Key West
  • Crowne Plaza Key West-La Concha Hotel Key West

You should know

  • Pool access available from 8:30 AM to 7:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
url importing https://www.travelocity.com/Key-West-Hotels-Crowne-Plaza-Key-West-La-Concha.h3853-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.